M-Files Reviews

Thank you for sharing your detailed feedback! We’re thrilled that M-Files has been a valuable tool for your organization, particularly in efficient document management, process automation, and enterprise-level security. It’s great to know that our platform's flexibility and ability to serve global teams have been beneficial in your industry.

We appreciate your suggestion about focusing on additional features and enhancing seamless service—we’re always striving to improve based on feedback like yours. Thank you for choosing M-Files after such a thorough evaluation, and we’re excited to support your continued success!

Thank you, Nikhil, for your thoughtful and detailed review! We’re thrilled to hear how M-Files has streamlined your workflows and integrated seamlessly with Microsoft tools, turning tedious manual processes into efficient digital ones. It’s great to know you’re enjoying features like OCR and workflow automation—it’s all about making your work easier and more productive!

We understand the challenge of rolling out a new system company-wide and balancing licensing needs. Your feedback is invaluable, and we’re here to support you in ensuring a smooth onboarding experience for your team. If you ever need additional training resources or guidance, don’t hesitate to reach out.

Thanks again for recommending M-Files and for choosing us to help with your digital transformation journey! 😊

Thank you, Niraj, for sharing your detailed feedback about M-Files! We’re thrilled to hear that features like metadata tagging, workflow automation, and strong integration with Microsoft Office are making a positive impact on your productivity. It’s great to know M-Files is helping streamline your document organization and access.

We understand that the initial setup and learning curve can be challenging, and we appreciate your patience as you navigated these steps. Your note about performance with large datasets and the user interface is valuable feedback that we’ll consider as we continue improving the platform.

Thank you for trusting M-Files for your document management needs, and we’re here to support you as you continue to leverage its capabilities. If there’s anything we can do to make your experience even better, feel free to reach out!

Thank you, Abigail, for your glowing review and for rating M-Files so highly! We’re delighted to hear that our collaboration tools, automation features, and advanced search functionality have significantly improved your document management experience. It's great to know that M-Files is helping your team stay organized, save time, and maintain top-level security for your documents.

We understand that pricing can be a consideration, and we truly appreciate your recognition of the value M-Files brings to your organization. Thank you for choosing M-Files and for sharing your journey with us—we’re thrilled to support your continued success in sales and marketing!

Thank you for your thoughtful feedback! We’re delighted that M-Files has been a powerful tool for organizing documents, enhancing collaboration, and streamlining workflows. It’s great to know that our features have made a positive impact on your business processes.

We appreciate your input on cost and troubleshooting challenges. Our goal is to provide robust support and ensure you get the most out of M-Files. Thank you for choosing us, and we’re here to assist you whenever you need!

Thank you, Resa, for sharing your experience with M-Files! We're thrilled to hear that you find it easy to use and efficient for organizing and accessing files. It’s great to know that our user interface and powerful features have positively impacted your workflow, especially with the ability to customize and streamline file management.

We appreciate your feedback regarding the cost for smaller teams and the complexity of the setup process. While M-Files is designed to provide robust functionality, we understand that ease of implementation is crucial. We’re continually working on simplifying the onboarding experience and offering tailored solutions to meet the needs of businesses of all sizes.

Thank you for choosing M-Files and for making the switch from DocuWare. We're here to support you and your team every step of the way. If you ever need assistance or have suggestions for improvement, don’t hesitate to reach out!

Hi David,
Thank you for sharing about your experiences using M-Files with others on Capterra. It is rewarding to hear that M-Files has helped your business with its digital transformation and that you are realizing improvements in the way that your staff store, share, and retrieve documents and digital assets online.

I am confident that when you are ready to upgrade to M-Files Online that your company will see the value in having immediate access to product improvements and new capabilities.

Please feel free to reach out or visit our customer portal should you have any questions or if we can be of assistance to you.

Hello and thank you for completing a review of M-Files. From your review responses, you have indicated that you are frustrated around some of our features. We would love an opportunity to speak with you and to offer some assistance around some of the items you have listed. My contact information is provided below, please feel free to contact me anytime. Thank you!

Hello Tim,
Thank you for taking the time to share your thoughts. We are very happy to hear that you are pleased with the ease of use M-Files provides. We appreciate you and your business. Have a great day!

Thank you for your review. We are happy to hear that you find value in the ability to access M-Files outside of your office environment. We would also like an opportunity to discuss your additional experience with you personally. If you are open to a discussion, you can contact me at my information provided.