CrashPlan
About CrashPlan
CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.
Key benefits of CrashPlan
- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Has so much potential but is being held back
Reviewed on 12/07/2018
Unlimited backup storage of my computer system with revision history
Unlimited backup storage of my computer system with revision history
Pros
The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.
The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.
Notifications are also a great feature to notify you if there was a problem during a backup.
Cons
My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.
In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.
My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.
The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable backup software that is easy to set up and use
Reviewed on 18/02/2021
CrashPlan was a very affordable online backup solution for our small business. We only have one...
CrashPlan was a very affordable online backup solution for our small business. We only have one server, and even though you can set up multiple servers and computers to use CrashPlan, we only needed one. We also set up continuous backup, but set the hours for the evening so it would not interfere with our daily work (such as Quickbooks). Our SQL data is also backed up.
Pros
We needed to find a replacement for an online backup software package that was no longer working reliably for our company. CrashPlan was easy to install and was up and running within an hour. The initial load of our data took many hours, but that is to be expected.
Cons
The reporting options are actually a bit more complex than what I need. Reports can be set up for several users, but we only have one user.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
This is the most obnoxious and diificult to company to deal with
Reviewed on 28/09/2023
Impossible to deal with.
Impossible to deal with.
Pros
Nothing. Used tio grood Now assistance is so sub par i wonder how they stay in business.
Cons
I’m not a computer expert. My computer expert finds it absolutely impossible to deal with CrashPlan. After months and months of following their suggestions, they now have asked that I personally authorize my computer expert to deal directly with CrashPlan.They are charging me double what I used to pay because we can’t fix the problem. It is impossible to deal with the same person. There’s no ticket created for the problem and I would never recommend this company.
- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CrashPlan Review
Reviewed on 29/09/2020
This software offers a simple and effective data backup solution.
This software offers a simple and effective data backup solution.
Pros
This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.
Cons
I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.
Reasons for Switching to CrashPlan
I have used this for years and was familiar with it.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I relied on Crashplan for document backup while completing my PhD abroad.
Reviewed on 15/12/2017
Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took...
Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe.
I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.
Pros
It runs continuously in the background to ensure that the files selected are backed up.
The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks.
The Crashplan client is cross-platform and will run on Linux and Mac
Cons
Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user.
When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual.
Based on other user reports of Crashplan, the upload and download speeds are quite good.
CrashPlan FAQs
Below are some frequently asked questions for CrashPlan.Q. What type of pricing plans does CrashPlan offer?
CrashPlan offers the following pricing plans:
- Starting from: US$88.00/year
- Pricing model: Subscription
- Free Trial: Available
$10 per month, per device
Q. Who are the typical users of CrashPlan?
CrashPlan has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CrashPlan support?
CrashPlan supports the following languages:
English
Q. Does CrashPlan support mobile devices?
CrashPlan supports the following devices:
Q. What other apps does CrashPlan integrate with?
We do not have any information about what integrations CrashPlan has
Q. What level of support does CrashPlan offer?
CrashPlan offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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