--- description: Learn how HotSchedules can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HotSchedules Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [HotSchedules](/software/101499/hotschedules) # HotSchedules Canonical: https://www.getapp.co.nz/software/101499/hotschedules Page: 1 / 20\ Next: [Next page](https://www.getapp.co.nz/software/101499/hotschedules?page=2) > \#1 Restaurant Scheduling App. HotSchedules is an hourly employee scheduling tool for managing \& communicating with workforces, as well as forecasting sales, generating reports \& sourcing new staff for restauranteurs, hoteliers, and retail operators. > > Verdict: Rated **4.4/5** by 462 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HotSchedules Create 100% compliant schedules with optimal labor mixes based on demand forecasting Give your team flexibility with easy trade and shift swapping from HotSchedules app, rated the \#1 business app for + years Out-of-the-box dashboards slice and dice aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift. Prevent time theft, overtime, and missed breaks with HotSchedules' Time \& Attendance capabilities Completely avoid sub-minimum wage payouts and other payroll missteps Ensure operational and brand standards across all your locations with HotSchedules' digital Logbook, complete with task management lists, store logs, staff journals, and food safety compliance monitoring. Provide your employees access to on-demand pay (free for businesses and their employees) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 462 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Fourth - **Location**: London, UK - **Founded**: 1999 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Cost Management - Customer History - Customisable Reports ## Integrations (19 total) - Aireus - Aloha EPOS - Focus POS - Genius - JTECH Table Management - Lucas Warehouse Optimization Suite - Ordyx - Ottimate - PAR POS - PDQ POS - RPOWER - Restaurant Manager by Action Systems - Revel Systems - Silverware Avrio - SpotOn ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workforce Management Software](https://www.getapp.co.nz/directory/267/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.getapp.co.nz/directory/267/workforce-management/software) - [Employee Scheduling Software](https://www.getapp.co.nz/directory/583/employee-scheduling/software) - [PEO Software](https://www.getapp.co.nz/directory/3015/peo/software) - [Food Service Management Software](https://www.getapp.co.nz/directory/192/food-service-management/software) - [Restaurant Management Software](https://www.getapp.co.nz/directory/196/restaurant-management/software) ## Alternatives 1. [Google Calendar](https://www.getapp.co.nz/software/91461/google-calendar) — 4.8/5 (4286 reviews) 2. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5309 reviews) 3. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17688 reviews) 4. [When I Work](https://www.getapp.co.nz/software/90360/when-i-work) — 4.5/5 (1300 reviews) 5. [Calendly](https://www.getapp.co.nz/software/102609/calendly) — 4.7/5 (4144 reviews) ## Reviews ### "Very reliable" — 5.0/5 > **Russ** | *27 February 2018* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I love the features that hotschedules offers to maintain and publish accurate schedules. As a business operator, it is imperative that they are done accurately and while within our forecasted budgets. Hotschedules is easy for associates to access and navigate. > > **Cons**: I often wish that alerts involving team members accruing overtime was more prominent, but overall like the ability to run overtime reports when necessary. > > Ease of use. Available any time and anywhere with smartphone. ----- ### "Love HotSchedules" — 5.0/5 > **Niklaus** | *1 December 2018* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Scheduling, messaging, and forecasting have never been easier\! If you own a restaurant, you need this. > > **Cons**: Customer service used to be excellent, but lately, it hasn't been good at all. I went from a 2 minute wait to talk to 6+ hours to get a callback—usually by the time I'm home. I'm confident they're just going through some changes and it will be back to the high standard. > > I've been using HotSchedules for several years and I couldn't imagine running a restaurant without it. ----- ### "hotschedules review" — 3.0/5 > **Darla** | *31 January 2017* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Requests off, availability, blackout dates, staff communication sections. The app works great for everyone. > > **Cons**: No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read. > > It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes\! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made. ----- ### "Good software, they are continually developing and improving. Definitely great for scheduling" — 4.0/5 > **Michael** | *25 January 2018* | Recommendation rating: 8.0/10 > > **Pros**: Great for scheduling and staff communication. Makes handling a large staff easy. Logbook is great for communication on all issues with mangers and staff, even starting to use it to track our hr. > > **Cons**: Want to see the inventory system improve as well as better ease of use across multiple venues other than that continue to grow and develop > > Allowed me to spend less time scheduling and communicating with staff. More organization on notes and employee files ----- ### "Hot schedules review" — 4.0/5 > **Erik** | *24 September 2019* | Graphic Design | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about hot schedules is always being organized and being able to see my schedule ahead of time, eliminating the need to write it down or call/go in person to see when I was working next. > > **Cons**: What I liked least is that not enough companies are using it\! It’s a great platform, so I have nothing negative to say. > > My overall experience has been very good. I always knew when I was working next and never missed work or was late to a shift because of it\! ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.co.nz/software/101499/hotschedules?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/101499/hotschedules) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data