Bullhorn CRM

Bullhorn CRM

Win new business & build stronger client relationships

4.1/5 (952 reviews)

Bullhorn CRM Overview

What is Bullhorn CRM?

Designed for mid-size & large businesses, Bullhorn CRM is a collaborative tool for engaging efficiently with customers and prospects to create lasting relationships. Bullhorn helps businesses to gain visibility on their existing relationships by providing significant data to improve sales processes.

Bullhorn's tool Pulse offers powerful data analytics by automatically tracking email and giving you insights on your relationship with your clients. Your professional emails (whether they are on Gmail or Outlook) are integrated on the platform to give you engagement metrics & to allow you to capture new leads.

Bullhorn also provides reports to help leaders close deals & identify problems in the sale process. It gives an overview of the performance of your sales team and their objectives, from your computer or your smartphone thanks to the downloadable Android & iPhone applications.

Bullhorn CRM Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Value for money

Contact Bullhorn for pricing


Bullhorn CRM Features

Devices
Business size
S M L
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English

Screenshots

Bullhorn CRM screenshot:
Bullhorn CRM screenshot: Bullhorn CRM screenshot: Bullhorn CRM screenshot: Bullhorn CRM screenshot: Bullhorn CRM screenshot:

Bullhorn CRM Reviews

Bullhorn CRM Reviews

Overall rating
4.1
/
5
Excellent
401

Very good
379

Average
106

Poor
37

Terrible
29

Value for Money
3.8
Features
4
Ease of Use
4.1
Customer Support
4
82% recommended this app
Wendy K.

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.


Stacey D.

Great ATS, the best one I have used as a Recruiter

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.


Jonathan B.

Recruiting Made Simple

Overall this is a great tool for any recruiter and will keep them on top of their numbers and give them the functionality they need to get their job done.


Chuck S.

Bullhorn review

I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)


Verified Reviewer

Great Software

I use this software to search for people to recruit for jobs.


Wendy K.
Industry: Information Technology & Services
Company size: 501-1,000 Employees

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Used Daily for 2+ years
Reviewed on 18/08/2016
Review Source: GetApp

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Pros

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Cons

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stacey D.
Industry: Staffing & Recruiting
Company size: 13-50 Employees

Great ATS, the best one I have used as a Recruiter

Used Daily for 1+ year
Reviewed on 6/12/2019
Review Source: Capterra

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

Pros

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

Cons

Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jonathan B.
Industry: Staffing & Recruiting
Company size: 51-200 Employees

Recruiting Made Simple

Used Daily for 2+ years
Reviewed on 10/04/2020
Review Source: Capterra

Overall this is a great tool for any recruiter and will keep them on top of their numbers and give them the functionality they need to get their job done.

Pros

Bullhorn was the easiest software I've used in Recruiting. I like it's ability to track and log activity and it's ease of reporting. I know what my call count is at all times and the number of calls I need to make to hit my number. The reminders are extremely helpful as well.

Cons

I have no complaints about the software. I feel that it could improve it's user interface and make it a little more user friendly.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Chuck S.
Company size: 2-10 Employees

Bullhorn review

Used Weekly for 1+ year
Reviewed on 10/02/2017
Review Source: SoftwareAdvice

I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)

Pros

Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

Cons

uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!

Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.

The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.

Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.

Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.

Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Human Resources
Company size: 501-1,000 Employees

Great Software

Used Daily for 2+ years
Reviewed on 22/02/2020
Review Source: Capterra

I use this software to search for people to recruit for jobs.

Pros

The ease of search functionality and customer support assistance! Its very easy to view YouTube videos to train new employees.

Cons

No negatives at this point. Easy to read results and very user friendly. Searches are ranked most likely to least.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8/10
Based on 952 user ratings
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Bullhorn CRM Pricing

Bullhorn CRM Pricing

Starting from
US$99.00/month
Free Trial
Value for money

Contact Bullhorn for pricing

Contact Bullhorn for pricing

Value for Money
3.8/5
Based on 952 user ratings
Compare value for money rating with alternatives
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Bullhorn CRM Features

Bullhorn CRM Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4/5
Based on 952 user ratings
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Categories

Additional information for Bullhorn CRM

Additional information for Bullhorn CRM

Benefits

  • Bullhorn CRM provides reports to give sales teams a global view of their ongoing projects, to understand which projects are facing some difficulties and which could be closed.

  • The platform helps leaders manage their sales team by setting up reports on the activity of their employees, setting up sales objectives & seeing how many opportunities they have and how many deals they closed.

  • Pulse, Bullhorn's customer intelligence solution, offers meaningful customer data analytics based on email analysis.

  • Bullhorn also provides an email integration feature to increase productivity & to provide engagement metrics based on email activity tracking.

  • Its configurable workflows help businesses streamline their sales processes to improve the results of sales teams.

  • Bullhorn CRM FAQs

    Bullhorn CRM FAQs

    Below are some frequently asked questions for Bullhorn CRM.

    Q. What type of pricing plans does Bullhorn CRM offer?

    Bullhorn CRM offers the following pricing plans:

    Starting from: US$99.00/month

    Free Trial: Available

    Contact Bullhorn for pricing

    Q. What are the main features of Bullhorn CRM?

    We do not have any information about Bullhorn CRM features

    Q. Who are the typical users of Bullhorn CRM?

    Bullhorn CRM has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Bullhorn CRM support?

    Bullhorn CRM supports the following languages:

    English

    Q. What type of pricing plans does Bullhorn CRM offer?

    We do not have any information about what Bullhorn CRM pricing plans

    Q. Does Bullhorn CRM support mobile devices?

    We do not have any information about what devices Bullhorn CRM supports

    Q. What other apps does Bullhorn CRM integrate with?

    Bullhorn CRM integrates with the following applications:

    Boomi, CloudCall, ConnectLeader TeamDialer, Mailchimp, Mailjet, Marketo, Spark Hire, Sugar Market, Tenfold, VisitorTrack

    Q. What level of support does Bullhorn CRM offer?

    Bullhorn CRM offers the following support options:

    Online Support, Phone Support