About NCR Counterpoint

NCR Counterpoint offers a full point of sale & inventory management system. It allows retailers to run their businesses with complete access to data wherever they are.

Its point of sale management system integrates a touchscreen interface, allowing you to handle your teams and your products efficiently. With NCR Counterpoint, you can modify your prices and make sales whenever you want.

Inventories & stock management are made easier thanks to NCR. Its physical inventory system allows you to count your items properly, while you can move your stock within your stores & check your articles in the application.

The application also provides you a mobile interface to keep you updated and to access information from wherever you are. Receive text & email alerts when something unusual happens.

Also increase your sales by making email marketing campaigns, efficiently targeting your customers through your client database.

Key benefits of NCR Counterpoint

  • NCR Counterpoint includes a point of sale management system permitting you to handle sales, returns, orders & layaways with no inaccuracies. Purchase new items, identify sale trends & track your stocks directly into the application. Also benefit from NCR's secured payment solution & gateway.

  • Manage your stocks & articles directly on NCR Counterpoint. Complete records of all of your articles and manage them as you wish. The application offers users the flexibility of either handling pricing themselves or automating it based on pre-set margins. Physical inventories are also made easier with the integrated physical inventory system.

  • Thanks to its integration features, easily manage your eshop along with your retailing software. Gain time by keeping your inventory in one location & reduce data entry errors through automatical order importation.

  • NCR Counterpoint allows you to be updated wherever you are thanks to its mobile features. The application sends you emails & text alerts when you need them. A mobile application is also available for you to check your inventory, your orders & to sell from your location.

  • NCR Counterpoint also provides email marketing features. Thanks to your clients information database stocked in the application, target them easily with recurring email marketing campaigns. You can also check your sales fluctuations after your marketing campaigns.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    NCR Counterpoint's touchscreen interface
    Payment tools on NCR Counterpoint
    View 3 more
    NCR Counterpoint video
    NCR Counterpoint screenshot: NCR Counterpoint's touchscreen interface NCR Counterpoint screenshot: Payment tools on NCR Counterpoint

    Features

    Total features of NCR Counterpoint: 3

    • Email Alerts
    • Sales Orders
    • Sales Tracking

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    Reviews

    Overall rating

    3.7 /5
    (107)
    Value for Money
    3.6/5
    Features
    3.7/5
    Ease of Use
    3.7/5
    Customer Support
    3.6/5

    Already have NCR Counterpoint?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 107
    Tim S.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reviewed on 8/10/2018

    Daniel C.
    Overall rating
    • Industry: Restaurants
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My main Point of Sale system.

    Reviewed on 25/03/2020

    It has really helped to be able to keep track of previous customers and what they have purchased....

    It has really helped to be able to keep track of previous customers and what they have purchased. It helps me auto fill orders or if I am not dealing with my usual contacts I can pull up their account to decrease confusion.

    Pros

    I use this product daily for my Point of Sale system. It allows me to keep track of customer purchases as well as inputting invoices for billables. I enjoy how easy it to pick up and learn and it is very customizable.

    Cons

    As far a basic uses it is very easy but getting into more complicated reports can be a task. They do provide support in the form of manuals and customer support but I would prefer maybe an in house tutorial to help you understand the more complicated tasks.

    Verified Reviewer
    Overall rating
    • Industry: Sporting Goods
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great Software For Point of Sale

    Reviewed on 31/12/2020

    Counterpoint made our inventory and POS terminals simpler and more efficient.

    Counterpoint made our inventory and POS terminals simpler and more efficient.

    Pros

    Counterpoint has been great for our point of sale and inventory system. Simple ways to do most everything and extremely easy to get people up and trained on the system.

    Cons

    Any regulation related tracking is very poorly put together. Routinely updates are pushed that force us to have violations with the ATF and it rarely gets fixed. They promise to build it compliant but have yet to deliver anything that doesn't cause more headache then its worth.

    Gerald A.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Strong on retail weak on purchasing and other areas.

    Reviewed on 13/11/2018

    As a software they have some work to do.

    As a software they have some work to do.

    Pros

    I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

    Cons

    Purchasing for non selling locations and bin location management. Also reporting.

    Maria W.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Great product that handles multiple functions

    Reviewed on 8/03/2018

    Pros

    NCR has multiple functionalities, from POS, scanning, touch screen, cash capabilities, time punches.

    Cons

    When one function is down it causes the dominos effect and affects the other functions as well. Customer service is no help you'll find your self with three phone calls three different reference numbers and the issue still not fixed

    Showing 5 reviews of 107 Read all reviews

    NCR Counterpoint FAQs

    Below are some frequently asked questions for NCR Counterpoint.

    NCR Counterpoint offers the following pricing plans:

    • Free Trial: Available

    Contact NCR Counterpoint for pricing.

    NCR Counterpoint offers the following features:

    • Automated credit card settlements
    • Automated recurring marketing tools
    • Configurable touchscreen interface
    • Custom prices rules
    • Hosted electronic payment gateway
    • Integrated email marketing tool
    • Inventory management
    • Margin driving prices tools
    • Marketing campaign reporting
    • Mobile point of sale
    • NCR hardware optimization
    • Physical inventory system
    • Purchasing automation tools
    • Retail management
    • Sales, returns, orders & layaways handling
    • Secured data storage
    • Shelf analysis
    • Text & email alerts
    • Transfer advice report
    • Vendor costs, items & lead time management

    NCR Counterpoint has the following typical customers:

    Large Enterprises, Mid Size Business

    NCR Counterpoint supports the following languages:

    English

    NCR Counterpoint supports the following devices:

    iPhone, iPad

    NCR Counterpoint integrates with the following applications:

    Clear Spider

    NCR Counterpoint offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials

    Related categories

    See all software categories found for NCR Counterpoint.