Dropbox

Dropbox

File syncing, storage & sharing platform

4.5/5 (16216 reviews)

Dropbox Overview

What is Dropbox?

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically.
Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere.
Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).

Dropbox Overview

Pricing

Starting from
€9.99/month

Pricing options

Free Trial
Free
Subscription
Value for money

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.


Dropbox Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Danish, Dutch, English, French and 10 others, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Screenshots

Dropbox screenshot: Store files & photos of any format
Dropbox screenshot: Store files & photos of any format Dropbox screenshot: Store photographs in Dropbox Dropbox screenshot: In-app search tool to locate files Dropbox screenshot: Move and re-organize files Dropbox screenshot: Dropbox mobile app Dropbox screenshot: Dropbox Windows 8 app Dropbox screenshot: Store files in Dropbox

Dropbox Reviews

Dropbox Reviews

Overall rating
4.5
/
5
Excellent
10104

Very good
4674

Average
1185

Poor
164

Terrible
89

Value for Money
4.3
Features
4.4
Ease of Use
4.5
Customer Support
4.2
91% recommended this app
Samuel T.

Dropbox is a good cloud storage platform… Dropbox Business makes it Better

For a Graphic Designer, Dropbox has been the most useful tools for me to deliver project to my clients for the past 6 years. It is easy to navigate and sharing of files to a third party is simple and convenient using the Share Link feature. Dropbox has helped a lot in my business and backups; Dropbox Business expands my experience with more storage and other features. The mobile apps makes it even easier to use, I can easily view, edit and share my files anywhere I am, without waiting to use the PC. Throughout the years of using Dropbox, I have no trouble with my files; they are safely stored on the cloud.


Myrna V.

My go-to cloud service

When my firm was looking at products/software to move towards a paperless office, we decided to go with Dropbox because of its pricing, easy-to-use interface, and brand reputation. Given that several of our employees were already familiar with Dropbox for their personal needs, the transition to the "cloud" was quite easy. Just upload your existing files into organized folders, and you're done. At first, it took awhile to upload everything to the cloud due to the sheer volume of files being uploaded. But after the initial document "dump", adding new documents/files has been a breeze.


Greg A.

Dropbox Has Completely Changed the way we Share Work with Clients

The biggest business problem we are solving is the ability to share all of our office files in a single repository. This eliminates email requests and even Slack requests as everyone knows that all files are in the Dropbox and everyone has access. This saves our team quite a bit of time and keeps people locked in on creative projects without getting distracted with too many requests.


Joseph C.

GOOD IDEA BUT NEEDS WORKING ON

Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.


"kennedy" marie H.

Best Document Management Software for Personal Use and Small Businesses

Overall, this is an excellent product. I can't imagine using anything else for my small law firm and for my own personal document management needs.


Samuel T.
Industry: Graphic Design
Company size: Self Employed

Dropbox is a good cloud storage platform… Dropbox Business makes it Better

Used Daily for 2+ years
Reviewed on 17/05/2019
Review Source: Capterra

For a Graphic Designer, Dropbox has been the most useful tools for me to deliver project to my clients for the past 6 years. It is easy to navigate and sharing of files to a third party is simple and convenient using the Share Link feature. Dropbox has helped a lot in my business and backups; Dropbox Business expands my experience with more storage and other features. The mobile apps makes it even easier to use, I can easily view, edit and share my files anywhere I am, without waiting to use the PC. Throughout the years of using Dropbox, I have no trouble with my files; they are safely stored on the cloud.

Pros

Dropbox is recommended it for anyone looking for ease to use online storage. There is clean user interface, easy to learn for new users. Dropbox made it possible to share files to a third party, manage file’s permissions, and allow users to protect their files with password, this helps user’s file locked to unauthorized access.

My favourite will be the Add to my Dropbox feature. With this, I don’t have to download files shared to me; I can just transfer them to my Dropbox account with a single click, no matter the size.

Dropbox have a perfect synchronizing feature called Smart Sync that allows users to use a single account on multiple devices easily. Dropbox created a convenient environment for their users, with mobile app for both Android and iOS users and also a PC app, which are more convenient to use. The PC App create a folder on the PC which all already files on the Dropbox account automatically sync to the PC which makes downloading unnecessary, also the folder is a perfect way to upload to Dropbox with easy Copy and Paste, other benefit of using Dropbox App is the ability to pause uploading of files.

Dropbox offers a free Basic account with 2G available storage for each sign ups, which is a small storage for professional users. Over the years, I had to upgrade my basic account to PLUS account which offer additional storage space of 3TB and some other features. Dropbox offer 30 days Free Trial on Business Account which is good to test the plan.

Cons

Dropbox offers are clean with a stress-free platform that I can hardly think of a disadvantage, but I will say the first major problem I have with Dropbox, which is inability to pause uploading of files on the webpage. Before the apps are available, uploading of files can be frustrating; any interruption to the internet connection to the PC will make the uploading to starting all over, which is why I recommend using the apps.

The Free Basic Account is limited to 2GB which is small amount of space and users need to upgrade the Plus Account. And for some reason, Monthly payment options are more expensive than Yearly payment options, which is ridiculous.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Myrna V.
Industry: Law Practice
Company size: 2-10 Employees

My go-to cloud service

Used Daily for 1+ year
Reviewed on 26/03/2020
Review Source: Capterra

When my firm was looking at products/software to move towards a paperless office, we decided to go with Dropbox because of its pricing, easy-to-use interface, and brand reputation. Given that several of our employees were already familiar with Dropbox for their personal needs, the transition to the "cloud" was quite easy. Just upload your existing files into organized folders, and you're done. At first, it took awhile to upload everything to the cloud due to the sheer volume of files being uploaded. But after the initial document "dump", adding new documents/files has been a breeze.

Pros

I like Dropbox's simple and easy-to-use interface. And from a business standpoint, the price is fairly reasonable. I also love the security that Dropbox provides by acting as a digital backup just in case anything happens.

I like that you can access Dropbox through multiple platforms and devices--you can access it through a website, a computer application, your cell phone or your tablet--which is helpful when you're working from home, from different locations, or while you're on the road. Plus, sending documents via Dropbox gets there quicker, more secure, and eliminates paper waste, which ultimately saves time and money.

Cons

I really have no complaints about Dropbox at this time. The upload speed is quite fast, and I have no issues with accessing Dropbox.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Greg A.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Dropbox Has Completely Changed the way we Share Work with Clients

Used Daily for 6-12 months
Reviewed on 19/01/2020
Review Source: Capterra

The biggest business problem we are solving is the ability to share all of our office files in a single repository. This eliminates email requests and even Slack requests as everyone knows that all files are in the Dropbox and everyone has access. This saves our team quite a bit of time and keeps people locked in on creative projects without getting distracted with too many requests.

Pros

Our number one favorite feature in Dropbox is the ability to share a link to a file with clients and have them make comments right on the file. If we're sharing a video, they can comment at exact spots in the video, and they can markup graphic files. Additionally, Dropbox saves us an incredible amount of time in the office, as we no longer have to request files from various members of our design team. With our shared Dropbox folders, everyone can access everything, and with version control, nothing is ever lost.

Cons

Occassionally we've had issue with the "smart sync" feature downloading files to our machines when we didn't request to have that happen. It's a minor annoyance that we're hoping to see fixed in a future release.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Joseph C.
Industry: Retail
Company size: 2-10 Employees

GOOD IDEA BUT NEEDS WORKING ON

Used Daily for 2+ years
Reviewed on 3/01/2020
Review Source: Capterra

Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros

I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on.
It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons

After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it:
a) takes forever to bring documents up
b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me.

I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying.
This is just one of the challenges I face.
Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

"kennedy" marie H.
Industry: Legal Services
Company size: Self Employed

Best Document Management Software for Personal Use and Small Businesses

Used Daily for 2+ years
Reviewed on 22/02/2020
Review Source: GetApp

Overall, this is an excellent product. I can't imagine using anything else for my small law firm and for my own personal document management needs.

Pros

There aren't many negative things to say about Dropbox. They dominate this corner of the market, and it shows. Businesses nowadays are all about integration and automation. Virtually all other noteworthy software integrates directly with Dropbox, making automation a breeze. Dropbox's integration with MS Office 365 Online now makes it possible to make edits to MS Word and Excel documents right from Dropbox. "Dropbox Transfer" allows you to share or transfer a large number of documents with others, right from Dropbox. And if you subscribe to the "Professional" level, you can "rewind" changes and deletions to folders and documents for 180 days.

Cons

Not really a Con, just wishful thinking on my part: Dropbox integrates with Adobe Sign, which is great. However, right now, there is no integration to Adobe Document Cloud, which would allow a user to do more with PDFs right from Dropbox. But it looks like they are headed in that direction soon.

Also, I'm not crazy about the "per user" pricing structure, but that is how most services charge nowadays.

I do wish that the "rewind" feature was available for the Business and Enterprise levels.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 16,216 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Dropbox Pricing

Dropbox Pricing

Starting from
€9.99/month
Free Trial
Free
Subscription
Value for money

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Value for Money
4.3/5
Based on 16,216 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Dropbox Features

Dropbox Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
SSL Security
Search Functionality
Third Party Integration
Workflow Management
Features
4.4/5
Based on 16,216 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Dropbox

Additional information for Dropbox

Key features of Dropbox

  • 256-bit AES encryption security
  • API
  • Accounting integration
  • Activity audit
  • Activity dashboard
  • Admin dashboard
  • Any device accessibility
  • Anytime, anywhere access
  • Application integration
  • Audit sharing activity
  • Auditing
  • Authentication & security
  • Automatic organization & back-up
  • Automatic updates
  • Branding management
  • CRM integration
  • Centralized billing
  • Chat
  • Commenting
  • Connected accounts management
  • Customized layouts
  • Data migration
  • Data protection
  • Device approvals
  • Document management
  • Document storage
  • Dropbox Showcase
  • Dropbox badge
  • Email integration
  • Enterprise mobility management
  • External sharing
  • File & version recovery
  • File event tracking
  • File requests
  • File sharing
  • File storage
  • File synchronization
  • File transfer
  • Full text search
  • Group management
  • HIPAA compliance
  • Help desk integration
  • History tracking
  • Invite enforcement
  • Link-sharing via email, chat or text message
  • Manually set bandwidths
  • Network control
  • Offline access
  • Online back-up & file recovery
  • Organization-wide collaboration
  • Password management
  • Permission management
  • Plus button
  • Preview & download
  • Progress tracking
  • Remote wipe
  • SSL security
  • Secure data storage
  • Secure login
  • Single sign on
  • Smart sync
  • Team activity tracking
  • Team folder manager
  • Third party integration
  • Two-step verification
  • User lists
  • Version history
  • Visual previews

Benefits

  • Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

  • When editing a shared file, everyone gets the update automatically.

  • Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

  • Share files and photos - even with someone without a Dropbox account.

  • Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).

  • Dropbox FAQs

    Dropbox FAQs

    Below are some frequently asked questions for Dropbox.

    Q. What type of pricing plans does Dropbox offer?

    Dropbox offers the following pricing plans:

    Starting from: €9.99/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Dropbox for individuals: Basic: Free for up to 2GB of space Plus: €9.99/month Professional €19.99/month for Dropbox Business: Standard: €12/user/month Advanced: €18/user/month Enterprise: Contract Dropbox for pricing.

    Q. What are the main features of Dropbox?

    Dropbox offers the following features:

    • 256-bit AES encryption security
    • API
    • Accounting integration
    • Activity audit
    • Activity dashboard
    • Admin dashboard
    • Any device accessibility
    • Anytime, anywhere access
    • Application integration
    • Audit sharing activity
    • Auditing
    • Authentication & security
    • Automatic organization & back-up
    • Automatic updates
    • Branding management
    • CRM integration
    • Centralized billing
    • Chat
    • Commenting
    • Connected accounts management
    • Customized layouts
    • Data migration
    • Data protection
    • Device approvals
    • Document management
    • Document storage
    • Dropbox Showcase
    • Dropbox badge
    • Email integration
    • Enterprise mobility management
    • External sharing
    • File & version recovery
    • File event tracking
    • File requests
    • File sharing
    • File storage
    • File synchronization
    • File transfer
    • Full text search
    • Group management
    • HIPAA compliance
    • Help desk integration
    • History tracking
    • Invite enforcement
    • Link-sharing via email, chat or text message
    • Manually set bandwidths
    • Network control
    • Offline access
    • Online back-up & file recovery
    • Organization-wide collaboration
    • Password management
    • Permission management
    • Plus button
    • Preview & download
    • Progress tracking
    • Remote wipe
    • SSL security
    • Secure data storage
    • Secure login
    • Single sign on
    • Smart sync
    • Team activity tracking
    • Team folder manager
    • Third party integration
    • Two-step verification
    • User lists
    • Version history
    • Visual previews

    Q. Who are the typical users of Dropbox?

    Dropbox has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Dropbox support?

    Dropbox supports the following languages:

    Chinese (Simplified), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

    Q. What type of pricing plans does Dropbox offer?

    Dropbox has the following pricing plans:

    Free, Subscription

    Q. Does Dropbox support mobile devices?

    Dropbox supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Dropbox integrate with?

    Dropbox integrates with the following applications:

    Azendoo, Jimdo, JotForm, Pipedrive, RationalPlan, Receipt Bank, Sellsy, Teamwork Projects, Workfront, amoCRM

    Q. What level of support does Dropbox offer?

    Dropbox offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials