Slack

4.7 (23,691)
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A single place for team communication and workflows

Overall rating

4.7 /5
(23,691)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

96%
recommended this app
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23691 Reviews

Samiha
Samiha
Overall rating
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive communication

Reviewed on 26/02/2025

I have been using Slack for years and it's great to see product improvements over the years. It's...

I have been using Slack for years and it's great to see product improvements over the years. It's an easy tool to setup for remote teams to get communication going in a more structured way than email. My preferred tool over MS teams.

Pros

It's an intuitive workplace communication app that has a lot of layers of further functionality past DMs and channel communication. You can create to do lists, build automations for reminders and Slack integrates with almost every other tool you use.

Cons

The use of threads isn't always straightforward for everyone. There is a company culture/transformation piece to using Slack effectively or to it's max potential which can be difficult to get everyone onboard. Notifications can be cluttered.

Zuen Kay
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack is a great tool

Reviewed on 26/02/2025

excellent and very helpful. It can store files and videos.

excellent and very helpful. It can store files and videos.

Pros

its easy to use and easy to install and you can even download it in your mobile

Cons

i think the version that I used cant do calls

Safia
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The tool needs some serious updates

Reviewed on 5/02/2025

It's alright. I do think that the UI is very simple but other than that it needs some work.

It's alright. I do think that the UI is very simple but other than that it needs some work.

Pros

Very simple to use. Barely need more than 5 mins of training.

Cons

I seem to be missing a lot of notifications, so are most of my colleagues.

AJ
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I am a professional developer who has used Slack for around 5 years

Reviewed on 19/12/2024

I enjoy how Slack is in a unique space of being the preferred messaging platform for software...

I enjoy how Slack is in a unique space of being the preferred messaging platform for software developers, both enthusiasts and professionals. It is modern & feature-rich enough to fit both personal and professional use. As mentioned earlier, the adoption on the professional side lags behind similar tools. I’ll finish by saying one of the most versatile features that Slack for Enterprise has built is the workflows/automation feature.. and it should continue expanding on this feature to outpace it’s competition.

Pros

The interface and integration capabilities of Slack are several times more modern than similar messaging tools.

Cons

Slack has more work to do to overtake market share in Enterprise use cases, meaning those professional teams who are already integrated into the Microsoft environment and prefer Teams. It is often the case where Slack is used on the side, as an addendum, to a team that is already using a different communication platform. I guess this kind of problem would be best remedied by better marketing & outreach to promote Slack’s features and ease.

Sreerag
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of Slack

Reviewed on 15/02/2025

I have been using slack from last 7 month and had a great experience and didnt face any issue till...

I have been using slack from last 7 month and had a great experience and didnt face any issue till now.

Pros

The most liked feature is the chat option and the hurdle for quick meetings.

Cons

I like Slack, there is nothing that i dislike about it

Prasad
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Main Part of our Team collaboration

Reviewed on 9/02/2025

I am happy with Slack features and it's user interface.

I am happy with Slack features and it's user interface.

Pros

Slack is the best tool for team communication.

Cons

Slcak sends lots of notifications that are annoying and disturbing.

Ishant
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use.

Reviewed on 24/02/2025

My overall experience with Slack was very good and I would recommend using Slack.

My overall experience with Slack was very good and I would recommend using Slack.

Pros

User Interface is clean .Slack supports real-time messaging and making team communication fast.

Cons

Slack can be expensive for small teams. There free plan has limitations.

Youngmin
Youngmin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Simple and Intuitive Communication Tool

Reviewed on 9/01/2025

In the end, I’m happy with Slack as the primary tool for our organization. However, I’d recommend...

In the end, I’m happy with Slack as the primary tool for our organization. However, I’d recommend pairing it with another communication platform, like Teams or Google Workspace, to ensure you have all the features you need. The simplicity of Slack is great, but it can also be a bit of a double-edged sword.

Pros

Slack stands out for its simplicity and ease of use, making it effortless to communicate with colleagues via channels or direct messages. The ability to organize conversations into threads adds a layer of structure, keeping things tidy. Plus, you can integrate it with other tools like GitHub, which can be a real benefit.

Cons

However, compared to Microsoft Teams or Google Workspace, Slack's integrations with third-party services are somewhat limited, which can feel restrictive. While video calls are seamlessly built into Teams or Google Chat, Slack requires an external platform for that feature, which can be a bit inconvenient if you're already using it as your main communication tool.

Samuel
Samuel
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good collaboration tool, hard to manage

Reviewed on 13/02/2025

I enjoyed using slack for collaboration and management of work flow among team members, it's great...

I enjoyed using slack for collaboration and management of work flow among team members, it's great for experience managers but it can be overwhelming to keep track of flow,I think the dashboard is too difficult to monitor and It can be very slow

Pros

It's a great collaboration tool which gives maximum control to the manager to create group by department

Cons

I find it too slow and technical in chat arrangements and flow, it doesn't do well on mobile

Apurav
Apurav
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

To have best interaction with your team, Use Slack.

Reviewed on 12/01/2025

Overall great experience, highly recommended!

Overall great experience, highly recommended!

Pros

Using slack, I love it's amazing collaboration features among team.

Cons

Without proper customization, notification overload can be excessive.

Hussain
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A solid option to centralize communications

Reviewed on 4/11/2024

I have been using Slack since around 2016 or 2017. It's been long enough that I don't remember...

I have been using Slack since around 2016 or 2017. It's been long enough that I don't remember exactly when.

Pros

Communication is seamless. Even though it is an instant messaging product, it lends itself surprisingly well to transactional communication as well, effectively replacing email for most use cases.

Cons

Search is painful. Notifications with channel membership takes some work to get right.

Melanie
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great for Team Communication, But Room for Improvement

Reviewed on 11/12/2024

Slack has been useful for my team's asynchronous communication needs, but definitely lacks some of...

Slack has been useful for my team's asynchronous communication needs, but definitely lacks some of the functionality we need for maximum confidence in our communication.

Pros

I love that it has a free version and allows video, audio, text, and pictures for communicating with my colleagues. It's a good way for our remote team to stay connected.

Cons

I do not like the inconsistent notifications and the way threads work. My team has missed important communications way more often than we have with other similar apps.

Jenna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Favorite messaging platform out there!

Reviewed on 10/11/2024

Pros

To start, the easy to use interface is a HUGE benefit. If you have ever used any messaging platforms before, jumping into Slack will be seamless. It is intuitive and streamlined. I also love that it keeps all communication in one place - whether that be huddles, group chats, one-on-one conversations, or channels. Everything is easily searchable. Slack really improved its functionality when it added the ability to do calls a few years back.

Cons

Overall, I am thrilled with the platform. I love that it offers a free plan, but the paid are a bit pricey compared to others in the market. Also, the limited users available in a huddle is a bit of a con but not large enough to deter me from recommending Slack.

Adewale
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What You Need to Know About What I Know About Slack

Reviewed on 24/11/2024

Pros

I am a daily user of Slack-: I nearly like everything about Slack. It streamlines internal communications via creation of unlimited comms channels.
Video conferencing tool was incorporated recently which has saves me a lot of time since I do not integrate with external web conferencing apps.

Cons

Slack is one and only tool which I have used for an extended duration without facing challenges.

Chrispine
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most Iconic BIM Tool of this Era: Slack

Reviewed on 2/01/2025

Pros

Slack makes it super easy to collaborate via unlimited communication channels.
In addition, I like the new video conferencing feature since it allows me to conduct online meetings.

Cons

I do not have any drawback which I face when using Slack to enhance team collaboration.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Slack Knack for Greatest of all Time Messenger

Reviewed on 7/02/2025

After using Slack for more than two years, I felt very optimistic that Slack is the most valuable...

After using Slack for more than two years, I felt very optimistic that Slack is the most valuable tool for communication, which makes a great replacement for Microsoft Team in the case of smaller teams or smaller companies. From using Discord for my personal uses to using Slack for work, I can really say that Slack works very well in plenty of situations for those who are into messaging.

Pros

Slack has features that allow users to utilize a lot for their work or for other purposes. Highly versatile.

Cons

While Slack is easily thought to be a hard-to-be-replaced tool, I'm hoping there are some improvements, including canvas, lists and developer mode. With these features considered, Slack will be spot-on. I would have expect the creator or developer to implement more features for other criterion other than just messaging.

Chinwe
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Must Have BIM, Live Chat and VC Program

Reviewed on 11/11/2024

Sharing large files, sending and receiving instant messages are the main benefits which i relish...

Sharing large files, sending and receiving instant messages are the main benefits which i relish with Slack.

Pros

Slack gives me the ability to handle corporate meetings online via the nee updated feature (VC).

Cons

Ever since they upgraded the version mainly incorporating VC capability, the platform became flawless like never before.

Alexandra
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A.Nott 6+ Years Slack Experience Explained in a Survey

Reviewed on 24/10/2024

Pros

Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing.
The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet.

Cons

If overall rating was exceeding 10 *, I would have rated it high since vendor keeps updated the platform everyday.

Jonathan
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack: Futuristic BIM, Live Chat & Team Collab Tool

Reviewed on 9/10/2024

Pros

Accessing instant messaging, video conferencing, file sharing, collaboration and remote work features in one place is what I like most about Slack.

Cons

There is nothing that I do not like about Slack - it accomplishes all my needs.

Moran
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It achieves a commitment to rapid response, ensures continuous communication between all team...

Reviewed on 6/01/2025

Slack contributed to achieving more effective communication and response always by ensuring that...

Slack contributed to achieving more effective communication and response always by ensuring that messages and data are delivered in real time.

Pros

Slack kept communication always available between all team members, gave managers the ability to continuously direct at all times. I liked how it documents the response, achieves transparency in accountability for shortcomings. I liked the ease of creating channels, defining permissions. It is great that Slack gives us the privacy needed to discuss and update data, and separates private communication for work from personal communication applications. Slack is easy to connect with all our applications, making transferring data and sharing everything simpler.

Cons

I did not think about the negatives, the positives are many and the benefits that Slack achieves are great.

Erin
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Slack is great!

Reviewed on 17/02/2025

I have enjoyed my experience with Slack. It makes it really easy to communicate with my team and...

I have enjoyed my experience with Slack. It makes it really easy to communicate with my team and separate different things into different channels for those who should be concerned about different issues. It is very easy to use as well.

Pros

I like how different channels can be created for individual groups of people. I also like the search functionalities and that I can search for keywords and find messages from years back about the issue. I also love the bookmarking function.

Cons

I wish that the notification settings were easier to configure.

Serene
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack Review by HOPD

Reviewed on 4/09/2024

Pros

Slack is the most robust BIM tool that I have ever used. Currently, I like the newly updated feature (video conferencing) since it allows me to conduct online meetings without integrating with external web apps.

Cons

I have never come across any drawback ever since I implemented Slack in 2018.

Hannah
Overall rating
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Can't imagine my workday without Slack

Reviewed on 1/02/2025

I was a Microsoft Teams user from 2017 - 2022, and I found it to be usable and an important tool....

I was a Microsoft Teams user from 2017 - 2022, and I found it to be usable and an important tool. But that's a night and day difference to Slack's use in my life.

I find the interface to be clean and easily usable.

I work at a remote agency, and Slack is so integral to staying in communication across projects. We have channels for each of our clients, and these channels are such a great place to keep things organized.

The huddle feature makes it so easy to have a quick call with each other.

I also love the statuses - being able to see when people are in lunch, in meetings, or - as we use Slack, what their Spotify Daylist title is - is such a great way to do things.

I love being a Slack user - I can't imagine my workday without it.

Pros

I love that in a remote work culture, Slack makes it easy to get to know and appreciate co-workers. I love how easy it is to track different projects, keep up conversations with coworkers, share inside jokes, and be a hub for company experience.

Cons

Perhaps the only thing I dislike about Slack is how easily available it is to me (no work life boundaries when you can always check it!) and every once in a while, an integration acts a little funky with it. For instance, I have my Google calendar synced up with it, but it will sometimes show me the notification awkwardly. Those two things are things I have to dig deep to find as a frustration.

Victor James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why I Prefer Slack for Large File Sharing and BIM

Reviewed on 3/09/2024

Pros

With Slack, I am able to send and receive direct messages over the internet.
Sending large files online is another added advantage.

Cons

I have zero issues attached to Slack at the moment since it meets all my needs.

Pius
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What You Oughta Comprehend ‘bout Slack

Reviewed on 7/11/2024

Large file sharing, team collaboration and video conferencing.

Large file sharing, team collaboration and video conferencing.

Pros

Currently I like the fact that the vendor incorporated video conferencing capability which allows me to handle corporate meetings online without integrating with external apps.

Cons

Truth be told, I am facing zero drawbacks when using Slack at the moment.