FreeAgent Reviews

Pros

Perfect for freelancers and small teams, FreeAgent includes all the aspects needed to control accounts, create / send invoices and keep an eye on projects. Highly recommended for any solo practitioners.

Cons

If you plan to grow and scale your team, it can be a bit limiting, however it is still a great tool for smaller teams and individuals.

Pros

Exceptionally easy to use and easy to learn. I keep the tab open every day. It's easy to "undo" if you make a mistake in an invoice. There's basically nothing that can't be undone by reverting to draft. The recurring invoices tool is really helpful. I don't use the feature where it'll email invoices/reminders. I prefer to do that myself and it's really easy — nothing to really keep track of since I invoice all clients on the same day each month. They make it easy to label bank transactions so as long as I remember to do that once a month or so, all my accounting reports are always current. I don't have to spend too much time on accounting and I don't really have any complaints. The customer service is always fantastic.

Cons

I wish the time tracking feature were just a little slicker. I use Toggl for time tracking, and then I import hours for each client each month. Not a big deal, but one of those little things that would put it over the top.

Pros

FreeAgents offers a lot of features for a very low price and the customer service is good also. I have used them for 3 years and there are other programs that may be a little better, but they are also a lot more expensive.

Cons

I wish that recurring billing was a little easier and the number of integrations is good, but it does not integrate with one of my core programs which is a bummer.

Pros

FreeAgent is a fantastic product. I have only needed to use support a couple of times and they were more unusual questions.

As a freelancer, keeping an eye on income and expenditure, billing and chasing invoices and recording expenses with my phone is really important. Add to that the easy submission of my tax return and it really is a great piece of software.

Cons

I am a little disappointed that I could not receive any of the discounts offered to new customers. (e.g. 6 months half price).

Pros

Easy to use, intuitive, provides high quality information about the state of play of my business and my ongoing liabilities for tax and keeps easy track of who owes us money and how to send reminders. Quotation system works well, bank integration excellent and shared access for my back office book keepers means a lot less hassle. Love the App for capturing expenses and mileage

Cons

Worry about their inability to let me download copies of all scanned images I have added. I really cannot find anything else to say

Pros

I've been using FreeAgent for approximately 5 years, I think, and I would be lost without it. The app is really user-friendly, and I love how easy it is to submit my accounts to HMRC at the end of the year. On the few occasions that I've needed assistance, I've had an almost immediate response with helpful information. Highly recommended.

Cons

It felt a little expensive at first as a solo trader, but I think it proved its worth in ease of use so quickly this isn't really a con. Plus they have a great affiliate scheme so you can bring the overall cost down by recommending others.

Pros

Very easy to use and gives valuable, easy to read information on status of the business.
Easy to set up and monitor invoices and add information.
Excellent automatic calculation of tax liabilities and ability to file through interface.

Cons

The bank feed for importing HSBC bank transactions is terrible and takes an age to import transactions which is disappointing with todays technology. From the forums this appears to be a longstanding issue that should have been fixed by now but isn't and unsure if it will be.
Self-assessment should be updated to include ability to add capital gains and property income.

Pros

FreeAgent is great for tracking projects from quote to invoice to payment. It makes the daunting task of tax a breeze too.

Cons

There are always a few user specific scenarios that aren't catered for (usually there is a work around). Can't think of any for me though.

Pros

I run a limited liability partnership and FreeAgent gives me the ability to control the accounts without having to involve accountants. Everything is so easy from generating the accounts for Companies House, managing my travel expenses, time tracking and billing, and sorting out VAT and self assessment returns. The best accounting software I've yet discovered for a freelancer business. It has all of our needs covered.

Cons

I had some initial issues but that was mainly because I didn't know what I was doing. A bit of browsing round the help pages soon sorted that out.

Pros

Easy to use
Excellent customer support

Cons

Doesn't handle subcontractors as a distinct category of user. We have associates who book time and expenses which are billed to clients. We have to set them up as employees and then work around VAT, etc. to make sure we charge customers right amounts and pay contractors accordingly.

Pros

the mobile app is great for tracking time or updating expenses while on the road
Like the time reporting features to report by contact or project
Tax Timeline also really helpful for getting a quick understand of what's owed

Cons

It's difficult to make corrections on invoices, especially if an expense or time item is labeled wrong, requires deleting/creating a new invoice rather than being able to unlock the items associated with it and fix them.
Layout options for invoices are very limiting unless you create your own CSS file.
Can't change account type without contacting admin - ie I mistakenly set up as a sole trader instead of private ltd company and says I have to contact customer service to change it.

Pros

Makes accounting for our small but complex company simple and easy to understand. It's clear, with lots of support, and has taken over from the spreadsheets/Sage/panic that used to be our system.

Cons

No cons - it really does solve all our accounting and administration issues

Pros

It has a customizable visual interface that makes working with this program great. The projects section also has some great reporting functions.

Cons

The recurring billing is a little bit difficult to get to grips with but once you understand it, there are no issues.

Pros

ongoing admin collation, logging of all receipts
can see future tax amount owing
invoicing directly from the system

Pros

Google apps integration

Pros

Does what it's supposed to. Lots of functionality with more control than quickbooks. Reports are nice.

Cons

Bank transactions never automatically imported. Created random transactions based on categorization of others. Overall, each of its functions seem to function better independently than they integrate.

Pros

Very easy to onboard clients; Linking bank accounts through open banking is straightforward and facility works well; Simple user interface makes it easy for novices to use; Very good customer support; Can be had for free of you use and RBS group bank account including Mettle; On the go invoicing is nice for some business as well as the expense logger

Cons

Not as flexible as some accounting packages; a few of the facilities are still a work in progress and you need to do a workaround

Pros

For me, the general look of the overview screen makes the experience of looking at my accounts a lot less scary. I also find that the whole thing is easy to use, from reconciling my bank accounts to sending out invoices. Plus they actually sort your taxes out (this might only be in the UK though)!

Cons

I am probably not using as much of the software as I could. (e.g. payroll and time tracking) but I'm just proud that they've convinced me how simple and professional it is to use them for invoicing.

Pros

I use freeagent everyday for my business and it's like the best so far. Helps to generate invoices and estimates for client, it gives an overview of your account in the first page which you can easily see at first glance. I recommend freeagent anyday anytime.

Cons

Freeagent generates number for each of the invoice or estimates which can be confusing sometimes especially if you have to delete that invoice or estimates but nevertheless it's a stress free software, it does all the work.