
About Housecall Pro
Call now to start your free 14 day trial: 833-903-2949.
Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.
This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Housecall Pro
Key benefits of Housecall Pro
Business size
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Housecall Pro
Images






Features
Total features of Housecall Pro: 134
Alternatives
Jobber

ServiceTitan

Service Fusion

FieldEdge

Reviews
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- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software that has really helped us take our remediation business to the next level.
Reviewed on 16/06/2022
HousecallPro has helped us take our business to the next level and makes dispatching, estimating,...
HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.
Pros
Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.
Cons
The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs.
I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.
Response from Housecall Pro
Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saves time and Money
Reviewed on 31/07/2022
Great customer service and functionality
Great customer service and functionality
Pros
Housecall Pro has been a great addition to our company. We've used several different options in the past and never been satisfied until now. This software has saved us countless hours and made us a more profitable company. Great support
Cons
There are a few minor hiccups, but they can be easily worked around until the software team makes adjustments to eliminate them.
Reasons for Choosing Housecall Pro
Inefficiency and loss of customers due to scheduling issues.Reasons for Switching to Housecall Pro
Functionality, presentation and priceResponse from Housecall Pro
Hi Andy M, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
What were they thinking?!?
Reviewed on 17/06/2022
Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other...
Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.
Pros
Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.
Cons
If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it!
Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it.
Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate
Response from Housecall Pro
Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best For Less
Reviewed on 11/05/2022
Outstanding product that has allowed our business to flourish as a top certified partner, providing...
Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.
Pros
Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business.
Cons
Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users
Response from Housecall Pro
Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Industry: Construction
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Management Efficiency
Reviewed on 21/07/2022
It seems to be a great platform. I am actively learning and integrating other activities.
It seems to be a great platform. I am actively learning and integrating other activities.
Pros
I love HouseCall Pro because it seems to be a one-stop-shop for management. It has the capability to add your Quickbooks which takes care of your taxes; Gusto for Payroll and many other for other required business activities. I am still learning all the additionally features.
Cons
I dislike the fact that once you create an Estimate and send to client it does not allow for the client to pay a deposit; despite the Estimate having the request for a deposit. Once Estimate is approved, the administrator has to manually convert the Estimate to Job (Copy to Job) then; the administrator must include a "new" deposit request on the Invoice since the request from the Estimate is not even automatically converted. This seems to be backward and retarded of the developers given the additionally impressive features of the software.
Response from Housecall Pro
Hi Karole P., thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.
Housecall Pro FAQs
Below are some frequently asked questions for Housecall Pro.Q. What type of pricing plans does Housecall Pro offer?
Housecall Pro offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager
Q. Who are the typical users of Housecall Pro?
Housecall Pro has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Housecall Pro support?
Housecall Pro supports the following languages:
English
Q. Does Housecall Pro support mobile devices?
Housecall Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Housecall Pro integrate with?
Housecall Pro integrates with the following applications:
CallRail, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier
Q. What level of support does Housecall Pro offer?
Housecall Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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