--- description: Learn how CloudNine can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CloudNine Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Professional Services Software](/directory/357/professional-services/software) > [CloudNine](/software/103651/cloudnine) # CloudNine Canonical: https://www.getapp.co.nz/software/103651/cloudnine Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/103651/cloudnine?page=2) > Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits for legal and business professionals. > > Verdict: Rated **4.8/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CloudNine Speed: CloudNine provides you with the ability to register and begin discovery activities within five minutes. Registration is simple and can be completed online without any outside assistance. Once registered, you can immediately begin to experience the power and precision of CloudNine’s complete eDiscovery platform without any requirement for project intermediaries or process gates. The speed you want with the control you need. Simplicity: CloudNine allows users to start their discovery, investigations, and audits with three easy steps: 1. Upload - To get started, simply upload your data directly into our private and protected cloud environment and CloudNine’s automated processing will immediately begin to convert your documents into a searchable and reviewable format. 2. Review - Within minutes of uploading data, you can begin to use CloudNine’s full featured review tool to assess, review, and analyze your documents with advanced search and analytics integrated into an intuitive interface. 3. Produce - CloudNine’s integrated production features give you the ability to create precision productions and privilege logs exportable into almost any format. While typically used at the completion of a project, this capability can be used at any point after upload. The capability you want and the ease-of-use you need. Security: Partnering with CyrusOne, CloudNine operates a unique protected cloud data center infrastructure. The access you want and the security you need. Services: CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by an experienced team of information technology, project management, and legal professionals. The support you want and the expertise you need. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 52 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CloudNine Discovery - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: CloudNine offers a simple and comprehensive pricing approach to provide clients with flexible and affordable options to easily integrate CloudNine into their business planning and budgets. CloudNine offers two pricing models for users: 1) Flat Fee (Usage Based Subscription) with unlimited upload/processing, unlimited exports, unlimited databases, and unlimited users. 2) Pay-Per-Use (Usage-Based By GB) with reasonable price options and unlimited databases and unlimited users. There are no hidden fees. Full pricing available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Archiving & Retention - Audit Management - Collaboration Tools - Commenting/Notes - Compliance Management - Document Classification - Document Storage - Full Text Extraction - Full Text Search - Indexing - Keyword Search - Metadata Extraction - Projections - Topic Clustering - eDiscovery ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Professional Services Software](https://www.getapp.co.nz/directory/357/professional-services/software) ## Related Categories - [Professional Services Software](https://www.getapp.co.nz/directory/357/professional-services/software) - [Legal Document Management Software](https://www.getapp.co.nz/directory/763/legal-document-management/software) - [Electronic Discovery Software](https://www.getapp.co.nz/directory/837/electronic-discovery/software) - [Investigation Management Software](https://www.getapp.co.nz/directory/1025/investigation-management/software) ## Alternatives 1. [Everlaw](https://www.getapp.co.nz/software/130359/everlaw) — 4.9/5 (87 reviews) 2. [Nextpoint](https://www.getapp.co.nz/software/104785/nextpoint) — 4.4/5 (234 reviews) 3. [Lexbe eDiscovery Platform](https://www.getapp.co.nz/software/104645/lexbe-ediscovery-platform) — 4.6/5 (60 reviews) 4. [CaseFleet](https://www.getapp.co.nz/software/107569/casefleet) — 4.7/5 (39 reviews) 5. [Relativity](https://www.getapp.co.nz/software/109993/relativity) — 4.2/5 (57 reviews) ## Reviews ### "CloudNine is an easy to use review platform which allow us to process and review data right away." — 5.0/5 > **ERNEST** | *26 September 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud based platforms. > > **Cons**: Would like control over moving files from one folder to another. Would like additional functionality related to tagging and foldering files. > > Ease of use, cost savings, data load fast, and document retrieval is quick and easy. ----- ### "Long-Time User" — 5.0/5 > **Brian** | *4 January 2016* > > In the spirit of full disclosure, I was once employed by this company, but have been in-house for several years since and have no current ties with the company or its ownership. I have used the software, and their other services, for many years, through several versions, since. I have also used many other tools over the years, and each have their pros and cons. When I need something that can easily be shared with outside counsel, reviewed by multiple people simultaneously, and provide a fast reliable output, with fairly robust searching, this is my go-to product. The key for me is that the web-based platform makes collaboration across different companies/firms simple and efficient without the requirement for large downloads or additional purchases. The platform is intuitive and I would recommend it for any projects where collaboration is necessary (it is also pretty good for a traditional review but that is not where I use this platform). ----- ### "Google docs for coding" — 4.0/5 > **Chaz** | *7 March 2018* > > **Pros**: Great collaborative functionality Has a lot of settings to code in a preferred style All data is hosted on their servers > > **Cons**: Can be glitchy with too many users at once Has revision history but won't allow recovery if you delete something permanently ----- ### "CloudNine Discovery is the cat's pajamas" — 5.0/5 > **Ryan** | *9 December 2015* > > CloudNine routinely impresses me with their superior customer service and automated tools that just work. We regularly upload a lot of data to CloudNine's automated hosting and discovery tool. Their software is easy to use and searching is flexible. Filtering and analytics allow for early data assessment. All of CloudNine's departments are courteous and helpful. Client Services quickly manages productions and dispositions, follows up with documentation for our records, and provides customized support to our clients. Our uploads are followed by automated updates that are handy for passing processing status to our internal teams. Help Desk assists us with all technical items including search logic, syntax, and segmenting for multiple document reviewers. Our Legal folks appreciate the easy-to-use Discovery interface and the quick access to free training. I'm grateful for all CloudNine does to save time and prevent stress. ----- ### "I am not very keen on technology so I found some features not as easy to navigate." — 5.0/5 > **Mayra** | *26 September 2017* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: Search features are very useful. The creation of folders to file different search categories is very good too. > > **Cons**: I don't like that a search shows me chain emails. I would be ok to get all emails if the chain changed, but for those that just have identical content, i would live to get the last email in the chain to reduce the search timing. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/103651/cloudnine?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/103651/cloudnine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data