Authorize.net

Credit card processing for small & medium business merchants

4.4 /5 (112 reviews) Write a Review!

Authorize.net Overview

What is Authorize.net?

Authorize.Net is an online payment gateway enabling small to medium-sized online merchants to accept credit card and electronic check payments from websites and deposit funds automatically into their merchant bank account. More than 305,000 merchants trust Authorize.net for payment processing and online fraud prevention solutions.

Accept retail payments/in-person payments by attaching a compatible card reader to an existing computer, or use a mobile device in order to accept payments on the go. Authorize.Net also powers payments for dozens of pre-integrated, third party point-of-sale systems.

Customers can make a web purchase on their mobile phone, and Authorize.Net payments can be embedded into the business' mobile app for accepting payments.

Accept mail order/telephone order payments and submit transactions manually by entering payment details into Authorize.Net's online virtual terminal. This feature is ideal for merchants who take mail or telephone orders from their customers.

Authorize.net Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

2.9% + .30 per transaction*

$49 setup, $25 monthly gateway + free additional services.

*Partner merchant account fees may vary, contact Authorize.net for more details.


Authorize.net Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
English

Media

Authorize.net video Authorize.net screenshot:

Authorize.net Reviews

Authorize.net Reviews

Overall rating
4.4
/
5
Excellent
66

Very good
35

Average
6

Poor
1

Terrible
4

Value for Money
4.3
Features
4.3
Ease of Use
4.2
Customer Support
4.2
90% recommended this app
Keyana K.

Gets the job done with hardly any issues ever.


Brian W.

Very Useful CC Gateway

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you


Jay M.

Holds Funds like PayPal Does - Avoid.

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk

I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.

Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.


Danielle T.

Simple payment gateway

We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.


Kenneth M.

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.


Keyana K.
Industry: Internet
Company size: 11-50 Employees

Gets the job done with hardly any issues ever.

Used Daily for 2+ years
Reviewed on 25/04/2018
Review Source: Capterra

Pros

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Cons

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Brian W.
Industry: Retail
Company size: 11-50 Employees

Very Useful CC Gateway

Used Daily for 2+ years
Reviewed on 24/04/2019
Review Source: Capterra

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Pros

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Cons

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Jay M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Holds Funds like PayPal Does - Avoid.

Used Daily for 1-5 months
Reviewed on 3/12/2019
Review Source: Capterra

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk

I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.

Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Pros

It was very easy to set up recurring payments and sync with my webmaster.

Cons

- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Danielle T.
Industry: Broadcast Media
Company size: 2-10 Employees

Simple payment gateway

Used Daily for 6-12 months
Reviewed on 21/07/2020
Review Source: Capterra

We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.

Pros

Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.

Cons

Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Kenneth M.
Industry: Military
Company size: 11-50 Employees

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Used Daily for 1+ year
Reviewed on 2/11/2018
Review Source: Capterra

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Cons

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8.5/10
Based on 112 user ratings
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Authorize.net Pricing

Authorize.net Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

2.9% + .30 per transaction*

$49 setup, $25 monthly gateway + free additional services.

*Partner merchant account fees may vary, contact Authorize.net for more details.

2.9% + .30 per transaction*

$49 setup, $25 monthly gateway + free additional services.

*Partner merchant account fees may vary, contact Authorize.net for more details.

Value for Money
4.3/5
Based on 112 user ratings
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Authorize.net Features

Authorize.net Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4.3/5
Based on 112 user ratings
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Categories

Additional information for Authorize.net

Additional information for Authorize.net

Key features of Authorize.net

  • Accept in-person payments
  • Accept international transactions from customers worldwide
  • Accept mail order/telephone order payments
  • Accept mobile & MOTO payments
  • Accept retail payments
  • Address verification service (AVS)
  • Authorize.Net verified merchant seal
  • Create “Buy Now” buttons
  • Custom branding
  • Digital payment solutions: Apple Pay, PayPal, Visa Checkout
  • Download reports
  • Fraud prevention
  • Manage and review transactions
  • Merchant interface
  • Mobile commerce
  • Mobile in-app payments
  • Mobile point-of-sale app
  • Mobile web checkout
  • Multiple user accounts with permissions to control access
  • Online account access
  • PCI DSS compliance
  • Payment processing
  • Payment security & Authorize.Net compliance
  • Payment tokenization
  • Real-time payment processing
  • Recurring or subscription billing
  • Support for verified by Visa and MasterCard SecureCode
  • Sync for Quickbooks
  • Transaction reporting
  • Virtual terminal/batch upload

Benefits

  • Accept a variety of payments – All major credit cards, eCheck.Net (electronic checks from bank accounts), gift cards, and signature debit cards.

  • Manage transactions – A full-featured merchant interface to monitor and control payments through websites.

  • Prevent fraud – Identify suspicious transactions with value-adding products and built-in fraud tools.

  • Risk management – Sensitive data is stored in the Authorize.Net PCI-compliant data center, and never on the user's computer.

  • Receive payments quickly – Funds are automatically deposited into the user's merchant bank account within days.

  • Free help – Authorize.Net provides live technical and account support to merchants, as well as access to online documentation and user guides.

  • Authorize.net FAQs

    Authorize.net FAQs

    Below are some frequently asked questions for Authorize.net.

    Q. What type of pricing plans does Authorize.net offer?

    Authorize.net offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    2.9% + .30 per transaction* $49 setup, $25 monthly gateway + free additional services. *Partner merchant account fees may vary, contact Authorize.net for more details.

    Q. What are the main features of Authorize.net?

    Authorize.net offers the following features:

    • Accept in-person payments
    • Accept international transactions from customers worldwide
    • Accept mail order/telephone order payments
    • Accept mobile & MOTO payments
    • Accept retail payments
    • Address verification service (AVS)
    • Authorize.Net verified merchant seal
    • Create “Buy Now” buttons
    • Custom branding
    • Digital payment solutions: Apple Pay, PayPal, Visa Checkout
    • Download reports
    • Fraud prevention
    • Manage and review transactions
    • Merchant interface
    • Mobile commerce
    • Mobile in-app payments
    • Mobile point-of-sale app
    • Mobile web checkout
    • Multiple user accounts with permissions to control access
    • Online account access
    • PCI DSS compliance
    • Payment processing
    • Payment security & Authorize.Net compliance
    • Payment tokenization
    • Real-time payment processing
    • Recurring or subscription billing
    • Support for verified by Visa and MasterCard SecureCode
    • Sync for Quickbooks
    • Transaction reporting
    • Virtual terminal/batch upload

    Q. Who are the typical users of Authorize.net?

    Authorize.net has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Authorize.net support?

    Authorize.net supports the following languages:

    English

    Q. What type of pricing plans does Authorize.net offer?

    Authorize.net has the following pricing plans:

    Subscription

    Q. Does Authorize.net support mobile devices?

    Authorize.net supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Authorize.net integrate with?

    Authorize.net integrates with the following applications:

    Accelo, Bookeo, Checkfront, EasyEvent, LearnUpon, LightCMS, Recurly, SureDone, Vision Helpdesk, Zoho Books

    Q. What level of support does Authorize.net offer?

    Authorize.net offers the following support options:

    Phone Support, Knowledge Base, FAQs, Online Support, Video Tutorials