GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Our commitment
Independent research methodology
GetApp’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

CrashPlan

4.4 (249)
Write a Review!
Easy, secure, & cost-effective backup and recovery

About CrashPlan

CrashPlan provides cyber resilience and data protection through a unified platform trusted by organizations worldwide. With secure, scalable backup and recovery for servers, endpoints, Microsoft 365, and Google Workspace, CrashPlan safeguards critical data against threats such as accidental deletion, ransomware, and system failure. Built with proactive threat detection and automated governance, CrashPlan ensures continuous access and compliance. Whether you back up to our cloud, your Azure instance, a local destination, or a third-party cloud, CrashPlan restores your data and your peace of mind.

The CrashPlan Data Resilience Platform:
A unified backup and recovery platform—tailored to your business, the CrashPlan Data Resilience Platform provides cost-effective storage solutions, comprehensive security, built-in compliance, and precise recovery for SaaS, endpoints and servers.


Key benefits of CrashPlan

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- A single platform protecting endpoints, servers, Microsoft 365, Google Workspace, and SaaS apps—designed for modern business resilience across all data sources.
- Immutable backups with unlimited versioning.
- Back up data across Exchange Online, SharePoint, OneDrive, Teams, and more—all from one dashboard, with visibility and control.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.


Images

CrashPlan Software - Report on the backup health of devices in your deployment to ensure regular backups are taking place.
CrashPlan Software - Centrally manage backup settings for your entire deployment as well as restrict end users from changing certain settings.
CrashPlan Software - End users can quickly see their data is protected.
CrashPlan Software - End users can intuitively find accidentally deleted files or old versions they need and quickly restore through the app.
CrashPlan Software - End users can view their backup settings, and if allowed by an administrator, change retention settings on the fly.
CrashPlan Software - Track Google Drive backup health with metrics on users, assets, backup completion, and total data protected.
CrashPlan Software - View OneDrive user backup coverage, data volume, and protection status with detailed backup and restore metrics.
CrashPlan Software - Track Microsoft Exchange user backups, active assets, data size, and restore stats with real-time backup activity visibility.
CrashPlan Software - Gmail Dashboard
Monitor Gmail user backup activity, protected assets, restore counts, and backup completion with total data usage stats.
View 10 more

Not sure about CrashPlan? Compare with a popular alternative Show more details

CrashPlan

4.4 (249)
VS.
Highly reviewed

Starting Price

US$88.00
year
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

29
199

Integrations

No integrations found
35

Ease of Use

4.4 (249)
4.7 (277)

Value for Money

4.3 (249)
4.6 (277)

Customer Service

4.4 (249)
4.7 (277)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Show more details

NinjaOne

4.7
#1 Alternative to CrashPlan
NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and...

Iru

4.9
#2 Alternative to CrashPlan
AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.

Action1

4.9
#3 Alternative to CrashPlan
Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes...

JumpCloud Directory Platform

4.6
#4 Alternative to CrashPlan
JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

Overall rating

4.4 /5
(249)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.4/5

90%
recommended this app
Sort by

249 Reviews

Adam
Adam Show more details
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BEST backup software hands down !!! I love it

Reviewed on 10/07/2018

It kept all my data, photos and docs safe for years !!

It kept all my data, photos and docs safe for years !!

Pros

This is the best backup software for a home user ever. The best part is that you can backup an external USB Drive. I run it on my mac and have been using it for 5+ years. The software runs in the background and backs up my files so I don't have to worry. They have plenty of settings to limit when it backups and how many resources to use. Since I have a capped bandwidth I set it so I just upload in the evening. I've recovered a couple of files by logging into the web interface and downloading a zip of them.

Cons

I'm very sad that they will no longer offer consumer accounts at the end of August 2018 if I'm a small business I would use crashplan. I'm super bummed that the software I recommended to so many is going away :(

Tab
Tab Show more details
Overall rating
  • Industry: Publishing
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very flexible backup service that allows you to backup external hard drives w/ strong...

Reviewed on 22/06/2018

Peace of mind knowing our files are safe.

Peace of mind knowing our files are safe.

Pros

Strong encryption helps keep our files safe. Unlike many backup services, Crashplan for Small Business allows you to backup files on any number of external hard drives for no additional fees. Also, you aren't required to move the files/folders you want to backup into a proprietary backup folder...this means you do not have to alter the structure of your file system to have an effective and full backup.

Power Tip: divide your backup into multiple backup sets for increased efficiency and peace of mind.

Cons

I wish you could more easily view the backup log so you could reassure yourself that your most important files are 100% backed up to the latest version. UX is usable but a bit awkward...it can take several somewhat convoluted click-throughs to find the setting you need to alter.

Wayne
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It's alright (as long as you're behind a normal firewall)

Reviewed on 12/03/2018

Easy of use and cost effective.

Easy of use and cost effective.

Pros

This software is easy to use and configure. I have recommended this software to others who are not tech savvy and they loved it. It's easy enough for them to "set and forget" and files recovery is as easy as selecting the folder/file you want to recover then process it.

Cross platform is a definite positive and we needed a solution that worked with MAC and Windows.

Cons

I have used this software for a few years installed on a MAC and a Windows machine. It was good until I upgraded to Sonicwall Gateway. With the latest firmware it seems as that CP on the MAC had a hard time bypassing the firewall security so I had to explicitly open all the required ports then it started running normally again. Months went by without any issues then problem with the MAC machine reappeared where it cannot connect to the CP server (meanwhile no configuration change was made to the firewall).

I have worked with both technical support from CP and Sonicwall, both have different ideas of what may be the problem. It's just odd that the MAC CP is having problems communicating out of the firewall while the Windows machine is fine. Further finetuning of the firewall will be required.

In conclusion, CP is a good reliable and cost effective backup solution providing that you are behind generic firewall. However, you may run into frustrating issues if you are behind advance security gateways like Sonicwall, Fortinet, etc. and it's not as low maintenance as one would expect it to be.

Heather
Heather Show more details
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Program

Reviewed on 28/09/2019

Overall, the potential for the program, and the idea seems great. But unless you have a huge...

Overall, the potential for the program, and the idea seems great. But unless you have a huge bandwidth or pay for extra it's difficult to use for a some business owner like myself.

I flet secure in that my life were kept safe, in an online, web based program, however I could never use it to it's full potential because it took literally days for my to back up just one of my external hard drives full of full resolution .CR2 files.

Pros

This program really does as it says, backups all that you have on your computer incase of lost data, or major computer crash loss. Because it's web based, it's all available and at the tip of your fingers if ever you need retrieve lost data.

Cons

My biggest issue with that program was that it took up so much bandwidth that there was very little left for other things in my home, such as watching youtube, or Hulu, or Netflix.

It ate up a lot of my allotted bandwidth for the month, and I had a lot of difficulty using it because of that.

Jessica
Jessica Show more details
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

YOU SAVE MY SKIN!

Reviewed on 22/03/2019

I had a computer failure, had to wipe it clean but CrashPlan was there with all of my precious...

I had a computer failure, had to wipe it clean but CrashPlan was there with all of my precious files safely tucked away to put on when I got a new computer.

Pros

MY COMPUTER CRASHES ALL IS LOST! Or wait no! I have CRASHPLAN!!! As an author and a graphic designer, there is NOTHING as important as having all of your precious files safely tucked away securely. CrashPlan is like a comfort blanket for me and my files.

Cons

Just make sure you're connected and syncing properly! But seriously there is NO downside to having all of your files backed up safe and secure

CrashPlan FAQs

Below are some frequently asked questions for CrashPlan.

CrashPlan offers the following pricing plans:

  • Starting from: US$88.00/year
  • Pricing model: Subscription
  • Free Trial: Available

$8 per month, per device

CrashPlan has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CrashPlan supports the following languages:

Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Thai, Traditional Chinese

CrashPlan supports the following devices:

We do not have any information about what integrations CrashPlan has

CrashPlan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for CrashPlan.

powered by