---
description: Learn how PayPal can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: PayPal Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [PayPal](/software/91263/paypal)

# PayPal

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> PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.
> 
> Verdict: Rated **4.6/5** by 26419 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PayPal

• PayPal helps customers pay any way they want from anywhere. Let users pay now, pay later, or offer subscriptions or global and local payment options.&#10;&#10;• Send payments to contractors or vendors directly from the account with PayPal. &#10;&#10;• The network securely processes multiple transactions each month. It helps protect business and customers against fraud with global reach and fraud protection technology of PayPal.&#10;&#10;• Users can access funding, drive sales and conversion with shopper insights, and connect with new marketplaces.&#10;&#10;• With the platform, users have tools and resources required for reporting, analytics, shipping, and cash management tools from a single dashboard.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 26419 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PayPal
- **Location**: San Jose, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$0.29
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Pricing is based per transaction.&#10;2.5% + Fixed fee ( $0.041)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States

## Features

- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Anomaly Detection
- Authentication
- Barcode/Ticket Scanning
- Billing & Invoicing
- Billing Portal
- CRM
- Cash Management
- Check Fraud Detection
- Compliance Management
- Contact Database
- Credit Card Processing
- Customisable Dashboard

## Integrations (53 total)

- 123FormBuilder
- 17hats
- Acuity Scheduling
- AthletaDesk
- BetterUnite
- BigCommerce
- Cash App
- ChargePay
- Chargebee
- Cognito Forms
- Constant Contact
- Donorbox
- Ecwid
- Formsite
- Fundraise Up

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.getapp.co.nz/directory/23/payment-management/software)

## Related Categories

- [Payment Processing Software](https://www.getapp.co.nz/directory/23/payment-management/software)
- [Fraud Management Software](https://www.getapp.co.nz/directory/13/financial-fraud-detection/software)
- [Retail Management Software](https://www.getapp.co.nz/directory/198/retail-management/software)
- [Reporting Tools](https://www.getapp.co.nz/directory/931/analytics-reporting/software)
- [Recurring Billing Software](https://www.getapp.co.nz/directory/1591/recurring-billing/software)

## Alternatives

1. [Stripe](https://www.getapp.co.nz/software/91015/stripe) — 4.6/5 (3343 reviews)
2. [Square Point of Sale](https://www.getapp.co.nz/software/91016/square-point-of-sale) — 4.6/5 (3031 reviews)
3. [QuickBooks Online](https://www.getapp.co.nz/software/20428/quickbooks-online-edition) — 4.3/5 (8451 reviews)
4. [NetSuite](https://www.getapp.co.nz/software/9137/netsuite) — 4.2/5 (2042 reviews)
5. [Epos Now](https://www.getapp.co.nz/software/106871/epos-now) — 3.8/5 (719 reviews)

## Reviews

### "Efficiant online payment system for business" — 4.0/5

> **Junaid Tharupeedikayil** | *9 May 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Easy international and local payments. Strong protection of buyer and seller transactions. Support multiple currencies for global business. Convenient integration with e-commerce platforms.Quick payment notification and tracking
> 
> **Cons**: High currency conversion fees. Customer support response time should be improved. The withdrawal process takes longer in some regions. Exchange rates are sometimes less competitive than those of the banks. Holding large payments affects the cash flow for the business.
> 
> Overall experience with PayPal has been positive. It is a reliable and secure platform for handling both personal and business transactions. The interface is easy to use, and payments are processed quickly.

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### "Good Value For Moeny" — 5.0/5

> **Pepukai Loyd** | *9 April 2026* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: Value for Money. PayPal offers solid overall quality, particularly in terms of brand trust, global reach, and ease of access. From a value‑for‑money perspective, it delivers reliability and convenience.
> 
> **Cons**: Often at a higher cost compared to some alternative payment providers.  processing fees, especially for international payments and currency conversions, are generally higher.
> 
> PayPal provides good value for businesses prioritising simplicity, speed, and customer trust, particularly at smaller scales

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### "Trusted, secure, and globally accepted—PayPal makes online payments simple" — 5.0/5

> **Murphy** | *2 April 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: - PayPal is a free platform that allows users to send and receive money across the globe&#10;- Easy integration with e-commerce platforms  &#10;- Secure and trusted brand with decades of credibility  &#10;- Mobile app is convenient and user-friendly
> 
> **Cons**: - Transaction fees are relatively higher for merchants  &#10;- Customer support can be slow to resolve complex issues  &#10;- Account holds and verification processes can disrupt business cash flow  &#10;- Limited customization for advanced business needs&#10;- Refunds are reliably processed but sometimes can take way longer than expected depending on bank and cards&#10;- Occasional bugs cause delays when generating invoices, which can be frustrating.
> 
> My overall experience with PayPal has been positive. It’s a reliable platform for both personal and business transactions, offering peace of mind with its security and global acceptance. While fees and occasional support delays are drawbacks, the convenience and trustworthiness outweigh the negatives. For small businesses and individuals, PayPal remains one of the most dependable online payment solutions.

-----

### "Frustrating Experience — Account Blocked Without Warning" — 3.0/5

> **Bartholomew** | *23 April 2026* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to send and receive money internationally. The platform is widely accepted and integrates with many online stores, making transactions convenien
> 
> **Cons**: Account gets blocked without warning and you lose access to your own funds. Customer support is unhelpful and the identity verification process is unnecessarily complicated.
> 
> My experience with PayPal has been largely frustrating. My account was blocked and I could not access my money. When I created a new account, I was told someone else was using my name and had to verify my identity with documents. For a platform handling people's finances, the lack of transparency and poor support is unacceptable.

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### "Take the good with the bad" — 4.0/5

> **Danielle** | *23 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10
> 
> **Pros**: PayPal is a convenient and widely accepted payment method. Setting up a PayPal account is easy and hassle-free. Additionally, PayPal is accepted at many retailers, further enhancing its ease of use and convenience.
> 
> **Cons**: I have reservations about certain functionalities of PayPal. There are numerous scams associated with PayPal, and perpetrators often face minimal consequences. Additionally, PayPal lacks adequate protections for sellers. Consumers can fraudulently claim that goods or services have not been rendered, leading to a reversal of payment. The fees associated with certain transactions can end up feeling more like a penalty rather than a necessity.
> 
> I’ve had a pretty mixed experience using PayPal over time. On the one hand, it’s incredibly convenient. Setting up an account was quick, and I like not having to enter my card details every time I make an online purchase. Sending and receiving money is usually fast and straightforward, which makes it useful for splitting bills or paying people without much hassle.&#10;&#10;One of the biggest positives for me has been the sense of security. Knowing there’s some level of buyer protection gives me peace of mind when shopping online, especially from sellers I’m not familiar with. &#10;&#10;That said, there are definitely downsides. The fees can be frustrating, especially for certain transactions or when dealing with international payments. It sometimes feels like small amounts get chipped away more than expected. Another issue I’ve run into is how sensitive the system can be—there have been moments where transfers were delayed or my account was briefly limited, and it wasn’t always clear why.&#10;&#10;Overall, I’d say PayPal is reliable and convenient for everyday use, especially for online purchases, but it’s not perfect. It works well most of the time, but when problems come up, they can be a bit frustrating to deal with.

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## Links

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| en | <https://www.getapp.com/website-ecommerce-software/a/paypal/> |
| en-AE | <https://www.getapp.ae/software/91263/paypal> |
| en-AU | <https://www.getapp.com.au/software/91263/paypal> |
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| en-NZ | <https://www.getapp.co.nz/software/91263/paypal> |
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| es-MX | <https://www.getapp.com.mx/software/91263/paypal> |
| fr | <https://www.getapp.fr/software/91263/paypal> |
| fr-BE | <https://fr.getapp.be/software/91263/paypal> |
| fr-CA | <https://fr.getapp.ca/software/91263/paypal> |
| nl | <https://www.getapp.nl/software/91263/paypal> |
| nl-BE | <https://www.getapp.be/software/91263/paypal> |
| pt | <https://www.getapp.com.br/software/91263/paypal> |
| pt-PT | <https://www.getapp.pt/software/91263/paypal> |

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