eSPACE

We focus on your facility so you can focus on your mission.

4.4 /5 (422 reviews) Write a Review!

eSPACE Overview

What is eSPACE?

eSPACE, offered by Cool Solutions Group, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.

eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.

eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.

eSPACE Overview

Pricing

Starting from
US$50.00/month

Pricing options

Free Trial
Subscription
Value for money

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing


eSPACE Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

eSpace event scheduling module with event dashboard view
eSpace facilities management dashboard view
eSpace event scheduling module with events calendar view
eSpace software can be accessed across multiple devices
eSpace work order management module with users dashboard view
eSPACE video eSPACE video eSPACE video eSPACE screenshot: eSpace event scheduling module with event dashboard view eSPACE screenshot: eSpace facilities management dashboard view eSPACE screenshot: eSpace event scheduling module with events calendar view eSPACE screenshot: eSpace software can be accessed across multiple devices eSPACE screenshot: eSpace work order management module with users dashboard view

eSPACE Reviews

eSPACE Reviews

Overall rating
4.4
/
5
Excellent
221

Very good
165

Average
28

Poor
7

Terrible
1

Value for Money
4.4
Features
4.2
Ease of Use
4.2
Customer Support
4.6
91% recommended this app
Bradd J.

Highly satisfied, improved operational efficiencies, better organized multi-site management


Christine B.

Great Software Package

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.


Bonnie M.

My review

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.


Eric F.

Great customer support

Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been prompt, courteous and helpful as she answers my rudimentary questions.


Luke L.

eSpace is the event management solution we needed

Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.


Bradd J.

Highly satisfied, improved operational efficiencies, better organized multi-site management

Used Daily for 1+ year
Reviewed on 1/03/2018
Review Source: Capterra

Pros

We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.

Cons

The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

Response from Cool Solutions Group

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team.

Tim Cool

Rating breakdown

Value for Money
Ease of Use
Customer Support

Christine B.
Industry: Events Services
Company size: 11-50 Employees

Great Software Package

Used Daily for 6-12 months
Reviewed on 27/12/2019
Review Source: Capterra

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Pros

The ease of use and storage of information.

Cons

The un-customizable pieces within a work order.

Response from Cool Solutions Group

Christine: Thank you for the review.

I would welcome your input on which components of the work order should/could be customizable.

Thanks

Tim Cool
Founder

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bonnie M.
Industry: Religious Institutions
Company size: 51-200 Employees

My review

Used Daily for 6-12 months
Reviewed on 12/11/2018
Review Source: Capterra

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Pros

I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Cons

Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

Response from Cool Solutions Group

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance.

Tell Jason Powell I said HEY!

Tim Cool
[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Eric F.
Industry: Religious Institutions
Company size: 11-50 Employees

Great customer support

Used Daily for 6-12 months
Reviewed on 3/01/2020
Review Source: Capterra

Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been prompt, courteous and helpful as she answers my rudimentary questions.

Pros

It's user friendly while still having the available options for all our event and building schedule needs.

Cons

I'm still new to the software so I can't really pick out anything as of yet. The one part I had trouble with is figuring out the 'route' a request takes once submitted. It would be a nice feature to designate the order of specific individuals the request has pass through during the approval process.

Response from Cool Solutions Group

Eric: Thank you for the review and feedback.

Please feel free to let our team know of any feature enhancements we can help with.

Tim Cool
Founder

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Luke L.
Industry: Religious Institutions
Company size: 51-200 Employees

eSpace is the event management solution we needed

Used Daily for 1-5 months
Reviewed on 15/12/2019
Review Source: Capterra

Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.

Pros

I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.

Cons

Lack of SSO, some information is not accessible in the API, some permissions quirks.

Response from Cool Solutions Group

Luke: Thank you for the review.

I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great.

Merry Christmas

Tim Cool
Founder

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.2/10
Based on 422 user ratings
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eSPACE Pricing

eSPACE Pricing

Starting from
US$50.00/month
Free Trial
Subscription
Value for money

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing

Value for Money
4.4/5
Based on 422 user ratings
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eSPACE Features

eSPACE Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4.2/5
Based on 422 user ratings
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Categories

Additional information for eSPACE

Additional information for eSPACE

Key features of eSPACE

  • Develop customized forms
  • Events scheduler module
  • Generate customized reports
  • Importing data from outside applications
  • Integration with building automation systems
  • Integration with outlook
  • Inventory control
  • Manage events across multiple locations
  • Manage events scheduling
  • Manage work orders
  • Proactive work order email notifications
  • Proactive work order reminders
  • Public and private calendar views
  • Real-time events conflict detection
  • Single source for all resource scheduling needs
  • Track inventory status
  • Vendor management
  • Vendor workflow management
  • Work order alerts

Benefits

● eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.

● The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.

● The software allows users to automatically import or migrate data from third party data sources, saving time & resources.

● The product offers detailed customer support options that include forums, a knowledgebase, FAQ’s, and video tutorials, as well as traditional phone based & online support.

● The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.

eSPACE FAQs

eSPACE FAQs

Below are some frequently asked questions for eSPACE.

Q. What type of pricing plans does eSPACE offer?

eSPACE offers the following pricing plans:

Starting from: US$50.00/month

Pricing model: Subscription

Free Trial: Available

Event Scheduler: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) Work Order Management: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) FACILITeSPACE: - Major building system integration Call for pricing

Q. What are the main features of eSPACE?

eSPACE offers the following features:

  • Develop customized forms
  • Events scheduler module
  • Generate customized reports
  • Importing data from outside applications
  • Integration with building automation systems
  • Integration with outlook
  • Inventory control
  • Manage events across multiple locations
  • Manage events scheduling
  • Manage work orders
  • Proactive work order email notifications
  • Proactive work order reminders
  • Public and private calendar views
  • Real-time events conflict detection
  • Single source for all resource scheduling needs
  • Track inventory status
  • Vendor management
  • Vendor workflow management
  • Work order alerts

Q. Who are the typical users of eSPACE?

eSPACE has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does eSPACE support?

eSPACE supports the following languages:

English

Q. What type of pricing plans does eSPACE offer?

eSPACE has the following pricing plans:

Subscription

Q. Does eSPACE support mobile devices?

eSPACE supports the following devices:

Android, iPhone, iPad

Q. What other apps does eSPACE integrate with?

eSPACE integrates with the following applications:

Gmail, Microsoft Outlook

Q. What level of support does eSPACE offer?

eSPACE offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials