Procore Reviews

Great brand known by all. They offer fantastic support and amazing PM tools to empower project teams, from accounting to the field.

Financials can be a bit difficult to implement and train users on and accounting integrations may fall short in certain areas.

Real-time recording sheet of notes and images allows all staff members to closely observe the work. RFIs can be generated without using the sketch tool with an attachment of visualized images of the sketches, which speeds up the response to RFIs. The sketch tool provides the appropriate and up-to-date images at all times for each of the site and HQ employees to get the project construction correct.

The predisposition to photograph things after they are already housed in a book. The ability to incorporate an appendix to an existing definition so you can change the text and add new appendices to the specification manual. The paint tool would be more useful if the sketch could be overlaid.

Procore will allow all of the projects managed within our company to be managed in a single, universal format which will significantly increase efficiency. Procore also directly connects our office and field teams, including our subcontractors and vendors. Procore offers a lot of training to help get started, and the 24/7 chat support is helpful.

The cost is a big concern, but you don't buy a backhoe to let it sit and not dig holes. Don't spend the money on something like Procore and make its use "voluntary" within your company. Make its implementation throughout your company a critical item. Select your Company Administrators wisely and give them time to learn and properly set up the software to meet your company's needs. Develop standard operating procedures to help your team members understand how to use the software in line with your company's requirements. Procore isn't one of those things where you can just swipe the card and tell everyone to use it.

Admittedly, I fought the use of Procore by my firm for a while. As it became a more prevalent tool used by contractors on my projects on a regular basis I was more or less forced to learn how to use it. In the end, I'm moderately satisfied with the functions that I'm most concerned about as an architect such as tracking RFI's and submittals, creating custom logs and tracking field issues. The bulk of the set up work was performed by the general contractors in each instance as they are using the software for accounting purposes as well. The ability to track drawing changes and updates is also very handy.

While I am still happy to use this software to make the contractor's life easier, it is still a bit cumbersome. The ability to apply multiple sorting fields to RFI's and submittals is a nice feature, but cumbersome to load on the webpage. At times it seems that there are perhaps too many options, especially when trying to create something simple such as a "Open RFI" template to use for meetings. And speaking of meetings, the meeting minute layout within the program is, to put it mildly, garbage. The software is clearly written with the contractor in mind, as if the CA process on the design team side is almost an afterthought. On my most recent project, I had to work with the GC and Procore in order to have the proper RFI and submittal routing established so items don't sit in limbo and become late.

We love the ability to work WITH our subs on our project management software, instead of it being an in-house only product.

There are a LOT of working points and a lot of tiny steps that are required to make certain workflows function properly. Once you get the hang of it, it's a breeze but getting there can be tough.

• Daily Logs are easily completed and sent to the appropriate parties. This means they actually get done which means they are more accurate. Adding photos to the logs is very easy as well.
• Procore allows you to put links to photos on your drawing set. This is especially helpful when we send out bid packages...bidders can see more details and existing conditions for our commercial remodeling projects.
• If you need to send out a lot of requests for quotes, Procore makes it easy to keep track of everything through the Reports function. PM's can also drill down to see who has or has not opened the invitation...a real time saver!
• Procore has a submittal builder built in, so after you upload the spec book, you can click on the builder and it generates a list of possible submittals. You can modify the list to suit your need. This can save days on a large project.
• When you upload revised drawing pages, Procore allows you to overlay the pages and highlights the differences with the new set. This is very helpful even if you were aware of the coming changes. It also allows you the chance to note the changes for possible change orders.

• I'd like to see the ability to more with the mark-up tool. Features that are available on simple take-off software would be nice. Something as simple as being able to place a color-coded dot would be helpful.
• When adding people to the directory, it would be nice if when you forget to complete one of the required fields and hit SAVE...rather than delete everything because you forgot that one step...it'd be nice to just give you a message asking you to "please enter missing information".
• The way is now, seems rather punitive, but I'm sure they will change it.
• I'd like to see other types of scheduling options become compatible with Procore. I do use MS Project, but not everyone does. Project is rather pricey and would be another software product to learn.

What I like most about Procore is the perfect organization that it provides for all documents, reports, and communications of project members on the cloud, which enables all team members and stakeholders to be kept up-to-date and informed of everything that is going on with the project. I appreciate how providing all project management tools in one place simplifies the procedures and saves a lot of time, as most of the outstanding issues are resolved directly, as all concerned will have knowledge of the matter and will communicate with each other to implement the appropriate solution. I love the reports that are prepared by Procore, as they cover all project management functions and show in a modern format that includes graphs and tables the general status of the project's business and completion percentages and also cover all financial aspects and much more. I appreciate that Procore acts as a database that includes all project correspondence, drawings, reports and material delivery requests, and through several logs that show the dates of submission and response, you can know the status of each request or scheme with ease.

Procore is ideal for contracting projects, and I don't think there are any negative things or technical problems, as it is connected to the cloud and has an amazing interface, it depends only on the work team and their cooperation by taking advantage of all the wonderful tools available in Procore.

The Procore Platform gave us the tools to streamline various processes and go to a more paperless system.
We can manage all of our construction projects and bidding projects in one application.
The Sage 300 CRE integration makes payroll, purchasing and accounting process a seamless transfer of information.

When using the email tool or function in the various tool box, if you do not have the correct email address or forget to include an email address there isn't a notification to alert you of the error.

Strong Project Management capability including Contact Management per job, Submittal & RFIs workflows and approvals with ease of communication on mobile devises. Also, syncing with Microsoft Project schedules is a time-saver, and allows views for updated project schedules in calendars. On a customer support level, I did find the live chat very helpful as well as all the Procore tutorials on the various features. I also greatly valued how documents could be uploaded and the system would recognize the drawing page references and label accordingly when saving.

Insufficient as a sole source for accounting services, and does not support information transfers in/out of QuickBooks desktop versions (even with support of Procore connectors). Therefore, accounting team needs to duplicate efforts and manually update prime contracts. Additionally, the accounting module does not really communicate with the project management module so challenged to know as a team what stage project is in, and no easy way to get budget forecasts. Also, navigation around the program was not very logical and user-friendly for many staff members. Lastly, when we experienced a big hurdle with the accounting features, it took months to speak to a support representative who could talk through the issues. Perhaps if Procore would have had a more flexible subscription option, and allow for use of the PM tools without paying for the tools we couldn't implement, we would have wanted to continue our subscription longer.

Procore's high-quality services allow us to manage all our projects on a single platform connected to the cloud, and we can also access them at any time. The amount of information and data related to all aspects of a project that Procore helps us collect and arrange is hard to find on any comparable system. I like the way Procore organizes project events and the sharing features with members so we can easily collaborate on reports and other submissions. I particularly like how we can manage work programs, track closing dates for all activities, give progress updates, and warn members about pending activities so they can follow them according to their major. It's amazing how Procore schedules allow us to monitor all submissions and ensure that approvals or resubmissions of rejected applications are done on time.

The Procore platform and their customer service work well, and I haven't encountered any technical issues while using it.

Not sure I can think of anything I like about it.

There are so many things I dislike, it’s hard to know where to start. The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool. Procore has made my job so much more difficult than it used to be. It is literally the WORST bidding software in the industry! Use ISQFT, Smartbidnet, Building Connected, or a Box folder and email before using this.

The interconnection between the construction drawing set and the RFIs was very impressive for our team and our clients. This wasn't an aspect we were expecting when we initially started with the program. Our clients were also impressed by the "ball-in-court" tracking and the accountability it presented. Everyone on the project could see where something was sitting. The optional email notifications and reminders were helpful and made one less thing for our team to do.

Procore was very adaptable and the Support Team was available and helpful when we were doing the initial set up. I don't have any suggestions for improvement at this time.