About Zoho Inventory
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.
Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.
The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
Key benefits of Zoho Inventory
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- Used Weekly for 6-12 months
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- Likelihood to recommend 10.0 /10
Easy to use and very effective
Reviewed on 1/08/2018
Pros
We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.
Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.
Cons
A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 8.0 /10
A Robust And A Well Designed Tool
Reviewed on 23/08/2019
It is a great tool for anyone looking to start off with E-commerce business and handling over 100...
It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.
Pros
There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily
Cons
Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user
Reasons for Choosing Zoho Inventory
The older tool was not enough for equipment tracking and invoicing, we had to switch between tools to get both of them done, Zoho Inventory provides both of them under the same umbrella, thus giving my team the ease of access and saving valuable time.Reasons for Switching to Zoho Inventory
It provided the same or in some cases more features at a lower cost.- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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- Value for Money
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- Likelihood to recommend 1.0 /10
Zoho seemed like the perfect solution - but every feature is half-baked
Reviewed on 10/11/2022
I thought it was the perfect software, but everything I needed it to do proved to be unfinished or...
I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.
Pros
What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.
Cons
Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.
Reasons for Choosing Zoho Inventory
Tradegecko was sunsetting.Reasons for Switching to Zoho Inventory
It seemed to offer the most syncing options and best workflow. It did not.- Industry: Sports
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
Sec
Reviewed on 14/09/2023
Pros
Give alerts on items out of stock and also integrates with Amazon seller tool enables instant management for sales
Cons
No errors in management services as far as I know this software
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Everything you need
Reviewed on 29/08/2019
I looked around for a software that would fit our needs as a growing company. Some programs were...
I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.
Pros
It is all I need for inventory management and it's easy to use!
Cons
I guess it can be more visibly appealing.
Alternatives Considered
OrdoroReasons for Switching to Zoho Inventory
Easier to use, adequate for our needs, better priceZoho Inventory FAQs
Below are some frequently asked questions for Zoho Inventory.Q. What type of pricing plans does Zoho Inventory offer?
Zoho Inventory offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $29/organization/month billed annually. Includes 500 orders & 500 shipments per month. Professional: $79/organization/month billed annually. Includes 3000 orders & 3000 shipments per month. Premium: $129/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Enterprise: $249/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.
Q. Who are the typical users of Zoho Inventory?
Zoho Inventory has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoho Inventory support?
Zoho Inventory supports the following languages:
Chinese, English, French, Japanese, Spanish
Q. Does Zoho Inventory support mobile devices?
Zoho Inventory supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoho Inventory integrate with?
Zoho Inventory integrates with the following applications:
2Checkout, Adobe Commerce, AfterShip, Avalara, BigCommerce, Braintree, CSG Forte, Crossfire, Google Workspace, Microsoft 365, PayPal, PrestaShop, Quickbooks Online, SPS Commerce, Shopify, Slack, Stripe, WooCommerce, Worldpay, Zapier, Zoey, Zoho Analytics, Zoho Billing, Zoho Books, Zoho CRM, Zoho Commerce, Zoho Sign, authorize.net
Q. What level of support does Zoho Inventory offer?
Zoho Inventory offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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