Aventri Overview

What is Aventri?

Aventri is a global end-to-end event management software solution. The success oriented and cloud-based platform delivers innovative technology solutions to streamline the event process and increase ROI. Founded in 2008, and reintroduced 10 years later as Aventri, we have assisted over 20,000 event professionals in planning, executing and measuring their events.

With a focus on venue sourcing, registration, marketing, logistics, engagement, mobile and event performance, the multilingual software solution has served more than 1,400 customers in over 35 countries. The event platform offers solutions for event professionals to optimize their events in real-time through onsite engagement solutions and react post event through a detailed analytics engine that is integrated at every step of the event process.

Robust, user-friendly and easily customizable, Aventri offers a complete solution for pre, during and post events. Over 20 million registrations, 115 million event emails, and 100,000 events have been created with the event management platform. Offering 20+ payment gateways and over a dozen best-in-class software integrations, Aventri offers clients a seamless process to deal with the flow of information.

The state of the art event platform is a top choice among event professionals, serving a global customer base that includes corporations, associations, agencies and educational institutions. Headquartered in the United States in Norwalk, CT, the company has additional offices in Florida, the United Kingdom, Belgium, Australia, UAE, India and Singapore. For more information visit etouches.com and follow Aventri on Twitter, Facebook and LinkedIn.

Aventri Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing is per registration, the price drops as registration volume increases.
Minimum commitment of 1000 registrations per year.

Fixed-fee Enterprise pricing is available for volumes of more than 25000 registrations/year.


Aventri Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, Europe, Germany and 3 others, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Screenshots

Aventri screenshot: Build out your attendee registration process, with ease
Aventri screenshot: Build out your attendee registration process, with ease Aventri screenshot: Stay on top of every aspect of your event with customizable dashboards Aventri screenshot: Create and submit your app to the Apple App Store or Google Play with 1 click Aventri screenshot: Track attendee engagement in real-time

Aventri Reviews

Aventri Reviews

Overall rating
4.3
/
5
Excellent
42

Very good
18

Average
5

Poor
1

Terrible
4

Value for Money
3.9
Features
4
Ease of Use
4.2
Customer Support
4.5
86% recommended this app
Corrina S.

We use Aventri for multiple clients


Clayton B.

Very good customer support


Rachael B.

Consider Your Options! CVENT & Salesforce Are Much More Reliable & Trustworthy!

Aventri software itself is easy to use for the most part, with the exception mentioned above regarding the text content. Our overall experience has not been the greatest - the amounts of threats that they make for billing less than 60 days from receiving the bill is unprofessional and for sure created a bad taste. I highly recommend looking into a different and more reliable resource if you are sourcing registration portals, top 2 would be CVENT and Salesforce which are also more user friendly and customizable. Etouches generally has many changes over the course of the years as well so if you do choose this solution be sure that you can easily adapt to new layouts often.


Susan M.

Our complicated ticketing was made much simpler!!

TEDxSydney is a one day event, with a complicated ticketing/purchasing process and many categories of attendees. In the past, we have managed this complexity via a combination of spreadsheets and home-grown databases, which has often resulted in loss of information or registrants on the day, as well as created challenges with reconciling multiple lists of registrants. We used etouches for our event this year, and it made such a difference to have one source of truth for all our registrations, payments and refunds, and to allow us to have an easy and quick snapshot of all our attendees at our fingertips.


Ian J.

Great product


Corrina S.
Industry: Events Services
Company size: 2-10 Employees

We use Aventri for multiple clients

Used Daily for 6-12 months
Reviewed on 18/03/2019
Review Source: Capterra

Pros

We use Aventri for annual conference registration for a number of our clients and it is so intuitive and easy to use. Plus, anytime I have a question, customer service has been so easy to work with. The reporting is great and I think this is an awesome product for conference registration.

Cons

There really isn't anything that I completely dislike. If you allow registrations from the same email address, there isn't a way to alert someone that they are already registered. Which is the only thing that I didn't like about it.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Clayton B.
Industry: Medical Devices
Company size: 51-200 Employees

Very good customer support

Used Daily for 6-12 months
Reviewed on 3/12/2019
Review Source: Capterra

Pros

Good customer support very rarely get sent to hold when I call in. Staff is friendly and if they cannot solve the issue for me immediately, they follow up regularly to inform me where my ticket is in the process. Aventri has so many features that we have yet to utilize. The previous software ran out of features that we needed where as Aventri seems to keep adding more to the portfolio before we even realize its something we need. They are constantly upgrading and improving. Our customer success team is very friendly and engaging and often follows up on our support tickets.

Cons

The reporting system is complex. It would be pretty much impossible to maneuver successfully without dedicated support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Rachael B.
Industry: Publishing
Company size: 51-200 Employees

Consider Your Options! CVENT & Salesforce Are Much More Reliable & Trustworthy!

Used Daily for 2+ years
Reviewed on 28/01/2020
Review Source: Capterra

Aventri software itself is easy to use for the most part, with the exception mentioned above regarding the text content. Our overall experience has not been the greatest - the amounts of threats that they make for billing less than 60 days from receiving the bill is unprofessional and for sure created a bad taste. I highly recommend looking into a different and more reliable resource if you are sourcing registration portals, top 2 would be CVENT and Salesforce which are also more user friendly and customizable. Etouches generally has many changes over the course of the years as well so if you do choose this solution be sure that you can easily adapt to new layouts often.

Pros

The software itself is easy to use and is pretty much user friendly

Cons

When trying to edit pages the text formatting is always all different and you have to redo the formatting constantly. You can literally hit the return key and the next line of text is a different size, different font, spacing is off, it is not simple and easy. Even when you try to reformat by clearing all formatting and starting over it still is not consistent.

Customer service in terms of billing is just unacceptable, we have been a loyal customer since 2015, we received a notification that our account was in risk of being suspended, so I was able to escalate internally to get the payment issue settled. Within less than 24 hours of being told we were in "risk" after spending 3 hours creating a full registration page without warning our account was suspended and all of the work was lost. This is truly the most unprofessional experience I have ever had and we will be looking into a different technology moving forward including CVENT, Eventbrite, or Salesforce which all have much better reviews.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Susan M.
Industry: Nonprofit Organisation Management
Company size: 51-200 Employees

Our complicated ticketing was made much simpler!!

Used Daily for 1-5 months
Reviewed on 20/06/2016
Review Source: Capterra

TEDxSydney is a one day event, with a complicated ticketing/purchasing process and many categories of attendees. In the past, we have managed this complexity via a combination of spreadsheets and home-grown databases, which has often resulted in loss of information or registrants on the day, as well as created challenges with reconciling multiple lists of registrants. We used etouches for our event this year, and it made such a difference to have one source of truth for all our registrations, payments and refunds, and to allow us to have an easy and quick snapshot of all our attendees at our fingertips.

Pros

I enjoyed having a one-stop shop for all our registrations and the super-flexible configuration capability that handled most of our complex needs. We were able to accommodate all of the attendee categories with the variety of set-up options within eReg. I also liked the ability to link events to mailing lists in eMarketing, which we only really scratched the surface with this year. Next year, we plan to integrate them together even more. We also really benefitted from the ability to print badges for the event on the day directly from etouches. Again, we did not use this to its full potential this year, so looking forward to utilising the software even more in this area next year.

Cons

One big challenge we had was the requirement to have at least one public category of attendee that, apparently, cannot be sold out. There had to be an option for people to select when they went to register. Our event is not a public event and purchases/registrations are by invite only, but invitations sometimes went out to more people than we had tickets available for or, alternatively, had an expiry date set for them. If these categories hit capacity or expired, there was no clean way to display a simple unavailable or sold out message without offering another public option.

While the software is very customisable, this flexibility does come with some downsides. There are a number of different areas/screens we had to remember to change and update if we added new categories. This was probably made more difficult by the fact that we had a lot of categories, but it did mean that a few categories did not get set-up correctly because we missed one of these many steps.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ian J.
Industry: Events Services
Company size: 13-50 Employees

Great product

Used Daily for 2+ years
Reviewed on 6/11/2019
Review Source: Capterra

Pros

Aventri has an ever expanding portfolio of services that have been extremely helpful with out event management. Their customer service is fabulous and they consistently go above and beyond in their service.

Cons

Their rapid growth strategy has led to inconsistencies in their software. We've experienced recent outages of service which are quickly fixed, but inconvenient to us and our clients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.5/10
Based on 70 user ratings
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Aventri Pricing

Aventri Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing is per registration, the price drops as registration volume increases.
Minimum commitment of 1000 registrations per year.

Fixed-fee Enterprise pricing is available for volumes of more than 25000 registrations/year.

Pricing is per registration, the price drops as registration volume increases.
Minimum commitment of 1000 registrations per year.

Fixed-fee Enterprise pricing is available for volumes of more than 25000 registrations/year.

Value for Money
3.9/5
Based on 70 user ratings
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Aventri Features

Aventri Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Database
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4/5
Based on 70 user ratings
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Categories

Additional information for Aventri

Additional information for Aventri

Key features of Aventri

  • Attendee, speaker & exhibitor registration
  • Automated attendee/ delegate meetings
  • Badge scanner
  • Badges, certificates & invitations
  • Booth & floor planning
  • Budget management
  • Email marketing management
  • Event mobile app builder
  • Event venue management
  • Event website builder
  • Housing & travel management
  • Project planning & task management
  • Resource scheduling
  • Seating management
  • Speaker/ topic submission & review
  • Surveys
  • Team wiki pages

Benefits

  • ease of use: You don't have to be a technical wizard to use our software. Simple, Intuitive, Powerful.

  • Free 24/7 in-house support by etouches very event and software experts. Regardless where you are in the world or what time it is day or night, we have you covered!

  • Registration: Design registration workflows, generate ad hoc reports, manage speaker submissions and registrations, badges, certificates, invitations, travel arrangements & more.

  • Website Builder: Create a customized event website with a point-and-click configurator to display schedules/agendas, floor plans, speakers and attendees. Embed YouTube videos, RSS, Twitter feeds & more.

  • Email Marketing: Execute email marketing campaigns to promote your event to target audiences. Track click-throughs, insert banner ads, and create HTML/ text emails.

  • Surveys: Create attendee surveys with unlimited questions. Upload survey feedback and generate pie, bar & line graph charts for reporting.

  • Venue Sourcing: An add-on product to quad or pro packages that lets you automate the venue management process by soliciting, qualifying, selecting, & communicating with travel and hospitality vendors.

  • Aventri FAQs

    Aventri FAQs

    Below are some frequently asked questions for Aventri.

    Q. What type of pricing plans does Aventri offer?

    Aventri offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is per registration, the price drops as registration volume increases. Minimum commitment of 1000 registrations per year. Fixed-fee Enterprise pricing is available for volumes of more than 25000 registrations/year.

    Q. What are the main features of Aventri?

    Aventri offers the following features:

    • Attendee, speaker & exhibitor registration
    • Automated attendee/ delegate meetings
    • Badge scanner
    • Badges, certificates & invitations
    • Booth & floor planning
    • Budget management
    • Email marketing management
    • Event mobile app builder
    • Event venue management
    • Event website builder
    • Housing & travel management
    • Project planning & task management
    • Resource scheduling
    • Seating management
    • Speaker/ topic submission & review
    • Surveys
    • Team wiki pages

    Q. Who are the typical users of Aventri?

    Aventri has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Aventri support?

    Aventri supports the following languages:

    English

    Q. What type of pricing plans does Aventri offer?

    Aventri has the following pricing plans:

    Subscription

    Q. Does Aventri support mobile devices?

    Aventri supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Aventri integrate with?

    Aventri integrates with the following applications:

    APIANT, Boomset, DocuSign, EventMobi, GTR, Guidebook, Marketo, Marketo, Meetingmax, SAP Concur

    Q. What level of support does Aventri offer?

    Aventri offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials