Rosy

Web-based salon and spa management solution

4.7 /5 (134 reviews) Write a Review!

Rosy Overview

What is Rosy?

Rosy is a web-based salon & spa management solution developed by Illinois based developer, Floydware. It primarily caters to small and midsized salon and spa owners across the USA, Canada, Australia and Europe. Some of its customers includes Pam Fox, Nadine Salon and Salon L.

Rosy is a multi-functional solution allowing business clients to book appointments through the website or salon's Facebook page. Salon owners can create time slots and allow their clients to book the slot convenient to them. The solution generates automatic alerts when an appointment is booked by a client, sending confirmation alerts to staff & client through emails & text messages.

Rosy supports Facebook integration wherein salon owners can promote special events and packages for clients directly from their Facebook page and connect with their online audience in a better way. The solution supports mobile web access that allows salon owners to view and manage appointments directly from their smartphones and tablets. Rosy includes more than 60 pre-built reporting templates that are easy to customize and ready to use for different reporting needs.

Rosy also helps to track inventory, ensuring products are re-ordered automatically before it reach a minimum stock level. The point of sale (POS) service allows the managing of gift cards, cash drawers, and all other transactions. The solution can also be used for marketing the brand & services. It supports mass e-mailing option so that clients can send bulk promotional emails to clients informing them about the latest offers, discounts or group packages that can be availed by them.

Rosy also supports various add-on services including credit card processing, statement printing, purchasing hardware, website builder and more.

Rosy Overview

Pricing

Starting from
US$29.00/month

Pricing options

Free Trial
Subscription
Value for money

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month


Rosy Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

View product reservation invoice on smartphones and tablets with Rosy
Track inventory with Rosy salon software
Manage in house inventory and generate inventory reports with Rosy
Rosy offers Facebook integration
Generate reminders to be shared with staff and client using Rosy salon software
Manage appointments with Rosy salon software
Rosy supports multiple devices
Rosy video Rosy video Rosy screenshot: View product reservation invoice on smartphones and tablets with Rosy Rosy screenshot: Track inventory with Rosy salon software Rosy screenshot: Manage in house inventory and generate inventory reports with Rosy Rosy screenshot: Rosy offers Facebook integration Rosy screenshot: Generate reminders to be shared with staff and client using Rosy salon software Rosy screenshot: Manage appointments with Rosy salon software Rosy screenshot: Rosy supports multiple devices

Rosy Reviews

Rosy Reviews

Overall rating
4.7
/
5
Excellent
97

Very good
31

Average
6

Poor
0

Terrible
0

Value for Money
4.8
Features
4.5
Ease of Use
4.7
Customer Support
4.8
96% recommended this app
Elizabeth N.

The Rosy Software is great, but the customer service is what really makes it exceptional!

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!


Joe C.

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!


Amanda M.

So far so good

We have been able to have success with text confirmations that our clients enjoy and it has made our jobs easier


Jody N.

It's just OK

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.


Verified Reviewer

Rosy software is so easy to use, just about anyone could figure it put.

it has been great. easy to get used to using everyday.


Elizabeth N.

The Rosy Software is great, but the customer service is what really makes it exceptional!

Used Daily for 1-5 months
Reviewed on 16/07/2018
Review Source: Capterra

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Pros

I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them.

I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy.

My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Cons

At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Joe C.
Industry: Retail
Company size: 2-10 Employees

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Used Daily for 6-12 months
Reviewed on 5/12/2016
Review Source: Capterra

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Pros

Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Cons

The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amanda M.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

So far so good

Used Daily for 6-12 months
Reviewed on 25/09/2020
Review Source: Capterra

We have been able to have success with text confirmations that our clients enjoy and it has made our jobs easier

Pros

We implemented less than a year ago and have had great success with Rosy, it has been the easiest software to train new employees on.

Cons

There are a few capabilities that I would like to see added, and some of the reporting options are not ideal

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jody N.
Company size: 11-50 Employees

It's just OK

Used Daily for 2+ years
Reviewed on 28/09/2017
Review Source: SoftwareAdvice

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Pros

Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Cons

There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Cosmetics
Company size: 11-50 Employees

Rosy software is so easy to use, just about anyone could figure it put.

Used Daily for 1+ year
Reviewed on 12/07/2020
Review Source: Capterra

it has been great. easy to get used to using everyday.

Pros

Rosy would work well for a small salon and also fora large one. its easy to add employees and to adjust all of their service menus according to what they offer specifically . lots of customization options but still easy to use!

Cons

Several windows popping up when clicking on clients name to check in , for every person. it would be nice if it would close when you click around it or if the window was smaller.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9.2/10
Based on 134 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Rosy Pricing

Rosy Pricing

Starting from
US$29.00/month
Free Trial
Subscription
Value for money

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month

Value for Money
4.8/5
Based on 134 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Rosy Features

Rosy Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.5/5
Based on 134 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Rosy

Additional information for Rosy

Key features of Rosy

  • Access client history
  • Automated emails on special events
  • Billing & invoicing
  • Credit card processing
  • Export reports into multiple format
  • Facebook integrating
  • Inventory control
  • Mobile integration
  • Multiple appointment scheduling
  • Online client scheduling
  • Order management
  • Personalize reminders
  • Point-of-sale
  • Referral programs
  • Reporting with 60+ pre-built reports
  • Rewards & bonus distribution
  • Send bulk emails
  • Send emails to clients
  • Send text alerts on client mobile
  • Website builder

Benefits

• Salon & spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via mobile, Facebook or directly from their website.

• Salons can keep their staff up to date with real-time email and message alerts as soon as a new appointment is booked by a customer.

• The mobile access feature allows salon owners & staff to manage and view appointments on their smartphones and tablets.

• The solution helps to manage a salon’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.

• With point of sale functionality, salons can manage cash drawers, gift cards and all transaction types easily.

Rosy FAQs

Rosy FAQs

Below are some frequently asked questions for Rosy.

Q. What type of pricing plans does Rosy offer?

Rosy offers the following pricing plans:

Starting from: US$29.00/month

Pricing model: Subscription

Free Trial: Available

Standard package (standard Rosy features) 1 user : $29/month 2 users : $39/month 3 users : $49/month 4 users : $59/month 5-10 users : $69/month 11-15 users : $79/month 16-20 users : $89/month 21+ users : $99/month Premium package (standard Rosy features + client connect) 1 user : $37/month 2 users : $55/month 3 users : $65/month 4 users : $75/month 5-10 users : $101/month 11-15 users : $127/month 16-20 users : $156/month 21+ users : $192/month

Q. What are the main features of Rosy?

Rosy offers the following features:

  • Access client history
  • Automated emails on special events
  • Billing & invoicing
  • Credit card processing
  • Export reports into multiple format
  • Facebook integrating
  • Inventory control
  • Mobile integration
  • Multiple appointment scheduling
  • Online client scheduling
  • Order management
  • Personalize reminders
  • Point-of-sale
  • Referral programs
  • Reporting with 60+ pre-built reports
  • Rewards & bonus distribution
  • Send bulk emails
  • Send emails to clients
  • Send text alerts on client mobile
  • Website builder

Q. Who are the typical users of Rosy?

Rosy has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Rosy support?

Rosy supports the following languages:

English

Q. What type of pricing plans does Rosy offer?

Rosy has the following pricing plans:

Subscription

Q. Does Rosy support mobile devices?

We do not have any information about what devices Rosy supports

Q. What other apps does Rosy integrate with?

Rosy integrates with the following applications:

BirdEye, Facebook

Q. What level of support does Rosy offer?

Rosy offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials