--- description: Learn how Phorest can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Phorest Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Phorest](/software/101061/phorest-salon-software) # Phorest Canonical: https://www.getapp.co.nz/software/101061/phorest-salon-software Page: 1 / 19\ Next: [Next page](https://www.getapp.co.nz/software/101061/phorest-salon-software?page=2) > Phorest is an all-in-one solution used by over 9,000 salons and 155,000 hair and beauty professionals worldwide. Phorest is proud to be a life force for our industry, offering everything you need to manage, market and grow your business to take it to the next level. > > Verdict: Rated **4.8/5** by 431 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Phorest Key Benefits: Boost Rebookings: Rebooking + Reconnect Messages - Phorest learns your clients’ booking patterns and can automatically send them a text when they are most likely to rebook. Reconnect helps you to identify and win back lapsing clients -Canadian salons sending rebooking SMS generated revenue 101 times greater than the cost incurred from sending the rebooking messages\* -Canadian salons, on average, “saved” 37 clients during the first three months of 2022, generating $801 from the Reconnect feature.\* Increase Your Clients’ Average Spend: Treat Card + The Marketing Suite - The Treatcard is the largest loyalty system in the industry, with over 4 million end-users. Phorest marketing tools are the next best thing to having your own marketing team. -27% of clients rewarded with Treatcard come back and pay full price for that product or service -Canadian salons generated $100 in revenue for every 100 Marketing text messages they send\* Win New Clients: Phorest’s Online Reputation Manager - Win the Google search and stand out to new clients with your sparkling reviews. -For Canadian salons using Online Reputation, 95% of their Google reviews have a 5-star rating\* -Canadian salons sending automatic review requests were 543% more likely to receive a client review \*According to data for Phorest clients operating in Canada from January 2022 to March 2022 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 431 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Phorest Software - **Location**: Cranford, US - **Founded**: 2005 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Monthly payment. Pricing depends on requirements. Contact Phorest for a price quote or product demo. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, German - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Booking Management - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Client Profiles - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer History ## Integrations (1 total) - Instagram ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Spa Software](https://www.getapp.co.nz/directory/69/spa-management/software) ## Related Categories - [Spa Software](https://www.getapp.co.nz/directory/69/spa-management/software) - [Salon Software](https://www.getapp.co.nz/directory/212/salon/software) - [Massage Therapy Software](https://www.getapp.co.nz/directory/975/massage-therapy/software) - [Barbershop Software](https://www.getapp.co.nz/directory/1567/barbershop/software) - [Retail POS Systems](https://www.getapp.co.nz/directory/1603/retail-pos-system/software) ## Alternatives 1. [Vagaro](https://www.getapp.co.nz/software/103275/vagaro) — 4.7/5 (3634 reviews) 2. [DaySmart Salon](https://www.getapp.co.nz/software/104583/daysmart-salon) — 4.4/5 (407 reviews) 3. [GlossGenius](https://www.getapp.co.nz/software/2034787/glossgenius) — 4.8/5 (348 reviews) 4. [Aura Salonware](https://www.getapp.co.nz/software/2048126/aura-salonware) — 4.6/5 (83 reviews) 5. [Mangomint](https://www.getapp.co.nz/software/164543/mangomint) — 4.9/5 (311 reviews) ## Reviews ### "Wonderful\!" — 5.0/5 > **Gloriane** | *21 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The customer support is always great and they are easy to reach. Client management and scheduling appointments are simple. > > **Cons**: It's is pricey. The ads service alone is $100 a month plus an additional payment for the ads itself is a bit of a stretch for us. > > Overall, it has been great service by the Phorest team, you guys truly have great staff. Also, the online booking site is easy to use for clients. ----- ### "Exceptional Support & Innovation for Salons" — 5.0/5 > **Luisa Gladymir** | *23 August 2025* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: What I love most about Phorest is their outstanding customer service. Whenever I have a question, I always get a fast response from a real human—not just an automated text. Their team truly cares. I also appreciate their constant innovation; Phorest is always evolving to meet salon and beauty industry standards. The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient. I also love how everything is all in one place—marketing, texting, tips, and more—making it feel like an all-inclusive software solution for my business and help me save money. > > **Cons**: The financial reports could be more aligned with industry benchmark percentages, which would help in tracking and planning more effectively. I also wish the insights excluded rentals from the overall financial totals, as this would provide a clearer view of salon performance. > > My experience with Phorest has always been amazing—they continue to exceed my expectations year after year. I’ve been with them for about 7 years, and their constant evolution has elevated my business and kept me ahead in the beauty industry. Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and motivated. Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests. Most of all, Phorest listens, values feedback, and turns ideas into reality—true innovation with care. ----- ### "Don’t get Phorest" — 1.0/5 > **Tori** | *17 January 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The staff goals is the only thing that stuck out to me. I liked the idea of having an app but they weren’t able to do that. > > **Cons**: Customer service is bad. They don’t follow through on anything. Onboarding was horrible. Unable to downgrade plans. > > I started using Phorest in July and in January it’s now I decided to end my contract. They have you sign on for a year but broke their side of the contract so now it is null. This company has horrible customer service. Do NOT get any extra add ons such as “app” or “online store”. It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished, what needs to be done. The on boarding was horrible I went from fresha to Phorest and it took months and clients hate Phorest and still complain about it. They messed up our schedule and client appointments. They told me they would credit me this month when I’m signing off the contract and without notice they disabled my account during a work day and took hours to get ahold of anybody. Do yourself a favour and avoid months of hardships and thousands of dollars in the drain. ----- ### "Highly recommend Phorest" — 5.0/5 > **Morada** | *12 February 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: the POS integration with the system. Phorest Tips has been a game changer for the business and Stylists. > > **Cons**: sometimes reports are hard to find, as there are so many. It would be nice to filter specific reports without all of the other data. > > it has streamlined my ability to run and keep track of reports for stylists and the business. Phorest Tips is also an incredible tool as well ----- ### "It’s only up from here\!" — 5.0/5 > **Heather** | *19 August 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love how innovative Phorest is. They are always working on new ways to make tech in our industry better. > > **Cons**: The roll outs of new features can sometimes take a long time. There is also an occasional disconnect between things launching and salons knowing the feature exist. > > It’s been very positive. I love that we have a dedicated person that helps us along and keeps in touch regularly. Thanks \[sensitive content hidden\]\! ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.co.nz/software/101061/phorest-salon-software?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/101061/phorest-salon-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data