About Smartcare

Smartcare provides cloud-based child care platform that connect parents, child care center owners, directors and teachers in real-time through a mobile or a web-based interface. The product takes inputs from multiple points such as, sign-in/sign-out kiosk for parents & teachers, mobile interfaces for classroom based teachers, and iPads for directors, which enables highly optimized child care management. The product enables parents to track the activities of their children in real-time and upload their photos and videos on social networking platforms.

The product offers features such as billing & payments that include instant account set-up and approval, a fixed credit card processing fee, email receipts, split payments, and mobile invoices. Sign-in / sign-out that contain electronic signature, electronic record keeping, mobile app sign-in & sign-out, and staff alerts. Management, scheduling & payroll that include attendance, area lists and real-time updates. Reporting that contains custom reports, automatic reporting, and every data point access. Alerts which include real-time alerts, mission critical messages, staff and child arrival/departure alerts, and status & scheduled pickup alerts. Child and family tracking that includes billing, contact information details, and child birthday alerts, and more!

Smartcare partners with companies like Intuit, Care.com, ChildcareCRM and other child care marketing solutions to ensure that a quality product is delivered to the customers.

Key benefits of Smartcare

• Smartcare connects parents, teachers, and administrative staff with children through both mobile and web-based platforms.
• Smartcare maintains an updated database so that teachers can access parent/child data anytime, ensuring no time is wasted in emergencies.
• The billing and payment section of Smartcare offers customized settings for late fees, refunds, easy payments, automatic debits from credits cards, and account transfers.
• Smartcare allows child care centers to access accounts for tracking expenses, monitoring income, sending invoices and updating data for backups from anywhere.
• Smartcare maintains employee details, employee benefits, training, sick leave records etc. in a single employee database.
• Smartcare offers a free mobile app for parents to stay connected throughout the day.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

SmartCare - Family dashboard
SmartCare - Reporting
SmartCare - Accounting feature
SmartCare - Login page
SmartCare - Parent's Login
SmartCare - Login page
SmartCare - Login page
View 11 more
Smartcare video
Smartcare screenshot: SmartCare - Family dashboard Smartcare screenshot: SmartCare - Reporting Smartcare screenshot: SmartCare - Accounting feature Smartcare screenshot: SmartCare - Login page Smartcare screenshot: SmartCare - Parent's Login Smartcare screenshot: Smartcare screenshot: Smartcare screenshot: SmartCare - Login page Smartcare screenshot: SmartCare - Login page Smartcare screenshot:

Features

Total features of Smartcare: 84

  • ACH Payment Processing
  • API
  • Absence Management
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Alerts / Escalation
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Capacity Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customisable Categories
  • Customisable Questions
  • Customisable Reporting
  • Customisable Templates
  • Data Migration
  • Data Storage Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Time Tracking
  • Enrollment Management
  • Mailing List Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Payroll Management
  • Performance Reports
  • Progress Reports
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Secure Data Storage
  • Secure Login
  • Skills Assessment
  • Summary Reports
  • Third Party Integration
  • Time Clock

Alternatives

Canvas LMS

4.5
#1 Alternative to Smartcare
The Canvas Learning Management Platform, built by Instructure, is the open, extensible learning management system that...

EduBrite

4.8
#2 Alternative to Smartcare
EduBrite is an online LMS that allows businesses & training institutes to provide end-to-end training solutions to...

Edsby

4.3
#3 Alternative to Smartcare
Edsby is a digital learning and data system built specifically for the requirements of K-12 school districts, states...

LifeCubby

4.2
#4 Alternative to Smartcare
LifeCubby is a child care management & parent engagement platform with which child care centers can manage...

Reviews

Overall rating

3.8 /5
(268)
Value for Money
3.7/5
Features
3.4/5
Ease of Use
3.6/5
Customer Support
4.1/5

Already have Smartcare?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 268
Stephanie G.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience with SmartCare has improved for the better.

Reviewed on 10/07/2018

The main benefit that a user would get from this product is all the child and family information in...

The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.

Pros

I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.

Cons

Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.

Response from Smartcare

Stephanie,

Thank you so much for your fantastic feedback!
We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you.

We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs.

Warm Regards,
Collette Hull | [email protected]
Smartcare - Director of Sales Enablement & Marketing

Becca D.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 14/07/2020

Smartcare continues to answer and support every aspect of their product. The customer support team...

Smartcare continues to answer and support every aspect of their product. The customer support team is always available and in no rush to move on to the next customer. They will stay on the phone until the problem has a solution or they will find the solution and call us back with the answers we need.

Pros

Smartcare is a product that continues to be enhanced to serve the needs of the consumer.

Cons

The parent connection lacks the desired functionality that would be used by my teachers.

Tara O.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

It is all in one

Reviewed on 19/01/2021

It gave my parents what they wanted. And I don't have to pay for cc transactions any more.

It gave my parents what they wanted. And I don't have to pay for cc transactions any more.

Pros

I liked that it is 1 price a month. I don't have to add anything in to get everything they offer. My families have been happy since we moved.

Cons

It needs a teacher app. Every day I hear about how my teachers have a hard time with the web based site.

Katherine S.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Not an easy transition from Child Care Manager

Reviewed on 17/07/2018

Pros

We like the parents ability to set up accounts and manage funds on their own. I like the reports of children not signed out of the school and the employees not signed out of the school. I like the ability to log on and see our data anywhere.

Cons

This system does not feel very streamlined. It feels cut and paste. When you are dealing with children and families, you should be able to go to the parents last name see.the children, the accounts, etc and do your functions - adding credits, changing billing items, making notes...all in one place. One stop shop. Not ten clicks to see it all and to do what you need to do.

With the transition from CCM to Smart Care some of the functions needed additional finesse to get working - the primary /secondary sponsor was a huge issue. It would be better if the parents when signing up could choose the family sponsor. Instead of us finding billing issues because this was not configured right from CCM.

Reports - Smart Care assumes everyone is going to be on tablets but unfortunately this is not the case with all preschools including ours. We need to be able to generate paper copies of all reports like we did in CCM. The reports are not as professional looking as those in CCM.

Door Access not yet an option - waiting.

Text Message notification - not everyone has the app or will put it on their phone. We need this function to work for mass text messaging. Grandparents can get texts they haven't all embraced the app.

All searches and displays should be the same. I prefer families and children listed by last name so siblings will be underneath siblings. Also, a search bar should be on every single page.

Response from Smartcare

It is our pleasure to assist you in locating our Online Resources for you and your Staff!

We have an array of Tutorial Videos and User Guides available to our Smartcare Clients, on our Smartcare Website that can be accessed here:

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at [email protected] - or by giving us a call at (844) 762-7837.

Warm Regards,

Collette Hull
Director of Marketing

Kaliani C.
Overall rating
  • Industry: Law Practice
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Keeps you up do date with children

Reviewed on 9/10/2020

As mentioned above, it is super convinient and one is able to keep up with childrens progress while...

As mentioned above, it is super convinient and one is able to keep up with childrens progress while at childcare center

Pros

The main reason why i love this app i because i can always check in on my children while at daycare and im at work. The teachers are able to share pictures and child's progress via app which is super convenient. Being able to also see who signs children in and out with a unique code and or pin. I also love that you can also pay your co-pay through the app. All in one stop for me!!

Cons

The only issue i have notice with the app is that it does sometimes lag and updates will post late. Other than that i personally love the app.

Showing 5 reviews of 268 Read all reviews

Smartcare FAQs

Below are some frequently asked questions for Smartcare.

Smartcare offers the following pricing plans:

  • Starting from: US$3.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

SMARTCARE FEE DESCRIPTION - $3/per child - per month 1 Smartcare Sign-in/Sign-out Kiosk* Smartcare Online (including billing and reporting) Access to center app (devices not included) Remote or In Person training available Parent App Minimum of 20 children per location Option to use your own equipment - or purchase through us Credit card rate: 2.85% | ACH fee: $0.40 - per transaction | 12 month contract w/ early termination fee of $299 - per location *A fee of $299 will be charged for the Smartcare Sign-in Kiosk, unless you provide your own.

Smartcare offers the following features:

  • Accounting management
  • Attendance management
  • Automatic reminders
  • Automatic scheduled pickup alerts
  • Billing/payment processing
  • Critical messages sent to phone
  • Customer accounts
  • Easy-to-build custom reports
  • Electronic payments
  • Employee management
  • Integration with ChildCare CRM
  • Integration with QuickBooks
  • Mobile app for parents
  • Payroll management
  • Real-Time/Instant Alerts
  • Real-time monitoring
  • Real-time reporting
  • Staff alerts when child is absent
  • Track Hours/Pay/Classroom/etc.

Smartcare has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Smartcare supports the following languages:

English

Smartcare supports the following devices:

Android, iPhone

Smartcare integrates with the following applications:

ChildCareCRM

Smartcare offers the following support options:

Online Support, Video Tutorials, FAQs, Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Smartcare.