About SharpSpring from Constant Contact

SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. Our innovative platform, open architecture and free customer support, along with flexible contracts, drive real results for a growing business or digital marketing agency. Learn more at sharpspring.com.

Pricing starting from:

US$399.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SharpSpring from Constant Contact

Utilize SharpSpring’s built-in CRM, or leverage the open API and universal CMS compatibility to integrate with a third-party CRM of your choice.

SharpSpring's all-in-one system has dynamic forms, a landing page builder, blog builder, natively integrated social tools, and behavior-based email marketing.

Go beyond outdated email service providers by sending relevant content to the right lead at the right time. Leverage after-the-click tracking, notifying sales people to take action at the right moment.

SharpSpring forms allow you to build, reorder, and customize fields through a smooth drag-and-drop editor. Most fields are auto-completed for returning visitors, and SharpSpring’s progressive profiling feature allows you to collect more information on your leads as they engage with your forms over time.

Track all sales opportunities starting from creation to close with a high-level view of the entire pipeline. SharpSpring’s pipeline is customizable so you can mold it to fit your sales process.

SharpSpring analytics provide relevant and accurate data for better decision making and a clear understanding of your return on investment. Even better, ROI can be broken down by individual campaigns.

The powerful rules engine eases the process of marketing automation. With visual workflows, it’s easy to engage leads at various points in the buyer’s journey and customize each user experience.

The open API and PieSync and Zapier integrations help to connect hundreds of third-party applications with SharpSpring, along with keeping the user data safe and secure.

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Belgium, Brazil, Canada, Germany, Denmark, United Kingdom, Ireland, India, Mexico, Netherlands, New Zealand, United States, South Africa

Supported Languages

Dutch, English, French, German, Italian, Portuguese, Spanish, Turkish

Pricing starting from:

US$399.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI.
SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score.
SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send.
SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view.
SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features.
SharpSpring from Constant Contact Software - SharpSpring Chatbots are deeply integrated and take full advantage of SharpSpring’s revenue growth platform. Chatbots can capture leads, increase leads scores, kick off automation events, and seamlessly perform hundreds of other powerful sales functions.
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SharpSpring from Constant Contact video
SharpSpring from Constant Contact video
SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI.
SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score.
SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send.
SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view.
SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features.
SharpSpring from Constant Contact Software - SharpSpring Chatbots are deeply integrated and take full advantage of SharpSpring’s revenue growth platform. Chatbots can capture leads, increase leads scores, kick off automation events, and seamlessly perform hundreds of other powerful sales functions.

Features

Total features of SharpSpring from Constant Contact: 103

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • Behavior Analytics
  • Behaviour Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable CTAs
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • For Small Businesses
  • For Startups
  • Forms Management
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multivariate Testing
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Predictive Analytics
  • Prospecting Tools
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Visitor Tracking
  • Workflow Management

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HubSpot Marketing Hub

4.5
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Pardot

4.1
#2 Alternative to SharpSpring from Constant Contact
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Marketo Engage

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#3 Alternative to SharpSpring from Constant Contact
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to...

HubSpot CRM

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#4 Alternative to SharpSpring from Constant Contact
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Reviews

Overall rating

4.6 /5
(737)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.6/5

Already have SharpSpring from Constant Contact?

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Showing 5 reviews of 737
Devin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SharpSpring is the Best of the Best

Reviewed on 22/04/2020

My overall experience with SharpSpring has been wonderful! While the platform still has kinks to...

My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.

Pros

I really enjoy the various features that are available within the platform! It allows us to quickly and easily identify our prospects, capture their information on the website, and then market to them in a way that is meaningful and generates new business for us.

Cons

In their mission to make their platform compete, they often focus on getting new features out quickly but then have to go back and update later. I've seen this happen for them with tools like Video Calling, which became quickly available due to COVID-19 but lacks the robustness of other dedicated video platforms that I would imagine most companies already use.

Alternatives Considered

HubSpot Marketing Hub

Reasons for Choosing SharpSpring from Constant Contact

We were using Infusionsoft before they were acquired by Keap. The platform had some nice features, but it was primarily missing the ability for us to resell the platform. We wanted to offer marketing automation to our clients, but didn't want to get caught in the trap like most other agencies do: the automation platforms own the client, not the agency. With SharpSpring, they are an agency-first company that allows us to own our client relationships. That is a huge win in our books!

Switched From

Keap

Reasons for Switching to SharpSpring from Constant Contact

Because SharpSpring allowed us to own our client relationships rather than letting HubSpot own the relationship. This has allowed us tremendous opportunity to scale our business, because we can offer a variety of services AND the platform to the client, when HubSpot doesn't allow that.
Brooks
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A powerful platform, but still has a long way to go

Reviewed on 20/11/2019

We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM,...

We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.

Pros

My favorite thing about Sharpspring is the ability to track and analyze the entire life of a lead, from start to finish. It allows us to optimize our funnels and nurture prospects from interest to sale. It is a really powerful tool and offers (almost) everything you need for marketing automation from automated workflows to landing pages and forms to email design. I also love their lead scoring.

Cons

Though it offers a lot of features, it's not all that usable compared to similar products. There are countless small usability issues. Landing pages are pretty difficult to create. Support is usually great – but can at times be entirely unhelpful. Automation has some key features other tools allow. Overall, there are just a lot of features that still need to be added in order to really compete.

Alternatives Considered

ActiveCampaign, BenchmarkONE and Keap

Reasons for Choosing SharpSpring from Constant Contact

Price was the primary reason.

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring from Constant Contact

We really needed a robust CRM for longer B2B buying cycles. Though all other tools were awesome, Sharpspring won out there.
Andrea
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Supports our Sales team with Salesforce Integration

Reviewed on 8/06/2022

Thanks to SharpSpring, we have been able to better align our sales and marketing efforts and...

Thanks to SharpSpring, we have been able to better align our sales and marketing efforts and automate many of our manual marketing processes. SharpSpring has helped us mature our marketing processes by being more strategic with campaigns and segmenting our list to be more targeted and personalized in our messaging. Instead of using multiple tools that don't talk to each other, we have one integrated tool that supports our marketing and sales teams.

Pros

SharpSpring integrates well with Salesforce, which is key to our Marketing team being able to support our Sales team. We now have insight into where our leads come from and how they engage with our content - something we never knew before! Life of the Lead is our favourite feature because it gives our Account Managers context when engaging with a lead. We have more lead generators on our website (like a chatbot, free trial request, and opt-in forms) that we never had before. We also have access to more powerful (and easier!) reporting, which makes month-end reporting cycles more enjoyable.

Cons

There is a lot to learn but the onboarding process helped to ensure we had the support we needed from both a strategic and technical perspective. We've had some technical issues with not being able to use emojis for social posts and with not receiving email notifications for some workflows. The technical support team was very helpful, but unfortunately, there are still some outstanding tickets. The landing page builder is frustrating but the email builder is more intuitive.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not worth it

Reviewed on 7/05/2021

Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't...

Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.

Pros

Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.

Cons

Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.

Alternatives Considered

HubSpot Marketing Hub

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring from Constant Contact

price.

Response from SharpSpring

Hi there,

Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners.

If you'd be open to sharing any additional feedback, please email us at [email protected]

BreAnn
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM out there

Reviewed on 17/05/2022

I am able to use this platform as an all in one to track well pretty much everything a business...

I am able to use this platform as an all in one to track well pretty much everything a business could want to track. I lvoe how everything for social media is in one platform. I can't say enough about SharpSpring.

Pros

Everything! It does everything we could ever as a CRM to do. I love how everything is customizable to what fits my company's needs.

Cons

I would make some changes to the reporting tools and creation of emails.

Alternatives Considered

Salesforce Platform

Reasons for Choosing SharpSpring from Constant Contact

Keap sucked and SharpSpring could do everything any business would need in the digital business world.

Switched From

Keap

Reasons for Switching to SharpSpring from Constant Contact

SharpSpring gave us everything we needed and more at a great price
Showing 5 reviews of 737 Read all reviews

SharpSpring from Constant Contact FAQs

Below are some frequently asked questions for SharpSpring from Constant Contact.

SharpSpring from Constant Contact offers the following pricing plans:

  • Starting from: US$399.00/month
  • Pricing model: Subscription
  • Free Trial: Available

SharpSpring's pricing starts at $399/month. Please contact SharpSpring directly for further pricing information.

SharpSpring from Constant Contact has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

SharpSpring from Constant Contact supports the following languages:

Dutch, English, French, German, Italian, Portuguese, Spanish, Turkish

SharpSpring from Constant Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SharpSpring from Constant Contact integrates with the following applications:

123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, GetSiteControl, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kibo Personalization - archived, Klipfolio, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, Xperience, YouCanBook.me, Zapier, Zendesk, Zendesk Sell, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, amoCRM, dotdigital Engagement Cloud, mailparser.io, noCRM.io, vBulletin

SharpSpring from Constant Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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