FloristWare

Cloud-based POS software for retail florists

4.7 /5 (38 reviews) Write a Review!

FloristWare Overview

What is FloristWare?

FloristWare is a Point of Sale (POS) software that can be deployed on cloud, on-premise or a combination of both. The major deployment options available to users are; all local no cloud; local with cloud backups; cloud with local backups; and all cloud placement. The solution is designed to cater to the specific needs of retail florists or flower shops by helping them to control their business and increase revenues through time and money savings.

FloristWare offers multiple functionalities that include customer management, accounts receivable, production & marketing activities tracking, staff performance & commissions, and more. The accounts receivable module tracks customer payments and regularly incentivizes loyal customers. FloristWare has an autofill feature which facilitates quick order entry from repeat customers. With FloristWare's customer management feature, flower shops can track customer information and send birthday or anniversary reminders and greetings.

FloristWare integrates with many merchant services providers, meaning florists can choose any credit card provider for payment processing. The solution is compatible with Mac OS X and Microsoft Windows. FloristWare is also a supporter and member of many floral communities and associations including The American Institute of Floral Designers, Society of American Florists, and Allied Florists of Houston. .

FloristWare Overview

Pricing

Starting from
US$100.00/month

Pricing options

Free Trial
Subscription
Value for money

Annual Plan
• Single Station: $1000/year
• Two Stations: $1500/year
• Three Stations: $1900/year
• Additional Stations: $300/year (each)
Monthly Plan
• Single Station: $100/month
• Two Stations: $150/month
• Three Stations: $190/month
• Additional Stations: $30/month (each)


FloristWare Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

FloristWare allows customers to make partial payments
FloristWare allows users to print daily sales reports
Check the account balance of selective customers, with FloristWare
Add and save multiple addresses for the same customer with FloristWare
Users can edit categories by changing parent type with FloristWare
Users can view and review customer lists with FloristWare
FloristWare video FloristWare video FloristWare video FloristWare screenshot: FloristWare allows customers to make partial payments FloristWare screenshot: FloristWare allows users to print daily sales reports FloristWare screenshot: Check the account balance of selective customers, with FloristWare FloristWare screenshot: Add and save multiple addresses for the same customer with FloristWare FloristWare screenshot: Users can edit categories by changing parent type with FloristWare FloristWare screenshot: Users can view and review customer lists with FloristWare

FloristWare Reviews

FloristWare Reviews

Overall rating
4.7
/
5
Excellent
31

Very good
6

Average
1

Poor
0

Terrible
0

Value for Money
4.1
Features
4.4
Ease of Use
4.7
Customer Support
4.8
97% recommended this app
Joe O.

Use this daily!!


Annette H.

Floristware won me over from the start and hasn't disappointed


Patrick B.

Overall great product, but can be better.


Melissa M.

long term floristware user


Rosemary L.

So happy to use FloristWare


Joe O.
Industry: Retail
Company size: 11-50 Employees

Use this daily!!

Used Daily for 1+ year
Reviewed on 17/12/2018
Review Source: Capterra

Pros

I use this software at a floral shop that i co-own, very easy to use!!

Cons

Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Annette H.
Industry: Retail

Floristware won me over from the start and hasn't disappointed

Reviewed on 17/07/2015
Review Source: SoftwareAdvice

Pros

Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns.
The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.

Cons

There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Patrick B.
Industry: Retail

Overall great product, but can be better.

Reviewed on 21/07/2015
Review Source: SoftwareAdvice

Pros

Pretty straight forward, especially for inputting orders.

Easy to keep track of orders and deferred and held.

Cashout and end of day reports are straightforward and easy to follow.

Cons

Can be glitchy at times, long orders such as wedding have been lost without the ability to get the information back.

Better tracking of already paid, deferred orders would be nice.

Less steps for quick cashouts. The loading time between clicks can take centuries sometime. Less clicks and would be great for those busy and quick sales transactions.

Keyword searches for orders.

Need to be email to email refunds and returns.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Melissa M.
Industry: Retail

long term floristware user

Reviewed on 5/08/2015
Review Source: SoftwareAdvice

Pros

I feel that Floristware is an affordable and reasonable alternative to comparable industry products. It performs reliably, produces great results, and is an incredible value to an independent florist, regardless of size. The ability to expand to other stations as needed, and on demand is a true value. Also the basic requirements and lack of specialty demands for hardware should keep this system on the forefront for independent, value minded florists searching for a great POS.

Cons

Floristware performs very well and relies on user input, the more you do with your system, the more it does for your shop in the long run. Not a complaint or quality issue, just a required commitment from it's user makes it an even better product.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rosemary L.
Industry: Retail

So happy to use FloristWare

Reviewed on 21/07/2015
Review Source: SoftwareAdvice

Pros

FloristWare allows for easy communication of quotes, invoices and receipts. We know that repeat business often comes from a customer locating an old FloristWare receipt. The folks at FloristWare are responsive to the changing retail landscape and offer great added benefits to their clients like webinars. The service department is excellent and help is a quick call away when we have questions.

Cons

There is very little I don't like about FloristWare. It does everything I need. New features are continually added to the software, and older features are updated regularly to allow superior customer service from us to our clients.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 38 user ratings
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FloristWare Pricing

FloristWare Pricing

Starting from
US$100.00/month
Free Trial
Subscription
Value for money

Annual Plan
• Single Station: $1000/year
• Two Stations: $1500/year
• Three Stations: $1900/year
• Additional Stations: $300/year (each)
Monthly Plan
• Single Station: $100/month
• Two Stations: $150/month
• Three Stations: $190/month
• Additional Stations: $30/month (each)

Annual Plan
• Single Station: $1000/year
• Two Stations: $1500/year
• Three Stations: $1900/year
• Additional Stations: $300/year (each)
Monthly Plan
• Single Station: $100/month
• Two Stations: $150/month
• Three Stations: $190/month
• Additional Stations: $30/month (each)

Value for Money
4.1/5
Based on 38 user ratings
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FloristWare Features

FloristWare Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.4/5
Based on 38 user ratings
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Categories

Additional information for FloristWare

Additional information for FloristWare

Key features of FloristWare

  • API for integration with custom websites
  • Account receivable activity
  • Capture staff performance and activities
  • Credit card processing for flower shops
  • Employee and customer profiles
  • Floral strategies follow-up report
  • Integration with ecommerce websites
  • Inventory management
  • Manage advertising activities
  • Manage marketing campaigns
  • Monitor and manage transactions
  • Order delivery and confirmation
  • Point of sales software
  • Promotional sales
  • Punch-clock report
  • Sales accounts report
  • Staff commissions
  • Taxes by day or destination
  • Track local and completed deliveries
  • Track orders

Benefits

● Through the automation and streamlining of flower shop operations, FloristWare allows users to enhance customer service and increase their retention and loyalty.

● FloristWare offers credit card processing and allows users to use a merchant services provider or credit card processer of their own choice.

● The solution offers integration with multiple turnkey floral websites that allow users to generate benefits from an e-commerce solution and convert visitors into customers.

● FloristWare has advanced reporting tools that help users to generate multiple report types such as sales reports, accounts receivable reports, performance reports, marketing reports and so on.

● The FloristWare team assist users in importing existing customer data from other POS systems without any information loss.

FloristWare FAQs

FloristWare FAQs

Below are some frequently asked questions for FloristWare.

Q. What type of pricing plans does FloristWare offer?

FloristWare offers the following pricing plans:

Starting from: US$100.00/month

Pricing model: Subscription

Free Trial: Available

Annual Plan • Single Station: $1000/year • Two Stations: $1500/year • Three Stations: $1900/year • Additional Stations: $300/year (each) Monthly Plan • Single Station: $100/month • Two Stations: $150/month • Three Stations: $190/month • Additional Stations: $30/month (each)

Q. What are the main features of FloristWare?

FloristWare offers the following features:

  • API for integration with custom websites
  • Account receivable activity
  • Capture staff performance and activities
  • Credit card processing for flower shops
  • Employee and customer profiles
  • Floral strategies follow-up report
  • Integration with ecommerce websites
  • Inventory management
  • Manage advertising activities
  • Manage marketing campaigns
  • Monitor and manage transactions
  • Order delivery and confirmation
  • Point of sales software
  • Promotional sales
  • Punch-clock report
  • Sales accounts report
  • Staff commissions
  • Taxes by day or destination
  • Track local and completed deliveries
  • Track orders

Q. Who are the typical users of FloristWare?

FloristWare has the following typical customers:

Small Business, Mid Size Business

Q. What languages does FloristWare support?

FloristWare supports the following languages:

English

Q. What type of pricing plans does FloristWare offer?

FloristWare has the following pricing plans:

Subscription

Q. Does FloristWare support mobile devices?

We do not have any information about what devices FloristWare supports

Q. What other apps does FloristWare integrate with?

We do not have any information about what integrations FloristWare has

Q. What level of support does FloristWare offer?

FloristWare offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials