Lavu POS

Cloud-based iPad POS system for the restaurant industry

About Lavu POS

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.

Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck.

The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location.

The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection.

Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.


Key benefits of Lavu POS

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.


Images

Lavu POS Software - Lavu POS dashboard
Lavu POS Software - Lavu POS food menu
Lavu POS Software - Lavu POS menu items
Lavu POS Software - Lavu POS table details
Lavu POS Software - Lavu POS order settings
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Lavu POS video
Lavu POS video
Lavu POS Software - Lavu POS dashboard
Lavu POS Software - Lavu POS food menu
Lavu POS Software - Lavu POS menu items
Lavu POS Software - Lavu POS table details
Lavu POS Software - Lavu POS order settings

Not sure about Lavu POS? Compare with a popular alternative

Lavu POS

4.2 (211)
VS.
Highly reviewed

Starting Price

US$59.00
month
A$129.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

78
110

Integrations

7
58

Ease of Use

4.3 (211)
4.1 (963)

Value for Money

4.1 (211)
3.9 (963)

Customer Service

4.2 (211)
4.0 (963)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.2 /5
(211)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Lavu POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 211
Gladys
Overall rating
  • Industry: Wine & Spirits
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Lavu and the team !

Reviewed on 8/07/2022

My experience with Lavu is second to none insofar as POS systems. We love this system and look...

My experience with Lavu is second to none insofar as POS systems. We love this system and look forward to seeing the new implementation once released in November.

Pros

This software continues to grow with the customer demands. We seem to never be outdated or lacking. The servers have an ease of use on the floor with the iPads at table side. We love the software so much so that we will be implementing it at two other facilities.

Cons

There are cons to each software but there is not a dealbreaker for us with this software. It continues to grow and with that growth sometimes there seems to be the older than time conflict between tech and accounting due to reports however, the Lavu team are able to populate these reports in a timely manner. We have gotten everything we need from this program to meet the consumer demand of our growing winery.

Alternatives Considered

Toast POS

Reasons for Switching to Lavu POS

The service team was extremely helpful in designing the system to meet our needs. Ironically we are more busy than we ever have been and this software and the tech team have been amazing in helping us realize the potential of what we can do with this software and realize efficiency through growth. We are happy to have made this decision.

Response from Lavu

Hi Gladys, thanks for your feedback. We appreciate hearing firsthand from our customers, and it really helps to hear what works so great and what can be improved upon. We appreciate your business and we thank you for being a loyal Lavu customer!

Michael
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great inventory and POS software

Reviewed on 11/11/2019

Great inventory and POS software. Ease of use and easy to teach employees to use.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Pros

Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.

Cons

Have to manually bath credit cards at end of day.

Response from Lavu

Hi Michael, thanks so much for your review! We're very happy that Lavu helped your multiple locations streamline operations. We appreciate your business!

Guy
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay Away!

Reviewed on 23/10/2020

I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS...

I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. Last remaining hardware piece originally promised arrived 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fix, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time. They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i

Pros

There are no Pros, this is an awful system and the worst customer service / sales team in the industry

Cons

Be very careful when they offer you interest free financing for the hardware, that's how they trick you into paying the software fee for 3 years in advance with NO way out

Alternatives Considered

Toast POS

Reasons for Choosing Lavu POS

Was looking for a more robust system

Switched From

CAKE POS

Reasons for Switching to Lavu POS

Their sales people promise the world and then some. You find out way too late they can't deliver.

Response from Lavu

Hi Guy, thank you for your feedback. We really appreciate hearing how Lavu worked for your business, and what can be improved.

Jon
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

10 year user

Reviewed on 10/02/2024

We have been long time user who appreciates the continued development and support over the years.

We have been long time user who appreciates the continued development and support over the years.

Pros

Ability to utilize Tab Order as location default during initial deployment in 2014.

Cons

Level of customization in front end user configuration. Scheduling and management notes are undeveloped in reports

Alternatives Considered

Microsoft SQL Server, Square Payments and Clover

Response from Lavu

Hi Jon, thank you for sharing your experience and for being a loyal Lavu user. We greatly appreciate your business and feedback, we are always trying to improve and be the best that we can. As always, please let us know if there is any we can do for you.

Angel
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent POS for beginners

Reviewed on 16/02/2022

Pros

Is an easy to use, easy to program POS system. We use it from the beginning of our opening. Easy to use for employees and low cost for owners.

Cons

Probably make improvement on the schedule part to be more robust.

Alternatives Considered

Avaya UCaaS, Clover and Toast POS

Reasons for Switching to Lavu POS

Prices, and easy use and opportunity to grow

Response from Lavu

Hi Angel, thank you for your feedback! We are always trying to improve our POS system, and scheduling is on that list!

Showing 5 reviews of 211 Read all reviews

Lavu POS FAQs

Below are some frequently asked questions for Lavu POS.

Lavu POS offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter Package: $59.00 | Growth Package: $129.00 | Optimize Package: $279.00

Lavu POS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Lavu POS supports the following languages:

Chinese, English, French, German, Italian, Portuguese, Russian, Spanish

Lavu POS supports the following devices:

iPhone (Mobile), iPad (Mobile)

Lavu POS integrates with the following applications:

Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely

Lavu POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lavu POS.