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BigTime

BigTime

4.6 (635)
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Time, billing, expense, payment, and project mgmt software
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About BigTime

BigTime is the access-anywhere operating system behind the greatest professional services teams on the planet. See how we help your project-driven firm track and bill its most important asset: time. BigTime can help you take the guesswork out of utilization, capacity planning, and revenue projections. Users can manage project teams, work in process (WIP), as well as measure profitability per project, and even per staff. BigTime helps users get paid faster with the least amount of friction. Organizations can streamline the workflow with the Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.

Users can track and report on their team's time and expenses online using BigTime's iPhone or Android apps when they're on the go. BigTime's web app is accessible from a web browser and responds to any device size. Improve business cash flow with BigTime by tracking WIP, and effectively bill throughout the project to keep the cash flow coming in. Tracking and reporting accurately in BigTime allows users to give customers peace of mind that their investment is worthwhile, eliminating any objections to payment.

Users can manage contractors, and invite them to join the project team as needed, and track their time per project. BigTime's expert consultants will walk users through how BigTime can be used in their business to truly optimize business workflow.

Key benefits of BigTime

  • Track Smarter - The highest-rated time/expense entry system in the marketplace, BigTime starts with an intuitive data entry system that lets your users get in, log time, and get out.

  • Bill faster - You’ll invoice faster and realize more revenue by leveraging BigTime’s central hub for tracking WIP, drafts, billing rates, cost rates, PDF formats, billing rules and more.

  • Craft better teams - Get a real-time look at resource allocations and avoid over/under scheduling your team -- keeping your bottom line healthy, and your consulting teams happy.

  • Standardize workflows - Streamline your internal processes from project creation, setting budgets, approving time and expenses, to sending custom client invoices.

  • Level-up your leadership - Dashboards, analytics, and standard reports help your entire leadership team focus on the same set of real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.

  • Leverage your ecosystem - BigTime was built from the ground up to leverage your entire cloud-based ecosystem - with deep out-of-the-box integrations into the tools your team is already using.

    • Images

    BigTime Software - BigTime helps accountants, architects, engineers, IT-services firms, and scientific and management consultants to budget, track and bill their most important asset: time.
    BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
    BigTime Software - BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
    BigTime Software - Track reimbursables, mileage or credit card expenses. Log service fees or contractor invoices. And, link them all to e-receipts, project budgets and customer invoices for faster reimbursement and better record-keeping.
    BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.
    BigTime Software - Enforce timesheet restrictions, audit log notes, electronic signatures and more for government contractors who need to stay compliant.
    BigTime Software - BigTime Wallet provides your clients with a personalized experience to pay on time from anywhere, in one click.
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    BigTime video
    BigTime video
    BigTime video
    BigTime video
    BigTime video
    BigTime video
    BigTime Software - BigTime helps accountants, architects, engineers, IT-services firms, and scientific and management consultants to budget, track and bill their most important asset: time.
    BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
    BigTime Software - BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
    BigTime Software - Track reimbursables, mileage or credit card expenses. Log service fees or contractor invoices. And, link them all to e-receipts, project budgets and customer invoices for faster reimbursement and better record-keeping.
    BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.
    BigTime Software - Enforce timesheet restrictions, audit log notes, electronic signatures and more for government contractors who need to stay compliant.
    BigTime Software - BigTime Wallet provides your clients with a personalized experience to pay on time from anywhere, in one click.

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    Features

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    Integrations

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    Value for Money

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    Reviews

    Overall rating

    4.6 /5
    (635)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.7/5

    Already have BigTime?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 635 Read all reviews
    Showing 5 reviews of 635
    Nicholas
    Overall rating
    • Industry: Architecture & Planning
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use software with great customer support

    Reviewed on 30/09/2021

    As I've said above, fee tracking and time tracking have really tightened up for our company thanks...

    As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

    Pros

    Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank.

    Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

    Cons

    As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers.

    Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

    Lori
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Big Time

    Reviewed on 4/11/2019

    Time and Expense reporting for employees who work in different sites. Invoicing has simplified our...

    Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.

    Pros

    Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.

    Cons

    Mobile App is very limited and a lot of glitches.

    Alternatives Considered

    Emburse SpringAhead

    Reasons for Switching to BigTime

    Spring Ahead was limited on tracking specific tasks. They did not offer invoicing or mobile app ability.

    Response from BigTime Software

    Lori,

    Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

    Thanks again!
    The BigTime Customer Success Team

    Michael
    Overall rating
    • Industry: Environmental Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    No implementation support

    Reviewed on 6/10/2022

    Not happy. We have asked for a full refund.

    Not happy. We have asked for a full refund.

    Pros

    App is a nice feature for mobile time entry.
    Updated interface is better than older software.

    Cons

    This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.

    Alternatives Considered

    BQE CORE Suite and Factor AE

    Reasons for Choosing BigTime

    We needed a more robust project management system.

    Switched From

    QuickBooks Time

    Reasons for Switching to BigTime

    I thought the size of the company with the robust development team would be a wise choice for us as we have had issues with smaller software companies. It was not as advertised.
    John
    Overall rating
    • Industry: Architecture & Planning
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Onboarding

    Reviewed on 12/11/2020

    Pros

    The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

    Cons

    Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

    Alternatives Considered

    Deltek Vantagepoint

    Reasons for Choosing BigTime

    Ajera is not intuitive for making regular changes to project schedules, staffing and resources. Reports are traditional and the entire platform is not HTML, very antiquated in how it operates.

    Switched From

    Deltek Ajera

    Reasons for Switching to BigTime

    Initial Cost, ongoing training and costs to implement custom tools and reports, and implementation timeline was significantly higher in comparison. The smaller size of our company (20) was not a good fit as Deltek requires a full time person in addition to PM's/bookkeeping/accounting to manage.
    Brandie
    Overall rating
    • Industry: Computer & Network Security
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Big Time Review

    Reviewed on 29/10/2019

    Overall I like big time.... the customer service is quick and easy to work with

    Overall I like big time.... the customer service is quick and easy to work with

    Pros

    I enjoy the ease of the software and the accessibility for our employees

    Cons

    Setting up the software and getting the syncing to the correct quick books accounts was time consuming

    Alternatives Considered

    QuickBooks Time

    Reasons for Choosing BigTime

    For a better software

    Reasons for Switching to BigTime

    The overall ease of the software along with the support

    Response from BigTime Software

    Brandie,

    Thanks so very much for taking the time to leave us a review here at BigTime - we sincerely appreciate your feedback! We are very happy that you're pleased with the software and it's accessibility for your employees - we work hard to make BigTime easy to use and it seems like you're reaping those benefits - what could be better?

    While it does take a little work to get BigTime setup initially, we do have Customer Support Reps that can assist you with each and every step as needed and we have a Support Team standing by to help too, so please reach out to us if we can help in any way.

    Hope to hear from you soon!
    The BigTime Customer Success Team

    Showing 5 reviews of 635 Read all reviews

    BigTime FAQs

    Below are some frequently asked questions for BigTime.

    BigTime offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    BigTime has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    BigTime supports the following languages:

    English

    BigTime supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    BigTime integrates with the following applications:

    Gmail, Google Calendar, Google Docs, HubSpot CRM, Intuit Data Protect, Jira, Microsoft Outlook, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Sage Accounting, Sage Intacct, Salesforce Platform, Salesforce Sales Cloud, Slack, Stax, Zapier

    BigTime offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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