CrashPlan

4.5 (245)
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Easy, automatic cloud business backup

About CrashPlan

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.


Key benefits of CrashPlan

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.


Images

CrashPlan Software - Report on the backup health of devices in your deployment to ensure regular backups are taking place.
CrashPlan Software - Centrally manage backup settings for your entire deployment as well as restrict end users from changing certain settings.
CrashPlan Software - End users can quickly see their data is protected.
CrashPlan Software - End users can intuitively find accidentally deleted files or old versions they need and quickly restore through the app.
CrashPlan Software - End users can view their backup settings, and if allowed by an administrator, change retention settings on the fly.
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CrashPlan video
CrashPlan Software - Report on the backup health of devices in your deployment to ensure regular backups are taking place.
CrashPlan Software - Centrally manage backup settings for your entire deployment as well as restrict end users from changing certain settings.
CrashPlan Software - End users can quickly see their data is protected.
CrashPlan Software - End users can intuitively find accidentally deleted files or old versions they need and quickly restore through the app.
CrashPlan Software - End users can view their backup settings, and if allowed by an administrator, change retention settings on the fly.

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year
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Ease of Use

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Reviews

Overall rating

4.5 /5
(245)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 245
Michael
Michael
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and fast backup solution

Reviewed on 8/08/2017

Pros

Trustworthy backup solution. Having used code42's backup solutions for both business and personal backups for over 5 years, I can attest to their reliability and speed of backup.

Business plans allow one to access employee backups online, which saved us a ton of rework.

Personal plans also allow remote restoration, giving real peace of mind regarding the safety of personal files.

Aviram
Aviram
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An Effective way to backup your Data on the Cloud and your local network

Reviewed on 7/01/2020

Overall Crashplan feels very solid and professional way to protect your data

Overall Crashplan feels very solid and professional way to protect your data

Pros

I used Crashplan for almost 2 years, as a client to backup all my clients data on local servers. the menus are simple and yet complex and when the time comes and you need to recover your data the process is very simple and quite fast (depends of course what size of backup data files you have)

Cons

Does a lot of problems with Very old OS (windows XP for example) sadly as a company that have some very old software that don't work well on win7 and above the Crashplan didn't work good on them.

the Price is little bit high compare to other products in the market

Alternatives Considered

Backblaze B2 Cloud Storage

Reasons for Switching to CrashPlan

Recommended by a colleague
Kathryn
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer Beware of Recent Changes to the Services for Small Business !

Reviewed on 23/05/2019

I have spent days on the phone with their technical support management to no avail. They do not...

I have spent days on the phone with their technical support management to no avail. They do not offer a solution, and have no plans to correct or back out this potentially devastating change.

Pros

Until recently, Crashplan for Small Business was very reliable.

Cons

I have used Crashplan for Small Business for many years. They have recently implemented a change, as of May 1,2019, which had devastating effects for my businesses. They have chosen to remove from the backup all files in the /user/xxx/library/containers/ directory as well as all root directory application and system folders.

My company’s financial data was stored by our 3rd party Unix app in that directory and Code42 just randomly excluded it from backup, even though it was in the USER directory, and deleted ALL PREVIOUS BACKUPS without permission. Apparently they sent this information out in a “newsletter” to their business clients in Mid April, and implemented the change on May 1.

We had a file corruption of our database on May 18, and we were unable to recover from our online backup with Crashplan. The company made this change to a live system, had no backout plan and no recovery path for the data they deleted without our knowledge or permission. We lost 10 years of data. Absolutely devastating. The customer trust has been breached, but their attorneys claim that we didn’t have a “contract”. This is unbelievable on so many level, and my guess is that most business clients do not realize that this is happening or that their data is missing until they go to recovery and find it gone.

Sheree
Sheree
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CrashPlan By Code42 Provides Behind The Scenes Backup

Reviewed on 9/10/2018

CrashPlan solves my need to remember to do a full backup regularly. It also means that at any point...

CrashPlan solves my need to remember to do a full backup regularly. It also means that at any point in time if my hard drive fails I don't have to panic because restoring is easy.

Pros

Once CrashPlan is set up it runs continually, in the background, backing up as you work. I have not noticed any affect on my computer processing speed like I did with other backup software

Cons

Sometimes the backup on the second computer fails to connect.

Adam
Adam
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

CrashPlan is King

Reviewed on 17/02/2016

We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint...

We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint backup solution. The true beauty of it lies in its stealth, simplicity and reliability. The easiest way to get end users on board with new technology is with technology that is invisible to them. Some of our users ask periodically if the backup is even running because they don't see anything. This is music to the ears of IT professionals.

For around $1/week per user, you can't beat the quality, reliability and the value of CrashPlan PROe. The latest versions (5.x) are rolling out many new capabilities that we are excited to take advantage The home version works just as well for your personal devices, too.

Pros

It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

Cons

There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

Showing 5 reviews of 245 Read all reviews

CrashPlan FAQs

Below are some frequently asked questions for CrashPlan.

CrashPlan offers the following pricing plans:

  • Starting from: US$88.00/year
  • Pricing model: Subscription
  • Free Trial: Available

$10 per month, per device

CrashPlan has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CrashPlan supports the following languages:

English

CrashPlan supports the following devices:

We do not have any information about what integrations CrashPlan has

CrashPlan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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