---
description: Learn how SimplePractice can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: SimplePractice Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Medical Scheduling Software](/directory/68/medical-scheduling/software) > [SimplePractice](/software/102879/simplepractice)

# SimplePractice

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> SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.
> 
> Verdict: Rated **4.6/5** by 2827 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SimplePractice

 Client Portal: Send paperless intake forms, collect secure payments, and send secure messages, all in one place. &#10; Streamlined documentation: Use the template library or create a custom page to make the note-taking process simple, easy, and quick. Additionally, operators can use Wiley Treatment planners for free for a limited time.&#10; Mobile app: Download the top-rated iOS or Android app to run the practice from anywhere. The mobile app lets teams take notes, schedule appointments, and collect payments, all from your phone. &#10; Integrated insurance filing: Stop spending hours on the phone with insurance companies. With SimplePractice managers can file and track claims right from the account. &#10; Appointment reminders: Reduce no-shows in the practice with free voice, text, or email reminders. Additionally, teams can personalize each reminder for individual clients. &#10; Online appointment requests: Give clients the flexibility needed with the online appointment requests feature. Clients can request the desired appointment, and then teams can approve or deny every request. &#10; Integrated telehealth: Run the practice from anywhere with the fully integrated, HIPAA-compliant Telehealth platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 2827 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SimplePractice
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: SimplePractice offers three plans, the Starter Plan for $49 per month, the Essential Plan starting at $79 per month and the Plus Plan starting at $99 per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Management
- Authorization Tracking
- Availability Management
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging

## Integrations (5 total)

- Google Calendar
- Microsoft Outlook
- PayPal Enterprise Payments
- Stripe
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Medical Scheduling Software](https://www.getapp.co.nz/directory/68/medical-scheduling/software)

## Related Categories

- [Medical Scheduling Software](https://www.getapp.co.nz/directory/68/medical-scheduling/software)
- [Mental Health Software](https://www.getapp.co.nz/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software)
- [Medical Billing Software](https://www.getapp.co.nz/directory/64/medical-billing/software)
- [Medical Software](https://www.getapp.co.nz/directory/67/medical-practice/software)

## Alternatives

1. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.getapp.co.nz/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
3. [TheraNest](https://www.getapp.co.nz/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews)
4. [Alleva](https://www.getapp.co.nz/software/2060766/alleva) — 4.5/5 (282 reviews)
5. [Jane](https://www.getapp.co.nz/software/122271/jane-app) — 4.8/5 (513 reviews)

## Reviews

### "A EMR Tool and So Much More" — 4.0/5

> **Teresa** | *24 September 2025* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Someone asked me what I like the most about SimplePractice, well, let me start with the fact I have a one-stop shop of ease with appointment management, and it is one of the best for the value for the money. For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more.
> 
> **Cons**: What I like least is getting accustomed to using a chatbot for tech support. The chatbot has been on point, but this is taking some getting used to. The one time I actually had to speak with a team member/customer service person, they were professional and handled my referral issue with ease.
> 
> Overall, I am very pleased with this data management system, and I am quick to recommend SimplePractice to others. I really like the referral system; one of my colleagues referred me, and I am doing the same for others.

-----

### "Too Expensive and Terrible Customer Service" — 4.0/5

> **Farrah** | *26 April 2025* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use interface and nice features such as integration with insurances for claims
> 
> **Cons**: Customer service is not great (hard to get a real person who also then knows how to answer your question).
> 
> I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive.

-----

### "Good but not worth the money" — 3.0/5

> **Madeline** | *27 March 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10
> 
> **Pros**: I loved how you could scroll through notes and see everythign it one. place. It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron
> 
> **Cons**: The cost is not worth it at this point. There are other EHRs tha twork as well, especially for small practices that don't use insurance.
> 
> It was overall good. I liked how easy the forms were but I felt the portal and scheduling was clunky.

-----

### "Looking towards the future" — 4.0/5

> **Fran** | *25 March 2026* | Mental Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: The ease of use. Appt mgmt set up. We have been overall happy with it. We have not used customer support to provide an review on it.
> 
> **Cons**: Cost\! At times the links are not working for virtual sessions. We will have to send the link to them separate.
> 
> Our overall experience has been good. The cost is the a big draw back and we have been looking at different options.

-----

### "Smooth Platform for virtual appointments" — 5.0/5

> **Christine** | *29 March 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for video appointments.
> 
> **Cons**: No option for clients to manage making new appointment times with practitioners. The phone reminder has an option for canceling the appointment; the text and email options do not.
> 
> Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time.

-----

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/102879/simplepractice)

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| de-AT | <https://www.getapp.at/software/102879/simplepractice> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/simplepractice/> |
| en-AE | <https://www.getapp.ae/software/102879/simplepractice> |
| en-AU | <https://www.getapp.com.au/software/102879/simplepractice> |
| en-CA | <https://www.getapp.ca/software/102879/simplepractice> |
| en-GB | <https://www.getapp.co.uk/software/102879/simplepractice> |
| en-IE | <https://www.getapp.ie/software/102879/simplepractice> |
| en-NZ | <https://www.getapp.co.nz/software/102879/simplepractice> |
| en-SG | <https://www.getapp.sg/software/102879/simplepractice> |
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| es | <https://www.getapp.es/software/102879/simplepractice> |
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| es-MX | <https://www.getapp.com.mx/software/102879/simplepractice> |
| fr | <https://www.getapp.fr/software/102879/simplepractice> |
| fr-BE | <https://fr.getapp.be/software/102879/simplepractice> |
| fr-CA | <https://fr.getapp.ca/software/102879/simplepractice> |
| nl | <https://www.getapp.nl/software/102879/simplepractice> |
| nl-BE | <https://www.getapp.be/software/102879/simplepractice> |

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