--- description: Learn how ilos can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ilos Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ilos](/software/103363/ilos) # ilos Canonical: https://www.getapp.co.nz/software/103363/ilos Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/103363/ilos?page=2) > VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders. > > Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 29 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VidGrid - **Location**: Saint Paul, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: For One: $15/month 1 User Unlimited Recording Unlimited Storage 15 Shareable Videos For Business: Contact ilos for pricing Unlimited Users Unlimited Recording Unlimited Storage Unlimited Shareable Videos Premium Developer API Advanced Admin Controls - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - AI Copilot - Academic/Education - Access Controls/Permissions - Asynchronous Learning - Blended Learning - Built-in LMS - Corporate/Business - Course Management - File Management - Gamification - Knowledge Base Management - Learning Paths/Tracks - Live Chat - Mobile Learning - Multi-Channel Communication - Queue Management - Self Service Portal - Support Ticket Management - Surveys & Feedback - Tests/Assessments ## Integrations (2 total) - Freshdesk - LiveChat ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software) - [Training Software](https://www.getapp.co.nz/directory/266/training/software) - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) - [Video Management Software](https://www.getapp.co.nz/directory/590/online-video-platform/software) - [Video Making Software](https://www.getapp.co.nz/directory/1635/video-making/software) ## Alternatives 1. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3408 reviews) 2. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (984 reviews) 3. [LiveChat](https://www.getapp.co.nz/software/8385/livechat) — 4.6/5 (1715 reviews) 4. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews) 5. [EngageBay CRM](https://www.getapp.co.nz/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Video capture and creation for normal people" — 5.0/5 > **Paul** | *20 October 2018* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: VidGrid has done a great job targeting the internet savvy video virgin. The recorder and website do a great job walking you from feeling intimidated to finishing your first video. > > **Cons**: Being a larger, slower moving company with many change-averse users, some updates (including the rebranding) caught us more by surprise than we like. It would be nice to allow opting in for updates rather than finding out after a feature/bug is live that users should expect a change. > > VidGrid is used for faculty to create instructional content and have it captioned for sharing within our LMS. Staff generally use it for intranet instructional screen recordings, and students use it to either create a video or simply submit into the LMS. ----- ### "Great video recording software in an education setting" — 5.0/5 > **Jeff** | *5 April 2020* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Vidgrid has been fantastic for creating online lectures and tutorials. I teach online and use it to record my lectures. It has great privacy settings so that only my students can see the videos. I can also track and see if the students watched the video and how much of it they watched. I can even add quiz questions into the videos to ensure mastery over the content presented. There are multiple functions, fantastic support, and it is fairly intuitive. > > **Cons**: There are few things I don't like about VidGrid. I have had difficulty when I set permission settings so only my students can see the videos that some students struggle to get the video to play. While this doesn't happen often, it does happen. > > Vidgrid makes it super easy for me to record online lectures and to do distance education easily and quickly. They have great features and are constantly making the product better. ----- ### "Still has some bugs to work out, in Beta stage for best features" — 3.0/5 > **Yvonne** | *8 August 2018* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: I loved being able to make videos interactive by adding questions and being able to link that data to my grade book in Blackboard. I also like their captioning services--fast, accurate, and all done by real people. > > **Cons**: The new interactive features are in the beta stage. I have input many questions and there are weird formatting errors once the questions are finalized. Also, I hate that you can't edit question sets. You pretty much have to start over if you make any errors or want to change questions in the future. > > I love what they do and what they are trying to do. I think once they get the bugs worked out in the new features which are all in beta phase, this will be a powerful video program that instructors will love. ----- ### "Lifesaver for accessibility" — 5.0/5 > **Verified Reviewer** | *23 July 2018* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: I like that we can screen record, host videos, caption, add questions/quizzes, edit video, and other features all within one website/product. > > **Cons**: There are currently lots of glitches with the machine captioning. Ilos set the bar really high for themselves the first year we used them, and adding this feature was not an improvement. If we had not had such a great experience the first year, we might not be patient enough to give them time to work this out. I'm afraid new customers may not be so patient. And it depends on how quickly they get this problem fixed whether we will continue a third year. > > Our faculty love ilos (when the captioning works) for all of the reasons stated in the first question above. We are using ilos for flipping the classroom. ----- ### "Ilos for screencasts" — 5.0/5 > **Verified Reviewer** | *19 July 2018* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: The program is very fast for a online program. It is very easy to do basic functions within the program itself - recording, saving, and uploading. I really like the new addition of questions in the middle of the videos and the ability to add comments. The easy interface to Moodle is also excellent. I have also created videos on my phone to show students how to install software on the phone. > > **Cons**: I do like to use special effects, like zooms and speeding up the recording. I also like to splice several videos together - I have found that the basics are handled well with Ilos, but if I want to add effects, I need to pull up another program. I am not sure about this - it seems that there is a small downloaded extension to my browser (I did not need administrative rights which is good) so I don't know if it would work on a Chromebook. > > I have created a number of How To videos using Ilos (including instructions for programs on a phone.) Screencasts are very easy to complete. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/103363/ilos?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/103363/ilos) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data