About ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ADP Workforce Now

Key benefits of ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French, Spanish

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ADP Workforce Now

    Images

    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example
    View 11 more
    ADP Workforce Now video
    ADP Workforce Now video
    ADP Workforce Now Software - Talent Profile: HR ADP Workforce Now Software - Reports Example: Compliance ADP Workforce Now Software - HR: Personal Profile ADP Workforce Now Software - HR: Statutory Compliance ADP Workforce Now Software - Analytics Example - dashboard ADP Workforce Now Software - Benchmarking: sample (compensation explorer) ADP Workforce Now Software - ADP Mobile App sample ADP Workforce Now Software - Branded Career Center: Recruitment ADP Workforce Now Software - Payroll example

    Features

    Total features of ADP Workforce Now: 86

    • 360 Degree Feedback
    • 401(k) Tracking
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Applicant Tracking
    • Application Management
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Background Screening
    • Benefits Administration Outsourcing
    • Benefits Dashboard
    • Benefits Management
    • COBRA Administration
    • Candidate Profiles
    • Candidate Tracking
    • Career Development
    • Check Printing
    • Clock In / Out
    • Compensation Management
    • Competency Management
    • Compliance Management
    • Contractor Management
    • Customisable Reports
    • Customisable Templates
    • Customization
    • Direct Deposit
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Expense Tracking
    • Goal Setting / Tracking
    • HIPAA Compliant
    • HR Management
    • Individual Development Plans
    • Job Management
    • Job Posting
    • Jobs Board
    • Labor Forecasting
    • Learning & Development
    • Leave Tracking
    • Multi-Country
    • Multi-State
    • Onboarding
    • Organisational Charting
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Peer Appraisals
    • Performance Appraisal
    • Performance Management
    • Performance Metrics
    • Performance Review Management
    • Real Time Analytics
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Review Cycle Tracking
    • Self Assessment
    • Self Service Portal
    • Sick Leave Tracking
    • Skills Tracking
    • Succession Planning
    • Talent Acquisition
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Time Tracking
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • W-2 Preparation
    • Wage Garnishment
    • Weighted Performance Measures
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (5,434)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support
    4.2/5

    Already have ADP Workforce Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5,434
    Jay S.
    Overall rating
    • Industry: E-Learning
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best of the Top HR software offerings

    Reviewed on 2/12/2021

    I've used ADP off and on for 20 years. It's among my favorite HR software suites.

    I've used ADP off and on for 20 years. It's among my favorite HR software suites.

    Pros

    Easy to use, thorough and accurate. I like the Windows version better than the old DOS based version

    Cons

    Implementation was challenging. It would have been easier if Covid hadn't interfered.

    Alternatives Considered

    Gusto

    Reasons for Switching to ADP Workforce Now

    Better HR Suite
    Irene L.
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ADP Workforce Now - not just for payroll anymore

    Reviewed on 9/12/2021

    The need for staff to go to their supervisor to get their PTO balance has been eliminated with the...

    The need for staff to go to their supervisor to get their PTO balance has been eliminated with the use of the self service portal. the staff feels more empowered to take control of their profiles with any updates they need to make.

    Pros

    We have changed finance managers 4 times in the last 5 years. For the periods of time that we had no finance manager, I was the person tasked with all things HR and payroll related. Let me tell you, this is outside of my normal workflow but I had to get my people paid. The software is straight forward, click and go, easy to use. Even for those of us that are not payroll or HR professionals. With the COVID hit, there was an added layer of complexity to entering payroll for those out sick. The ADP team did a wonderful job on providing resources and updating those resources often. there is online learning, on demand learning and always a friendly calm voice on the other end of the phone when a would frantically call for help. It's not just the software, it's the people behind it that make it all work smoothly. Tracking PTO is also a HUGE benefit to our employees. the days of " how much time off do I have ? " are long gone. We have encouraged all of our employees to use the self service portal for any changes to their profile thus cutting down on internal paperwork and the need for data entry. It's been a game changer for us.

    Cons

    I honestly can't think of anything that I would change about it. The communication via email is amazing and I always know what is going on with my processes.

    Alternatives Considered

    Paychex Flex

    Reasons for Switching to ADP Workforce Now

    ADP fulfilled more of the needs of the business.
    Lindsey S.
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Buyers Remorse for a small nonprofit

    Reviewed on 7/01/2022

    We were swayed to switch to ADP Workforce Now + Total Source because we wanted to have one HR...

    We were swayed to switch to ADP Workforce Now + Total Source because we wanted to have one HR system with all data in one place and because we wanted to be able to provide more benefits for less money to our staff. Since we decided to do co-employment with them in order to get the cheaper benefits we are now stuck to using them long term.

    Pros

    It has been helpful to have all data in one place.

    Cons

    Their support services are terrible. We are supposed to have a dedicated person to help us, we've had 3 in a year. They have never been responsive. The system regularly goes down. Our staff constantly have issues with clocking in and out because the app freezes and doesn't work. The online system for staff is clunky and not intuitive.

    Verified Reviewer
    Overall rating
    • Industry: Accounting
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Minimize Admiuistration

    Reviewed on 8/11/2021

    I have been using ADP Workforce Now software program for decades. ADP Workforce Now has significantl...

    I have been using ADP Workforce Now software program for decades. ADP Workforce Now has significantly reduced my administrative payroll process. ADP Workforce Now does the work for me! It is comforting to know ADP Workforce Now is 100% reliable. I am always confident the payroll process will run effortlessly and efficiently. I highly recommend it!

    Pros

    ADP Workforce Now is an excellent software program if you are interested in streamlining your payroll process and making your business run effortlessly, efficiently and eliminate your stress!
    ADP Workforce Now has been an industry leader for decades. The ADP Workforce Now software is user friendly; the program is self explanatory; and I process employee personal and W4 information in just a few easy steps.

    I also applaud the implementation team for making the initial transition/conversion process painless. The team was knowledgeable and familial with transferring my previous software program data into ADP Workforce Now with ease. The team knew exactly how transfer my historical data perfectly!

    Additionally, as a small business owner, I find the legal recommendations invaluable! The legal team is very responsive, knowledgeable, and assists in protecting my business from potential legal consequences.

    Cons

    I honestly cannot think of any cons working with ADP Workforce Now software program...It's right on point and meets all my expectations. My experience with ADP Workforce Now has been flawless.

    Alternatives Considered

    QuickBooks Payroll

    Reasons for Choosing ADP Workforce Now

    ADP Workforce Now was highly recommended from a colleague. My previous company made a few too many errors. The paychecks had to be reprinted which delayed receiving the paychecks on many paydays.

    Reasons for Switching to ADP Workforce Now

    ADP Workforce Now had/has an excellent reputation in the payroll industry. The sales person was highly knowledgeable and trained in using the product. And, more importantly, my colleagues were satisfied using ADP Workforce Now software program and highly recommended it.
    Cristiano P.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Custom solution to fit any business size/type.

    Reviewed on 2/12/2021

    We switched from Paychex to ADP as we outgrew the Paychex platform. Happy with the switch, despite...

    We switched from Paychex to ADP as we outgrew the Paychex platform. Happy with the switch, despite the occasional headache.

    Pros

    I like that ADP gives you complete control over all aspects of HR & Payroll within workforce now.

    Cons

    Because it is so customizeable, there can be issues getting feaetures working or fixed. Also, the sales and implementation team are hard to get ahold of once paperwork is finalized. They seem to disappear and work on their own schedule without feedback, regular updates on progress, etc.

    Alternatives Considered

    Homebase and Gusto

    Reasons for Choosing ADP Workforce Now

    Paychex was more "on rails" and didn't allow some customization that we needed. Also, their time & attendance app was terrible. I spent more time fixing time clocks than anything else.

    Switched From

    Paychex Flex
    Showing 5 reviews of 5,434 Read all reviews

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    ADP Workforce Now offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    ADP Workforce Now offers multiple pricing packages depending on business size: 1-49 employees: Essential, Enhanced, Complete, HR Pro 50+ employees: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus Please contact ADP for full pricing information.

    ADP Workforce Now has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    ADP Workforce Now supports the following languages:

    English, French, Spanish

    ADP Workforce Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ADP Workforce Now integrates with the following applications:

    Microsoft Outlook, Oracle Cloud HCM, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct

    ADP Workforce Now offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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