Skubana

Ecommerce Inventory, Orders, and Operations Management

4.8 /5 (98 reviews) Write a Review!

Skubana Overview

What is Skubana?

Seamlessly integrate all your products, fulfillment centers, and sales channels in one platform. So whether you’re selling DTC, through wholesale, marketplaces, or all of that and more, you can always be exactly where your customer is.

Our powerful automation tools proactively generate POs and forecasts, identify the best shipping deals, and find new opportunities for cost cutting and profitability - all by themselves! Beyond eliminating human error, they also save you valuable human time.

Boost your margins, bottom line, and organizational efficiency with obsessively detailed data on every individual SKU and operation. Combined with our predictive analytics, you can forecast your growth with total clarity and confidence.

With one-click integrations with all of your sales channels and shipping carriers including Shopify, BigCommerce, Magento, Amazon (all international properties and FBA), eBay, Newegg, Sears, Rakuten, USPS, UPS, DHL e-Commerce, UPS Mail Innovations, Fedex, Express1 and more, Skubana is revolutionizing multi-channel fulfillment by easing the process of coordinating your warehouses, dropshipper vendors, and 3PL warehouses.

Skubana Overview

Pricing

Starting from
US$999.00/month

Pricing options

Free Trial
Subscription
Value for money

Free Trial: 14 Day Free Trial
Subscription: Custom pricing tailored specifically for you


Skubana Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Skubana Dashboard with quick need-to-know information on your inventory stock, top selling items and overall value.
Skubana Inventory Organized by SKU to track stock at multiple facilities, estimate stockout dates and more!
Skubana Product View by SKU to track year over year performance, current sales channels, recent orders and more.
Skubana SKU Profitability to help you better market your products
Easily view your top sellers
One-click integration with these marketplaces and many more...
Skubana-Customer-Lifetime-Value
Skubana-Inventory-Value
Skubana screenshot: Skubana Dashboard with quick need-to-know information on your inventory stock, top selling items and overall value. Skubana screenshot: Skubana Inventory Organized by SKU to track stock at multiple facilities, estimate stockout dates and more! Skubana screenshot: Skubana Product View by SKU to track year over year performance, current sales channels, recent orders and more. Skubana screenshot: Skubana SKU Profitability to help you better market your products Skubana screenshot: Easily view your top sellers Skubana screenshot: One-click integration with these marketplaces and many more... Skubana screenshot: Skubana-Customer-Lifetime-Value Skubana screenshot: Skubana-Inventory-Value

Skubana Reviews

Skubana Reviews

Overall rating
4.8
/
5
Excellent
82

Very good
15

Average
1

Poor
0

Terrible
0

Value for Money
4.6
Features
4.6
Ease of Use
4.6
Customer Support
4.7
99% recommended this app
Eric H.

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!


Verified Reviewer

Great platform

All in all I highly recommend this platform.


Verified Reviewer

Great product and responsive customer service


Monica B.

Review


Verified Reviewer

Excellent software & support

Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind


Eric H.
Industry: Consumer Electronics

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

Used Daily for 1-5 months
Reviewed on 18/05/2018
Review Source: Capterra

Pros

What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business.

While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business.

We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low.

However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning.

In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well.

Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs.

NET: We love Skubana!

Cons

While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for.

However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read.

Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Retail
Company size: 2-10 Employees

Great platform

Used Daily for 2+ years
Reviewed on 13/03/2020
Review Source: Capterra

All in all I highly recommend this platform.

Pros

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Cons

Small bugs and annoyances which I know they are working on fixing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Alternative Medicine
Company size: 51-200 Employees

Great product and responsive customer service

Used Daily for 1+ year
Reviewed on 27/08/2020
Review Source: Capterra

Pros

Complex but intuitive product, and the client service reps were fantastic - super communicative, knowledgeable and proactive.

Cons

Some aspects of the product are difficult to understand without requesting help/explanation from the client services team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Monica B.
Industry: Internet
Company size: 11-50 Employees

Review

Used Daily for 1+ year
Reviewed on 24/07/2019
Review Source: Capterra

Pros

Web-Based

Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

Cons

Too many required "integration partners" and "connectors" in order to use the software.

Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs.

Inventory accuracy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Apparel & Fashion
Company size: 11-50 Employees

Excellent software & support

Used Daily for 1+ year
Reviewed on 9/12/2019
Review Source: Capterra

Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind

Pros

We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Their support and account management staff are exceptional as well.

Highly recommend.

Cons

Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch. Give 2 weeks for testing post implementation and education.

Steep learning curve.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 98 user ratings
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Skubana Pricing

Skubana Pricing

Starting from
US$999.00/month
Free Trial
Subscription
Value for money

Free Trial: 14 Day Free Trial
Subscription: Custom pricing tailored specifically for you

Free Trial: 14 Day Free Trial
Subscription: Custom pricing tailored specifically for you

Value for Money
4.6/5
Based on 98 user ratings
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Skubana Features

Skubana Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.6/5
Based on 98 user ratings
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Categories

Additional information for Skubana

Additional information for Skubana

Key features of Skubana

  • 3PL Integration
  • Accounting integration
  • Automated PO
  • Barcoding
  • Channel analytics
  • Cost analysis
  • Inventory control
  • Inventory optimization
  • Inventory tracking
  • Multi-channel allocation
  • Multi-channel integration
  • Order fulfillment
  • Order management
  • Order processing
  • Purchase order management
  • Purchase orders
  • QuickBooks integration
  • Real-time analytics
  • SKU Profitability
  • Shipping labels
  • Shipping management

Benefits

  • Have one cloud-based, enterprise-grade operations system to run your entire eCommerce business after the checkout.

  • Print shipping labels directly, designate warehouses and dropshippers, Multi-channel fulfill orders with Amazon, or route orders to your 3PL from a single interface.

  • Cross-channel inventory allocation, forecasting, set product reorder thresholds and prevent overselling and stockouts with Skubana's multi-marketplace inventory management.

  • Improve revenue generation, expense control, and operational efficiency with real-time insights from Skubana's analytics.

  • See SKU level profitability across every channel with 1-click integrations into the accounting software you use today.

  • One-click integrations to all channels & shipping carriers: Shopify, Bigcommerce, Magento, Amazon, Amazon FBA, USPS, Fedex, UPS & more.

  • Skubana FAQs

    Skubana FAQs

    Below are some frequently asked questions for Skubana.

    Q. What type of pricing plans does Skubana offer?

    Skubana offers the following pricing plans:

    Starting from: US$999.00/month

    Pricing model: Subscription

    Free Trial: Available

    Free Trial: 14 Day Free Trial Subscription: Custom pricing tailored specifically for you

    Q. What are the main features of Skubana?

    Skubana offers the following features:

    • 3PL Integration
    • Accounting integration
    • Automated PO
    • Barcoding
    • Channel analytics
    • Cost analysis
    • Inventory control
    • Inventory optimization
    • Inventory tracking
    • Multi-channel allocation
    • Multi-channel integration
    • Order fulfillment
    • Order management
    • Order processing
    • Purchase order management
    • Purchase orders
    • QuickBooks integration
    • Real-time analytics
    • SKU Profitability
    • Shipping labels
    • Shipping management

    Q. Who are the typical users of Skubana?

    Skubana has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Skubana support?

    Skubana supports the following languages:

    English

    Q. What type of pricing plans does Skubana offer?

    Skubana has the following pricing plans:

    Subscription

    Q. Does Skubana support mobile devices?

    We do not have any information about what devices Skubana supports

    Q. What other apps does Skubana integrate with?

    Skubana integrates with the following applications:

    BigCommerce, Inventory Source, Lingo, Magento Commerce, SPS Commerce Fulfillment, Shopify, SnapFulfil WMS, SphereWMS, UPS Ready, Webgility

    Q. What level of support does Skubana offer?

    Skubana offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials