---
description: Learn how OpenTouch Enterprise Cloud can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenTouch Enterprise Cloud Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [OpenTouch Enterprise Cloud](/software/103415/opentouch-office-cloud)

# OpenTouch Enterprise Cloud

Canonical: https://www.getapp.co.nz/software/103415/opentouch-office-cloud

> A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OpenTouch Enterprise Cloud

Users can make visual communications part of everyday business with one-touch video calls and access in-conversation features, visual voice mail, contact dialing and more.

With OpenTouch, users can improve accessibility and turn their mobile phone into an office extension using a single business number across all devices.

Users can integrate their OpenTouch Office Cloud service with social media such as
Facebook, Yahoo\! and Skype to communicate more efficiently.

Choose the device that best suits the company’s needs and include the cost of desk phones into the monthly plan or purchase up front.

Benefit from the latest new features through OpenTouch’s software upgrades and adapt the business to changing circumstances at any time with modular licensing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alcatel Lucent Enterprise

## Commercial Context

- **Starting Price**: US$18.95
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Users can choose the features and options that best suit their business requirements.

Monthly plans include discounted international calling, 911 service and choice of area code.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Available Countries**: India

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Management
- Customisable Reports
- File Sharing
- Group Messaging
- Interaction Tracking
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration

## Integrations (1 total)

- Microsoft Outlook

## Category

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software)
- [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software)

## Alternatives

1. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24103 reviews)
2. [Wildix](https://www.getapp.co.nz/software/2045027/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (11019 reviews)
4. [Flock](https://www.getapp.co.nz/software/111621/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14581 reviews)

## Reviews

### "Un incontournable du secteur" — 5.0/5

> **Ertan** | *22 August 2023* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Un incontournable dans le domaine des communications, qui plus est, Made in France.
> 
> **Cons**: Licences à acquérir à l'unité, qui peut représenter un coût important.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/103415/opentouch-office-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/opentouch-office-cloud/> |
| en-AE | <https://www.getapp.ae/software/103415/opentouch-office-cloud> |
| en-AU | <https://www.getapp.com.au/software/103415/opentouch-office-cloud> |
| en-CA | <https://www.getapp.ca/software/103415/opentouch-office-cloud> |
| en-GB | <https://www.getapp.co.uk/software/103415/opentouch-office-cloud> |
| en-IE | <https://www.getapp.ie/software/103415/opentouch-office-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/103415/opentouch-office-cloud> |
| en-SG | <https://www.getapp.sg/software/103415/opentouch-office-cloud> |
| en-ZA | <https://www.getapp.za.com/software/103415/opentouch-office-cloud> |

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