WooCommerce

eCommerce platform for WordPress

4.5 /5 (235 reviews) Write a Review!

WooCommerce Overview

What is WooCommerce?

Designed for small to large-scale online vendors, WooCommerce is an open-source eCommerce plugin for WordPress. The WooCommerce platform allows any WordPress user to set up a basic online store, completely free (additional plug-ins and customization modules are chargeable).

Users can sell anything from tangible items to music files to time and services. They can develop their own plugins to add new functionality to their online store or buy a pre-made plugin from the WooCommerce store.

Shipping cost and sales tax calculation for anywhere in the world is done automatically with WooCommerce. The WooCommerce store management interface allows users to manage their store on the go. Inventory updates and product management don't require any experience or knowledge of coding.

WooCommerce Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

WooCommerce is free to download and use. Additional themes and plug-ins are charged for.


WooCommerce Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

The WooCommerce backend
WooCommerce automatically calculates sales tax
WooCommerce Storefront
WooCommerce screenshot: The WooCommerce backend WooCommerce screenshot: WooCommerce automatically calculates sales tax WooCommerce screenshot: WooCommerce Storefront

WooCommerce Reviews

WooCommerce Reviews

Overall rating
4.5
/
5
Excellent
145

Very good
75

Average
12

Poor
2

Terrible
1

Value for Money
4.6
Features
4.5
Ease of Use
4.2
Customer Support
3.8
94% recommended this app
Emeka O.

An Easy to Use Ecommerce website builder

I used Woocommerce to build my ecommerce website. It was easy to do unlike starting from scratch to build the website. Also I didn't have to pay website developers to build the website for me. It could have costed me a whole lot of money had I outsourced it to website developers.


David I.

Create an online store and own it

My experience with this software is quite enjoyable, it is a great advantage to have this plug-in to build a professional store that allows you to sell like the big companies, taking in count that you practically own the store and you can do anything you want with it and sell anything you like, forget about being suspended or penalized it is practically yours.


Steven D.

Excellent functionality out of the box (for free) with excellent paid extensions

Very happy to continue to use WooCommerce on a wide variety of scenarios.


Jeanne M.

Too difficult for novices; not enough in-box customizations for the savvy


Mir fida N.

Best and most widely used WordPress E-Commerce Plugin

I am really happy with overall experience of using Woo Commerce for online E Commerce store.
Free version fulfills most of small startup business requirements.Only hosting domain and other charges are needed to setup your own Business or online store website.Configuration is effortless but may be confusing for a total non tech newbie who use shopify only.Nonetheless after some practice it becomes a piece of cake.It is a much secure platform with helpful plugins to for add-on functionality.I would really recommend it for online E-Commerce store specially which are already running on WordPress CMS.


Emeka O.
Industry: Information Technology & Services
Company size: 2-10 Employees

An Easy to Use Ecommerce website builder

Used Other for 1-5 months
Reviewed on 29/12/2019
Review Source: Capterra

I used Woocommerce to build my ecommerce website. It was easy to do unlike starting from scratch to build the website. Also I didn't have to pay website developers to build the website for me. It could have costed me a whole lot of money had I outsourced it to website developers.

Pros

Woocommerce is an ecommerce plugin built for WordPress. To be able to use Woocommerce one must install WordPress first. Just like the parent software (WordPress), Woocommerce is very commendable.

The things I like about Woocommerce include the following:

1. Free to use: Just like WordPress, Woocommerce is free to use, though one may need to purchase some premium plugins to add some features that may not be available in free plugins. Cost was a major factor for me when I was making the choice of a platform to use for my ecommerce website, and Woocommerce was the best fit for me.

2. Support network: Woocommerce have a huge user base. There are online and offline communities where one can easily get solution to problems.

3. Ease Of Us: Woocommerce is very easy to use compared to some other ecommerce website builders I've checked out. One only have to install compatible themes and plugins to get started. It is a drag and drop ecommerce website builder, and need no technical skills to get started.

4. Security: Woocommerce websites are secure. The plugin witnesses regular updates to keep it secured.

5. Dedicated Dashboard: Woocommerce have a dedicated dashboard where one can see the performance of the website, like the number of sales, and the amount of sales. This is beautiful as I get to see how my business is going without much ado.

Cons

One of the issues I had with Woocommerce was the learning curve. Though it's easy to use after one is done learning it, but the learning curve wasn't very easy for me. After the initial stage of learning though, it became very easy to use.

Also with Woocommerce, I had to be updating the server myself unlike with Shopify. Shopify maintains the server. Shopify handles the technicalities.

Another issue was the need to buy an SSL encryption. With Shopify, this wasn't an issue for me, as Shopify takes care of that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David I.
Industry: Telecommunications
Company size: Self Employed

Create an online store and own it

Used Weekly for 6-12 months
Reviewed on 1/06/2020
Review Source: Capterra

My experience with this software is quite enjoyable, it is a great advantage to have this plug-in to build a professional store that allows you to sell like the big companies, taking in count that you practically own the store and you can do anything you want with it and sell anything you like, forget about being suspended or penalized it is practically yours.

Pros

- This plug-in software for WordPress is something else, it is really complete and allows you to create functional store from A-Z.
- It is extremely flexible and you can edit just about anything from shipping to payment processors, give coupons perform cross sales and up sales.
- It has several paid modules but you can purchase them as you go, plus if you are starting the basic out of the box version has enough to make you money so you can start adding more paid functionalities.
- The entry base system is free and works seamlessly with WordPress and it is fully responsive to any device.
- It works great with page builders such as Beaver Builder, Elementor and others, if you do not want to code this is a good choice.
- You have the biggest companies and shipping services having interrogations for Woo-commerce.
- It has a set up wizard that allows you to get started quickly.
- There is a lot of documentation and the woo-commerce community is huge.
- You can easily find a developer that is familiar with this system.

Cons

- The learning curve you will experience can be a bit steep specially if you do not have experience with CMS.
- There is some technical data you have to know in terms of taxes and logistics info but it can be easily sorted out with an internet search or a tutorial online.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Steven D.
Industry: Design
Company size: 11-50 Employees

Excellent functionality out of the box (for free) with excellent paid extensions

Used Monthly for 2+ years
Reviewed on 10/10/2020
Review Source: Capterra

Very happy to continue to use WooCommerce on a wide variety of scenarios.

Pros

I like how flexible WooCommerce is. You can do pretty much anything any e-commerce solution can do, often for free.

Cons

The paid extensions are often not cheap, and are quite expensive.

Also, customising the functionality often requires writing code, which is not the most user-friendly feature (although it is developer-friendly).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jeanne M.
Industry: Performing Arts
Company size: 2-10 Employees

Too difficult for novices; not enough in-box customizations for the savvy

Used Weekly for 2+ years
Reviewed on 11/08/2020
Review Source: Capterra

Pros

I like that it is widely integrated into Wordpress themes. I like that it's connected to Stripe and PayPal. It's automated emails are nice, as well. Plug-ins are nice (but they are expensive and often are required for things you would expect out of the box). It can be customized to some degree, which was helpful for us...in some other ways, it is a bit rigid and not quite what you would want if you are trying to replicate a retail experience.

Cons

I would never recommend this to anyone who wasn't very, very, very tech savvy. It is absolutely not an option for people who don't have a lot of web development experience. It tries to be a system on its own, but we have found you really have to simply take the purchase data out of Woocommerce and put it into your own CRM system. We have decided to stop using it for our purposes of registering students for classes. We may still use it for the sale of items, but probably not.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Mir fida N.
Industry: Information Technology & Services
Company size: Self Employed

Best and most widely used WordPress E-Commerce Plugin

Used Daily for 1+ year
Reviewed on 30/07/2020
Review Source: Capterra

I am really happy with overall experience of using Woo Commerce for online E Commerce store.
Free version fulfills most of small startup business requirements.Only hosting domain and other charges are needed to setup your own Business or online store website.Configuration is effortless but may be confusing for a total non tech newbie who use shopify only.Nonetheless after some practice it becomes a piece of cake.It is a much secure platform with helpful plugins to for add-on functionality.I would really recommend it for online E-Commerce store specially which are already running on WordPress CMS.

Pros

First of all it is plugin in word press environment which makes it m first and only choice as the best for making e-commerce functionality website.It has all the functions to run an online store easily with out much technical knowledge.Various plugin supplement and extend the Woo Commerce functionalities even further beyond.Payment processing and order management is handled efficiently and effectively.Too many functionalities like bulk upload,shipping management, contact info, payment management and etc make life easier to much extent like designing forms, creating custom checkout field , shop page custom price filter and minimum or max product quantities...etc.

Cons

Not much user friendly like shopify and other competitor.Still just little practice needed to learn it.Its related add-on plugins can be expensive.I had not faced any major technical issue using it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.7/10
Based on 235 user ratings
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WooCommerce Pricing

WooCommerce Pricing

Starting from
N/A
Free Trial
Free
Value for money

WooCommerce is free to download and use. Additional themes and plug-ins are charged for.

WooCommerce is free to download and use. Additional themes and plug-ins are charged for.

Value for Money
4.6/5
Based on 235 user ratings
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WooCommerce Features

WooCommerce Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4.5/5
Based on 235 user ratings
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Categories

Additional information for WooCommerce

Additional information for WooCommerce

Key features of WooCommerce

  • Alerts
  • Automatic Tax calculations
  • Geo-location support
  • Integrations
  • Mobile apps
  • Product data panel
  • Sales reports
  • Stock level tracking
  • Store management
  • WordPress themes
  • WordPress-centric user interface

Benefits

  • Because WooCommerce is a self-hosted solution, you keep control of your own data and hold full ownership of all the information needed to run your online store.

  • WooCommerce has over 400 free and paid extensions for you to add to your store and increase its functionality.

  • Build your own databases for marketing campaigns and run 'coupon code' promotions through WooCommerce's integrations with a variety of extensions.

  • WooCommerce is built to integrate seamlessly with WordPress meaning users have access to the ever-growing WordPress ecosystem.

  • View incoming sales, reviews, stock levels and store performance from the backend, with WooCommerce reporting.

  • Integrate your store with MailChimp, Freshbooks, Xero, Amazon Web Services and more.

  • WooCommerce FAQs

    WooCommerce FAQs

    Below are some frequently asked questions for WooCommerce.

    Q. What type of pricing plans does WooCommerce offer?

    WooCommerce offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    WooCommerce is free to download and use. Additional themes and plug-ins are charged for.

    Q. What are the main features of WooCommerce?

    WooCommerce offers the following features:

    • Alerts
    • Automatic Tax calculations
    • Geo-location support
    • Integrations
    • Mobile apps
    • Product data panel
    • Sales reports
    • Stock level tracking
    • Store management
    • WordPress themes
    • WordPress-centric user interface

    Q. Who are the typical users of WooCommerce?

    WooCommerce has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does WooCommerce support?

    WooCommerce supports the following languages:

    English

    Q. What type of pricing plans does WooCommerce offer?

    WooCommerce has the following pricing plans:

    Free

    Q. Does WooCommerce support mobile devices?

    WooCommerce supports the following devices:

    iPhone

    Q. What other apps does WooCommerce integrate with?

    WooCommerce integrates with the following applications:

    AfterShip, BenchmarkONE, DEAR Inventory, Finale Inventory, Fishbowl, Help Scout, Orderhive, Ordoro, Paradiso LMS, Stitch Labs

    Q. What level of support does WooCommerce offer?

    WooCommerce offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Video Tutorials