About Asset Panda
Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Whether you're tracking computers, contracts, or construction materials, our customizable software adapts to your unique naming conventions, workflows, and use cases – not the other way around.
Asset Panda's secure software allows unlimited users to update records from anywhere, on the web and on our mobile app. With our robust suite of integrations, you can create a single source of truth for your asset estate. Our detailed reporting and interactive Dashboards help you measure the entire lifecycle of your assets and optimize their usage accordingly.
Key benefits of Asset Panda
CUSTOM & SECURE:
Asset Panda is highly customizable to match your naming conventions and workflows, not the other way around. Whether you’re tracking contracts, computers, or construction materials (or all of the above), Asset Panda can help you manage your items.
Plus, Asset Panda’s cloud-based platform is secure, so you never have to fear for your data integrity. Trust that your data is protected with the highest available level of SSL encryption.
EASE OF USE:
Asset Panda’s user-friendly UI makes it easy to configure your program to match your specific assets and workflows. Plus, we offer a range of other features to make asset management easier and more efficient, including interactive dashboards, depreciation tracking, built-in barcode technology, and a mobile app (available for both iOS and Android devices).
Asset Panda also allows unlimited users, so your team can easily work together and get on the same page. Whether you want to assign an audit to an individual user or share a high-level Dashboard with senior leadership, everyone can access the right information based on their set user permissions. Plus, you can build department-specific instances within the platform so everyone can use Asset Panda for their own specific use case.
LIFECYCLE & ANALYTICS:
Asset Panda's reporting tools provide your team with detailed insights into your entire asset estate. You can generate custom reports based on a range of criteria, such as location, status, and usage. When you can view an accurate history of your asset records, you can reduce the potential for business disruption and make more informed business decisions in the future (e.g., anticipating routine maintenance, optimizing asset utilization, etc.).
Asset Panda also makes it easy to provide your entire team with real-time analytics through our interactive Dashboards. When you need to create alignment across your organization or efficiently communicate data to your CEO, Dashboards make it easy for you to do so. Not to mention, your dashboards are completely interactive so you can hover or click on certain data points for more details. This makes it simple for your team to analyze data and draw insights quickly.
IMPLEMENTATION & SUPPORT:
Once you sign on with Asset Panda, your team of designated product experts will help you throughout every step of the implementation process. Create an implementation timeline that fits your schedule and receive comprehensive onboarding for your entire team.
After your team is onboarded, don’t worry - you’re not alone! Visit Asset Panda’s comprehensive Knowledge Center at any time and get in touch with our support team 24/7 via email. We guarantee a response within 24 hours of your inquiry.
NETWORK OF ASSETS:
Asset Panda offers a range of integrations (like Lansweeper, Zendesk, Jamf, and more) so you can create a single source of truth for your asset data. Seamlessly sync data across your tech stack with one click and streamline workflows within the apps you use every day. With everything in one centralized place, your team can create relationships between assets to drive data efficiency and consistency.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Suitable for diverse inventories!
Reviewed on 29/04/2019
I helped a friend of mine choose this product for her company. So, basically, she told me that she...
I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.
However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.
Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.
Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!
Pros
1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.
2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.
3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.
4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.
5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.
Cons
1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!
2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.
Response from Asset Panda
Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Panda - An amazing asset tracking and inventory system
Reviewed on 9/10/2019
Overall my experience has been amazing. One of the big selling points for us was the customer...
Overall my experience has been amazing. One of the big selling points for us was the customer service, everyone we have spoken with has been extremely helpful and welcoming. If I log a job someone will respond in 24 hours and that is amazing, I have not been turned away for anything I have asked, and everyone is genuinely interested in what I have to say or ask.
The software itself is great as well, so easy to use and the best bit is the software is provided so you as the user can set it up to run the way you want it to. Asset Panda does not force using the software in a particular way onto you - we did not find any other supplier who offered this.
Pros
Customisation is amazing and so simple
Replication is extremely simple and covers everything you need
Group scanning and changing of asset information
Actions to update assets automatically - your options are endless!
Reporting is simple and can be set up to check anything you want
The support is extremely quick to respond even with the time difference between Australia and Texas
All staff we have dealt with have been amazing and extremely helpful
Cons
There are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means!
Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating
Reasons for Choosing Asset Panda
We needed something better to manage the assets we use within our organisation and it needed to be used across multiple areas with auditing. MS Access was OK however so much harder to customise compared to Asset PandaReasons for Switching to Asset Panda
The way it looked, the way it felt when using the software, the customisation available, and the amount of functionality Asset Panda has in comparison.Response from Asset Panda
Hi Josh, we appreciate you writing a review on the Asset Panda platform. We love that you are creating the exact workflows and usage parameters that you want. We find that if the platform becomes your configuration your users will use it and your business will become more efficient. If anything comes up we can help you with please reach out to our World Class Support Team.
Thank you for the opportunity to serve you.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
You pay for what you get.
Reviewed on 23/03/2018
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train...
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.
Pros
Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.
Cons
Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.
Response from Asset Panda
It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.
Have a wonderful day!
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Refreshingly easy to implement and use
Reviewed on 9/10/2019
We are very impressed. Asset Panda has made a once painful annual audit of materials much less...
We are very impressed. Asset Panda has made a once painful annual audit of materials much less painful and much easier to resolve. The development team is amazing and will work with you to set up your installation to match your needs. And, customer care after the fact is great! They have regular check ins and are very responsive to any difficulties you may have.
Pros
Ease of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.
Cons
The app is a little wonky to use. It is not quite as intuitive as the web-based software.
Alternatives Considered
AssetCloudReasons for Choosing Asset Panda
Tracking and accountability were a nightmare in our old spreadsheet. The yearly audit became my responsibility and I knew we could not carry on as we had been, especially with greater requirements from our contract sponsors. Asset Panda provided ease of use as well as greater accountability.Switched From
Microsoft ExcelReasons for Switching to Asset Panda
While the other systems work well for other organizations, they weren't customizable or flexible enough to meet our needs. Also, the price point allowed us, as a smaller company, to jump forward in how we account for our assets.Response from Asset Panda
Hi Emily, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to innovate so any comments you have on how we can improve are appreciated. If you need help please check out our knowledge base or contact our World Class Client Success team.
Thank you for the opportunity to serve you.
- Industry: Libraries
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the most User Friendly applications around.
Reviewed on 24/07/2019
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have...
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have found the everyone in the company to be very helpful, knowledgeable and responsive.
Pros
I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.
Cons
The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.
Reasons for Choosing Asset Panda
TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.Reasons for Switching to Asset Panda
We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.Response from Asset Panda
Hi Kerri, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
Asset Panda FAQs
Below are some frequently asked questions for Asset Panda.Q. What type of pricing plans does Asset Panda offer?
Asset Panda offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Asset Panda is a yearly subscription based system priced on the number of assets that will be tracked and managed. Accounts tracking 500 or more assets receive unlimited users, world-class support, unlocked configuration tools, and access to a wide variety of standard integrations.
Q. Who are the typical users of Asset Panda?
Asset Panda has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Asset Panda support?
Asset Panda supports the following languages:
English
Q. Does Asset Panda support mobile devices?
Asset Panda supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Asset Panda integrate with?
Asset Panda integrates with the following applications:
Azure Active Directory, ConnectWise PSA, Freshdesk, Freshservice, Google Workspace, Jamf Pro, Mailchimp, Microsoft Azure, Okta, OneLogin, Zapier, Zendesk Suite
Q. What level of support does Asset Panda offer?
Asset Panda offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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