Epicor Manufacturing Express Edition
Comprehensive ERP solution for shops & small manufacturers
3.8/5 (74 reviews)Epicor Manufacturing Express Edition Overview
What is Epicor Manufacturing Express Edition?
Epicor Manufacturing Express Edition is a comprehensive software solution for job shops and small manufacturers that is provided in the software as a service (SaaS) model. Express combines broad functionality from Epicor’s latest next generation software in an end-to-end solution specifically for organizations like yours—providing you with everything you need to manage your opportunities, orders, and operations in one integrated solution.
Today’s manufacturers, especially job shops, face significant challenges—meeting customer
demands, competitive pressures, and the economy make it difficult to provide excellent
customer service, optimally utilize resources, and grow profitability. At a predictable and
manageable monthly fee, Epicor Express can help you meet these challenges and
maximize your opportunity for success.
Epicor Manufacturing Express Edition Overview
Pricing
Pricing options
Epicor Manufacturing Express Edition Features
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Epicor Manufacturing Express Edition Reviews
Epicor Manufacturing Express Edition Reviews
ERP system that is easy to setup, easy to use, and has the features you need and want.
We rely heavily on a product configurator and Epicor had the best configurator we seen on the market. Epicor has continued to improve their product, adding new features, making it available while mobile. The third party software plug-ins are great and add many time saving functions that are easy to use.
A very powerful tool for manufacturing companies - but customer support could be better
I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!
Powerful software, when it works.
As with any ERP - it was oversold in the beginning, and support has seemed to get more and more distant year by year. In the end, it's a great piece of software if you can support it yourself and don't upgrade too frequently.
Epicor Manufacturing, some parts are better than others
Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.
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ERP system that is easy to setup, easy to use, and has the features you need and want.
Pros
Like the fact that it had the features we needed, was easy to use, and see continued effort by Epicor to improve it by adding new abilities and features to it. We get great support and training is available in many different forms.
Cons
Cost was a little higher than what we initially were thinking of in our budget. However, after looking a many ERP systems we quickly found that Epicor had what we wanted and felt that it was worth the investment. It has been 10 years now, and still believe we made the right decision to go with Epicor as our ERP system.
Response from Epicor Software
Hi Jack,
Thank you for your feedback about Epicor ERP. We're glad to hear the configurator has enabled better efficiency within your business. Your feedback is invaluable, and if you would like to send us an email to [email protected]epicor.com, we would be pleased to receive additional comments, we thank you for your continued advocacy.
Sincerely,
The Epicor Social Team
A very powerful tool for manufacturing companies - but customer support could be better
I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!
Pros
- very powerful and thorough functionalities for all manufacturing operations
- extremely good costing capabilities (all financial features are quite good, actually)
- can be customized to a great extent
- many tools for reporting and data analysis
- integrates with tools such as MES, bar code reader, is ready for EDI
Cons
- it's a bit more slow that I wish it were
- customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them)
- learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool
- instruction manuals and help menu are only available in English
Powerful software, when it works.
As with any ERP - it was oversold in the beginning, and support has seemed to get more and more distant year by year. In the end, it's a great piece of software if you can support it yourself and don't upgrade too frequently.
Pros
Epicor's service-oriented architecture is powerful - allows us to adapt their platform to our business use case and workflows when necessary. Recent versions hit at a somewhat modern UI which we're looking forward to, and the addition of the RESTful API has been a godsend.
Cons
Lots of bugs introduced in each version - but the pace of releases is fast to keep up with them. Their support is rough when necessary. Can take literal days or weeks trying to get through to someone in the right country/right team who actually understands the failure mode and is willing to take the issue seriously.
Response from Epicor Software
Hello John,
Thank you for your feedback about Epicor ERP. We're glad to hear the solution has been powerful for your business. We're sorry to hear you have experienced distant support. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it.
Sincerely,
The Epicor Social Team
Epicor Manufacturing, some parts are better than others
Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.
Pros
Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable
Cons
Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.
Good Software. Mediocre Support
Pros
The software interface resembles a Microsoft product which helps end users pick up the basics of navigation.
Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.
Cons
Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.
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Epicor Manufacturing Express Edition Pricing
Epicor Manufacturing Express Edition Pricing
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Epicor Manufacturing Express Edition Features
Epicor Manufacturing Express Edition Features
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Categories
Categories
Videos and Tutorials
Videos and Tutorials
Additional information for Epicor Manufacturing Express Edition
Additional information for Epicor Manufacturing Express Edition
Key features of Epicor Manufacturing Express Edition
- Business Intelligence
- Customer Relationship Management
- Financial Management
- Material Management
- Product Management
- Production Management
Benefits
The cloud delivery model removes many of the barriers that keep small businesses from implementing new or upgrading existing ERP systems. Some of the benefits of Epicor Express include
* Simplified implementation enables faster time to “go-live”
* No hardware costs, software to upgrade or systems to maintain
* Performance and system availability as good, if not better, than that of a typical on-premise software environment.
*No large cash outlay, instead affordable subscription pricing
Epicor Manufacturing Express Edition FAQs
Epicor Manufacturing Express Edition FAQs
Below are some frequently asked questions for Epicor Manufacturing Express Edition.
Q. What type of pricing plans does Epicor Manufacturing Express Edition offer?
Epicor Manufacturing Express Edition offers the following pricing plans:
Starting from: US$399.00/month
Free Trial: Not Available
Q. What are the main features of Epicor Manufacturing Express Edition?
Epicor Manufacturing Express Edition offers the following features:
- Business Intelligence
- Customer Relationship Management
- Financial Management
- Material Management
- Product Management
- Production Management
Q. Who are the typical users of Epicor Manufacturing Express Edition?
Epicor Manufacturing Express Edition has the following typical customers:
Freelancers, Small Business
Q. What languages does Epicor Manufacturing Express Edition support?
Epicor Manufacturing Express Edition supports the following languages:
English
Q. What type of pricing plans does Epicor Manufacturing Express Edition offer?
We do not have any information about what Epicor Manufacturing Express Edition pricing plans
Q. Does Epicor Manufacturing Express Edition support mobile devices?
We do not have any information about what devices Epicor Manufacturing Express Edition supports
Q. What other apps does Epicor Manufacturing Express Edition integrate with?
Epicor Manufacturing Express Edition integrates with the following applications:
Avalara, Clear Spider, Dell Boomi, Epicor ERP, Fulcrum, Panoply, Salesboom CRM
Q. What level of support does Epicor Manufacturing Express Edition offer?
We do not have any information about what support options Epicor Manufacturing Express Edition has
We rely heavily on a product configurator and Epicor had the best configurator we seen on the market. Epicor has continued to improve their product, adding new features, making it available while mobile. The third party software plug-ins are great and add many time saving functions that are easy to use.