Basecamp Reviews

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.

On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.

As a project manager, this is a very useful way of seeing where everything currently "is at"

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)

Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go.

I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines.

I can use this tool to do all communications with clients and not have a string of emails to go through.

I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software.

I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.

I have been using Basecamp for a while now. I am genuinely in love with the overall user interface of this platform. It is very easy to use and intuitive. The free plan of the Basecamp is quite generous and it is enough for most of the users. This is why I love this tool so much. But there are some other features that are really helping me to manage my remote team. I can easily assign tasks with deadlines. The email notification system and the mobile app added to the overall value of this tool. I observed that it loads faster on any device with a slower internet connection. This is why my team members even from countries with slow internet can easily access this tool. Overall, the experience is top-notch and I recommend everyone to use this tool.

There is nothing that I hate about this product. But I think the amazing developer team behind this tool can bring some improvements to the existing features. The price for the Business Plan is quite affordable for large teams. But if they can bring some affordable paid plan for the individual users it would be so much helpful.

The ability to manage a team, often in multiple locales, especially in the days of COVID now, much easier than any other alternative out there.

Sometimes a conversation for tasks becomes non-linear though Basecamp is setup in a linear fashion, so it can be a bit tricky to manage that without the ability to thread comments, but this is more of an advanced user need I think :-)

I love the fact that basecamp feels like a virtual office. The dashboard looks like virtual rooms that one can enter depending on the department you want to access. Basecamp has many features to make it feel like you're at the office like the different departments with access to files, chat, project management , to-do's, groups, and a link to schedule your time and tasks and keep track of meetings.

There is very little customization that can be done besides adding a company logo, and setting up your departments, groups and selecting which features to incorporate into the department tiles. I would love to be able to custom colorize the look and feel to make it more unique and visual, but there are limitations. Each tile that can be used for departments or projects, also have very little room for customization and you're not able to create any unique features besides your standard to dos, schedule, chat, and files.

Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

The most impactful feature that Basecamp has for me is the ability to know the percentage of the project that has finish and track which element is complete or still under progress. It help me to have a better insight of the project completion and go forward with the report. Its minimalist concept of the dashboard also help me to find the tools that i need quickly.

It is perfect to managing a simple and basic project with this software, but it will be harder to manage it for a project that need feature like Gantt Charts or Kanban Board that are more suitable to manage complex process project.

The reintroduction of client permissions made BC3 instantly more usable as it reintroduced the collaborative nature that wa a hallmark of this product (The "clientside" approach was garbage)
Basecamp offers a clean and approachable structure to project management. It is not intended for software development really, but can be used to run a project or even as a company hub (we use it for both, though in full honesty we have mostly transitioned to slack).

As above, the initial clientside approach was really underwhelming. It worked for specific low-touch clients, but if you were actively collaborating, it was offputting and cumbersome.
It can be sort of cumbersome to navigate files, and I wish there were data integrations to link Google Shared drives

I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

Prior to basecamp, my organization was unorganized and working organically, there was no structure or timelines to our projects. Basecamp brought all that and MORE! It’s so simple to use and assign team members the tasks. It has a great user interface structure. There’s not a day that goes by where I’m not on Basecamp. It made such a positive impact in my organization!

When it comes to tracking, Basecamp doesn’t give a good overview of this. You need to consistent check what tasks have been completed and which ones aren’t. I hope they make an improvement on the Gantt Charts along with full project reports!

Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

There is a little bit of a learning curve with the single page interface but that is be design.

The most important and stand out feature of the product is the fixed pricing. Its use all you can and no per user seating billing makes it absolutely a product for internal smaller teams.

We have used this product for little over 2 years now and is used by various teams inside the company.

With basic features like tasks, calendar, file sharing, we found it relatively smaller projects which does not involve too many requirement changes or too much of pre-start documentation required.

Handling large multiple projects, tracking each project activities, and above all tracking individual contractors work/ timesheet tracking has been a pain point with this product for us.

Check-ins work great for a product company but since ours is a technology services projects where work really has to be tracked and detailed at most levels has been a challenge for us.

Most of our clients are already on or they prefer/recommend apps from slack and MS Teams and demand to use basecamp in their ecosystem is not very in demand for us.

As a non-profit end-user, there are multiple projects I will have on my plate on any given day. In 2020 alone, I was managing the implementation of database training, following-up with Q&A from my colleagues while also navigating new tech integrations for our CRM. With so many moving parts coupled with a shift to heavy remote work, Basecamp provided an ease in transition, permitting us to keep pace with our current systems so that we would not lose the full measure of impact we have on providing aid to at-risk children during the pandemic. In short- less clutter in your standard email inbox and rapid collaboration within secure channels.

You do not have the ability to archive content, which can make sorting difficult if you are use to this dynamic in say Gmail.

I think the simplicity of basecamp is wonderful. Almost everyone can ue basecamp, take a new user and throw them into Monday.com or TeamWork.com and they will get lost and faiil. But with Basecamp, it is so easy and intuitive, everyone succeeds!

Reporting especially email reporting is very weak. also, printing can be improved greratly.

Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.

While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.

- The interface is fun to navigate, it's just pleasant to look at. I like all the little buttons, the way that the check marks are designed, it's fun to comment and check things off. I'm a big nerd when it comes to the actual enjoyment of a platform. The brand is on point.
- I like that you can set up different sections for todo's versus having them all be in place. It's also helpful to have a separate files section and discussions section for things not related to specific to-do's although we do rarely use them with my clients.
- I see they have an option to use Clientside where the client doesn't get to see all the things in Basecamp, and they can still use email primarily when it comes to the communication. I personally don't use this option and we just have the client in their own Basecamp but it's a great option for folks if they don't want their clients IN the actual project.
- It's easy to attach images, write quick comments, and send pings to team members.

- The price point, it's obviously not a free option like Trello or others and it is the same in terms of quality as those two except for the design and having clients in there.
- It can get confusing for the client. They don't know where to go.
- Sometimes we don't know where to write things, there are too many options for communication and discussion which makes the organization of our conversations a bit trickier to manage.
- I wish it was possible to see a visual representation of the deadlines for each task, like a gantt chart or something. I feel like Asana has more options when it comes to all of that and it's easier to organize things.

I use this software for my Toastmaster's Club and it has a lot of great features that aren't being utilized because of the confusion of maneuvering through it. I can: leave feedback or ask for feedback from other members, track my progress via pie charts, access multimedia learning materials easily, store documents related to my project for historic record or for easy recall.

Toastmaster's is an world renown organization that has a very even mix of younger and older or retired members; the oldest member in my club is 92 years old. As of June this year, everyone was required to get a Pathways account and log into their Base Camp. I am one of the younger members (39 years old) and even I didn't find Basecamp to be clear cut or intuitive and was frustrated. It got so bad, that the area directors asked every club to nominate a Toastmaster's Pathways or Base Camp "Ambassador" that they can refer people to when they needed help. We had a virtual conference recently and there was an intro class on how to use Pathways/Base Camp and everyone was clearly confused and it didn't make sense to them. There were too many steps to get to the login pages and to get to the actual base camp. Also, the word base camp was not explained to everyone. I think we were looking for something like, "Account" which is equivalent to going to your base camp. I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.

It has very simple interface so I can easky understand.Graphics of this software is too good.It is effective software to manage projects.Take less effort to setup this software.I like that Basecamp takes mere minutes to set up. On-screen tutorials walk you through the process with clear and concise pointers. During the setup, Basecamp suggests things you might need to add to your account, such as an upcoming event or project, as well as any documents or task lists associated with it.One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m. whatever you like.

Basecamp offers several ways for people to collaborate with one another. Within each team or project are a message board, task list, schedule (for events), and place to upload shared files. While the message board helps for keeping track of ongoing notes and conversations about the overview of a project, you might also need to ask colleagues more pointed or more general questions that don't belong on the board for all to see. For that, there's Campfire, Basecamp's chat room.

I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage, very nice. It is also an excellent option that allows teamwork and solve management problems quickly

The main disadvantage is that the client must understand the use very well, but generates prizes almost automatically. Especially for the client respect the threads of conversation. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection

am thoroughly impressed with its simplicity, attention to detail, and robust set of features. The software's straightforward interface makes it incredibly easy to navigate and use, allowing me to quickly get started and stay organized. The attention to detail is evident in every aspect of Basecamp, from its clean design to its thoughtful features that cater to various project management needs.

While Basecamp offers excellent project management capabilities, having more detailed metrics and insights into the timeline of events would greatly enhance the ability to track progress and identify potential bottlenecks. By incorporating more granular metrics, such as task duration, milestone completion rates, or individual team member contributions, Basecamp could provide users with a more comprehensive understanding of project timelines and enable more effective project planning and management

One fantastic aspect of Basecamp is that you can just simply make your workgroups for different teams and its very effective and consistent with how you can communicate with other team memebers. You can have effective interactions and work can be allocated efficiently. It's incredibly beneficial for collaborating with your team

Because of how responsive the customer support service through the contact us they've responded very rapidly. Every feature that is offered is simple to utilize. I have only seen Basecamp's positive aspects and I haven't yet seen any drawbacks.