--- description: Learn how Sprinklr can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sprinklr Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Sprinklr](/software/100180/sprinklr) # Sprinklr Canonical: https://www.getapp.co.nz/software/100180/sprinklr Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/100180/sprinklr?page=2) > Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. > > Verdict: Rated **4.3/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Sprinklr \- Sprinklr supports Twitter, Facebook, Snapchat, LinkedIn, Google+, YouTube, Instagram, Foursquare, Flickr, Slideshare, Tumblr, WordPress, Zendesk, Livechat, Bazaar Voice, Survey Monkey, Clarabridge, Sina Weibo, Tencent Weibo, Renren, and VK. - Slice and dice drill-down queries that can be immediately saved and “injected” into conversation or reporting dashboards for subsequent examination. - Use Sprinklr to track campaigns and conversions, optimize conatent placement and deployment. - Build a 360 degree profile views of your customers over time and across hundreds of channels by integrating a Social CRM - Build your own custom social apps and run A/B testing, as well as having access to a selection of ready-to-go apps. Schedule deployment and manage app versioning. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 90 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sprinklr - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$249.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, India, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain and 5 more ## Features - @mentions - A/B Testing - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Activity/News Feed - Advertising Management - Advocate Management - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Audience Engagement - Augmented Analytics - Automated Publishing - Automated Responses - Automated Routing ## Integrations (58 total) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Social Media Marketing Tools](https://www.getapp.co.nz/directory/104/social-media/software) ## Related Categories - [Social Media Marketing Tools](https://www.getapp.co.nz/directory/104/social-media/software) - [Digital Magazine Software](https://www.getapp.co.nz/directory/162/publishing/software) - [Content Marketing Software](https://www.getapp.co.nz/directory/607/content-marketing/software) - [Social Media Management Tools](https://www.getapp.co.nz/directory/927/social-media-management/software) - [Social Networking Tools](https://www.getapp.co.nz/directory/105/social-networking/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.co.nz/software/20444/hubspot-marketing) — 4.5/5 (6211 reviews) 2. [Instagram](https://www.getapp.co.nz/software/107131/instagram) — 4.7/5 (5132 reviews) 3. [Snapchat for Business](https://www.getapp.co.nz/software/109331/snapchat) — 4.6/5 (1133 reviews) 4. [Zoho Social](https://www.getapp.co.nz/software/102087/zoho-social) — 4.7/5 (3382 reviews) 5. [Mailchimp](https://www.getapp.co.nz/software/8268/mailchimp) — 4.5/5 (17542 reviews) ## Reviews ### "An efficient and powerful digital solution" — 5.0/5 > **Felix Daniel** | *28 July 2023* | Internet | Recommendation rating: 9.0/10 > > **Pros**: His approach and his ability to simplify our activities on social networks is great, providing me with all the necessary tools to manage my accounts > > **Cons**: It would be beneficial to have a more detailed guide or interactive tutorials to facilitate my familiarization with the platform. > > One of the aspects that I liked the most is the ability to centralize all my activities in social networks in a single platform. This has saved me time and effort. ----- ### "Sprinklr is best for big brands" — 5.0/5 > **Verified Reviewer** | *5 May 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This is the best SMMS product that I know of on the market, I have been in social professional for nearly 9 years. It's great for social listening insights, community management, reporting, and publishing. > > **Cons**: I wish there was an Airtable integration for those not in the Sprinklr environment. Because of the cost we can't have everyone in it . ----- ### "Sprinklr" — 3.0/5 > **Verified Reviewer** | *30 April 2021* | Music | Recommendation rating: 6.0/10 > > **Pros**: I like the research and insight features. It helps me understand my audience and come up easily with solutions. > > **Cons**: Don't really like the social media manager interface, it's not intuitive. Customer service is also veeeery slow. > > When used for social listening purposes, it's a good tool. Social media management, not the ideal one. ----- ### "Sprinklr helps with engagement, listening, and reporting (to name a few)" — 4.0/5 > **Verified Reviewer** | *25 March 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: The Editorial Calendar comes in handy when I'm in charge of a large company's Twitter account. Using it, I'm able to plan outposts for the entire month. Because of the rapid pace of life, it's simple to predict how your day, week, or month will unfold. In addition, Sprinklr makes it simple to monitor your data. The cloning and sharing of posts across several platforms are a big plus for me. I've built up a dashboard to keep track of accounts that might be relevant to my industry. I can quickly plan retweets and respond to posts from this dashboard. Many other aspects about them appeal to me: Your images and videos will be organized in a way that will make it easy to find them when you need them. To reach your specific goals, you can create your boards. > > **Cons**: The user interface is a bit disorganized. There could be room for improvement in the menu's organization, in my opinion. This was even though I'd previously used other similar sites. This one was very difficult for me to get used to. It's not as user-friendly as Hootsuite, for example. Having a search function available would be a great convenience for users, in my opinion. The process of discovering new features and tools takes a long time for me. > > Thanks to this platform, it's easier for us to maintain track of our social media communications. There are other accounts and teams we can keep tabs on thanks to this tool. At the corporate level, this kind of high visibility is beneficial. The messages that work and those that can’t now be identified. Identifying which messages are effective and which are not is beneficial to our research. Using tools that help us analyze how people utilize our channels, we've been able to adjust our messaging strategy to better meet their needs. ----- ### "Streamlining Your Marketing Plan" — 5.0/5 > **Verified Reviewer** | *21 February 2022* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Social media and marketing management are the primary functions of Sprinklr in our communications department. However, we do use it to communicate relevant information with other divisions of our organization. It includes a wide range of reporting options. Planning and rearranging our daily, weekly, and monthly routines have become automatic for us. Customer service is quick to answer our questions and aid us in solving any problems that may arise. > > **Cons**: Platform APIs do not support some features, such as Instagram story videos. You may have to give up Sprinklr and use native apps in some cases because of this lack of support. It's not cheap to use Sprinklr if you're a big brand that needs to run a lot of listening queries. > > As a result, the program's original concerns about rigorous reporting requirements and multi-channel marketing campaign analytics have been alleviated by the experience. Campaign attribution and return on investment analysis have been made much easier thanks to the tool's ease of use for myself and my colleagues. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/100180/sprinklr?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/100180/sprinklr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data