--- description: Learn how Cin7 Omni can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cin7 Omni Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [Cin7 Omni](/software/102567/cin7) # Cin7 Omni Canonical: https://www.getapp.co.nz/software/102567/cin7 Page: 1 / 25\ Next: [Next page](https://www.getapp.co.nz/software/102567/cin7?page=2) > Cin7 Omni makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration. > > Verdict: Rated **4.3/5** by 600 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Cin7 Omni • Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition • Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers • Cin7 processes sales over multiple channels with all stock synced in real time • Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations • Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price • Cin7’s cloud POS can continue to work even when not connected to the internet ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 600 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cin7 - **Location**: Auckland, New Zealand - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$349.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, South Africa, United Kingdom, United States ## Features - 3PL Management - API - AS2 Capability - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Application Management - Archiving & Retention - Backorder Management - Bank Reconciliation - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Bills of Material - CRM ## Integrations (74 total) - 3PL Warehouse Manager - Adobe Commerce - Afterpay - Airwallex - ApprovalMax - Avalara - BigCommerce - Capabl - Capsule - CartonCloud - Crossfire - Descartes ShipRush - EVO Payments - Easy Insight - EasyPost ... and 59 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software) ## Related Categories - [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software) - [Warehouse Management Software](https://www.getapp.co.nz/directory/225/warehouse-management/software) - [EDI Software](https://www.getapp.co.nz/directory/285/electronic-data-interchange-edi/software) - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) - [Order Management Software](https://www.getapp.co.nz/directory/594/order-management/software) ## Alternatives 1. [Booqable](https://www.getapp.co.nz/software/108821/booqable) — 4.8/5 (1126 reviews) 2. [Sortly](https://www.getapp.co.nz/software/112233/sortly-pro) — 4.5/5 (951 reviews) 3. [Fishbowl](https://www.getapp.co.nz/software/101989/fishbowl) — 4.2/5 (1087 reviews) 4. [NetSuite](https://www.getapp.co.nz/software/9137/netsuite) — 4.2/5 (2003 reviews) 5. [Odoo](https://www.getapp.co.nz/software/102445/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Great Cloud based Software - Easy to use and lots of features" — 5.0/5 > **David** | *21 September 2016* | Recommendation rating: 9.0/10 > > **Pros**: Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem... Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost. On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff... Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world.. > > **Cons**: At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon. Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature. Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add. Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages. Single user low cost (under $ 100 per month) version would benefit some small operators.. > > We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations.. Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system.. This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature.. I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey... This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme.. Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this.. ----- ### "Cin7 or the others." — 4.0/5 > **Angelo** | *8 August 2022* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Inventory management in Cin7 gives a very clear and precise overview of our business. Managing inventory by using Cin7 is super easy and clear. We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our inventory, as we are a product-based company, inventory asset is the most valuable asset to us. Inventory tracking with Cin7 is very detailed\! We can trace the sales order back to its source, which stock we used for a particular sales order. If there's quality issues or any other issues arise with a sales order, we know which batch or purchase order the stock comes from and we could perform quality inspections to the entire batch or purchase to prevent the same issue arising again, which ensures customer satisfaction. Inventory tracking at each location is also extremely detailed, it may not be the most user friendly (even though it's already very user friendly), but it gives a very detailed information of tracking every single unit we have on every single location, including Amazon FBA. Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be. Improvements could be made on to these functionalities for sales demand forecasting, reordering based on lead time and safety stock. Currently, we use Inventory Planner to predict, forecast, and reorder our inventory. > > **Cons**: The software integrates with ShipStation for label printing, there're multiple extra steps for our warehouse team to print the shipping label from ShipStation, rather than directly in Cin7. ShipStation only expose carrier packages, instead of custom package types via API, which we couldn't select the custom package types in Cin7's WMS app for direct label printing. And the workflow for packing and shipping in WMS could be improved, a lot to be improved. Custom product label needed to write CSS code. We print product or purchase order label on different label size and that took me 6 hours to write, since my major in university is not computer science. ----- ### "Keeping my eyes open for a better option where customer service is a priority and not a hassle." — 3.0/5 > **Tim** | *27 June 2016* | Apparel & Fashion | Recommendation rating: 4.0/10 > > **Pros**: It's in the cloud and integrates reasonable well with xero. Works 70% well with magento. Looks nice to work with. > > **Cons**: Very very poor customer service. Help manuals have typos and often are not accurate e.g. our web developer trying following the 'magento-cin7 integration guide' said it was not accurate and could not be followed. When I brought this back to cin7 for help they ignored it and refused to assist. > > This could be a GREAT product if the cin7 customer service was improved. I guess we consumers expected it should or would better than it is after the lovely period. Experienced a few bugs that have no logical reason e.g. one recent example is we updated a product price in cin7 and expect it to reflect in the B2B portal. Price does correctly update in the 'shopping cart but still shows old price in the main product page. It's confusing to customers and can loose us sales opportunities. Yes we refreshed, emptied cache etc etc - it's a bug. Lodged a Cin7 support ticket 4 days back and still not a whisper or reply. This is not the first time. Other issues/ bugs take longer than we expect to get picked up by cin7 support. We also use a magento B2C website integration. Each year we find we need to upgrade our magento platform. This is normal as new security and website functionality get improved. Difficult to try to convince cin7 to reconnect cin7 to the new magento site. In fact they refused to. No matter how much pleading they said they will only do it for a 'new' customer. I said I am an 'existing' customer\!\! I even said I was willing to pay. They were soooo stubborn it was like dealing with a stone. No genuine customer connection whatsoever. Disappointing. Pre-sign over 12 months ago the sign on staff were soooo sweet to help us connect with magento. I was in love with them. Once we were a customer they slowly couldn't give hoot. Over time back office support were less and less helpful "... not their problem. Check out the help links bla bla bla." I needed my supplier (Cin7) to help me (their existing customer) connect magento (a product they advertise as an integration partner) to their system. We asked cin7 to understand this and help their customer with the integration to their system. Instead of 'supporting their customer' they eventually recommended we use a 3rd party, someone they said was a 'magento - cin7 expert'. They sent me their 'guys details' and after much pain and cost we got the integration connected in about 4 weeks. Cin7 could have done it in a matter of hours as they do for new customers but they chose not to with existing customers. I am not looking forward to the next time we need to update our platform. They need to provide service to allow customers to want to stay with them otherwise I for one will be keeping my eyes open for a better option where customer service is a priority and not a hassle. ----- ### "High-Powered Tech for a Fraction of the Cost" — 5.0/5 > **Jordanna** | *12 May 2021* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: First of all, the price is impossible to beat for the amount of modules and capabilities Cin7 provides. Where they really shine is the understanding of how technically complicated their software is. They understand that it's not as intuitive as the more expensive options, and they make up for that difficulty by providing a dedicated implementation specialist to make sure the people using the software understand how to properly use it. > > **Cons**: As mentioned in the Pros, it's not the most user-friendly software. They definitely help with the training (both with the implementation specialist and the Cin7 Academy), but there's definitely room for improvement on the UX side. > > We are so excited to finally be done with unbelievably inferior products\! Every concern we had with our previous inventory management software has been solved with Cin7, and it has combined a few different programs we were paying for, so we're also saving money\! Our implementation specialist \[SENSITIVE CONTENT HIDDEN\] was FANTASTIC; incredibly personable, very patient and helpful, and just delightful to talk to. ----- ### "The best omnichannel inventory and order management system we've found" — 5.0/5 > **Keah** | *3 May 2021* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: - Supports B2B and B2C channels well, including integrated sales channels (Shopify, BigCommerce, multiple Amazon marketplaces, etc.), manual order entry, and EDI. - Accurate inventory management across multiple warehouses and sales channels. - FIFO inventory and manufacturing cost tracking from raw goods through processing/assembly and finished inventory. - Supportive, knowledgeable staff to help with scoping, implementation, and rollout. > > **Cons**: - Account manager/implementation reps are attentive and helpful, but when something has to get escalated to Support, they are at times slow to respond and address issues. However, they are thankfully quick if something is urgent and business-critical. - There are a lot of details to learn how to use the software correctly, and unfortunately there is not a great way to learn these best practices. There are video training resources, but they rarely address the special situations that seem to emerge often in a system that is trying to manage so much complexity. For a business with channel complexity like ours, this means it takes a lot of trial and error to establish best practices in Cin7 and then to get the data flowing correctly between Cin7 and our accounting software (Xero). - EDI integrations have taken longer than we expected because the support team is backed up. > > We're very happy with Cin7 overall. We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our accounting software. Cin7 has thankfully done the trick. If we hadn't found Cin7, we likely would've had to go with NetSuite or something like that, which is both significantly more costly and more complicated to integrate. I would highly recommend Cin7 for businesses with multiple sales channels and relatively straightforward sourcing/manufacturing processes. ----- Page: 1 / 25\ Next: [Next page](https://www.getapp.co.nz/software/102567/cin7?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/102567/cin7) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data