--- description: Learn how Maitre'D can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Maitre'D Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [Maitre'D](/software/101623/maitre-d) # Maitre'D Canonical: https://www.getapp.co.nz/software/101623/maitre-d Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/101623/maitre-d?page=2) > Restaurant POS and management platform for full-service, QSR, bars, hotels, cafes, and multi-site groups. Manage orders, payments, menus, promotions, kitchen workflows, reporting, inventory, alcohol, and multi-site operations, backed by 40+ years of expertise, trusted by 7,000+ points of sale. > > Verdict: Rated **3.6/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Maitre'D • Built for restaurants: Support operations across full-service, quick-service, bars, cafes, hotels, and multi-site groups, backed by 40+ years of restaurant technology expertise. • Keep service moving: Speed up order entry and payments across dine-in, counter service, takeout, delivery, drive-thru, self-service kiosks, and online ordering • Serve without interruption: Continue processing transactions with offline capabilities during Internet outages. • Manage menus with flexibility: Create and manage menus, modifiers, remarks, specials, promotions, and time-based pricing. • Connect front and back of house: Send orders directly to kitchen stations and use fire, hold, and coursing to coordinate preparation. • Adapt to your restaurant: Customize screens and workflows to fit your operation and make training easier for staff. • Get real-time business visibility: Monitor sales, labor, inventory, and performance with cloud-based reporting you can access and manage anytime, anywhere. • Simplify multi-site management: Centrally manage menus, pricing, promotions, reporting, and operational settings across locations. • Build the setup you need: Choose from certified, restaurant-grade hardware and payment processors with Maitre’D open architecture. • Build guest loyalty: Offer gift cards and loyalty programs through built-in capabilities and integrations. • Access embedded financial tools: Use embedded financial solutions, including cash advance and business debit Mastercard®, to help manage cash flow. • Connect your technology: Integrate with accounting, payroll, reservations, online ordering, delivery, inventory, hotel PMS, gift card, loyalty, and other restaurant technologies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 37 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Payfacto - **Founded**: 1999 ## Commercial Context - **Starting Price**: CA$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Maitre’D offers flexible, tier-based pricing designed to support restaurants of all sizes, from single-location operators to multi-site groups. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, France, Ireland, United Kingdom, United States ## Features - AI Copilot - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Clock In/Out - Commission Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Categories - Customisable Reports ## Integrations (49 total) - Ackroo - Acomba Payroll Solution - Amadeus Hotels - Avantage PRO - Checkmate - DataCandy - Datacap - Deliverect - Deliveroo - Fourth HR and Payroll Services - Fourth Inventory - Givex Loyalty - Honeywell Intelligent Buildings - HotSchedules - Intuit QuickBooks ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software) ## Related Categories - [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software) - [Restaurant Management Software](https://www.getapp.co.nz/directory/196/restaurant-management/software) - [Bar POS Software](https://www.getapp.co.nz/directory/833/bar-pos/software) - [Restaurant POS Software](https://www.getapp.co.nz/directory/197/restaurant-pos/software) ## Alternatives 1. [Toast POS](https://www.getapp.co.nz/software/103313/toast-pos) — 4.1/5 (554 reviews) 2. [Epos Now](https://www.getapp.co.nz/software/106871/epos-now) — 3.8/5 (728 reviews) 3. [Simphony POS](https://www.getapp.co.nz/software/133023/simphony) — 4.2/5 (26 reviews) 4. [Gofrugal](https://www.getapp.co.nz/software/116339/gofrugal-pos-software) — 4.4/5 (199 reviews) 5. [Acumatica Cloud ERP](https://www.getapp.co.nz/software/44/acumatica-cloud-erp) — 4.4/5 (243 reviews) ## Reviews ### "MAIITRED POS" — 5.0/5 > **Manoj** | *23 August 2011* > > **Pros**: Easy to configure. Modular design Cost effective Compatible with most of standard POS hardwares Good reports > > **Cons**: Not a centralized software. Build on older version of database. Screen navigation disign is poor Inventory management screen designs are poor Masters import from excel not available > > Good software compared to other similar softwares available in market for POS. ----- ### "Vice President" — 5.0/5 > **Doug** | *10 November 2011* > > **Pros**: The new SQL version of Maitre'D proves that POSERA is committed to ongoing upgrades and they have committed the company to invest in the system , rather than sit back as others do use 20 year old datastructures. > > **Cons**: All new versions have issues but the issues we had we all resolved. > > Outstanding new version, easy to upgrade and it's what our chain accounts want and need. ----- ### "POS" — 3.0/5 > **Alisha** | *28 November 2016* | Apparel & Fashion | Recommendation rating: 5.0/10 > > Overall this wasn't my favourite POS system, although it did have all the functions I needed I thought there was just better products on the market compared to this one. ----- ### "RDS of Florida" — 4.0/5 > **Jared** | *23 August 2011* > > **Pros**: Strong back office Great second level support to re-sellers > > **Cons**: Hard to compete due to a high price tag for the software though I understand why there is a high price tag Front of the house functionality not as easy or feature rich as some other competitors in the market > > Great product with outstanding support for resellers ----- ### "Maitre'D POS Systems" — 4.0/5 > **James** | *20 July 2011* > > **Pros**: Solid and reliable. Lots of features. Many screen customization options for the user screens. > > **Cons**: Can not email end of day reports automatically. > > Good solid product no matter what the size and type of store. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/101623/maitre-d?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/101623/maitre-d) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data