Zoho Inventory

Order and inventory management for growing businesses

About Zoho Inventory

Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.

Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.

The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.

Pricing starting from:

US$49.00/month

  • Free Trial
  • Free
  • Subscription

Key benefits of Zoho Inventory

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, India

    Supported Languages

    English

    Pricing starting from:

    US$49.00/month

    • Free Trial
    • Free
    • Subscription

    Images

    Get instant updates when orders are packed, shipped and delivered, with the Zoho Inventory iOS app
    The Zoho Inventory dashboard gives a total overview of items sold, product details, popular items, and more
    Manage products and customers in the contacts section of Zoho Inventory
    Manage orders from different channels across each stage of the fulfillment process with Zoho Inventory
    Get actionable data and make better decisions with reports from Zoho Inventory. Download reports as PDFs or XLS files.
    View all sales orders and their respective statuses in Zoho Inventory
    View 7 more
    Zoho Inventory video
    Zoho Inventory video
    Zoho Inventory screenshot: Get instant updates when orders are packed, shipped and delivered, with the Zoho Inventory iOS app Zoho Inventory screenshot: The Zoho Inventory dashboard gives a total overview of items sold, product details, popular items, and more Zoho Inventory screenshot: Manage products and customers in the contacts section of Zoho Inventory Zoho Inventory screenshot: Manage orders from different channels across each stage of the fulfillment process with Zoho Inventory Zoho Inventory screenshot: Get actionable data and make better decisions with reports from Zoho Inventory. Download reports as PDFs or XLS files. Zoho Inventory screenshot: View all sales orders and their respective statuses in Zoho Inventory

    Features

    Total features of Zoho Inventory: 72

    • API
    • Access Control
    • Accounting Integration
    • Accounting Management
    • Activity Dashboard
    • Activity Tracking
    • Application Integration
    • Applications Management
    • Auditing
    • Automatic Notifications
    • Barcode Scanning
    • Barcode Support
    • Billing & Invoicing
    • Bills of Material
    • Business Analysis
    • Channel Management
    • Contact Database
    • Custom Fields
    • Customer History
    • Customisable Reporting
    • Data Import
    • Data Import/Export
    • Data Synchronisation
    • Delivery Tracking
    • Discount Management
    • Document Storage
    • Forecasting
    • Inventory Management
    • Inventory Optimisation
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Labeling
    • Mobile Alerts
    • Monitoring
    • Multi-Channel Communication
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Currency
    • Multi-Location
    • Multiple User Accounts
    • Online Forums
    • Order Entry
    • Order Management
    • Order Processing
    • Order Tracking
    • Partial Payments
    • Profitability Analysis
    • Purchase Order Management
    • Purchasing Management
    • Real Time Analytics
    • Real Time Comparisons
    • Real Time Data
    • Real Time Monitoring
    • Real Time Reporting
    • Receiving
    • Reminders
    • Reporting & Statistics
    • Role-Based Permissions
    • Sales Analytics
    • Sales Orders
    • Sales Reporting
    • Secure Data Storage
    • Shipping Labels
    • Shipping Management
    • Shopping Cart
    • Stock Management
    • Third Party Integration
    • Warehouse Management
    • Website Integration
    • Workflow Management
    • eCommerce Integration

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    Reviews

    Overall rating

    4.5 /5
    (324)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support
    4.3/5

    Already have Zoho Inventory?

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    Showing 5 reviews of 324
    Lina maria V.
    Overall rating
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use and very effective

    Reviewed on 1/08/2018

    Pros

    We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

    Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

    Cons

    A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

    Luke M.
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fit Our Client's Needs Very Well

    Reviewed on 29/08/2019

    Although it's early the client has a much better grasp of their unique inventory management...

    Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

    Pros

    Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

    Cons

    For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

    Brett D.
    Overall rating
    • Industry: Executive Office
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Love the Concept, reality is that its not ready for ecommerce

    Reviewed on 4/10/2018

    Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto...

    Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels.

    We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished.

    I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

    Pros

    proposed functionality and inter connectivity with CRM, campaign, books, etc...

    Too bad it does not work

    I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

    Cons

    Does not work or function properly.

    example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge.

    example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders.

    No integration with shipstation, its on their roadmap.

    No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another.

    Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

    Verified Reviewer
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Zoho Review

    Reviewed on 1/11/2020

    Keeping track of sales on eBay, our website, and other platforms where we sell such as Google...

    Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.

    Pros

    Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

    Cons

    The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

    Rishabh A.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A Robust And A Well Designed Tool

    Reviewed on 23/08/2019

    It is a great tool for anyone looking to start off with E-commerce business and handling over 100...

    It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.

    Pros

    There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
    1) Order Management
    2) Invoicing
    3) Integration with other tools available
    4) works closely with other Zoho Products
    5) Ease of access
    6) Reporting and Dashboard is better than other players in the same domain
    7) Handles RMA easily

    Cons

    Each tool comes with a few drawbacks though:
    1) Lack of Equipment Rental feature
    2) Composite Items feature doesn't function well, needs more tweaking from the user

    Showing 5 reviews of 324 Read all reviews

    Zoho Inventory FAQs

    Below are some frequently asked questions for Zoho Inventory.

    Zoho Inventory offers the following pricing plans:

    • Starting from: US$49.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    14 day free trial. A free version is available for up to 20 online orders and 20 shipments per month. Basic: $49/organization/month. Includes 1500 online orders & 150 shipments per month. Standard: $99/organization/month. Includes 10000 online orders & 1000 shipments per month. Professional: $249/organization/month. Includes 30000 online orders & 3000 shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for annual subscriptions. Discounts are available for nonprofit organizations.

    Zoho Inventory offers the following features:

    • Accounting management
    • Add more selling channels to scale your business
    • Application integration
    • Applications management
    • Complete billing & invoicing
    • Create sales orders in minutes
    • Create shipping labels
    • Delivery tracking
    • End-to-end tracking
    • Free software provided with paid version
    • Import/export date anytime
    • Integrate with Etsy, eBay, Shopify, Amazon and more
    • Inventory Management
    • Inventory control
    • Inventory optimization
    • Inventory replenishment avoids stock-outs
    • Manage Multiple warehouses from single control point.
    • Open API
    • Order Management
    • Order fulfillment
    • Order processing
    • Purchase Order Management
    • Real-time comparisons
    • Sales analytics
    • Sales reporting
    • Software inventory
    • Software management
    • Sync customers, orders & finances with CRM integrations
    • Warehouse Management

    Zoho Inventory has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    Zoho Inventory supports the following languages:

    English

    Zoho Inventory supports the following devices:

    Android, iPhone, iPad

    Zoho Inventory integrates with the following applications:

    PIMworks, SPS Commerce Fulfillment, Slack, Workato, Zendesk, Zoho Analytics, Zoho Books, Zoho Cliq, Zoho Commerce, Zoho Flow

    Zoho Inventory offers the following support options:

    FAQs, Knowledge Base, Online Support, Forum, Phone Support, Video Tutorials

    Related categories

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