Webex Suite

4.4 (7,258)
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One app for everything. And everyone.

About Webex Suite

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights


Key benefits of Webex Suite

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.


Images

Webex Suite Software - Message highlights
Webex Suite Software - Group meetings
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Webex Suite video
Webex Suite Software - Message highlights
Webex Suite Software - Group meetings

Not sure about Webex Suite? Compare with a popular alternative

Webex Suite

4.4 (7,258)
VS.

Starting Price

US$25.00
month
US$30.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

182
72

Integrations

8
11

Ease of Use

4.3 (7,258)
4.2 (1,195)

Value for Money

4.2 (7,258)
4.1 (1,195)

Customer Service

4.2 (7,258)
4.0 (1,195)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.4 /5
(7,258)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 7,258
Oscar
Oscar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Webex - The best for collaboration

Reviewed on 21/09/2021

We like it a lot.
We've been replacing other tools and simplifying everything into a single Webex...

We like it a lot.
We've been replacing other tools and simplifying everything into a single Webex Suite. Leaving aside other tools and using only this one, helps to take better control of the work carried out.
Although to a certain extent it is impossible to ignore other tools, this particular one is already used by the majority of users in most collaboration cases.

Pros

It is very simple to use in general.
The tool can be used by clients and business partners for free, which allows us to collaborate with them in a safe and comprehensive way with the rest of our solutions.
Although we have our license that includes storage in the cloud, customers or business partners do not need to pay anything to collaborate with us and use our spaces. Which makes it a very convenient tool.

Cons

I think the costs are not the best.
To be able to use and take advantage of it, you have to acquire different types of licenses and integrations. For example with Webex Meetings, it is not something that you have for sure, it is something that is integrated as long as you have all the licenses and subscriptions.

Alternatives Considered

Zoom Workplace

Reasons for Choosing Webex Suite

We have managed to unify the use of other tools into one. For example Webex already includes remote support, which allows us to reduce the use of TeamViewer. Webex also has Chat and file sharing so using Microsoft Teams is no longer necessary. And with meetings along with all the extra functionality it makes Zoom less of a requirement. Although we cannot say that we have stopped using these tools (since if they are useful and necessary at times) it has made it easier for us to use a single Webex Suite.

Reasons for Switching to Webex Suite

It was the one that could help us integrate the most collaboration tools. It allows us to have a single tool for almost all collaboration needs.
Juan Carlos
Juan Carlos
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

No nonsense Video Conferencing

Reviewed on 13/03/2024

Pros

All of our meetings are done on Webex, and it works without a hitch,

Cons

As of now, I have no problems, or have not found anything that I dislike.

Steve
Steve
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

How the mighty have fallen

Reviewed on 8/09/2018

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured....

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Pros

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Swaibu
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Team communication

Reviewed on 14/05/2024

Pros

It's very accessible to communicate with my team

Cons

Webex is easy to use in the communication

Christian
Overall rating
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Leveraging Webex for Team Synergy

Reviewed on 18/05/2024

Pros

When I was traveling, I easily joined a meeting on my phone and felt like I was in the room with my team.

Cons

The occasional lag during screen sharing and audio quality issues, particularly in large meetings, are aspects I least enjoy about Webex.

Showing 5 reviews of 7,258 Read all reviews

Webex Suite FAQs

Below are some frequently asked questions for Webex Suite.

Webex Suite offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex Suite has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Webex Suite supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex Suite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex Suite integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite

Webex Suite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex Suite.