ZoomShift

Scheduling software for hourly employees.

4.5 /5 (79 reviews) Write a Review!

ZoomShift Overview

What is ZoomShift?

ZoomShift is employee scheduling software that will actually make your life easier. Use ZoomShift to build your employee schedules online. Take into account employee time off requests, availability, overtime, and shift conflicts when creating the schedule. Publish your schedules and send email/text/push notifications to all of your employees. Once shifts are published allow your employees to request shift trades and swaps.

Easily track employee time using ZoomShift's built in time clock or enter timesheets manually. Get insight into when employees are late, early, or have worked when they were not scheduled. Run payroll reports and import them into your current payroll provider for quick and easy payroll processing.

You can do all of this from any web browser or using one of ZoomShift's native apps on iOS or Android.

ZoomShift Overview

Pricing

Starting from
US$15.00/month

Pricing options

Free Trial
Subscription
Value for money

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.


ZoomShift Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

6624
6627
6630
582688
ZoomShift screenshot: Create Work Schedules In Minutes ZoomShift screenshot: Manage Time Off Requests ZoomShift screenshot: Oversee Shift Swaps ZoomShift screenshot: Communicate With Your Staff

ZoomShift Reviews

ZoomShift Reviews

Overall rating
4.5
/
5
Excellent
48

Very good
26

Average
2

Poor
1

Terrible
2

Value for Money
4.5
Features
4.2
Ease of Use
4.4
Customer Support
4.5
94% recommended this app
Thea H.

Great for Small Business Scheduling


Alissa W.

ZoomShift, great free option

Overall, it's great and I would recommend it to others. We will continue to use ZoomShift for our needs.


Lauren S.

Glitches

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.


Timothy F.

Perfect schedule tool for our team to use to stay on track to meet our business goals.

Efficiency in scheduling and having information immediately connected to staff is a blessing compared to our previous manual individual set scheduling policy. It has normalized the regular need to adjust start times, stop times and work assignments (You know....Vacation liability, PTO, call outs, unexpected client demands and on and on). We can now focus on providing the excellent client and patient care that we strive to achieve every day with the comfort that we have the proper skilled labor in position to meet that goal. And when we don't we have a much easier time adapting.


Anne L.

Essential Scheduling Software

Zoomshift has become essential to easily managing our staffing and schedule. With about 90 employees, it's so important to have everyone connected and Zoomshift keeps us all on the same page. The developers are fabulous and absolutely interested in making the program work for us as a client. I can't imagine operating without it!


Thea H.
Industry: Warehousing
Company size: 2-10 Employees

Great for Small Business Scheduling

Used Daily for 2+ years
Reviewed on 26/08/2018
Review Source: Capterra

Pros

I run a small business, 3 employees, so a traditional time clock is insane overkill, but I needed something for employees to clock in and out, view their schedules, and make requests. Zoomshift has work really well for us - we have had them for 3 years and I have never questioned about getting rid of the program. Its nice for scheduling on my end, but also notifies the employees of new shifts and shift reminders. Also, if can be app based that my employees just use their phones to clock in and out which can be helpful. Plus there is a GPS feature so employees cannot clock in with their phones if they are not at work - which has helped with a few teen employees in the past. I think for the price it provides great features and has been extremely helpful.

Cons

I do wish that when you achieve an employee that their shift information from the past stayed on reports. It wouldn't be the end of the world if when you were archiving them you could download their shift history, which you can, but its limited to 3 months (?). With my last employee that left, I had to spend 20 minutes trying to download his shift history just in case I need it down the road for reporting.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Alissa W.
Industry: Education Management
Company size: 13-50 Employees

ZoomShift, great free option

Used Daily for 1+ year
Reviewed on 9/03/2020
Review Source: Capterra

Overall, it's great and I would recommend it to others. We will continue to use ZoomShift for our needs.

Pros

This software has a lot of pros. First, it's very easy to add staff, to make schedules, and do copy schedules to following pages. The fact it has an app is a huge advantage. Also, the summary of the hours each work is really important for us because we have caps of how much we can schedule each employee. Also, the notes are great!

Cons

I wish I could mark events on days without it being in the schedule. Like an alert that says "Event until 10 am" over that specific day. Now I have to leave the notes in each employees shift and then when I copy it, delete every note.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lauren S.

Glitches

Reviewed on 20/08/2015
Review Source: Capterra

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.

Response from ZoomShift

Lauren,

Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well.

Ben
Co-Founder @ ZoomShift

Rating breakdown

Ease of Use
Customer Support

Timothy F.
Industry: Veterinary
Company size: 13-50 Employees

Perfect schedule tool for our team to use to stay on track to meet our business goals.

Used Daily for 2+ years
Reviewed on 19/02/2020
Review Source: Capterra

Efficiency in scheduling and having information immediately connected to staff is a blessing compared to our previous manual individual set scheduling policy. It has normalized the regular need to adjust start times, stop times and work assignments (You know....Vacation liability, PTO, call outs, unexpected client demands and on and on). We can now focus on providing the excellent client and patient care that we strive to achieve every day with the comfort that we have the proper skilled labor in position to meet that goal. And when we don't we have a much easier time adapting.

Pros

For me it's quick and easy to set up a complex schedule of staff (They have varying skill) that collaboratively work with each other throughout our client/patient experience. Just when you have everyone where you want them something comes up. Problem solving is quick. Everyone sees the entire schedule, real time, on their phone. They proactively help ensure that we are ready to go for future days work. Payroll "time cards" are a breeze. The developers ask for ideas and every once and awhile your idea shows up in an update. They obviously are listening. I look forward to updates and have never lost a feature that I like.

Cons

Technology always finds a way to disappoint you. It's the way of the world. Not much to complain about here. User error is the only problem I have run into and that's on us. The help feature lets you get to the bottom of the problem quickly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anne L.
Industry: Recreational Facilities & Services
Company size: 51-200 Employees

Essential Scheduling Software

Used Daily for 2+ years
Reviewed on 13/02/2020
Review Source: Capterra

Zoomshift has become essential to easily managing our staffing and schedule. With about 90 employees, it's so important to have everyone connected and Zoomshift keeps us all on the same page. The developers are fabulous and absolutely interested in making the program work for us as a client. I can't imagine operating without it!

Pros

Zoomshift makes managing the staff schedule simple and streamlined. It's so easy to communicate with the staff, all resources are in the same place and easily accessible, notifications mean no one misses a shift because they didn't know. Past shifts are all saved and it is simple to compile payroll data. Reports are useful and the user interface is excellent. Any questions or requests for features are addressed promptly and personally by Zoomshift support.

Cons

Our company does not use the time clock because we pay by the day and the program records shifts in hours. But this does not interfere with how easy the program is to use; it's just a feature not necessary for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 79 user ratings
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ZoomShift Pricing

ZoomShift Pricing

Starting from
US$15.00/month
Free Trial
Subscription
Value for money

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.

Value for Money
4.5/5
Based on 79 user ratings
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ZoomShift Features

ZoomShift Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.2/5
Based on 79 user ratings
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Categories

Additional information for ZoomShift

Additional information for ZoomShift

Key features of ZoomShift

  • Availability management
  • Calendar sync
  • Email & SMS alerts
  • Employee scheduling
  • Employee self-service
  • Manager approvals
  • Open shifts
  • Payroll export
  • Reporting & analytics
  • Shift reminders
  • Shift swaps
  • Time clock & timesheets
  • Time off requests
  • Timesheet adjustment

Benefits

- Create schedules in a flash
- Build schedule templates
- Manage time off requests
- Oversee shift swaps
- Monitor overtime and shift conflicts
- Track employee time
- Send email/text/push notifications to employees
- Run reports and export schedules

ZoomShift FAQs

ZoomShift FAQs

Below are some frequently asked questions for ZoomShift.

Q. What type of pricing plans does ZoomShift offer?

ZoomShift offers the following pricing plans:

Starting from: US$15.00/month

Pricing model: Subscription

Free Trial: Available

ZoomShift is offered as a subscription on a monthly or yearly basis. Subscriptions are based on the number of employees required and start as low as $1/mo per employee. Discounts are offered for yearly subscriptions.

Q. What are the main features of ZoomShift?

ZoomShift offers the following features:

  • Availability management
  • Calendar sync
  • Email & SMS alerts
  • Employee scheduling
  • Employee self-service
  • Manager approvals
  • Open shifts
  • Payroll export
  • Reporting & analytics
  • Shift reminders
  • Shift swaps
  • Time clock & timesheets
  • Time off requests
  • Timesheet adjustment

Q. Who are the typical users of ZoomShift?

ZoomShift has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does ZoomShift support?

ZoomShift supports the following languages:

English

Q. What type of pricing plans does ZoomShift offer?

ZoomShift has the following pricing plans:

Subscription

Q. Does ZoomShift support mobile devices?

ZoomShift supports the following devices:

iPhone

Q. What other apps does ZoomShift integrate with?

ZoomShift integrates with the following applications:

QuickBooks Online, Square Point of Sale, Vend, Workato, Xero

Q. What level of support does ZoomShift offer?

ZoomShift offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials