--- description: Learn how Zoho SalesIQ can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho SalesIQ Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Zoho SalesIQ](/software/101511/zoho-salesiq) # Zoho SalesIQ Canonical: https://www.getapp.co.nz/software/101511/zoho-salesiq Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/101511/zoho-salesiq?page=2) > Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries. > > Verdict: Rated **4.4/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho SalesIQ A detailed list of your visitors sorted based on the criteria that matter the most to your business. A codeless website chatbot builder that lets you build a fully functional chatbot for your website without writing a single line of code. In-built audio call and screen share features to solve complex queries with ease. Proactive chat triggers to reach out to your customers at the right touchpoint. Instant messaging channels like WhatsApp, Instagram, and Facebook to bring all your customer communication into a single dashboard. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 98 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free: 3 users Connect with 10k visitors / month Basic: $10/ month / user Connect with 50K visitors / month Professional: $17/ month/ user Connect with 100K visitors / month Enterprise: $25/ month / user Connect with 200k visitors / month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 169 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Automated Routing - Autoresponders - Behaviour Tracking - CRM - Campaign Management - Canned Responses - Chat/Messaging - Chatbot - Code-free Development - Collaboration Tools - Communication Management - Contact Database - Contact Management - Content Creation ## Integrations (49 total) - AWeber - ActiveCampaign - Aurea Campaign Manager - BigCommerce - Breeze - CS-Cart Store Builder - Campaign Monitor by Marigold - Clicky - CoreCommerce - Drupal - GAO Telephony - GetResponse - Google Analytics 360 - HappyFox Help Desk - HubSpot Marketing Hub ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) - [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software) - [Sales Engagement Platforms](https://www.getapp.co.nz/directory/2791/sales-engagement-platform/software) - [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software) - [Web Analytics Tools](https://www.getapp.co.nz/directory/109/web-analytics/software) ## Alternatives 1. [Lucky Orange](https://www.getapp.co.nz/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [New Relic](https://www.getapp.co.nz/software/20443/new-relic) — 4.5/5 (195 reviews) 3. [Screpy](https://www.getapp.co.nz/software/2072498/screpy) — 4.8/5 (236 reviews) 4. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (984 reviews) 5. [Hotjar](https://www.getapp.co.nz/software/101789/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "It's a great way to interact with our customers as CSM" — 5.0/5 > **Natalia** | *21 November 2023* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: We have customers across the globe. Sometimes, I am not available during their working hours, as their customer success specialist. The chat allows them to reach out to our team, many people take turns replying on the chat. The chats integrate with Zoho CRM and I can see the questions they asked on the chat it's easy to use, I can have it on my phone too. > > **Cons**: I find a bit hard to find a chat I just closed, but it's a minimal thing. ----- ### "The best way for interacting with website visitors" — 5.0/5 > **Lyes** | *30 January 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: - The ease of use - The accuracy of tracking - The mobile and desktop App - Wide possibilities of customization - Easy screen sharing from within the chat window - Audio call feature - Very responsive technical support > > **Cons**: - The desktop application is a slight resource intensive - We can not well proportionate our Logo (too small) > > Very happy with the solution. It allows me to be closer to my clients and more available to them. It also allows me to impress my prospects and be more receptive to their needs. ----- ### "Live Chat" — 3.0/5 > **Verified Reviewer** | *18 October 2017* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: I like that this is a cheap solution for live chat. It is easy to setup in wordpress and get it going. > > **Cons**: I never use half of the features. Most times I do not see an alert pop up when someone is trying to communicate with us...I get an email to my junk mail a half hour later saying that I missed a chat. ----- ### "Zoho Sales IQ Software" — 5.0/5 > **Stefanie** | *23 January 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It is a helpful tool that generates leads for us with the chat automation feature. > > **Cons**: Its price, it costs quite the penny, but it's worth the investment. ----- ### "Great live chat tool" — 5.0/5 > **Swadesh** | *31 March 2022* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM. > > **Cons**: Nothing much to dislike, one thing maybe is that the status stays as Live even if you've closed the app and I have to always change my status to offline. So would be great if it automatically does that. > > Overall, the experience has been good. It's the best solution we've found for live website chat and we're excited to explore the other features in the coming months. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/101511/zoho-salesiq?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/101511/zoho-salesiq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data