Thinkific Overview
What is Thinkific?
Thinkific allows users to design, create and deliver courses on their own branded websites. The solution offers drag and drop themes which are fully customizable to match the look and feel of your brand. Users can also dive in with full access to HTML and CSS.
Thinkific supports various file types, including PDF, audio, video, html, surveys, quizzes, and external resources such as Articulate, Storyline, Typeform and more. Lessons can be created entirely from audio or video files, and items such as handouts can be made available for students to download directly from within the course.
Thinkific lets users enroll students and track their progress, with comprehensive reporting and the option for pass/fail assessments, and has full e-commerce functionality. The option to drip release course content ensures that students on monthly subscriptions will have a reason to keep returning to their courses.
Support for multiple software integrations and plugins gives users access to analytics, advertising, automatic course content translation, marketing automation and more. Thinkific's user-friendly format is optimized for every platform and device so that students can follow along from anywhere in the world.
Thinkific Overview
Pricing
Pricing options
Free accounts available, with core features only
There are 3 subscriptions plans available:
Basic - $39 per month (paid annually) or $49 per month (paid monthly)
Pro - $79 per month (annually) or $99 or month (monthly)
Premier - $399 per month (annually) or $499 per month (monthly)
Thinkific Features
Media
Thinkific Reviews
Thinkific Reviews
This is where I have my courses
Anytime I have a problem their tech support is great. And I haven't had any tech problems with the platform - my students are happy and use it easily.
Fills a gap in this space with enthusiasm!
Blackboard Course sites, Moodle, and Instructure Canvas are great products, but you have to invest in additional solutions to collect payments, etc. for selling the online courses. Thinkific does all this in 1 system with more options for site design than the big education players do. Some of the features could be more well-thought-out, but for a non-LMS company, it is incredibly easy to set up and allows you to design instructional sound materials.
Launched my first course!
Overall I'm super happy with my experience. I've spent the last few months editing my course based on feedback from the beta and am almost done setting up my first official launch. Excited to keep growing here!
Customer Service Very Disappointing
Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains).
There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action.
Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service.
Feel Confident in the Basics
Thinkific is a strong performer for the price. It covers a lot of ground for course management needs from the all sides: student, teacher and administrative. You get many capabilities for video, text, downloads, discussions that serve different learning styles. The login, registration and payment system works well. Support can get you through even non-standard apps connections though it takes time and back/forth on email and phone.
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This is where I have my courses
Pros
When I was researching all the different software for course hosting, I liked that this had a place to upload documents in the discussions. That might be really important for people teaching code or other products. Then I'm glad I choose this one because others take a % of income AND you have to wait longer for money.
Cons
The layout isn't as clean and modern as others - I'm hoping that will be updated at some point. It's a little ugly.
Fills a gap in this space with enthusiasm!
Blackboard Course sites, Moodle, and Instructure Canvas are great products, but you have to invest in additional solutions to collect payments, etc. for selling the online courses. Thinkific does all this in 1 system with more options for site design than the big education players do. Some of the features could be more well-thought-out, but for a non-LMS company, it is incredibly easy to set up and allows you to design instructional sound materials.
Pros
I liked that you could design the access portal, the courses, and the payment methods all in 1 interface without any needs for additional products. I particularly enjoy how easy it is to set the courses up if you have your curriculum designed.
Cons
I wish there was an option to be able to have access to all the course features without fees. We are a startup and just are not in a position to charge for courses yet, meaning this would be a huge investment for us that we are not willing to make. It would be great if you could get a 6month burn-in period to test and market before going live.
Launched my first course!
Overall I'm super happy with my experience. I've spent the last few months editing my course based on feedback from the beta and am almost done setting up my first official launch. Excited to keep growing here!
Pros
I spent last year writing my first professional training course and was looking for a platform to use for the beta run. I wanted something that could handle the multi-media aspect of the delivery of my course, but that was also easy to set up for a non-techy beginner as I didn't have an assistant to set it up for me. Thinkific fit this need perfectly.
Cons
If anything the aesthetic of the platform could be a bit better (personal preference). While it is easy to follow it's just not as sleek as I'd like. And as a non-web-designer, I'd like to be able to customize the course landing pages to fit my brand with a bit more DIY ease.
Customer Service Very Disappointing
Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains).
There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action.
Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service.
Pros
I was so excited to find this product and thought it would be ideal for my needs
Cons
The software is not user-friendly. I was hoping that it would be more straightforward and my staff have also commented that is it not user-friendly.
There is nobody to call when you have a query and can only email. It takes them a day to get back to you. And we are based in the UK and with the time difference, we have to wait at least a day for an answer. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
I sent a query on Monday asking how to do something and the reply said 'see instructions below' and there were no instructions there. In the same email, they asked me to confirm the email address (which I had emailed them on and they had clearly not tried this). I responded right away and just got an email asking how they could help me! (They clearly had not read the email chain).
It is now 9pm at night on Tuesday and will be at least Wednesday afternoon with the time difference until I may get a reply and actually proceed.
Feel Confident in the Basics
Thinkific is a strong performer for the price. It covers a lot of ground for course management needs from the all sides: student, teacher and administrative. You get many capabilities for video, text, downloads, discussions that serve different learning styles. The login, registration and payment system works well. Support can get you through even non-standard apps connections though it takes time and back/forth on email and phone.
Pros
Thinkific covers course the basics very well. It also provides strong administrative functions to support the student and teacher. Payment works well too.
Cons
The question import and question change functions need to be improved. Currently, they are unwieldy and time consuming. Support could be easier to connect to. But, as seems to be everywhere, you have to start with an email or chat.
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Thinkific Pricing
Thinkific Pricing
Free accounts available, with core features only
There are 3 subscriptions plans available:
Basic - $39 per month (paid annually) or $49 per month (paid monthly)
Pro - $79 per month (annually) or $99 or month (monthly)
Premier - $399 per month (annually) or $499 per month (monthly)
Free accounts available, with core features only
There are 3 subscriptions plans available:
Basic - $39 per month (paid annually) or $49 per month (paid monthly)
Pro - $79 per month (annually) or $99 or month (monthly)
Premier - $399 per month (annually) or $499 per month (monthly)
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Thinkific Features
Thinkific Features
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Categories
Categories
Additional information for Thinkific
Additional information for Thinkific
Key features of Thinkific
- Analytics and reporting
- Bulk email
- Completion certificates
- Course bundles
- Course categories
- Course reviews
- Custom domains
- Custom form fields
- Customizable design
- Data export
- Drag-and-drop interface
- Drip release content
- Multi-language support
- Multimedia support
- Single Sign On
- Site-wide promotions
- Student assessments
- User segmentation
- Voiceover tool
- White labelling options
Benefits
Thinkific FAQs
Thinkific FAQs
Below are some frequently asked questions for Thinkific.
Q. What type of pricing plans does Thinkific offer?
Thinkific offers the following pricing plans:
Starting from: US$49.00/month
Pricing model: Free, Subscription
Free Trial: Available
Free accounts available, with core features only There are 3 subscriptions plans available: Basic - $39 per month (paid annually) or $49 per month (paid monthly) Pro - $79 per month (annually) or $99 or month (monthly) Premier - $399 per month (annually) or $499 per month (monthly)
Q. What are the main features of Thinkific?
Thinkific offers the following features:
- Analytics and reporting
- Bulk email
- Completion certificates
- Course bundles
- Course categories
- Course reviews
- Custom domains
- Custom form fields
- Customizable design
- Data export
- Drag-and-drop interface
- Drip release content
- Multi-language support
- Multimedia support
- Single Sign On
- Site-wide promotions
- Student assessments
- User segmentation
- Voiceover tool
- White labelling options
Q. Who are the typical users of Thinkific?
Thinkific has the following typical customers:
Small Business, Freelancers, Mid Size Business
Q. What languages does Thinkific support?
Thinkific supports the following languages:
English
Q. Does Thinkific support mobile devices?
We do not have any information about what devices Thinkific supports
Q. What other apps does Thinkific integrate with?
Thinkific integrates with the following applications:
APIANT, AWeber, ConvertKit, QPage, Qualified, Retently, Thryv, VBOUT, Website Toolbox, Wordpress
Q. What level of support does Thinkific offer?
Thinkific offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Anytime I have a problem their tech support is great. And I haven't had any tech problems with the platform - my students are happy and use it easily.