---
description: Learn how RazorSync can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: RazorSync Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# RazorSync

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> RazorSync is a business management and field service software that streamlines scheduling, dispatching, and invoicing on any device, including mobile phone, tablet, and computer.
> 
> Verdict: Rated **4.3/5** by 487 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of RazorSync

•RazorSync assists with scheduling, estimating, and invoicing.&#10; &#10;•The tool integrates with QuickBooks and the accounting records are automatically updated.&#10; &#10;•It is perfect for small to medium service businesses including HVAC, plumbing, electrical contractors, IT and computer repair, lawn care, pest control, security, appliance repair, property management, and more.  &#10; &#10;•It allows customers to manage their customers and field workers, schedule and dispatch workers, generate estimates, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 487 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RazorSync
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$85.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing Package Plans:&#10;• Solo, up to 2 users, $85/month (annual plan)&#10;• Team, up to 7 users, $175/month (annual plan)&#10;• Pro, up to 15 users, $360/month (annual plan)&#10;• Enterprise, unlimited users, reach out for pricing&#10;&#10;All plans start with a 14-day FREE trial with all the features of the Enterprise package.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Billing & Invoicing
- Billing Portal
- CRM
- Calendar Management
- Calendar Sync
- Client Portal
- Contact Database
- Contract/License Management
- Cost Estimating

## Integrations (6 total)

- Google Calendar
- Google Maps
- Microsoft Outlook
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)

## Related Categories

- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)
- [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software)
- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)
- [Time Clock Software](https://www.getapp.co.nz/directory/265/time-clock-attendance/software)
- [Workforce Management Software](https://www.getapp.co.nz/directory/267/workforce-management/software)

## Alternatives

1. [QuickBooks Online Advanced](https://www.getapp.co.nz/software/100262/quickbooks) — 4.4/5 (1037 reviews)
2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [QuickBooks Enterprise](https://www.getapp.co.nz/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews)
4. [FreshBooks](https://www.getapp.co.nz/software/8290/freshbooks) — 4.5/5 (4506 reviews)
5. [Housecall Pro](https://www.getapp.co.nz/software/101089/housecall-pro) — 4.7/5 (2737 reviews)

## Reviews

### "RazorSync is a life saver\!" — 5.0/5

> **Lucine** | *10 June 2016*
> 
> **Pros**: The map page allows me to coordinate the incoming jobs according to location and also to track my plumbers off their smart phone GPS so I can estimate ETAs for the customers.  The Reports tab is also very versatile and I am able to obtain the necessary data I need with just a few clicks\!&#13;&#10;&#13;&#10;The Support Staff are all professional and knowledgeable.  I usually get answers to questions right away or in a reasonable timeframe.&#13;&#10;&#13;&#10;I love that if RazorSync is down, I still have access to the appointments via our gmail account\!
> 
> **Cons**: Support hours are too short - It would be great if they were available so business in all the time zones had access during typical business hours (M-F, 8-5) or longer.
> 
> RazorSync is a very cohesive product that helps me coordinate my plumbers on all their work orders, tasks, my customer database, allows files \&amp; pictures to be attached to specific jobs or the customer.

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### "RazorSync is great for any sized business" — 5.0/5

> **Duane** | *6 November 2019* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like the flexibility that comes with Razorsync. I can make adjustments on the fly
> 
> **Cons**: Inventory management portion leaves a lot to be desired

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### "Lots of potential, but not quite there" — 3.0/5

> **Natalie** | *2 November 2019* | Facilities Services | Recommendation rating: 5.0/10
> 
> **Pros**: Relatively easy to use.&#10;&#10;Inventory management w/ price tiers is useful, but we havent actually used that feature yet.
> 
> **Cons**: Lacks intermediate levels between admin and user. It would be nice if you could supervisors the ability to make WOs w/o giving them access to other sensitive information.&#10;&#10;Lacks fields that are visible to management, but not employees (for instance a place to put billing information for jobs that are based on a bid price rather than an hourly labor rate)&#10;&#10;Service items are not time stamped which makes them unhelpful for many types of reports.&#10;&#10;Not bilingual.&#10;&#10;Frequent technical issues including issues w/ GPS.&#10;&#10;Breadcrumbs are hard to interpret because you can zoom in enough. Makes it impossible to tell when an employee started and stopped at a given location.&#10;&#10;It would be nice to be able to close out multiple WOs that are part of the same service request at the same time/ if it was more friendly for those situations that might only have one line of billing despite multiple people or days of work being required.&#10;&#10;Makes you change password too frequently.
> 
> Nice to be able to see (for the most part) where employees are and dispatching works very well. RS would be a better fit for a company that could use it as designed. Unfortunately, in order to get RS to operate as we need it to to, we have had to make up many complicated and time consuming procedures that offset much of the time savings afforded to those whose business models are more compatible w/ RS's design. The ability to make customizations could potentially solve this issue.&#10;&#10;Customer service leaves something to be desired.

-----

### "Affinity review" — 4.0/5

> **Dominic** | *22 March 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to work with and the customization options.
> 
> **Cons**: Sales tax settings reset when sync to QuickBooks, card payments for one off customers.
> 
> Great experience. Just a few things that would help our workflow. Happy with product overall.

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### "Easy way to organize some chaos" — 4.0/5

> **Mat** | *1 November 2019* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: RS offers a solution that follows each of our projects from start to finish - no need to jump around to a multitude of platforms.
> 
> **Cons**: The product is feature-rich and that sort of gets in the way of a smooth-running platform if you’re looking for on-the-go ease.
> 
> Overall, our experience has been quite good.

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## Links

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| nl-BE | <https://www.getapp.be/software/91316/razorsync> |

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