dotloop

4.7 (657)
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Real estate transaction management software

Overall rating

4.7 /5
(657)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.6/5

94%
recommended this app
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657 Reviews

Bryan
Bryan
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dotloop is better for the agent than for the person signing.

Reviewed on 3/02/2022

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember...

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it.

Pros

Much easier to use than zipforms and docusign for the agent.

Cons

Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign.

Josh
Josh
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Making Transaction Management Manageable

Reviewed on 18/10/2019

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing...

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Pros

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Cons

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Alternatives Considered

TOP PRODUCER

Reasons for Choosing dotloop

Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability).

Switched From

TOP PRODUCER

Reasons for Switching to dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.
Merribeth
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Expensive and Not User Friendly

Reviewed on 14/01/2023

My experience is that it is not user friendly. Many agents cringe when having to use it.

My experience is that it is not user friendly. Many agents cringe when having to use it.

Pros

It has very good security protocols in place. It also allows an agent to store documents.

Cons

It is overpriced and not user friendly for agents or clients.

Mike
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lovin Dotloop

Reviewed on 14/08/2024

I have been using Dotloop for as long as I can remember, since day one, my overall experience with...

I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did.

Pros

The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all.

Cons

I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain.

Mike
Overall rating
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Dotloop...a good electronic signature app

Reviewed on 3/06/2024

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is...

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use.

Pros

I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI.

Cons

I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall

Stephanie
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great and affordable.

Reviewed on 10/08/2024

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client...

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents.

Pros

Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable.

Cons

I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint.

Juanita E.
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Helpful

Reviewed on 16/08/2024

Pros

Very easy and help to teach and share with other Realtors.

Cons

It is not used by all parties in a transaction.

Alternatives Considered

Docusign

Reasons for Switching to dotloop

Because I was familiar with this product.
Teri
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Product

Reviewed on 3/09/2024

Very good. I have no problems with dotloop and feel it is a simple program to navigate.

Very good. I have no problems with dotloop and feel it is a simple program to navigate.

Pros

Prior to being a Realtor I was an Admin in Broker office and dotloop certified to train our Agents. I like the program and have never used another so have no comparison.

Cons

Two signatures required and the constant signing in.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DotLoop for Real Estate Brokers

Reviewed on 28/03/2024

Pros

Ease of use, documents and signing all in 1 place

Alyson
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, Convenient and Affordable!

Reviewed on 16/09/2024

Very good. From the product itself to customer service.

Very good. From the product itself to customer service.

Pros

I like it's ease of use and how I can categorize my files and transactions. Also, customer service is top-notch.

Cons

There are things I've had to call into customer service that I couldn't figure out how to do from info on the app/website. Wish there was a robust "help" section so that I could find out my answer without calling in!

Heather
Heather
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An essential for a real estate agents!

Reviewed on 18/09/2019

Excellent!!

Excellent!!

Pros

The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.

Cons

I have to add an email for each roll including the opposite party which I don’t have access to

Alternatives Considered

Signable, Docusign and DigiSigner

Reasons for Choosing dotloop

Dotloop has so many possibilities & features that other systems do not offer and functions easily specifically on a mobile device!

Switched From

Docusign
Mukhabbat
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you feedback Dot Loop

Reviewed on 15/04/2024

It was good so far. Thank you very much!

It was good so far. Thank you very much!

Pros

Easy to use. Its simplicity. Thank you very much!

Cons

As a buying Agent, I don't have any problems from getting back signatures from buyers,, but when I send the signed by buyers docs to a listing Agent, my docs on my side still stay unsigned, even though the seller and listing Agent signed it. All my Contracts and other docs in my loop stay unsigned by sellers and their Agent. I have to ask them to email the signed doc. It is very uncomfortable and time consuming.
With DocuSign, I get their signatures immediately and right on spot without asking receivers to send the signed documents in a separate email.

Jim
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love dotloop!

Reviewed on 13/11/2023

Pros

The learning curve is very easy. I like how I can have folders set up for every property and can archive items that I no longer need.

Cons

I'd like to be able to remove a person from the loop

Juan
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why I cancelled my subscription

Reviewed on 21/05/2024

Excellent, fantastic, great for business

Excellent, fantastic, great for business

Pros

Everything about s good with this product

Cons

It doesn’t work with every broker, I just found that out

Todd
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

dot Loop sign and send

Reviewed on 2/09/2024

Overall experience was great. It helped me close on a home from out of state.

Overall experience was great. It helped me close on a home from out of state.

Pros

Very convenient to get signatures for documents.

Cons

Sometimes it’s difficult to know if you’re done signing.

ANTHONY
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Must try App.

Reviewed on 3/09/2024

Efficient and user-friendly platform for real estate.

Efficient and user-friendly platform for real estate.

Pros

Seamless collaboration and e-signature features.

Cons

Limited customization options for forms and templates.

Verne
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Usage Survey

Reviewed on 28/08/2023

Pros

Electronic Signatures were made better with Dot Loop.

Cons

Nothing, we like it better than our previous program.

Nicole
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

High volume admin point of view

Reviewed on 16/06/2023

Over all dotloop serves it purpose.

Over all dotloop serves it purpose.

Pros

Ease of access and Loop Templates are the features I find most appealing.

Cons

I wish we had the ability to select signing order and have more ability to customize the documents.

Jason
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Dotloop usage

Reviewed on 7/06/2024

Pros

The ease of transaction management and signatures

Cons

Sometimes it can be finicky & glitchy like most software

John
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An incredible time saving tool

Reviewed on 25/09/2024

Used it for all of my digital signatures during our house buying process.

Used it for all of my digital signatures during our house buying process.

Pros

Super Easy to use, very clear and concise.

Cons

Only dislike i had was that i hadnt been using it years ago

Dalit
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dotloop

Reviewed on 29/03/2023

Very good

Very good

Pros

Very easy to use. Simplifies my work and help the transactions to run smooth in real time

Cons

i like everything with Dotloop so i don't have any cons so far

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everyday Use Tool for Real Estate

Reviewed on 5/02/2023

My personal experience is amazing. I love how easy everything is done through this tool but I...

My personal experience is amazing. I love how easy everything is done through this tool but I really do wish users knew dotloop more regularly.

Pros

The best feature for this software is electronic signature and file sharing. It makes my life easier when it comes to getting tasks done.

Cons

The least feature is getting customers/clients to respond through a document signing app called dotloop. The company name needs reassurance when sending emails.

richard
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dotloop Review

Reviewed on 16/01/2023

In general the product is exceptionally easy to understand once you work out the layouts your...

In general the product is exceptionally easy to understand once you work out the layouts your desired way. Our representatives truly like that sharing reports for online endorsements is so natural.

Pros

I'm ready to manage land exchanges easily electronically what chops my time down from printing out, getting marks, faxing or conveying archives, and so on. The time saved merits everything! Dotloop gives me a bigger number of choices of purpose than zipform and is a lot simpler to utilize. I'm likewise ready to take another specialist's report and effectively alter it in dotloop as a PDF.

Cons

There are insufficient decisions for what stage the exchange is at. For example on a land buy bargain the decisions for status are Pre-offer, under agreement, removed, sold, ended or filed. Where is "acknowledged offer"? Or on the other hand "under lawyer survey" and so forth or perhaps let us modify our own status? Yet, that is unthinkable as well.

Jessica
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeping me and my clients in the loop!

Reviewed on 25/12/2020

Of all the real estate technology, software, tools, apps available and there are thousands I’m...

Of all the real estate technology, software, tools, apps available and there are thousands I’m sure, Dotloop is by far my most important tool as a real estate agent. When I first started my real estate career I literally had no idea what documents I needed to complete. My brokerage offered dotloop to all its agents. So I added my first loop, selected the option for residential seller, and voila—all the forms that I needed to have complete were right there in front of me. Had I not had dotloop, I would not have been able to complete that first deal on my own. I had never been shown what paperwork was needed. And it was so easy to use. Everything I needed was right there and so easy to use. I have since changed brokerages and dotloop made the swap super easy. I’m a bit of a tech geek and want to know all the features a software provides. So I always check for user manuals. And I loved that they offer a PDF manual. I later learned about the Certified Looper Course. I enrolled and completed the course and received my certification. The tips and tricks I learned in this course had saved me countless hours managing my transactions. I can’t say enough good things about this software. It’s my most important tool.

Pros

Most liked features include: Ease of use for user and their clients; secure; ability to add new interactive forms; export client contact information; integration with Zillow, Gmail, etc.; Co-Op docs; AUTOFILL;

Cons

A feature that I would like to see added is within each loop you have a calendar tab that you can select. Once selected you see 3 full calendar months- the entire current months calendar, previous month and following month. You can toggle back to previous months or ahead to future months. The calendar shows all the key dates related to that loop both past and present. It pulls all the key dates from all the forms within the loop to give you a birds eye view of deadlines, expirations, etc. For example, a buyer loop would show the date offer was made, offer expiration date and time, offer accepted date, inspection period from start day to final day, anticipated closing date, financing contingency dates, extension periods, final walkthru date, Date of appraisal, Warranty start and end dates, etc. The system would provide you and your client with email and or text alerts for upcoming or expired dates. One click and you see a 3 month view of all the key dates for that loop.

Candee
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Powerful Platform

Reviewed on 8/10/2021

I use dotloop as a single source for all of my document and file management and retention needs....

I use dotloop as a single source for all of my document and file management and retention needs. The latest and greatest Forms, Contracts, Disclosures from my real estate associations always seem to be present. I love that I can even map interactive fields to my own internal/brokerage specific forms--fields that autofill based on the info used to create a loop. I have even created some forms that will do the math for me.

Pros

Simple to use, highly customizable, very flexible yet consistent.

Cons

The mobile app leaves a little to be desired--I get that maybe it can't be as robust as the desktop platform, but it is a little bit difficult to navigate, especially when trying to download/export a document to a device to be distributed via an email account. Sometimes it can be challenging to locate older, but still active, files.