Dropbox

Dropbox

File syncing, storage & sharing platform

4.5/5 (15824 reviews)

Dropbox Overview

What is Dropbox?

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically. Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere. Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).

Dropbox Overview

Pricing

Starting from
€9.99/month

Pricing options

Free Trial
Free
Subscription
Value for money

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.


Dropbox Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Danish, Dutch, English, French and 10 others, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Screenshots

Dropbox screenshot: Store files & photos of any format
Dropbox screenshot: Store files & photos of any format Dropbox screenshot: Store photographs in Dropbox Dropbox screenshot: In-app search tool to locate files Dropbox screenshot: Move and re-organize files Dropbox screenshot: Dropbox mobile app Dropbox screenshot: Dropbox Windows 8 app Dropbox screenshot: Store files in Dropbox

Dropbox Reviews

Dropbox Reviews

Overall rating
4.5
/
5 15824 reviews
Excellent
9829

Very good
4581

Average
1164

Poor
162

Terrible
88

Value for Money
4.3
Features
4.4
Ease of Use
4.5
Customer Support
4.2
91% recommended this app
Wendy R.

Makes working at different locations easy


Edward S.

Dropbox Business Review.

Our company has solved the great problem of not being able to save amounts of information, files or transactions, because we did not have a safe place to store these important documents, that is why we lost a lot of information, important documents, valuable transactions for us, also that we had that change the computers monthly, because they were saturated and we could not recover them, thanks to this software, all these problems were solved, now these documents are not lost, they are automatically saved in the cloud and With just a few clicks, we have access to all of them , which facilitates our work and allows us to finish jobs in our homes that were incomplete or that need more time to do them, we could send them to the cloud, download them to our home, terminals and recharge, exponentially increasing the productivity of the company.


Jenna H.

Cloud Storage for the Business World

We are so connected. We keep all of our order lists, records, and other paperwork that everyone needs to see in dropbox. No matter where you are in the clinic, office, or at the store you can pull this up and get the information that you need. It has helped with flow in our clinic 110% I can not imagine doing business or running our office with out dropbox.


Amy M.

Dropbox is Great

Overall experience has been great. I've tried other programs in the past such as OneDrive and Google Drive and I haven't liked either as much as I like Dropbox.


Carissa J.

Outdated product - needs some upgrades to remain competitive

Overall, this is a great software option for companies to use if they don't need very robust security features (ie HIPPA/FERPA) options. It is very easy for multiple teams and companies to work together to house documents and see what version of the document they are looking at. The software is easy to sync up to a desktop and always ensure that the web version vs your desktop is the same. It is also easy to see comments and who updated the latest version of the document. The way that the documents are organized could use to some work, but overall, this is a good product that can house a lot of documents in the same place and are accessible via mobile and desktop in a very simple way. No set up is needed and no in depth tech knowledge is needed, which is a great option for any company to be able to allow anyone to administer the account.


Wendy R.
Industry: Higher Education
Company size: 1,001-5,000 Employees

Makes working at different locations easy

Used Daily for 2+ years
Reviewed on 7/02/2019
Review Source: Capterra

Pros

Sometimes I work from home, sometimes I go into the office, sometimes I work off my laptop. Using Dropbox makes it so great not to have to worry about having the most recent version of files available. Years ago I had to e-mail myself the latest copies of spreadsheets when I knew I'd be working in a different location.

The Smart Sync is a wonderful way to save disk space by customizing which files you want stored on your hard drive and which files you want stored only in the cloud. They've recently fixed an issue I was having with Windows search not being able to find the file names of files stored only in the cloud - now searching for file names of files stored in the cloud works with my Windows 10.

I have been saved more than once by being able to go back to previous version of a file and restore it when unintentional changes had been made to a file. Being able to go back and restore deleted files has also been helpful.

I love being able to access my files from any browser on any computer and on my mobile devices.

Sharing files and folders is so easy by just giving the other person a link.

At work, some teams that I am on use a shared folder to store files for the whole group to access.

Cons

When I've had to contact customer service, sometimes I've felt like they didn't really understand my problem and provided solutions that didn't apply to my problem. Other times they've been great. Often I've been able to find information on their help section when I've had questions about a feature or problem, but not always.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Edward S.
Industry: Marketing & Advertising
Company size: 1,001-5,000 Employees

Dropbox Business Review.

Used Daily for 6-12 months
Reviewed on 26/08/2019
Review Source: Capterra

Our company has solved the great problem of not being able to save amounts of information, files or transactions, because we did not have a safe place to store these important documents, that is why we lost a lot of information, important documents, valuable transactions for us, also that we had that change the computers monthly, because they were saturated and we could not recover them, thanks to this software, all these problems were solved, now these documents are not lost, they are automatically saved in the cloud and With just a few clicks, we have access to all of them , which facilitates our work and allows us to finish jobs in our homes that were incomplete or that need more time to do them, we could send them to the cloud, download them to our home, terminals and recharge, exponentially increasing the productivity of the company.

Pros

Dropbox is very easy to use, just take a few minutes to register and once this is done, you can save any amount of information you want in the cloud, important documents, photos, files, transactions, empty your computer or mobile phone to not slow them down. or saturate them with information, and you will not lose any file due to damage or theft of your computer, since synchronizing it with your device or computer will automatically save any file, making it one of the safest methods to save files in the world. It should be noted that you can share any document or information with anyone who uses the program, without having full access, only what you want.

Cons

The drawback is the limited space available for the cloud, since it can save a large number of files, but there comes a time when it reaches this limit and you must pay a special fee to add more memory to the cloud, which I consider very high for the common user or the company that is thinking of acquiring this software, in addition to the folders can not be customized, so you can not specify well to be each, I hope that in future updates you can correct these small details, but In general It is excellent software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jenna H.
Industry: Veterinary
Company size: 2-10 Employees

Cloud Storage for the Business World

Used Daily for 2+ years
Reviewed on 12/01/2020
Review Source: Capterra

We are so connected. We keep all of our order lists, records, and other paperwork that everyone needs to see in dropbox. No matter where you are in the clinic, office, or at the store you can pull this up and get the information that you need. It has helped with flow in our clinic 110% I can not imagine doing business or running our office with out dropbox.

Pros

This has got to be the easiest, seamless, greatest cloud storage I have ever dealt with. It's always right there on your desktop. You can access your files anywhere. I honestly have no idea what we would have done if you did not set up dropbox for out vet office.

Cons

It really is not a con, but it would be nice to have more storage. We are on year 3 and I am having to start clearing out files to keep our storage space. However that in itself is a huge perk. It took our vet clinic 3 years to fill the storage up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy M.
Industry: Real Estate
Company size: 13-50 Employees

Dropbox is Great

Used Daily for 2+ years
Reviewed on 30/09/2019
Review Source: Capterra

Overall experience has been great. I've tried other programs in the past such as OneDrive and Google Drive and I haven't liked either as much as I like Dropbox.

Pros

I love that when I sync it to my desktop it acts as though it's files on my computer. So I don't need to open and close the browser, I can just move files the same way I would if I was saving them on my computer. Love that it syncs with multiple computers as well so there's no wait time with email documents, we just put them into dropbox and everyone immediately has access.

Cons

There's really not much I don't like about Dropbox. I would love to be able to create users and control what they have access to so that I could keep some folders private. Or another great features would be to have some folders password protected, that way I would be able to control who had the password and could access them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Carissa J.
Industry: Higher Education
Company size: 10,001+ Employees

Outdated product - needs some upgrades to remain competitive

Used Weekly for 2+ years
Reviewed on 10/12/2019
Review Source: Capterra

Overall, this is a great software option for companies to use if they don't need very robust security features (ie HIPPA/FERPA) options. It is very easy for multiple teams and companies to work together to house documents and see what version of the document they are looking at. The software is easy to sync up to a desktop and always ensure that the web version vs your desktop is the same. It is also easy to see comments and who updated the latest version of the document. The way that the documents are organized could use to some work, but overall, this is a good product that can house a lot of documents in the same place and are accessible via mobile and desktop in a very simple way. No set up is needed and no in depth tech knowledge is needed, which is a great option for any company to be able to allow anyone to administer the account.

Pros

The nice part about Dropbox is that it is pretty easy to use and has a free option if you are looking to use it for personal use. The software is easy to switch between mobile and desktop and has a pretty basic way to organize documents, pictures, etc in folders. It is also easy to share the docs/folders with a link or make them public, if needed. We utilize this software to share documents across multiple companies for different projects and house the different versions of the documents in a single place.

Cons

Security updates are lacking when compared to alternatives like Box. We need to keep a very specific set of security functionality for our documents in the higher education industry and Dropbox is not meeting the needs of our industry any longer; therefore, we have to be selective on what documents we are using the software for now. I am sure that Dropbox will update their security functions soon, but in the meantime, we have to be selective on what we use it for. Would be nice if you could organize documents in a different way to make it more efficient to find what you are looking for, as well as comments. I do like that you can see which version of a doc you are looking at right way; however, it is still a pretty old school mentality for organization and collaboration vs all of the other software out there now. This is a good repository to house documents (if it meets your security standards) but doesn't meet the ever changing needs of a robust collaboration tool that we needed it for.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

User recommendation
8.6/10
Based on 15,824 user ratings
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Dropbox Pricing

Dropbox Pricing

Starting from
€9.99/month
Free Trial
Free
Subscription
Value for money

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Value for Money
4.3/5
Based on 15,824 user ratings
Compare value for money rating with alternatives
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Dropbox Features

Dropbox Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
SSL Security
Search Functionality
Third Party Integration
Workflow Management
Features
4.4/5
Based on 15,824 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Dropbox

Additional information for Dropbox

Key features of Dropbox

  • 256-bit AES encryption security
  • API
  • Accounting integration
  • Activity audit
  • Activity dashboard
  • Admin dashboard
  • Any device accessibility
  • Anytime, anywhere access
  • Application integration
  • Audit sharing activity
  • Auditing
  • Authentication & security
  • Automatic organization & back-up
  • Automatic updates
  • Branding management
  • CRM integration
  • Centralized billing
  • Chat
  • Commenting
  • Connected accounts management
  • Customized layouts
  • Data migration
  • Data protection
  • Device approvals
  • Document management
  • Document storage
  • Dropbox Showcase
  • Dropbox badge
  • Email integration
  • Enterprise mobility management
  • External sharing
  • File & version recovery
  • File event tracking
  • File requests
  • File sharing
  • File storage
  • File synchronization
  • File transfer
  • Full text search
  • Group management
  • HIPAA compliance
  • Help desk integration
  • History tracking
  • Invite enforcement
  • Link-sharing via email, chat or text message
  • Manually set bandwidths
  • Network control
  • Offline access
  • Online back-up & file recovery
  • Organization-wide collaboration
  • Password management
  • Permission management
  • Plus button
  • Preview & download
  • Progress tracking
  • Remote wipe
  • SSL security
  • Secure data storage
  • Secure login
  • Single sign on
  • Smart sync
  • Team activity tracking
  • Team folder manager
  • Third party integration
  • Two-step verification
  • User lists
  • Version history
  • Visual previews

Benefits

  • Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

  • When editing a shared file, everyone gets the update automatically.

  • Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

  • Share files and photos - even with someone without a Dropbox account.

  • Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).

  • Dropbox FAQs

    Dropbox FAQs

    Below are some frequently asked questions for Dropbox.

    Q. What type of pricing plans does Dropbox offer?

    Dropbox offers the following pricing plans:

    Starting from: €9.99/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Dropbox for individuals: Basic: Free for up to 2GB of space Plus: €9.99/month Professional €19.99/month for Dropbox Business: Standard: €12/user/month Advanced: €18/user/month Enterprise: Contract Dropbox for pricing.

    Q. What are the main features of Dropbox?

    Dropbox offers the following features:

    • 256-bit AES encryption security
    • API
    • Accounting integration
    • Activity audit
    • Activity dashboard
    • Admin dashboard
    • Any device accessibility
    • Anytime, anywhere access
    • Application integration
    • Audit sharing activity
    • Auditing
    • Authentication & security
    • Automatic organization & back-up
    • Automatic updates
    • Branding management
    • CRM integration
    • Centralized billing
    • Chat
    • Commenting
    • Connected accounts management
    • Customized layouts
    • Data migration
    • Data protection
    • Device approvals
    • Document management
    • Document storage
    • Dropbox Showcase
    • Dropbox badge
    • Email integration
    • Enterprise mobility management
    • External sharing
    • File & version recovery
    • File event tracking
    • File requests
    • File sharing
    • File storage
    • File synchronization
    • File transfer
    • Full text search
    • Group management
    • HIPAA compliance
    • Help desk integration
    • History tracking
    • Invite enforcement
    • Link-sharing via email, chat or text message
    • Manually set bandwidths
    • Network control
    • Offline access
    • Online back-up & file recovery
    • Organization-wide collaboration
    • Password management
    • Permission management
    • Plus button
    • Preview & download
    • Progress tracking
    • Remote wipe
    • SSL security
    • Secure data storage
    • Secure login
    • Single sign on
    • Smart sync
    • Team activity tracking
    • Team folder manager
    • Third party integration
    • Two-step verification
    • User lists
    • Version history
    • Visual previews

    Q. Who are the typical users of Dropbox?

    Dropbox has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Dropbox support?

    Dropbox supports the following languages:

    Chinese (Simplified), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

    Q. What type of pricing plans does Dropbox offer?

    Dropbox has the following pricing plans:

    Free, Subscription

    Q. Does Dropbox support mobile devices?

    Dropbox supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Dropbox integrate with?

    Dropbox integrates with the following applications:

    Azendoo, Jimdo, JotForm, Pipedrive, RationalPlan, Receipt Bank, Sellsy, Teamwork Projects, Workfront, amoCRM

    Q. What level of support does Dropbox offer?

    Dropbox offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials