Performance Pro

Employee Performance Appraisal Software

4.5 /5 (146 reviews) Write a Review!

Performance Pro Overview

What is Performance Pro?

Developed with one goal in mind - to provide a tool to support the purpose of your performance management
culture. Performance Pro is a fully automated, cloud based solution that supports a streamlined, personalized performance program.

Performance Pro promotes ongoing coaching and feedback with automatic email reminders, goal progress updates and the ability for peer-to-peer feedback. Optional rating scales, review templates, terminology aligned with company culture, and appraisal frequency are some of the many customized features in Performance Pro.

With over 1,500 clients served, Performance Pro is helping manage employees to their highest potential through effective performance management practices and technology.

Performance Pro Overview

Pricing

Starting from
US$1,000.00/year

Pricing options

Free Trial
Subscription
Open Source
Value for money

Visit our pricing table on our website at https://www.hrperformancesolutions.net/pricing.


Performance Pro Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Performance Pro Home Page
Performance Pro Feedback
Performance Pro Goal Management
Performance Pro Pay for Performance
Performance Pro video Performance Pro screenshot: Performance Pro Home Page Performance Pro screenshot: Performance Pro Feedback Performance Pro screenshot: Performance Pro Goal Management Performance Pro screenshot: Performance Pro Pay for Performance

Performance Pro Reviews

Performance Pro Reviews

Overall rating
4.5
/
5
Excellent
85

Very good
51

Average
8

Poor
1

Terrible
1

Value for Money
4.4
Features
4.3
Ease of Use
4.3
Customer Support
4.7
93% recommended this app
Faith P.

It has taught us to have a clear and realistic purpose in performance management

From start we have worked with the support team and integration with our other platforms was simple. Now we can track performance of our employees, coach them on weaker areas and reward them on achievements, all these are done automatically with the system.


Alvaro M.

Annual Fiscal Review is a breeze

Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.


Robin E.

Good Use of Workflows

I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience.


Zee G.

Great for IT (and other) project management

If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.


Yendi C.

Great management system and user friendly!

This platform helped me perform my duties with effectiveness and with precise information.


Faith P.
Industry: Banking
Company size: 1,001-5,000 Employees

It has taught us to have a clear and realistic purpose in performance management

Used Daily for 2+ years
Reviewed on 8/11/2019
Review Source: Capterra

From start we have worked with the support team and integration with our other platforms was simple. Now we can track performance of our employees, coach them on weaker areas and reward them on achievements, all these are done automatically with the system.

Pros

Performance management needs to have a purpose and that's what Performance pro is helping us to achieve in our organization. Mostly, it has helped us to integrate learning and performance so that we let our employees get coaching on tasks they have low performance on. We are also able to monetize performance and reward our employees accordingly. We are able to track our employees from check-in, tasks worked on, goal achievement, areas that need improvement and overall performance. In addition, this software has a beautiful user interface and it is easy to use as it also integrates very well with our other platforms including our accounting platform.

Cons

We have used performance pro for years and we have never been disappointed, the support team is just awesome as they worked with us from start up to now.

Response from HR Performance Solutions

Hi Faith,

Thank you so much for the great feedback and we are happy to hear how you are using the learning and performance management integration for employee coaching and development. We'd love to be able to check back in as you continue to use the integration and see how the strategy continues to contribute to creating your purpose.

Sounds like the performance management processes are all done automatically now within the system, this is great and what we intend to provide for our clients! If you need any additional assistance or pointers, please feel free to connect with us. More exciting new features to come over the next few months!

All the best!

The Performance Pro Family

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alvaro M.
Industry: Utilities
Company size: 1,001-5,000 Employees

Annual Fiscal Review is a breeze

Used Monthly for 2+ years
Reviewed on 1/08/2018
Review Source: Capterra

Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.

Pros

Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it.

The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input.

Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software.

Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation.

Cons

Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design.

The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention.

Response from HR Performance Solutions

Hi there,

Thank you so much for the positive feedback. We are happy to hear that the software allowed you and your organization to streamline and automate your performance management process and support more transparency within your culture.

Please let us know if employees are still experiencing issues with the application so we can help to track down the problem. Good news to come, a UI refresh is on the docket for 2019 so be on the lookout!

All the best!

The Performance Pro Family

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Robin E.
Industry: Railroad Manufacture
Company size: 201-500 Employees

Good Use of Workflows

Used Daily for 6-12 months
Reviewed on 20/11/2018
Review Source: Capterra

I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience.

Pros

This software has workflow capability that can be used during the performance review process. It does make routing of performance reviews more efficient in that it sends emails to managers and employees during each stage of the process and makes the review available for edit and review at different stages. The software is very customizable. Implementation specialist was very attentive to our needs.

Cons

The set up of the software was extremely time consuming. Understanding what each of the custom fields does and how it impacts other processes is tough. There are several administrative manuals but I found that they were not updated with the newest software features. There are standard reports but they are not customizable and the software doesn't have the capability to adhoc reports.

Response from HR Performance Solutions

Hi Robin,

Thanks for your feedback, we are happy to hear you enjoy the workflow capability and customization. These types of features in a performance management system help to support your organization as it changes and grows.

It sounds like there were some bumps in the road rolling the program out as you stepped into the process mid-stream. As we are glad to see that one of our representatives was very accommodating and the key to a successful roll out, our goal is to ensure you have an efficient software program that continues to support your performance management culture.

To ensure this is happening we'd love to talk to you more and review your needs as we go into 2019. Give us a call and let us know how we can help to support you.

Thanks!
The Performance Pro Family

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Zee G.
Company size: 11-50 Employees

Great for IT (and other) project management

Used Daily for 2+ years
Reviewed on 25/06/2018
Review Source: Capterra

If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.

Pros

- customizable workflows for any kind of process
- ability to add labels and epics to the tasks that make it more visual and easier to navigate
- a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards

Cons

- a bit complicated for an average user (compared to Trello by the same company, Atlassian)
- sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum...

Response from HR Performance Solutions

Hi Zee,

Thanks for the 5 Star review! So happy to hear you appreciate the customizable workflows.

We have some new enhancements coming in 2019 that we think you will enjoy. We'll be excited to get your feedback.

All the best,

The Performance Pro Family

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Yendi C.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Great management system and user friendly!

Used Daily for 6-12 months
Reviewed on 11/06/2018
Review Source: Capterra

This platform helped me perform my duties with effectiveness and with precise information.

Pros

This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal.

Cons

Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved.

Response from HR Performance Solutions

Hi Yendi,
Thanks so much for the 5-star review! So glad you're happy with Performance Pro. Looks like you haven't been using it that long. I think you are going to be really excited about some of the features we have coming. We'll keep you posted on them!
Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 146 user ratings
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Performance Pro Pricing

Performance Pro Pricing

Starting from
US$1,000.00/year
Free Trial
Subscription
Open Source
Value for money

Visit our pricing table on our website at https://www.hrperformancesolutions.net/pricing.

Visit our pricing table on our website at https://www.hrperformancesolutions.net/pricing.

Value for Money
4.4/5
Based on 146 user ratings
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Performance Pro Features

Performance Pro Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.3/5
Based on 146 user ratings
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Categories

Additional information for Performance Pro

Additional information for Performance Pro

Key features of Performance Pro

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Alerts / Reminders
  • Appraisal History Tracking
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Employee Self Service
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Form Templates
  • Self-Appraisals

Benefits

• Integrated Learning & Performance Management – enhances employee development through automated competency-based course assignment and ongoing assessment of progress.
• Pay for Performance Capabilities – allows you to use monetary rewards to better motivate and engage employees towards goal achievement.
• Feedback & Coaching Facilitation – supports and bridge the gap between annual reviews by providing timely, meaningful feedback and recognition
• Automation – allows you to automate current or newly designed performance management programs
• Goal Management & Alignment – enables manager to continuously track and align workplace performance goals directly to corporate strategies

Performance Pro FAQs

Performance Pro FAQs

Below are some frequently asked questions for Performance Pro.

Q. What type of pricing plans does Performance Pro offer?

Performance Pro offers the following pricing plans:

Starting from: US$1,000.00/year

Pricing model: Subscription, Open Source

Free Trial: Not Available

Visit our pricing table on our website at https://www.hrperformancesolutions.net/pricing.

Q. What are the main features of Performance Pro?

Performance Pro offers the following features:

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Alerts / Reminders
  • Appraisal History Tracking
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Employee Self Service
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Form Templates
  • Self-Appraisals

Q. Who are the typical users of Performance Pro?

Performance Pro has the following typical customers:

Small Business, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Performance Pro support?

Performance Pro supports the following languages:

English

Q. What type of pricing plans does Performance Pro offer?

Performance Pro has the following pricing plans:

Subscription, Open Source

Q. Does Performance Pro support mobile devices?

We do not have any information about what devices Performance Pro supports

Q. What other apps does Performance Pro integrate with?

Performance Pro integrates with the following applications:

ADP Workforce Now, BambooHR, BambooHR, Paylocity

Q. What level of support does Performance Pro offer?

Performance Pro offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials