LearnUpon Reviews

Our overall experience with LearnUpon has exceeded our expectations. They were able to provide a solution for our needs of requiring an LMS that we can scale for our global training - both in-house and for our customers.
What sets the company apart is their customer service. We have worked with other LMSs in the past and customer support and service has been a struggle. When starting with LearnUpon, we were given a Customer Success Manager who has been responsible for helping us beginning with implementation, all the way through launching a project, and for any daily questions that arise. Their team is responsive, knowledgeable, and extremely helpful. I feel that their Customer Support team could teach a class on how to treat customers.

LearnUpon was the right fit for our company's needs, the size of our organization, and the certifications we offer.

In soliciting Capterra to help choose an LMS for my client, the main need was to stream SCORM mods globally in four countries. Many providers are US focused and can't deliver a seamless experience (dire experience with Litmos!) Migrating to LearnUpon has been effortless and with support in both hemispheres my client felt truly supported. LearnUpon has just the right amount of features for corporate training without all the unnecessary bells 'n whistles. However, more features are in the pipeline and in a matter of weeks a brand new sparkling UI (User Interface) will be launched which will afford a more natural, gamified experience. The system took a little while to get used to in terms of defining and setting up roles so am hoping the new UI will make it more obvious what the nuances are. A big issue we had was getting our articulate mods to be responsive which is not currently supported. Again, the new UI should make this more usable for mobile users.

Overall experience has been great and where we had issues or queries our Account Manager has bent over backwards to assist. Would highly recommend.

My business utilizes training to implement corporate compliance goals and programs. The LU LMS, the LU staff, the LU customer interactions (all of them), and their genuine interest in us as customers and people puts LU in a rare, very spartan-populated category: business support that I absolutely can count on to make me feel good, look good and work well.

We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that would host on a reliable server they maintain, integrate with Salesforce easily, and not break the bank. LearnUpon has delivered on all points, and more. They met, and exceeded, all expectations and continue to improve every month.

Our decision was made several years go. Since signing on with LearnUpon, I have had the pleasure of communicating with several staff members in various scenarios, and all of them are great. I have permission from the reps to call them out personally in this review as outstanding, kind, intelligent, and amazing humans. (To be fair, everyone at LearnUpon is pretty great, but the reps are just too cool for words.)

I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back.

I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience.

My overall experience with LearnUpon has been absolutely wonderful! And, I'm not just saying this.......my statement is based on 4+ years using the software. Solid, reliable, user-friendly software, a team that truly listens to their customers and makes changes based on that listening, and excellent customer service. I can't ask for much more than that! Signing up with LearnUpon is a no-brainer. If you're wavering, don't! You'll be in good hands!

This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon.

Overall, I'm extremely impressed with LearnUpon. It's the easiest LMS I've ever used. It's so user-friendly that I've seen about a 45% drop in usability questions and support requests from my learners.

In an organisation with approx. 1000 employees an LMS was an essential part of our professional development program. The implementation was simple and live within 3 days. The UI is clean, intuitive and allows both users and administrators to focus on receiving and delivering content rather than figuring out how to navigate the system.
Within the first 5 months after implementation, 76% of our global team members undertook some training within LearnUpon and reaffirmed our organisation's serious commitment to training and developing talent.

We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed.

Our training can be done remotely and without very little help from us for setup and use. Keeps the trainee more interested in learning. Less worry about having to redo old PowerPoint Slides and other documents Constantly.

100% recommended.

I really can't speak highly enough. For our education clients to be using this rather than their own moodle environment speaks volumes to me.

Can't recommend it enough

LearnUpon is a great company to do business with. They are very responsive to our needs. We had an issue where we had to import several hundred questions into their LMS. They built a custom solution for us that saved us hundreds of man-hours. They also built a custom report that allowed us to import LearnUpon score data into our CRM database. The customer service is outstanding. Whenever I submitted a trouble ticket I usually had a response the same day. The people at LearnUpon made our transition to their LMS problem free.
The LearnUpon LMS is pretty robust. The biggest pro here is that it is easy to create content. Uploading pdf files, powerpoint presentations, and videos is a snap and the editor is quite powerful. You have a lot of freedom to determine how your content is presented. The only con with this LMS is the way the User Interface, UI, handles disabled features. If you don't have a feature enabled then all the functionality for that feature disappears from the UI. This simplifies the UI somewhat, but it can cause some confusion when a user wants to do something and the feature has disappeared.
As far as the overall impression of the LMS the pros far out weigh the cons. This is a very powerful, and easy to use LMS system. The people at LearnUpon have been willing to work with us to solve our urgent LMS business needs. They have been tremendous asset for us.

It has worked well enough for us, we are able to add training videos, exams and track how many people have completed certain compliance milestones.

They have been an oustanding partner. They listen to our needs and work with us to find solutions. They provide great access to support and really try to meet our needs within our budget.

I've worked with several LMSes and this is by far the best in terms of ease of use, functionality, and customer support, and cost.

Excellent Learning Management System with Salesforce integration.

I work in a 24h/7 days operational call center in Montreal, Quebec that specialize in messaging services. I am in charge of training and coaching agents on more than 700 different accounts and since I cannot be on site all the time, I use LearnUpon to do a big part of my training. I am able to put videos, tests and documents for my coworkers. We also use the surveys which allow the management and myself to have feedback from our coworkers and obtain answers to general questions. Learn Upon is easy to use even for someone not really tech savvy and whose first language is not English. I get a lot of positive comments from my colleagues and Learn Upon is used daily.

LearnUpon has been our LMS for the past two years. There are many LMS choices on the market and deciding which system to select is never easy, but we simply couldn't have made a better choice when we selected LearnUpon. Navigating in the system is intuitive at all levels (student, instructor, and administrator). The system is reliable, flexible, and convenient .... and the LearnUpon staff delivers the highest quality of support and service! LearnUpon designs their courses and delivers service to ensure their customers' success. You simply couldn't ask for a better LMS partner and product!