About GymMaster
Trusted by thousands of fitness businesses in over 36 countries, GymMaster was designed hand-in-hand with gym owners to provide a complete health club and gym software solution.
GymMaster is a scalable fitness management software that can help you achieve your goals, whether you’re a community gym, a fitness studio, a health club, a state-of-the art multi site facility, or a PT.
Spend more time doing the things you love - whether that’s hands-on training your clients, strategizing ways to grow your business, or relaxing on the beach - GymMaster is a reliable system that streamlines business operations for gyms and clubs of all stages and sizes.
Users enjoy using GymMaster for its intuitive layout, making easy work of powerful actions. It’s got features that will excite every user—PT and trainers will love the mobile & member-oriented capabilities, admin staff will save hours of work, managers & owners will be well-informed of trends and performance, and members will love being able to book & manage their workouts on the native app.
Here’s just two reasons why people choose GymMaster:
GymMaster gives you the choice of a variety of billing providers, so you can be comfortable with the best plan for your business. Billing is all highly customisable, too—choose your billing cycle, fees, and create automated communication for missed payments.
Extend your hours or go 24/7 to increase your competitive offering, without the need for staffing your gym around the clock. GymMaster’s access control system gives you control over who can enter which doors, and when, based on membership type, staff seniority, time of day or billing status. And because the hardware and your database of members is fully integrated, say goodbye to double entry, unnecessary stress and paying middleman mark-ups.
GymMaster is the most comprehensive, easy to use membership management system on the market - visit our website to get a free one-on-one demonstration suited to your business’ needs today.
Key benefits of GymMaster
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gym Master- easy software to use with great support!
Reviewed on 3/12/2021
very satisfied, makes tracking membership, payments very easy and has reduced admin right down to a...
very satisfied, makes tracking membership, payments very easy and has reduced admin right down to a minimum
Pros
I like the support and how helpful the staff are
Cons
no cons to mention, gym master does exactly what its suppose to do.
Reasons for Choosing GymMaster
old fashioned and didnt do alot of functionsReasons for Switching to GymMaster
cheaper and did the job we required from the softwareResponse from Treshna Enterprises
Harvey, glad you made the right decision!
Thanks for your feedback, we're so happy to have you with us!
Be sure to get in touch with support if there's anything we can do to help.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I can't recommend highly enough
Reviewed on 3/05/2021
We are very happy with Gymmaster. The product itself is great, but the level and speed of support...
We are very happy with Gymmaster. The product itself is great, but the level and speed of support exceeds expectation. We attribute our New Zealand Exercise Industry Awards success over the last 4 years partly to the fact that we have Gymmaster as our software.
Pros
Gymmaster is very user friendly, with good permission options that allow us to offer different access to those team members that need it. We have found it easy to train new team members, as well as upskill existing team as required. The customisable options are great, as is the ability to get support when we need it! The integrations are helpful and easy, including Mailchimp, Zapier and Zoom.
Cons
Some of the reporting functions can be a little inconsistent at times, but support will usually remedy this quickly where required.
Response from Treshna Enterprises
Hi Jeremy, thanks so much for taking the time to leave us this feedback! It's great to hear you're enjoying the system and are making use of our integrations to help streamline managing your club. We appreciate you pointing out areas we can improve for your business and will take this aboard for our future improvements to the system.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 3/09/2019
Good
Good
Pros
The software is easy to use and teach yourself.
Cons
Support, while awesome, it is hard to remember what the time change is.
Alternatives Considered
MindbodyReasons for Switching to GymMaster
More robustResponse from Treshna Enterprises
Thank you for this review Stefanie, we appreciate you taking the time to send through your feedback. We have recently expanded our international support team, and increased our support hours to make it easier to keep in touch with us.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gymmaster!
Reviewed on 27/08/2023
Pros
Everything! I have no complaints for Gymaster! !
Cons
I have no complaints, there was a little bit of a learning curb but customer service is very responsive and helpful!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GymMaster - all the gym software options and support team you need. All for a very reasonable...
Reviewed on 27/05/2020
From day one, GymMaster has been an extremely professional company to work with, and the software...
From day one, GymMaster has been an extremely professional company to work with, and the software has been nothing but positively impactful for my business. The price is so reasonable for what you get as a gym/fitness center, including full time support by email, and they always answer the phone for a support call or question I have.
At the time of the Corona virus mandatory gym closure, GymMaster was one of the first companies to reach out, with a plan/options already in place. I chose the MASS HOLD option they created, and this made things so easy during this hard time. They had quickly came up with a solution to what the gym would need within hours of us having to close the doors. So far this option they set up has been flawless, and has saved me several headaches.
They have been more than fair about invoice payments to them during this time, as I never had to ask, they stepped up and offered plans of assistance to help gyms fight through this tough time.
I will continue to use GymMaster, I have no interest in even finding another Gym Software company or service, this has worked wonderfully for me and I highly recommend you set your gym up with GymMaster.
Pros
I found the set-up for GymMaster software to be very easy to integrate with my business, as well as merchant service account. Clear and easy to use instructions, but what I also find extremely helpful is GymMaster staff and support team always available to help. The software is very user friendly, easy to set up basic operations of the business and also to make changes along the way, (signing-up members, changing class times, adding staff, selling online product/services). I also find beneficial that I can set up to print out any type of analytical report. The software easily checks members in by FAB or front desk staff, and the member portal works great for my member to sign-up for classes, book appts. etc on the free member portal app. If I ever need help, again GymMaster support team has always been available to help!
Cons
Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it. Some tabs and links that can be accessed from several points, which was a bit confusing, but GymMaster staff and support team has always done a great job of helping understand the back end, answer questions and how to adjust settings specific to my business model. I can call GymMaster pretty much at anytime and they will help me make the necessary adjustments, while explaining how to do it myself for the next time. Really helpful and great instructors. They make sure you have all questions answered and things in place before the call ends.
Really friendly, helpful support team.
Response from Treshna Enterprises
Hi Katie
Thank you for your wonderful review. We are thrilled to hear GymMaster works well for your business and has provided you all the tools you require to make life easier for you.
We do take pride in providing the best support we can for our clients and that we are always here to assist wherever we can.
We hope you and your members keep safe and well during Covid-19 and don't hesitate to reach out to us for further assistance.
GymMaster FAQs
Below are some frequently asked questions for GymMaster.Q. What type of pricing plans does GymMaster offer?
GymMaster offers the following pricing plans:
- Starting from: US$89.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing is based on number of current members (casual, concession and prospects do not count towards current membership) There are four levels of subscription package available: Studio - $69 USD/month - 150 members, automated check-in Standard - $99 USD/month - 400 members, single door access (24/7) Professional - $189 USD/month - 1300 members, multi-door access (24/7) Enterprise - Price on Application - Unlimited members, for multi-site & complex arrangements
Q. Who are the typical users of GymMaster?
GymMaster has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GymMaster support?
GymMaster supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does GymMaster support mobile devices?
GymMaster supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GymMaster integrate with?
GymMaster integrates with the following applications:
BluePay, Braintree, GoCardless, Google Calendar, Instagram, Mailchimp, Meta for Business, PayPal, Paysafe, WordPress, Xero, Zapier, Zoom Meetings
Q. What level of support does GymMaster offer?
GymMaster offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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