Confluence Reviews

For our development team, Confluence is an intuitive platform that just works!
It's easy to use, more performant than Sharepoint and has great Jira (the other essential tool we use for Agile project management) integration, given that both tools are from Atlassian.

Search accuracy needs to be improved. Page insights require additional licensing.

The best hub and planner product out there and it is very easy to use

Sometimes the output of the search is not exactly what you are looking for

It is very customizable and has many integrations, but the basics of word processing are very quick and easy to use right away. Confluence is evidently on par with its competitors from the moment you start using it, and only gets more impressive the deeper you learn about it.

The 3rd party integrations are not always well-vetted. It would be nice to have the more popular ones built-in and supported as core features which can be enabled. It's also frustrating to have several markdown languages active within Atlassian products in different areas.

Confluence is our go-to content management and knowledge based tool. The ability to create spaces by team or departments is really useful and my favorite feature is the ability to give permission by page instead of just by space. We have a main team focused on maintaining our knowledge base, but it's helpful that we can also assign unique individuals who are subject matter experts to also help that team update the content.

At times it feels like Confluence may be a bit too robust. It's a great content management system, but can sometimes over complicate a search for a particular page. It can take some time to locate the page you are looking because so many results pop up. You have to weed through the results to find the one you're seeking.

I like that it has all the required features of document management and IT loves that it connects well and integrates with their systems

The look of the website from the user standpoint is a bit bland. It looks "clunky" and outdated compared to more modern user interfaces.

Editing of pages and easy modules to reuse components, filter tables, and more make it a go to app. This had a strong positive impact on our company.

It would be great to have more voting and whiteboard tools.

Proper structure,
Main page and child pages structure is very good
Inbuilt search option is very helpful

nothing as of now, it is really very helpful in terms of secure data exchange across teams and team members

What I like most is the way I can organize the information and that the entire team can access it easily, quickly and safely.

I would like to be able to have or see a work plan in real time, to be able to not only manage the documentation but also the progress of the project

It has well implemented page tree which makes it easy to find required content documentation.It makes it easy to create and manage documentation for knowledge base collaboration.It has good import/export capabilities and also browser extension works really well.

Two issues I've encountered with Confluence are the limitations on customization,which prevents me from making any adjustments and the restricted offline access.

It's industry standard and just works. Most people know how to use it already.

It's easy for information to become unorganized and sometimes the search functionality does not perform well making it hard to find information.

What I like the most about confluence is user friendly. You can create a page that your colleague can access. Update anytime you want then publish automatically.

You have an account provided by your IT of your employer

I like that Confluence offers a central repository for creation of unlimited communication channels which makes it to collaborate on projects.

There’s nothing that I come across as a flaw on Confluence.

This is my favourite product from the Atlassian suite. I would choose it again and again, over any similar product. I have used some products which have a slight edge in some areas like text editing and document discovery but Confluence is such a strong all-rounder that it's hard to justify switching away from it.

There are two flaws with Atlassian products in my view, and both of them come down to usage. It's very easy for a lot of junk to be created in Confluence and it's not that easy to clean up. The other is installing lots of fancy plugins and extensions, which can easily slow down the system. Choose wisely and be prepared to remove plugins that cause problems. Confluence itself though, I have no complaints about.

Perfect way to store documentation in a single repository. Seamlessly integrates with Jira (another one of the Atlassian suite products), bridging the gap between content sharing and delivery. Documents can be as public or as private as you like in seconds. Can be altered to your needs and be as complex or as clean as fits your needs.

I actually can’t think of much I dislike, can’t even remember what life at work was before confluence :d

It is easy to track updates and share information to team members and folks outside our team within our company.

It can be a bit complex when it comes to formatting appropriately on a page.

What I like the most about Confluence is how straightforward and user friendly it is even to someone who is new to the software industry.

There have been multiple occasions where the changes I’ve made to a Confluence page have been saved but didn’t allow me to continue updating the same changes due to an error. Automatic saving has room for improvements.