Rosy

Cloud-based salon and spa scheduling & management software

4.7 /5 (137 reviews) Write a Review!

Rosy Overview

What is Rosy?

Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.

Rosy’s scheduling feature allows clients to book appointments through their salon or spa’s website, mobile web app, or business Facebook page. Salon or spa owners set available openings with service providers and allow their clients to book an appointment that is convenient for them. After an appointment is booked the software sends automatic text and email confirmations and reminders to the client and alerts to staff.

In addition to scheduling and automated communications, Rosy is a business management tool that provides such features as curbside check-in, point of sale (POS), integrated credit card processing, inventory management, eCommerce, rewards & referrals, text message marketing, email marketing, and free data conversion.

For inventory management, Rosy helps to track inventory, ensuring products are re-ordered automatically when it reaches a pre-set stock level. The POS feature manages gift cards, cash drawers, and all other payment transactions. Rosy also includes more than 100 reporting options that are easy to customize and ready to use for different reporting needs. In addition, Rosy supports various add-on services, including integrated credit card processing, purchasing hardware, website builder, gift cards, and more.

Rosy also provides unlimited support and training, along with a free 30-day trial.

Rosy Overview

Pricing

Starting from
US$29.00/month

Pricing options

Free Trial
Subscription
Value for money

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month


Rosy Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

View product reservation invoice on smartphones and tablets with Rosy
Track inventory with Rosy salon software
Manage in house inventory and generate inventory reports with Rosy
Rosy offers Facebook integration
Generate reminders to be shared with staff and client using Rosy salon software
Manage appointments with Rosy salon software
Rosy supports multiple devices
Rosy video Rosy video Rosy screenshot: View product reservation invoice on smartphones and tablets with Rosy Rosy screenshot: Track inventory with Rosy salon software Rosy screenshot: Manage in house inventory and generate inventory reports with Rosy Rosy screenshot: Rosy offers Facebook integration Rosy screenshot: Generate reminders to be shared with staff and client using Rosy salon software Rosy screenshot: Manage appointments with Rosy salon software Rosy screenshot: Rosy supports multiple devices

Rosy Reviews

Rosy Reviews

Overall rating
4.7
/
5
Excellent
98

Very good
31

Average
8

Poor
0

Terrible
0

Value for Money
4.8
Features
4.5
Ease of Use
4.7
Customer Support
4.7
94% recommended this app
Elizabeth N.

The Rosy Software is great, but the customer service is what really makes it exceptional!

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!


Heidie J.

Top notch customer service and product


Jody N.

It's just OK

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.


Amanda M.

So far so good

We have been able to have success with text confirmations that our clients enjoy and it has made our jobs easier


Joe C.

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!


Elizabeth N.

The Rosy Software is great, but the customer service is what really makes it exceptional!

Used Daily for 1-5 months
Reviewed on 16/07/2018
Review Source: Capterra

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Pros

I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them.

I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy.

My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Cons

At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Heidie J.
Industry: Individual & Family Services
Company size: 11-50 Employees

Top notch customer service and product

Used Daily for 6-12 months
Reviewed on 11/12/2020
Review Source: Capterra

Pros

Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Cons

I can’t customize the taxes. I had to come up with a different way for it to work for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jody N.
Company size: 11-50 Employees

It's just OK

Used Daily for 2+ years
Reviewed on 28/09/2017
Review Source: SoftwareAdvice

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Pros

Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Cons

There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Amanda M.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

So far so good

Used Daily for 6-12 months
Reviewed on 25/09/2020
Review Source: Capterra

We have been able to have success with text confirmations that our clients enjoy and it has made our jobs easier

Pros

We implemented less than a year ago and have had great success with Rosy, it has been the easiest software to train new employees on.

Cons

There are a few capabilities that I would like to see added, and some of the reporting options are not ideal

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Joe C.
Industry: Retail
Company size: 2-10 Employees

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Used Daily for 6-12 months
Reviewed on 5/12/2016
Review Source: Capterra

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Pros

Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Cons

The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.2/10
Based on 137 user ratings
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Rosy Pricing

Rosy Pricing

Starting from
US$29.00/month
Free Trial
Subscription
Value for money

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month

Value for Money
4.8/5
Based on 137 user ratings
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Rosy Features

Rosy Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.5/5
Based on 137 user ratings
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Categories

Additional information for Rosy

Additional information for Rosy

Key features of Rosy

  • Access client history
  • Automated emails on special events
  • Billing & invoicing
  • Credit card processing
  • Export reports into multiple format
  • Facebook integrating
  • Inventory control
  • Mobile integration
  • Multiple appointment scheduling
  • Online client scheduling
  • Order management
  • Personalize reminders
  • Point-of-sale
  • Referral programs
  • Reporting with 60+ pre-built reports
  • Rewards & bonus distribution
  • Send bulk emails
  • Send emails to clients
  • Send text alerts on client mobile
  • Website builder

Benefits

• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.

• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.

• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.

• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.

Rosy FAQs

Rosy FAQs

Below are some frequently asked questions for Rosy.

Q. What type of pricing plans does Rosy offer?

Rosy offers the following pricing plans:

Starting from: US$29.00/month

Pricing model: Subscription

Free Trial: Available

Standard package (standard Rosy features) 1 user : $29/month 2 users : $39/month 3 users : $49/month 4 users : $59/month 5-10 users : $69/month 11-15 users : $79/month 16-20 users : $89/month 21+ users : $99/month Premium package (standard Rosy features + client connect) 1 user : $37/month 2 users : $55/month 3 users : $65/month 4 users : $75/month 5-10 users : $101/month 11-15 users : $127/month 16-20 users : $156/month 21+ users : $192/month

Q. What are the main features of Rosy?

Rosy offers the following features:

  • Access client history
  • Automated emails on special events
  • Billing & invoicing
  • Credit card processing
  • Export reports into multiple format
  • Facebook integrating
  • Inventory control
  • Mobile integration
  • Multiple appointment scheduling
  • Online client scheduling
  • Order management
  • Personalize reminders
  • Point-of-sale
  • Referral programs
  • Reporting with 60+ pre-built reports
  • Rewards & bonus distribution
  • Send bulk emails
  • Send emails to clients
  • Send text alerts on client mobile
  • Website builder

Q. Who are the typical users of Rosy?

Rosy has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Rosy support?

Rosy supports the following languages:

English

Q. Does Rosy support mobile devices?

We do not have any information about what devices Rosy supports

Q. What other apps does Rosy integrate with?

Rosy integrates with the following applications:

BirdEye, Facebook

Q. What level of support does Rosy offer?

Rosy offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials