Basecamp Reviews

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14477 Reviews

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Flexible Event Creation platform
Reviewed on 12/02/2024
My overall experience with Basecamp has been quite positive! Basecamp’s project management features...
My overall experience with Basecamp has been quite positive! Basecamp’s project management features streamline workflows, enhance communication, and keep projects on track. It’s a powerful toolkit for modern teams!
Pros
Basecamp provides a single, organized space for all project-related activities. Whether it’s discussions, tasks, files, or schedules, everything resides within a project’s dedicated page.
Cons
For new users, Basecamp’s interface can be a bit overwhelming initially. The abundance of features and options might take some time to get used to.
Reasons for Choosing Basecamp
Checking out my options to run platforms for other companies as wellSwitched From
UpbaseReasons for Switching to Basecamp
I am still in the proses of checking which software will be friends
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
The free versions is great and anyone and use
Reviewed on 15/11/2023
Great for small projects with minimal milestones.
Great for small projects with minimal milestones.
Pros
It doesn't require any training for new users to jump on the platform to view their tasks and deadlines and communicate within the project.
Cons
Very difficult to project management across dozens of milestones when compared to Asana or SmartSheet.
Reasons for Switching to Basecamp
Its free and super easy for anyone to use without training since we only use it to assign a task with defined deadline.- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Its ok....for basics
Reviewed on 24/01/2024
Pros
Easy to setup and deploy with team members, simple functions [2.0] and very easy familiarity
Cons
We were using 2.0 this was a couple of years ago - limited function, google drive integration was a challenge, storage beyond that was an issue and it didnt really offer the scope of what we wanted moving forward
Dont know if 3.0 or whatever the current version is, is better to be honest, we moved over to Teamwork
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Basecamp Makes My Day Better
Reviewed on 2/12/2024
For me Basecamp is a complete master piece.
For me Basecamp is a complete master piece.
Pros
Basecamp has a clean interface and it is easy to use Basecamp. It helps our team to collaborate on projects with others. It is easy to manage tasks with Basecamp.
Cons
There is nothing I dislike about Basecamp.
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Basecamp review
Reviewed on 15/11/2023
My experience with Basecamp is good and I recommend it for managing projects and tracking tasks...
My experience with Basecamp is good and I recommend it for managing projects and tracking tasks professionally
Pros
What I liked about Basecamp is its professionalism in document management and an easy and simple interface that anyone can rely on. I highly recommend Basecamp.
Cons
Everything looks good on Basecamp, except that there is a slight problem, which is that the program crashes suddenly sometimes
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Basecamp Review
Reviewed on 16/05/2024
Overall, I will give BaseCamp a 4 out of 5 stars
Overall, I will give BaseCamp a 4 out of 5 stars
Pros
It saves you a lot of time and highlights what is important for task scheduling; and high performance to work on multiple projects, It works flawlessly, is very intuitive
Cons
Sometimes their customer support system is a bit slow
Alternatives Considered
TaskworldReasons for Switching to Basecamp
the good reviews of Basecamp in general and it has more features- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Basecamp Takes Your Team to the Summit!
Reviewed on 25/09/2023
Basecamp is the gold standard for teams that have a high value on time and project/task management!
Basecamp is the gold standard for teams that have a high value on time and project/task management!
Pros
Basecamp has a lot of great tools and features "out of the box" that make project/task management easily done while setting clear prioritize to maximize productivity.
Cons
There isn't much to put here! The biggest challenge was internal adoption and use, which was no issue once they got to know the lay of the land in Basecamp.
Alternatives Considered
JiraReasons for Switching to Basecamp
More functionality and the tools we needed, built in.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Basecamp facilitates coordination and communication in projects
Reviewed on 4/08/2023
Basecamp has been an excellent tool for keeping track of everything that needs doing. Users can...
Basecamp has been an excellent tool for keeping track of everything that needs doing. Users can look through their tasks, add comments, and send alerts to the people in charge of the projects.
Pros
It's user-friendly, facilitates collaboration across geographic distances, lets you draft and share papers with your team, and features a clock to track attendance.
Cons
Basecamp remains competitive with other project management software options because it provides most of the features necessary to successfully oversee a project.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Task management
Reviewed on 6/08/2023
Helped me in project management and other quality assurance role with my team members for and...
Helped me in project management and other quality assurance role with my team members for and effective outcome
Pros
Base camp helps in task management,chat real time within team members,truck project and also notify users or team of any project to be done
Cons
It is okay to use just need time to understand and navigate through the interface for effective collaboration

- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Task Management
Reviewed on 20/06/2023
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as...
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as much as I like Basecamp. Basecamp is intuitive, easy to learn, easy to use, and helps in daily task management.
Pros
I love that I always have a record of the work I have accomplished - when we go back at the end of the month or fiscal year for reviews and for records of when items were completed, it's so helpful to have easy to access documentation to review.
Cons
Sometimes there are errors when assigning tasks to others, but that very rarely is an issue.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Comprehensive Organizational Corkboard
Reviewed on 12/02/2024
Pros
I love the the user interface is easy to learn and use. It's laid out in a way that makes intuitive sense for juggling multiple projects at once and has many features that keep to-do lists easy to track and the activity of everyone on the team visible.
Cons
It can be tricky to figure out how some of the tracking works and which feature best helps your organize your work. Sometimes there are more items than you need and it would be nice to be able to remove more features from the dash and menu if you don't use them.

- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best use for Management
Reviewed on 3/02/2024
My Overall Experience using basecamp is good. It is my daily activity to update my basecamp tasks...
My Overall Experience using basecamp is good. It is my daily activity to update my basecamp tasks so that everybody in the team would know about the update on the task.
Manager would check the update and will check the basecamp and if he/she find the task is updated with all the requirement they close the task which is best satifaction moment like "this is complete to do" something like this
Pros
Simplicity to use the project. It is very easy to use and from day one you can learn how to use this.
It provided every morning notification mail on all the updates of the basecamp task.
Its due date feature help to check the date prior which we have to complete the task
Cons
To be honest i did not find any cons about basecamp its simple to use and provide notifications according.
Only one thing i like less is i am not able to resize the picture which i paste on my basecamp task i think basecamp should work on that
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good tool for collaboration with agencies
Reviewed on 3/05/2024
Pros
You can create tasks for your agency, set up the deadline. Chat under the task if something is not clear.
You can upload files.
You see a clear timeline of "events" - what particular users did (comment, upload file,..)
Cons
You cannot open some files within Basecamp, you have to download it.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Basecamp makes project management simpler and easier
Reviewed on 13/12/2023
Pros
The platform is not too complicated, and has all of the functions needed to manage projects. The do list function allows me to map out the entire project, and follow progress throughout. Equally, with the template function, it means that creating a new project can be done very quickly.
Cons
Perhaps there could be more updates with added functionality.

- Industry: Translation & Localisation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Basecamp is a powerhouse for project management and makes collaboration easy.
Reviewed on 24/01/2024
It has been a fabulous experience with Basecamp and we seen it really transform our projects. It...
It has been a fabulous experience with Basecamp and we seen it really transform our projects. It has helped us to gain better control on our project work and allows us to collaborate more and achieve better results.
Pros
Basecamp offers an outstanding combination of communication functions which makes it easy for teammates to share information and collaborate more during projects. It helps harmonize all project details into one dashboard which makes it easy to visualize and monitor projects progress. It has a simple and simply designed user interface which makes it easy to use.
Cons
Basecamp has been so perfect and there has been absolutely nothing to like least about it.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Thumbs up for Basecamp
Reviewed on 9/02/2024
Love it. I know that my questions and comments are shared across Canada in seconds and I like that...
Love it. I know that my questions and comments are shared across Canada in seconds and I like that the platform is easy to move around.
Pros
I like that folks from different organizations can work together and collaborate on many different projects. Easy to keep in one place and you have a history right there.
Cons
Sometimes lots of clicks to add or remove people. Not a huge deal though.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simply the best Project management tool
Reviewed on 31/10/2023
In our company, Basecamp is mostly used as a project management tool that helps us to track our...
In our company, Basecamp is mostly used as a project management tool that helps us to track our progress smoothly. It makes overall team collaboration effective and members can express themselves better.
Pros
One fantastic aspect of Basecamp is that you can just simply make your workgroups for different teams and its very effective and consistent with how you can communicate with other team memebers. You can have effective interactions and work can be allocated efficiently. It's incredibly beneficial for collaborating with your team
Cons
Because of how responsive the customer support service through the contact us they've responded very rapidly. Every feature that is offered is simple to utilize. I have only seen Basecamp's positive aspects and I haven't yet seen any drawbacks.
Alternatives Considered
AsanaSwitched From
Trello- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great project management platform.
Reviewed on 2/12/2024
Implementation of the software in our organisation has fostered effective collaboration on various...
Implementation of the software in our organisation has fostered effective collaboration on various work spaces and ensured real-time tracking of task progresses.
Pros
Seamless implementation of the software and flawless tracking of conversations.
Cons
The software is outstanding I have nothing to dislike.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BASECAMP Tool for team Management
Reviewed on 19/01/2024
Overall a very nice tool for managing the team activity and tracking daily task and other activities...
Overall a very nice tool for managing the team activity and tracking daily task and other activities.
Pros
1.One of the best tool in the market for managing and organizing project team activity
2. highly compatible mobile version for tracking of task and activities
3. Customized board and charts for different vendors and managing daily activity and calls
Cons
Customer support team should be more responsive.
Able to manage moderate team size but big team size having issues.
There must be a central repository system for recording the training sessions and important documents.

- Industry: Printing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Realize projects goals with Basecamp.
Reviewed on 15/11/2023
Basecamp is a great project management platform which assist us in better actualization of our...
Basecamp is a great project management platform which assist us in better actualization of our projects and this makes it easy for us to achieve our project goals. It brings unity when working by making collaboration and communication very paramount during projects.
Pros
Basecamp is resourceful work management platform that is rich in project management tools and which allows us to effectively carry out and control our project work. It offers meetings and messaging functions which allows us to communicate smoothly during projects. Basecamp makes collaboration such a big achievement by offering a shared dashboard and workspace where every team member can access all the project information that are needed thus enhancing teamwork among ourselves.
Cons
All has been fulfilling with Basecamp. We get exactly what we need and no feature is difficult to use.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Project Management Made Easy
Reviewed on 23/05/2024
Pros
During a recent project, my team and I tracked our progress, shared files, and discussed updates all within Basecamp. This streamlined our workflow and improved our efficiency.
Cons
It took my team some time to get used to the layout and find where everything was. This made the initial setup slower than expected.

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Experience using Basecamp
Reviewed on 17/07/2024
Pros
What i like mosr about basecamp is it ability to make communication between team member really easy and it gives teams ability for planning how the project is going to be and what our team is working on.
Cons
Its gives limited feture and customization ability
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Project Management Made Easy: A Review of Basecamp
Reviewed on 2/08/2023
As project leader, I particularly appreciated the progress tracking feature. I could see the status...
As project leader, I particularly appreciated the progress tracking feature. I could see the status of each task at a glance and identify potential bottlenecks. It helped me make informed decisions and provide necessary support to team members when needed.
Pros
One of the most appreciated aspects of Basecamp is its simplicity and user-friendly interface. Many users find it easy to navigate and use, even for those who are not tech-savvy. The app's straightforward design allows teams to quickly get started and collaborate effectively without a steep learning curve.Additionally, the centralized nature of Basecamp is highly praised. Having tasks, messages, files, and discussions all in one place helps teams stay organized and reduces the need to switch between multiple tools or platforms.The ability to manage multiple projects within Basecamp is also a favorite feature. It allows users to keep various projects separate and ensures that each project gets the necessary attention and focus.Overall, Basecamp's ease of use, centralized organization, and support for multiple projects make it a popular choice for task management and team collaboration.
Cons
A common concern I've come across is the lack of more advanced features that some users may be accustomed to in other project management tools. I appreciate Basecamp's simplicity, but it can be a limitation for me as I require more extensive customization and integration options.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Highly recommended
Reviewed on 20/09/2024
Pros
The best thing about Basecamp is that it provides a central hub that is safe and easily accessible to projects. It makes it easy to invite all major project stakeholders and has the ability to discuss projects quickly and easily.
Cons
I'd like to add some project management features.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Collaboration and Tasks Scheduling
Reviewed on 5/12/2023
Incredible online project, team and tasks management. Online workflow management.
Incredible online project, team and tasks management. Online workflow management.
Pros
Brings team together via IMM persistent chatting.
Ease of scheduling tasks and online approvals.
Project milestone tracking.
Cons
Nothing to complain about it functionality.