--- description: Learn how Outreach can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Outreach Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/338/sales-force-automation/software) > [Outreach](/software/101901/outreach) # Outreach Canonical: https://www.getapp.co.nz/software/101901/outreach Page: 1 / 14\ Next: [Next page](https://www.getapp.co.nz/software/101901/outreach?page=2) > Outreach is a sales execution platform that helps businesses optimize productivity. It offers insightful engagement with customers and helps teams design, measure, and improve workflows. > > Verdict: Rated **4.4/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Outreach Enables sales teams to manage the entire customer journey from prospecting to retention in one platform. Provides AI capabilities, such as conversation intelligence, predictive forecasting, and automated play recommendations to boost seller productivity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 308 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Outreach - **Location**: Seattle, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact Outreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audio/Video Recording - Auto-Dialer - Automatic Transcription - Budgeting/Forecasting - CRM - Calendar Management - Calendar/Reminder System - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Tracking - Call Transcription - Chatbot ## Integrations (93 total) - 6sense - AdRoll ABM - Aircall - Allegrow - Alyce - B2Brain - Bearworks - BigPicture - BombBomb - Chili Piper - Clari Copilot - CloudEagle - Coefficient - Cognism - Common Room ... and 78 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Sales Force Automation Software](https://www.getapp.co.nz/directory/338/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.getapp.co.nz/directory/338/sales-force-automation/software) - [Lead Management Software](https://www.getapp.co.nz/directory/339/lead-management/software) - [Sales Enablement Software](https://www.getapp.co.nz/directory/605/sales-enablement/software) - [Inside Sales Software](https://www.getapp.co.nz/directory/761/inside-sales/software) - [Sales Coaching Software](https://www.getapp.co.nz/directory/1411/sales-coaching/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews) 4. [Substrata Q](https://www.getapp.co.nz/software/2061029/substrata-q) — 4.9/5 (163 reviews) 5. [Consensus](https://www.getapp.co.nz/software/103597/consensus) — 4.9/5 (321 reviews) ## Reviews ### "Helpful tool for contact’s management and prospecting" — 4.0/5 > **Luciana** | *10 June 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: It helped a lot integrating scrapping tools with Outreach for mass email marketing. > > **Cons**: Sometimes takes a while to sync with the mailbox (or even send). ----- ### "Sales Development" — 5.0/5 > **Cornell** | *17 July 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Sequences is what makes Outreach so powerful. The fact that you can time, automate, and blast various emails to prospects using custom variables for a personalized feel is what makes Outreach so powerful. My role requires me to send mass volumes of emails to specific personas at various B2B companies. Most people don't respond after just 1 email. By loading multiple folks into a sequence and blasting that sequence has saved me significant time. Outreach also acts a CRM that keeps track of all communications. You can use filters to find specific prospects who have been sequenced or if they've been opted out or if they're in a specific stage in a sequence. These custom filters enable for specific targeting and tailoring. > > **Cons**: Outreach does require level of training to some extent that isn't straightforward. For example, knowing how to load sequences, or create triggers, or how to automate certain tasks does require some playing around that is not intuitive unless you have some training. Our organization needed some 3rd party training for us to actually grasp the various aspects and nuances of Outreach. Without that 3rd party training, we would've made numerous mistakes and probably wouldn't have utilized the tool to the maximum efficiency. > > With Outreach, we're solving the tedious work of outbounding by equipping SDRs with the powerful tools to mass scale their outreach efforts. Previously this work was done in spreadsheets with manual emails and just Salesforce as the CRM tracker for contacts. With Outreach, emails are automated, prospect statuses are automatically updated. We've saved significant time with Outreach. There is a steep learning curve because the tool has various nuances that require training. ----- ### "Surprisingly bad implementation of lots of good ideas" — 3.0/5 > **Kyle** | *31 August 2023* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: It is feature rich, and enterprise level in what it offers. > > **Cons**: we ended up cancelling because of data syncing issues. we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous. > > I was very impressed by their sales process, they used their own product, and I saw how well they did. Their product was clean and impressive looking, but as soon as we began implementing, i felt like i had made the wrong choice... I was SO surprised by how poorly the integration is designed, especially field mapping. Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost non-existent. ----- ### "Outreach is my favorite sales tool" — 5.0/5 > **Lauren** | *30 September 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of use. I work with many people new to sales, new to our industry and they fall in love with outreach. It automates our sales strategy. It helps us follow a cadence or campaign on emailing, calling, sending a LinkedIn message, etc. Without it, we would struggle to follow up with our clients. > > **Cons**: There are some small things that I don't like with Outreach. Things get stuck in failed \& pending states and you are not notified... These are usually found too late as well. Wish there was more of an aggressive notification when things happen that we should be aware of. Also - I would love for them to build out their interface better for closing roles and marketing roles. We have it for our SDRs but would struggle to have marketing and account executives use the tool at the same time. > > I am a big fan of Outreach. I think all Sales, Marketing \& Sales Development teams should use it. Automation is the future\! ----- ### "If you get out of your own way it's fantastic" — 5.0/5 > **Aaron** | *3 April 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Outreach is extremely customizable and enables you to focus your time better by automating the tediousness away from prospecting and focus on the message and conversations. > > **Cons**: Honestly it can be somewhat complex to use if you also have other tools that serve some functions that outreach allows. The best way to utilize in my opinion is to spend a ton of time up front to get the functionality the way you want and use as your exclusive tool for prospecting (aside from Sales Nav and that sort of thing) > > Outreach has been fantastic but adoption has been the biggest issue we faced. If adoption is done well it will absolutely lead to better conversions of leads and revenue. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.co.nz/software/101901/outreach?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/101901/outreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data