Elexio Community

Web based and hosted church management software

4.2 /5 (119 reviews) Write a Review!

Elexio Community Overview

What is Elexio Community?

Elexio Community is a web based church management software which allows churches to manage events, contributions and members. The solution is suitable for churches of all sizes across the United States. Elexio helps church administrators to engage with their church community, connect with audiences & serve congregations with efficient event management.

Elexio Community offers a church member management feature through which administrators can track daily attendance of members & visitors; manage groups, classes or resources; and automate follow-ups & prayer requests with privacy options. Elexio's event management feature allows church teams to plan events, invite attendees, appoint volunteers and sell tickets for the events. The solution can be integrated with social media platforms for event promotion with posts delivered to members connected on different social media platforms. The contribution management feature helps to manage church finances and receive & record online donations. Elexio is also compliant to Canadian (CRA) contribution tax regulations and requirements. Members can opt for text or email message communication and send personalized bulk emails with merge fields. Churches can also select an SMS texting feature for ministry teams and small groups. Notifications can also be sent to parents and guardians for nursery and children programs.

The solution can be subscribed to as a standalone product or in a deluxe suite which also includes Church Website CMS, a mobile app which is connected to both the database and the website for up to date information about activities at church, advanced check-in options and tools to track online giving. The solution can be hosted on the Elexio cloud as well as deployed locally.

Elexio Community Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Per user per month basis, Contact Elexio for pricing information /a quote


Elexio Community Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Elexio home screen allow users to access common tasks like adding new members, reporting, prayer requests and more
Elexio people screen allow administrator to update member’s information
With Elexio Database, church members can manage events, groups and classes
Create events with intuitive editor available with Elexio Database
Send bulk emails and text messages with Elexio communication feature
Elexio mobile app allow members to view events and manage their donations and giving
Members can view events on their smartphones through Elexio mobile app
Send event details directly to members through Elexio mobile app
Elexio Community video Elexio Community video Elexio Community screenshot: Elexio home screen allow users to access common tasks like adding new members, reporting, prayer requests and more Elexio Community screenshot: Elexio people screen allow administrator to update member’s information Elexio Community screenshot: With Elexio Database, church members can manage events, groups and classes Elexio Community screenshot: Create events with intuitive editor available with Elexio Database Elexio Community screenshot: Send bulk emails and text messages with Elexio communication feature Elexio Community screenshot: Elexio mobile app allow members to view events and manage their donations and giving Elexio Community screenshot: Members can view events on their smartphones through Elexio mobile app Elexio Community screenshot: Send event details directly to members through Elexio mobile app

Elexio Community Reviews

Elexio Community Reviews

Overall rating
4.2
/
5
Excellent
54

Very good
42

Average
19

Poor
2

Terrible
2

Value for Money
4
Features
3.9
Ease of Use
4
Customer Support
4.5
81% recommended this app
Verified Reviewer

So easy to search for church members, register for events, and give donations

Our church is so well connected. We're able to see the directory, manage our giving, and register for events. As a church administrator, this software is also simple to use on the back end.


Keturah S.

Elexio has been an asset to our Synagogue

The former database I was using for ministry support was pretty outdated. We are considered by some a small congregation so outdated seemed ok. The reason why I first decided to make the change to Elexio was to utilize children's check in feature. However, that is just a small feature compared to how it has helped me streamline the office here. Our giving has gone up since initiating this product. I feel more confident that there will be less or no glitches in reprots. The customer service is excellent and the training has been very helpful


Weston O.

Intuitive Interface with hot and cold features and support

The easy of doing the basics of looking people up from anywhere (phone/computer/tablet) is quick and most of the functions are intuitive and helpful, but most software in this category does that. The elements that should make or break things are a mixed bag. The mobil app is excellent, with integration to maps and phone so you don't have to jump apps, meaning you can look up someone, click their address and pull up directions, or click their number to call and it connects to your phone app to begin the call, without copy or pasting addresses or phone numbers.
However some of their defining features don't work near as well as advertised. The main reason we went with Elexio was there "workflows" which allow you to automate a lot of processes, but unless you have very specific needs that the workflows fit, it may not function as needed. We have worked with customer service a lot, I mean A LOT. To their credit, their customer service is quick, friendly, and responsive. However, it didn't take many phone calls to figure out that not all customer service people are the same. I felt like I was training them a number of times (again, due to the intuitiveness of their software, I had figured quite a bit out) just to get to the problem I was having, only to have them say "oh, yeah, it can't do that, I'll put in a feature request for you." We have put in a number of "feature requests" in the first couple months. Some are for some pretty specific needs on how we do things, but many are things that seem pretty basic.
I will say they do seem to update regularly and have worked well with us.
If you're looking for an intuitive software with easily accessible customer support, then this is a decent product that I would recommend, and we will be staying with it. If you're looking at moving from a similar product for some of their bells and whistles, I would wait a bit until they've worked out some of the kinks. Also, I wouldn't recommend their "coaching/training" package. Again, they have created such an intuitive interface that, unless your staff need a lot of handholding or aren't moderately tech competent, it's probably redundant. Again, nice enough people doing the training, but only about 15-20% of the content of the training was helpful, as we had figured out the other 80% on our own, and it was woefully slow in presentation, definitely not worth the expense.


Alice S.

Elexio Review

Getting out overall Contributions


Bryan M.

A System That Connects


Verified Reviewer

So easy to search for church members, register for events, and give donations

Used Weekly for 1+ year
Reviewed on 7/03/2018
Review Source: Capterra

Our church is so well connected. We're able to see the directory, manage our giving, and register for events. As a church administrator, this software is also simple to use on the back end.

Pros

I love how easy this software is to use. You can quickly see what options your church has to interact, and as a church member who has used this software on the back-end, it's also easy to set up events and options for users.

Cons

It can sometimes be buggy on the user side, I've had it freeze up when trying to log in or register, but a simple refresh fixes it.

Response from Elexio

Thank you so much for your feedback. We'll make sure the team gets your notes around the platform. Looking forward to the opportunity to continue serving you.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Keturah S.
Industry: Events Services
Company size: 2-10 Employees

Elexio has been an asset to our Synagogue

Used Daily for 6-12 months
Reviewed on 11/06/2020
Review Source: Capterra

The former database I was using for ministry support was pretty outdated. We are considered by some a small congregation so outdated seemed ok. The reason why I first decided to make the change to Elexio was to utilize children's check in feature. However, that is just a small feature compared to how it has helped me streamline the office here. Our giving has gone up since initiating this product. I feel more confident that there will be less or no glitches in reprots. The customer service is excellent and the training has been very helpful

Pros

It makes my job much easier. It has helped encourage giving by our members which is very important. I have a greater ease of accessing important information. It has been a time saver for me when I do our weekly giving reports.

Cons

it is pretty easy to work with but some areas can be a little tricky. The support team is amazing and makes even the tricky parts make sense and they get me going again. What I like least isn't so much about the software but more about the training video's. Some are very long. I would prefer 30 minute segments. longer video's are difficult to sit through and can be a bit boring.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Weston O.
Industry: Religious Institutions
Company size: 11-50 Employees

Intuitive Interface with hot and cold features and support

Used Daily for 1-5 months
Reviewed on 28/02/2017
Review Source: Capterra

The easy of doing the basics of looking people up from anywhere (phone/computer/tablet) is quick and most of the functions are intuitive and helpful, but most software in this category does that. The elements that should make or break things are a mixed bag. The mobil app is excellent, with integration to maps and phone so you don't have to jump apps, meaning you can look up someone, click their address and pull up directions, or click their number to call and it connects to your phone app to begin the call, without copy or pasting addresses or phone numbers.
However some of their defining features don't work near as well as advertised. The main reason we went with Elexio was there "workflows" which allow you to automate a lot of processes, but unless you have very specific needs that the workflows fit, it may not function as needed. We have worked with customer service a lot, I mean A LOT. To their credit, their customer service is quick, friendly, and responsive. However, it didn't take many phone calls to figure out that not all customer service people are the same. I felt like I was training them a number of times (again, due to the intuitiveness of their software, I had figured quite a bit out) just to get to the problem I was having, only to have them say "oh, yeah, it can't do that, I'll put in a feature request for you." We have put in a number of "feature requests" in the first couple months. Some are for some pretty specific needs on how we do things, but many are things that seem pretty basic.
I will say they do seem to update regularly and have worked well with us.
If you're looking for an intuitive software with easily accessible customer support, then this is a decent product that I would recommend, and we will be staying with it. If you're looking at moving from a similar product for some of their bells and whistles, I would wait a bit until they've worked out some of the kinks. Also, I wouldn't recommend their "coaching/training" package. Again, they have created such an intuitive interface that, unless your staff need a lot of handholding or aren't moderately tech competent, it's probably redundant. Again, nice enough people doing the training, but only about 15-20% of the content of the training was helpful, as we had figured out the other 80% on our own, and it was woefully slow in presentation, definitely not worth the expense.

Pros

See my review

Cons

See my review

Response from Elexio

Thank you for the feedback, Weston. We'd love to hear any additional comments on how we can better approach the training for onboarding folks at different levels of the learning process. I did want to let you know we really utilize these feature requests in our roadmap, so do keep sharing them as we continue to develop the strengthen the platform. Feel free to share any of this at [email protected] Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Alice S.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Elexio Review

Used Weekly for 2+ years
Reviewed on 21/06/2020
Review Source: Capterra

Getting out overall Contributions

Pros

Ability to key in contributions and now with Beta screens easier to input Notes

Cons

The Reports that I am able to get out of the software. Used to be able with old version to have reports that I needed and save them to use each month. Starting to move to this in the "newer" version, but still have a long way to go to have the old reporting ability. Still not able to get a report out for Credit Card Charges by Fund giving to. Should be there within the database.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Bryan M.
Industry: Religious Institutions
Company size: 2-10 Employees

A System That Connects

Used Daily for 2+ years
Reviewed on 8/06/2020
Review Source: Capterra

Pros

Being able to easily search for specific people by location, relationship, and standing is so helpful. The integration with our website, customizable fields, and ease of automated processes makes Elexio Database a no brainer.

Cons

While there are always features in any program that could be added, Elexio does a good job of listening to its clients about which ones take priority over others. I could always use even more customizable fields to more narrowly define people in searches.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.2/10
Based on 119 user ratings
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Elexio Community Pricing

Elexio Community Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Per user per month basis, Contact Elexio for pricing information /a quote

Per user per month basis, Contact Elexio for pricing information /a quote

Value for Money
4/5
Based on 119 user ratings
Compare value for money rating with alternatives
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Elexio Community Features

Elexio Community Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
3.9/5
Based on 119 user ratings
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Categories

Additional information for Elexio Community

Additional information for Elexio Community

Key features of Elexio Community

  • Attendance tracking for members & visitors
  • Bulk- email templates
  • Communication Management
  • Create advanced sign-up forms
  • Data is accessible and exportable in multiple formats
  • Detailed customizable categories
  • Easily manage classes
  • Easy-to-use reporting
  • Event management tools
  • Event planning
  • Integrate with Quickbooks and MailChimp
  • Internal mail merges
  • Manage student's education
  • One-click calendar publishing tools
  • Online Membership Portal
  • Scan checks with MICR reader
  • Sell tickets & charge for events
  • Social media communication
  • True SMS text messaging
  • Web Integration

Benefits

• With integrated event management tools, churches can create sign up forms for events and sell tickets & charge for events.
• The solution can be accessed through any online web browser 24x7; allowing donors to access real-time contribution records from anywhere anytime.
• With Elexio, churches can post events on different social media platforms and build invitations for members with highly customizable and ready-to-use templates.
• Elexio Community allows church administrators to track daily attendance of members and visitors, and track members' life events.
• The solution offers an online membership portal for members to update their profile with personal information and manage online donations.

Elexio Community FAQs

Elexio Community FAQs

Below are some frequently asked questions for Elexio Community.

Q. What type of pricing plans does Elexio Community offer?

Elexio Community offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Per user per month basis, Contact Elexio for pricing information /a quote

Q. What are the main features of Elexio Community?

Elexio Community offers the following features:

  • Attendance tracking for members & visitors
  • Bulk- email templates
  • Communication Management
  • Create advanced sign-up forms
  • Data is accessible and exportable in multiple formats
  • Detailed customizable categories
  • Easily manage classes
  • Easy-to-use reporting
  • Event management tools
  • Event planning
  • Integrate with Quickbooks and MailChimp
  • Internal mail merges
  • Manage student's education
  • One-click calendar publishing tools
  • Online Membership Portal
  • Scan checks with MICR reader
  • Sell tickets & charge for events
  • Social media communication
  • True SMS text messaging
  • Web Integration

Q. Who are the typical users of Elexio Community?

Elexio Community has the following typical customers:

Q. What languages does Elexio Community support?

Elexio Community supports the following languages:

English

Q. What type of pricing plans does Elexio Community offer?

Elexio Community has the following pricing plans:

Subscription

Q. Does Elexio Community support mobile devices?

Elexio Community supports the following devices:

Android, iPhone, iPad

Q. What other apps does Elexio Community integrate with?

Elexio Community integrates with the following applications:

Intulse, Mailchimp, QuickBooks Online Advanced, easyTithe

Q. What level of support does Elexio Community offer?

Elexio Community offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials