Payment Depot

The nation's only wholesale credit card processing rates

4.7 /5 (57 reviews) Write a Review!

Payment Depot Overview

What is Payment Depot?

Payment Depot offers the nation's only wholesale credit card processing rates. While other companies charge an added percentage on top of Visa/MC interchange, Payment Depot gives merchants the direct interchange rate with no added percentage.

Payment Depot Overview

Pricing

Starting from
US$49.00/month

Pricing options

Free Trial
Subscription
Value for money

15¢ per transaction for wholesale Visa Mastercard Discover Amex. No added percentages. Just flat interchange plus 15¢.


Payment Depot Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

screen shot payment depot
Payment Depot video Payment Depot screenshot: screen shot payment depot

Payment Depot Reviews

Payment Depot Reviews

Overall rating
4.7
/
5
Excellent
43

Very good
11

Average
2

Poor
0

Terrible
1

Value for Money
4.6
Features
4.5
Ease of Use
4.7
Customer Support
4.6
95% recommended this app
Bryan C.

Great Value and Support


Kyle P.

Its not a bad payment processor

its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.


Kristi S.

Not good for small businesses

When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.


Louis S.

Excellent Cost Savings

Excellent support when needed, very few issues with terminals.


Erin L.

Payment Depot is Great!

My processing fees are lower than most other businesses. The customer service has been amazing!


Bryan C.
Industry: Retail
Company size: 11-50 Employees

Great Value and Support

Used Daily for 1+ year
Reviewed on 21/09/2018
Review Source: Capterra

Pros

I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.

Cons

The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kyle P.
Industry: Retail
Company size: 2-10 Employees

Its not a bad payment processor

Used Daily for 2+ years
Reviewed on 27/08/2019
Review Source: Capterra

its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.

Pros

the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.

Cons

its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Kristi S.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Not good for small businesses

Used Weekly for 2+ years
Reviewed on 16/10/2018
Review Source: Capterra

When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.

Pros

It is easy to use and integrates easily. Authorize.net is easy to use as well.

Cons

Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Louis S.
Industry: Retail
Company size: 11-50 Employees

Excellent Cost Savings

Used Daily for 1+ year
Reviewed on 24/09/2018
Review Source: Capterra

Excellent support when needed, very few issues with terminals.

Pros

Significant cost savings from their clear approach to interchange billing + an annual fee.

Cons

Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Erin L.
Industry: Retail
Company size: 2-10 Employees

Payment Depot is Great!

Used Daily for 2+ years
Reviewed on 21/09/2018
Review Source: Capterra

My processing fees are lower than most other businesses. The customer service has been amazing!

Pros

The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!

Cons

I only wish I could easily directly process online with pd.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.2/10
Based on 57 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Payment Depot Pricing

Payment Depot Pricing

Starting from
US$49.00/month
Free Trial
Subscription
Value for money

15¢ per transaction for wholesale Visa Mastercard Discover Amex. No added percentages. Just flat interchange plus 15¢.

15¢ per transaction for wholesale Visa Mastercard Discover Amex. No added percentages. Just flat interchange plus 15¢.

Value for Money
4.6/5
Based on 57 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Payment Depot Features

Payment Depot Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.5/5
Based on 57 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Payment Depot

Additional information for Payment Depot

Key features of Payment Depot

  • 25¢ Per Transaction
  • Easy API Library
  • Free Virtual Terminal
  • Mobile Processing
  • No Cancellation Fees
  • No Contracts
  • No IRS Fee
  • No PCI Fee
  • Physical Terminals
  • Recurring Billing
  • Tokenization/Data Encryption
  • Unlimited Processing
  • Wholesale Visa/MC Interchange Rates

Benefits

Wholesale Visa, Mastercard, Amex, Discover interchange direct rates with no mark up. Impossible to get a lower card processing rate.

Payment Depot FAQs

Payment Depot FAQs

Below are some frequently asked questions for Payment Depot.

Q. What type of pricing plans does Payment Depot offer?

Payment Depot offers the following pricing plans:

Starting from: US$49.00/month

Pricing model: Subscription

Free Trial: Not Available

15¢ per transaction for wholesale Visa Mastercard Discover Amex. No added percentages. Just flat interchange plus 15¢.

Q. What are the main features of Payment Depot?

Payment Depot offers the following features:

  • 25¢ Per Transaction
  • Easy API Library
  • Free Virtual Terminal
  • Mobile Processing
  • No Cancellation Fees
  • No Contracts
  • No IRS Fee
  • No PCI Fee
  • Physical Terminals
  • Recurring Billing
  • Tokenization/Data Encryption
  • Unlimited Processing
  • Wholesale Visa/MC Interchange Rates

Q. Who are the typical users of Payment Depot?

Payment Depot has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Payment Depot support?

Payment Depot supports the following languages:

English

Q. What type of pricing plans does Payment Depot offer?

Payment Depot has the following pricing plans:

Subscription

Q. Does Payment Depot support mobile devices?

We do not have any information about what devices Payment Depot supports

Q. What other apps does Payment Depot integrate with?

We do not have any information about what integrations Payment Depot has

Q. What level of support does Payment Depot offer?

Payment Depot offers the following support options:

FAQs, Phone Support, Video Tutorials