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description: Learn how Paylocity can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Paylocity Reviews, Pricing & Ratings | GetApp NZ 2026
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Breadcrumb: [Home](/) > [Payroll Software](/directory/259/payroll/software) > [Paylocity](/software/102695/webpay)

# Paylocity

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> Cloud-based HCM platform unifying HR, finance, and IT operations with payroll, benefits, talent management, and workforce analytics.
> 
> Verdict: Rated **4.3/5** by 1981 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Paylocity

\* Reduces administrative burden by automating repetitive tasks across HR, Finance, and IT workflows, freeing teams to focus on higher-value work.&#10;\* Unifies employee data across departments on a single system, improving data accuracy and eliminating duplicate or siloed tools.&#10;\* Provides real-time compliance support for payroll taxes, labor laws, and financial regulations across all 50 US states and territories, reducing exposure to regulatory risk.&#10;\* Automates payroll processing with built-in audit tools, a four-step submission flow, and multi-state tax compliance, supporting accurate and timely pay runs.&#10;\* Streamlines benefits administration, recruiting, and onboarding through automation, reducing manual steps and accelerating time-to-productivity for new hires.&#10;\* Tracks time and labor with scheduling and forecasting tools, including AI-powered staffing hour predictions up to one month in advance using historical data.&#10;\* Supports performance and compensation management with real-time market pay data, giving HR and finance leaders current benchmarks for compensation decisions.&#10;\* Delivers a Learning Management System with an off-the-shelf course catalog, video creation tools, and completion tracking to support workforce development.&#10;\* Improves employee engagement through a social collaboration hub with chat, file sharing, announcements, peer recognition, milestone automation, and cash reward redemption.&#10;\* Captures employee sentiment through built-in survey tools, with AI-powered insights distilled from employee interactions into engagement and efficiency recommendations.&#10;\* Provides a Modern Workforce Index that benchmarks employee engagement KPIs against peer organizations and surfaces tailored recommendations using machine learning and NLP.&#10;\* Surfaces retention risk through dashboards that analyze location, department, manager, tenure, and salary growth to identify employees at risk of leaving.&#10;\* Supports talent attraction and retention with on-demand pay access, market pay data, career development tools, and recognition programs.&#10;\* Automates expense management with AI-powered touchless receipt capture, auto-filled expense fields including GL coding, and real-time policy enforcement using OCR and machine learning.&#10;\* Automates accounts payable workflows covering invoice capture, PO matching, approval routing, vendor portal management, and ERP sync, using OCR and generative AI for data extraction and anomaly detection.&#10;\* Offers a corporate card program with virtual and physical cards and built-in policy controls, alongside machine learning-based transaction auto-categorization for accounting and card spend.&#10;\* Automates W-9 collection and validation for vendor tax documentation using AI-powered tools.&#10;\* Gives HR and finance leaders real-time visibility into workforce and spend data through out-of-the-box and custom reporting dashboards, headcount planning, and predictive financial forecasting.&#10;\* Scales with business growth through a flexible, modular architecture with hundreds of third-party integrations via marketplace and open APIs.&#10;\* Provides employee self-service through a web portal and native mobile app for iOS and Android, including personalized benefit recommendations and training suggestions.&#10;\* Supports global payroll for international employees and foreign currencies, extending coverage beyond domestic operations.&#10;\* Includes IT asset management and device provisioning capabilities, consolidating operational tooling alongside HR and finance functions.&#10;\* Backed by dedicated implementation support and ongoing client partnership to support platform adoption and long-term use.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 1981 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paylocity
- **Founded**: 1997

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Paylocity offers a scalable and customizable Human Resources (HR) and Payroll software solution designed to fit the specific needs and budgets of organizations of various sizes. Pricing is structured on a per employee per month (PEPM) basis, ensuring that costs remain predictable as the organization grows. The total price depends on the features selected, with a core HR suite available and the possibility to add specialized features such as video, social collaboration hubs, and numerous HR and business system integrations.&#10;&#10;Paylocity's offerings are fully integrated, ensuring seamless operation across different HR and business systems. The mobile app provides easy accessibility for both employers and employees, further enhancing the software’s utility and efficiency.&#10;&#10;For specific pricing details and customizations, businesses are encouraged to contact Paylocity directly to tailor a solution that fits their unique needs.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Czechia, Denmark and 54 more

## Features

- 1099 Preparation
- 360 Degree Feedback
- 401(k) Tracking
- ACA Reporting
- API
- Academic/Education
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Assessment Management
- Asynchronous Learning
- Attendance Management

## Integrations (105 total)

- 7shifts
- AccuSourceHR
- Alerus
- Altametrics
- AxisCare Home Care Software
- Azure Portal
- BambooHR
- BenefitMall EmployerFocus
- BigQuery
- Blackbaud Financial Edge NXT
- Blue Marble Payroll
- Bluestar PLM
- Broadridge Retirement Readiness
- Bullhorn
- CDK

... and 90 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Payroll Software](https://www.getapp.co.nz/directory/259/payroll/software)

## Related Categories

- [Payroll Software](https://www.getapp.co.nz/directory/259/payroll/software)
- [Expense Management Software](https://www.getapp.co.nz/directory/579/expenses-management/software)
- [Learning Management Systems](https://www.getapp.co.nz/directory/258/learning-management-system-lms/software)
- [Benefits Administration Software](https://www.getapp.co.nz/directory/254/benefits-administration/software)
- [Human Resources Software](https://www.getapp.co.nz/directory/256/human-resources/software)

## Alternatives

1. [Rippling](https://www.getapp.co.nz/software/112141/rippling) — 4.9/5 (4886 reviews)
2. [Deel](https://www.getapp.co.nz/software/2051182/deel) — 4.9/5 (4319 reviews)
3. [RUN Powered by ADP](https://www.getapp.co.nz/software/91393/run) — 4.6/5 (1578 reviews)
4. [ADP Workforce Now](https://www.getapp.co.nz/software/100336/workforcenow) — 4.4/5 (7289 reviews)
5. [Paycor](https://www.getapp.co.nz/software/108691/paycor-perform) — 4.3/5 (3080 reviews)

## Reviews

### "Paylocity: HRIS Hero or Villain?" — 4.0/5

> **Adan** | *12 August 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The HR module is awesome. It tracks employee information, time card management and payment history accurately which gives confidence to make it the single source  of truth. The new UI/UX helps the navigation to be more smooth.
> 
> **Cons**: Turnaround times for customer support and communication from their team can be worked on. The account manager doesn't do touchpoints and we are the ones that normally have to hunt em down.
> 
> The software is good and it delivers what it promises 90% of the time. It is better than other hype HRIS systems out there but the evaluation of the modules needed is important so you don't overpay.

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### "Paylocity Learning" — 4.0/5

> **Gina** | *1 October 2026* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: I like many aspects of Paylocity.  I recently stated using the Recruitment process and so far really like it.  The ease of use is great
> 
> **Cons**: There us a lot to take in at times.  I will forget how to do some tasks because is not always clear what feeds into what.  The reports I struggle with.  I cannot always get the date I am looking for.  I am sure it is a learning curve though
> 
> My overall experience has been good.  I am still learning every day.  I struggle with the reports quite a bit though.

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### "Paylocity Review" — 3.0/5

> **Jackie** | *30 September 2026* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: Great for streamlining Payroll. Quick access to employee profiles and information. The community feature is awesome.
> 
> **Cons**: Payroll and Time \&amp; Labor systems are separate. Some fields are duplicated and need to be updates in multiple locations.
> 
> It's been a pleasant experience and we have worked with a lot of great people from Paylocity. Happy we made the switch

-----

### "Paylocity Mixed Feelings" — 3.0/5

> **Alyssa** | *5 August 2026* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: The reporting options available within Paylocity are one of the platform’s strongest features. They are extremely helpful in streamlining reporting tasks, reducing manual work, and providing valuable visibility into HR and payroll data. When the available reporting capabilities align with our needs, they significantly improve efficiency and allow us to make more informed decisions.
> 
> **Cons**: The customer service is quite terrible and non personalized. Although you are assigned an "account manager," this person is rarely available for you if you need to call in customer support.
> 
> My overall experience with Paylocity has been mixed. The platform offers a wide range of HR, payroll, and employee management tools that can be valuable for organizations looking to centralize their processes. Features such as employee self-service, onboarding, benefits administration, and reporting capabilities have been helpful in streamlining certain HR functions.&#10;&#10;However, my experience has also been impacted by recurring system limitations, reporting challenges, and difficulties obtaining timely support when issues arise. As an HR/payroll professional, accuracy and efficiency are critical, and there have been instances where payroll reporting, workers’ compensation reporting, and system functionality did not align with our operational needs. Resolving these issues often required significant manual work, multiple follow-ups, and escalation to find solutions.&#10;&#10;One of the biggest challenges has been the gap between what the system appears capable of doing and what can realistically be customized or supported without additional costs, lengthy timelines, or extensive troubleshooting. For example, when we needed specific reporting solutions to support compliance and workers’ compensation requirements, the available options were limited and the turnaround times did not always meet the urgency of payroll and compliance deadlines.&#10;&#10;That said, I do appreciate the breadth of services Paylocity provides and the potential the platform has when configured properly. A stronger focus on proactive support, faster issue resolution, greater transparency around system limitations, and more flexible reporting options would significantly improve the customer experience.

-----

### "Good payroll provider but some areas lack." — 4.0/5

> **Tina** | *30 September 2026* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: The integration with our 401k broker and the onboarding procedure takes the some of the stress and paperwork off my hands.
> 
> **Cons**: There seems to be issues with out of state employment taxes and also remitting employee 401k loans causing them to default.
> 
> Customer service is always friendly and tries to be helpful but sometimes I feel they have no clue. I would think any payroll company would know if you have other work locations in a different state and employees that live in a different stae, you would need to use those taxes but they just left them out.

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