Google Workspace Reviews

Google Workspace

4.7 (15,233)
Collaboration app suite for teams

Overall rating

4.7 /5
(15,233)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.3/5

96%
recommended this app
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15227 Reviews

Colleen
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exceptional program that has many useful tools.

Reviewed on 16/09/2023

In overall, I especially loved Google Workspace's comprehensive security measures and uptime...

In overall, I especially loved Google Workspace's comprehensive security measures and uptime tracking, which provided me with the piece of mind that my data is secure and that its services can be relied upon.

Pros

Google Workspace offers all of the productivity tools that are need on a day-to-day basis and includes them all. The adoption of several applications like as Sheet, Drive, and Calendar, amongst others, has significantly simplified team collaboration. The best feature is that it has a simple user interface, which makes it appealing and simple to use.

Cons

In my experience using Google Workspace, I have not encountered anything that I would consider to be a negative aspect of the platform. They can make improvements to Google Meet so that it is easier to use.

Oliver
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

1,000x better than Microsoft 365

Reviewed on 17/10/2023

Pros

I had a chance to use both Google Workspace and Microsoft's Office 365 and Google Workspace is miles better. Intuitive UX, easy to use, less spam compared to Outlook. Video conferencing got also rapidly better so don't have to pay for Zoom subscription anymore.

Cons

It's annoying you need separate app for everything, Calendar app is weak.

Alternatives Considered

Microsoft 365
Michael
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

G Suite - The New Standard for Education

Reviewed on 5/12/2018

Google is awesome. Google Sucks. Google changes things at random, because they think they know...

Google is awesome. Google Sucks. Google changes things at random, because they think they know better than you. Google's project vision often excludes we the user. They have plans for one application, so you won't get a feature in another. They intend to replace something, so you can just do without while we work on it, to later discontinue it.

But G-Suite works. It's awesome for email. It has a terrific set of applications that are becoming mainstream enough that I get less and less shouts at for it not being office. Google Drive is great, as a last bastion of storage for when someone loses their documents.

The configurations of various apps for users is awesome for most of the Google Apps (if they have been blessed to give you such settings).

Do I recommend it? Absolutely. It's a necessity in a Google Education district. Would I use it for email even If I wasn't? Yes I sure would. The rest of the options, iffy.

Pros

G Suite, a powerful collection of Googles Utilities wrapped up in a business-centric manageable cloud (for in our case, Education).

There is a large amount of customization available based upon users by OU, which can trickle down into Chromebook management, and more.

Quick alias support for name changes.
Extra Routing steps for email if you wish (route through your own filters, or a second route for internal archiving).
Enable / Disable GSuite apps based upon OU. And configurations based upon such.
Password Syncs with Active Directory (requires an install on a password management server).
User Sync with Active Directry (requires another install on a directory server).

Cons

G Suite is excellent. But G Suite does suffer some flaws.

The management interface is SLOW. I cannot underscore this enough. Antique "Active Directory Users and Computers" is like lightning compared to using the management interface.

The mangaement inferface tends to forget your log-ins mid stream, it doesn't remember where you were, and your attempted setting change wasn't set. Don't forget.

Some interfaces hide the save button (seemingly...). Other settings are saved on click (lack of consistency).
New features are often bleeding edge, but also sometimes completely excluded because "it's not for business customers"?
Restrict "Hangouts" for some users? No... you cannot, you have to use "Hangouts Chat" because that's the business client, but that doesn't integrate into email.

Lara
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Practical, easy to use. Saves time

Reviewed on 20/09/2023

Overall, Google Workspace seems to be the best and most integrated tool for team work. I've had a...

Overall, Google Workspace seems to be the best and most integrated tool for team work. I've had a great experience using it while working remotely. It's very practical and intuitive.

Pros

All the very different features being integrated in Google Workspace make daily work efficent. Especially having the company email being compatible with gmail and all the sharing and collaboration features in google drive. Meet is also very useful to meet up promptly and discuss things with other team mates. The "email combination" feature that allows to send individual emails to the whole list you add is fantastic! It has saved us a lot of time and optimized our job.

Cons

The email daily limit and also, when using google slides and the file becomes too big and it can't load so you can't keep editing, that's quite not helpful and makes me have to download the file and work on it on a desktop version.

ranu
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Feature Pack

Reviewed on 19/09/2023

We're using it from day one and it was really very easy to use these services. Even no special...

We're using it from day one and it was really very easy to use these services. Even no special training was required for this.

Pros

1. No need to add any special software to access these services.2. Same User Interface as of normal google services from Email, drive, youtube(used it very rare with professional account) and even functionalities too.3. Easy to share any file among the organization and conducting meetings too.4. Features like google sheet, docs, slides are very much required and used by me.

Cons

Nothing to write here because I am using these services from very long time and I really got use too of all these services.

Badri
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Google Workspace : A complete tool for better work productivity.

Reviewed on 17/09/2023

Google Workspace is the most effective tool I've found for increasing everyday productivity.

Google Workspace is the most effective tool I've found for increasing everyday productivity.

Pros

Google Workspace is an extremely effective tool for transforming every aspect of your company. It offers a safe and simple way to store and save essential data, as well as combine commercial email services. Organizing events and inviting attendees is a simple using Google Meet.

Cons

Google Workspace for Organization's is a great tool for making most of one's everyday business applications accessible at the same time. Pricing varies by the plan you select. But the fees are a little on the expensive side.

Dustin
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google Workspace was the right choice for us.

Reviewed on 18/09/2023

Our experience has been very good. Gmail just works.

Our experience has been very good. Gmail just works.

Pros

Email management has been excellent. Recently we changed our primary URL. Our web developer did not even know how to do this. I simply followed a Google tutorial and migrated all of our employee emails and accounts to our new email addresses. Total success!

Cons

Some of our employees are distrustful of Google and its privacy issues.

Nadhia
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Convenient at its best

Reviewed on 20/09/2023

convenient and practical. can be used in so many gadgets too.

convenient and practical. can be used in so many gadgets too.

Pros

Google workspace allow me to work anytime and anywhere without needing me to upload any work that i have done for my team to review. i can work straightaway from the google workspace and create many projects that have different teams.

Cons

the google meet now have time limit and sometimes the meeting take more time than allocated by the google meet.

Taryn
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love working with Google Workspace

Reviewed on 19/09/2023

I love it. Its super user friendly and in my experience way easier to use than other email and...

I love it. Its super user friendly and in my experience way easier to use than other email and workspace platforms.

Pros

Everything is so easy and because its on a google platform, its simple to link with other accounts.

Cons

Sometimes when converting things form word/excel to google doc or sheets it can be difficult. It would be easier if that was more seamless.

Claire
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Google Workspace Review

Reviewed on 18/09/2023

Pros

The chat functions, and workspaces to communicate with teams. The search function is also very good. I like the ability to create folders/tabs I can group emails under as well.

Cons

Inability to delete mass quantities of emails at once.

Ryan
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

G Suite is the gold standard in productivity applications

Reviewed on 1/10/2019

G Suite makes it easily to collaborate not only within your own organization, but also with other...

G Suite makes it easily to collaborate not only within your own organization, but also with other organizations on every area from email to processing spreadsheets. It's a must-have in my opinion. As a Gmail user since its early days, I completely trust Google and have faith in what they do (from a non-political side, but I understand that's part of their marketing strategy)

Pros

- Integrated with most of the web
- Has document/office features, easily accessible through nearly any internet browser
- Gmail (email) is closely tied in with everything
- OAuth2 / SSO makes signing up for websites that you wouldn't otherwise care to take time on a breeze
- Google Voice is awesome
- Security is unmatched by any other company

Cons

- Google sometimes has questionable motives
- Their betas are sometimes forced
- Sometimes they drag their feet on important feature releases after announcement, but regardless they always meet their promises. This actually shows great QA and project management which is more of a pro than a con

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Great feedback from others using the service (note that this references only AOL Mail vs Gmail from the switch I made years ago, not all of G Suite products)

Reasons for Switching to Google Workspace

Office 365 had a terrible interface, was slow and hard to use. They also didn't have their authentication system quite figured out, making logging in a pain if you were tasked with using an organization email address that was on their platform. On the other end, G Suite nailed all those things and more.
shruti
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Business Collaboration Platform

Reviewed on 11/11/2022

Overall, it is a useful service to use for document storage. Less so for anything more complex...

Overall, it is a useful service to use for document storage. Less so for anything more complex because you'll have to do it all yourself and won't be able to rely on the system to assist you identify, store, and recover documents. Pray that you never leave that company or organisation as well, as you won't ever be able to access your files exactly as they are on your drive and you'll discover that you've lost a lot of data about which you were unaware.

Pros

The most advantageous features of this programme are collaboration and online storage. Sharing a link to an uploaded content is another great technique to provide each user the appropriate security rights.Having everything in one location and beginning each day in a hub is incredibly convenient. That Google Sweet contains practically everything a business needs is what I appreciate about it the best.

Cons

Because of the potential for less customization and detail in the notifications, we occasionally need to review the Google Workspace notifications in-depth.

Alternatives Considered

Zoom Meetings, Microsoft 365 and webexpenses

Reasons for Switching to Google Workspace

makes managing and processing data much easier and quicker, permitting for time efficiency, which has made my job much simpler. I adore the sharing and storage of files. You don't need a lot of experience to figure it out because it is so simple to use and intuitive. The ease with which you may distribute information and links to others makes it incredibly engaged with clients.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good collaboration solution

Reviewed on 13/10/2022

If you don't need integration with MS Office or other Microsoft tools it is a very good choice.
The...

If you don't need integration with MS Office or other Microsoft tools it is a very good choice.
The price is very affordable.

Pros

The Google email management is one of my favourites mail solutions ever. It was made since the beggining to be 100% cloud and this is noticeable.
The search engine is brutal, they used the Google experience to create a very good search engine. You can find any mail in miliseconds.

Cons

The integration with Office was not really good.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

We needed a cloud solution for email management and collaboration and in that time Google Workshop was the best option for us.

Reasons for Switching to Google Workspace

It was more mature on that time.
Michael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Our Team Lives by G Suite

Reviewed on 28/04/2020

Pros

Our team lives by using G Suite. We love it. There is only one feature i wish it had. (see below) other than that it is perfect, really. and the price is great. love the mobile apps for android and ios. amazing. not many people know g suite is hipaa compliant, that is, if you have google sign a BAA with your company. this is great.

Cons

i wish you could search WITHIN documents on your computer. in order to do this, you need to go to the web interface. you can only search by file names, etc. on your computer.

Alternatives Considered

ShareFile VDR, Dropbox Business and Nomadesk

Reasons for Choosing Google Workspace

better features and better pricing for g suite.

Switched From

Nomadesk

Reasons for Switching to Google Workspace

best combination of features and price for g suite. liked the mobile apps better for g suite too.
Jisselle
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Workspace is the absolute best - there's truly no other option!

Reviewed on 11/08/2023

Having an international team, the integration with Gmail, Google Drive, Calendar, Docs, Sheets,...

Having an international team, the integration with Gmail, Google Drive, Calendar, Docs, Sheets, Slides and more has made our collective workflow so much more efficient. I love being able to collaborate with my team in real-time on documents and spreadsheets, and the ability to access everything from any device has been a lifesaver. The interface is clean and easy to use, but customer support can be difficult to get a speedy response from, but hey, it's Google. I highly recommend Google Workspace to anyone looking to streamline their work process.

Pros

It's easily accessible for remote workers to collaborate. With a global team that works cross-collaboratively, it's important to have all shared work files in one place, easily customizable and streamlined. Saves our company hours in electronic file management.

Cons

I have no cons about Google Workspace itself! I guess, for Google Meetings, I wish it were a bit less glitchy. There can be issues when creating meetings for other attendees, or echo issues.

Alternatives Considered

Microsoft Outlook

Reasons for Switching to Google Workspace

Ease of use! Scheduling capabilities and file management system - oh and Google Forms!! So many reasons why Google was the best choice.
Stephanie
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Smooth, Scheduled Workdays

Reviewed on 25/03/2022

As I stated earlier, I'm so proud of what I've built and what I've accomplished through my online...

As I stated earlier, I'm so proud of what I've built and what I've accomplished through my online business. I have come so far and I genuinely wanted to rate Google Workspace because it's become so critical to me. I depend on it like I do my doctor. It tells me when my appointments are, when a file is done copying, & so forth. Thank you Google.

Pros

I am habitually lazy and I procrastinate worse than anyone I know but ever since I've started my own business, I've been able to keep those habits at bay thanks to software like Google Worspace. I LOVE the calendar, the real-time updates, collaboration, third-party integration, & especially task management. Without that, my business is lost. We use this software hourly. It's critical to my business!

Cons

I feel like they could make it more simple to work offline with your documents. There isn't exactly a moment I'm offline generally, but there are sometimes unexpected outages. Either way, there's really nothing negative I have to say about this software.

John
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

G Suite has managed our business systems for years and revolutionised how we work.

Reviewed on 5/04/2018

It centralised all of our business productivity needs. As a tool for small businesses it is...

It centralised all of our business productivity needs. As a tool for small businesses it is immensely powerful and has the reliability to be your go to business tool.

Switching from traditional networking may be jarring, but the collaborative benefits make it worthwhile.

Getting the core productivity tools along with extras such as Google Meet for video chat and screen sharing, Google Chat for team based conversations and planning (think Slack), Calendar, Forms and a rich admin interface that let's you control and customise a great number of options for the service makes it huge value for money. You're also supported by knowledgeable Google staff if you need support with administering the system thanks to the included phone, chat and email support.

Pros

G Suite comes with a raft of tools. The basics are the office productivity software with Docs, Sheets, Slides and GMail.

The office-esque document tools are more than just basic online editor. They are competent and functional tools that would accommodate 90% of your work. The main power of Google Docs is the collaborative tools. You can edit a document live with other members of your team and see the changes instantly. If anyone has come from network-based sharing, it's a game-changer for distributed teams and ensuring that versions are not overridden.

GMail is much like the free version that you may be accustomed to. It has all of the filters and label functionality that you need to manage your inbox reliably. If you are desperate to use it in other email clients, there is IMAP connectivity and a connector for Outlook. I try and steer my colleagues away from these but the option is there for even difficult users.

Drive is a sophisticated web interface for storing all of your Google documents. Any Google documents take zero space. Other files, such as Microsoft Office documents and PDFs take up additional room as these are "real" files. Using the Google File Stream tool on your PC makes it appear as a new hard drive on your computer. You can access files on the fly from Explorer without having to download all of the files onto your drive. A neat feature of Drive is that you can store files in more than one location, a la Linux file links.

Cons

As Google have expanded G Suite to include many more tools, some services seem to fall behind. The todo / tasks tool feels like it was put together decades ago and hasn't seen any improvements.

Also, there is a learning curve. The language in GMail and Drive is different from standard mail clients and computer desktops. People need to be trained to use something that is, in principal, something that is almost the same but not quite.

Some newer features of G Suite are also paywalled. There are now three tiers of pricing for G Suite - you should check over all of the products and see which one meets your needs and if it's enough for you. Google Meet, for example, is the new version of Hangouts. I'd hoped to use this to replace Go To Meeting but some basic features are only available in the Enterprise version, making the cost exceed the product I hoped to replace.

Finally, you may be looking at Office 365 as a competitor. It's worth noting that Office 365 includes the desktop versions of Office. If this is something you need, the web-only versions of Google's tools may not be enough for you.

Thomas
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The hidden face of G Suite

Reviewed on 19/03/2019

Overall we are saving such much time with all the collaboration options that we use it for all of...

Overall we are saving such much time with all the collaboration options that we use it for all of our companies. On top of having the peace of mind that everything is secured and always running.

Pros

Yes, I love having all the required basic tools to run my business like emails, calendar, drive storage, docs and everything else. I could talk about all the obvious features everyone knows about G Suite but for me the value of G Suite for business goes beyond that.

Considering that running a business in 2019 almost always guaranteed that you will need to have an online presence of some sort, being on G Suite simplify a lot of the processes and required tools access needed to run your business online. Let me explain.

When running or starting a business, you need Google My Business Google Analytics, Google Webmaster, Google Ads, YouTube, Google Trends and on and on. Being on G Suite allows you to centralize all of those assets and access under your company to avoid having personal emails owning your assets which can bring issues when trying to linked them all. It also simplify how you manage your employees access to all those assets and platforms.

I could even add that there are so many platforms outside of Google cco-system uses Google Single Sign-in option that being on G Suite again simplify the account sign process.

Finally the ability to control and protect your company data using G Suite management platform is just awesome, sometime a bit of advanced knowledge is required but nothing that can't be understood in Google's the support section.

Cons

Not that much, it's easy to setup , however, it can get a bit complicated for new users to setup advanced features. But again the support section is very detailed.

Christian
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

G Suite Review

Reviewed on 29/09/2018

Overall, I highly recommend G Suite for any small business (or any sized business really). The...

Overall, I highly recommend G Suite for any small business (or any sized business really). The only caution I would have is be sure to map out how G Suite use will impact users' Android systems and use of Google Apps on Android. I've encountered difficulties accessing some features on this platform after switching from a general user account to a paid G Suite account.

Pros

G Suite has been a tremendous help to my small business. It's integration of professional email, storage, and productivity tools has been a money and time saver, allowing me to quickly create an online presence. The rates for services are a great value, and include a wide array of versatile and useful applications for both technology products and publication/content management products.

Cons

The main issue I have with G Suite is more my lack of immediate skill in G Suite administration. This has not impacted many things negatively, but only produced some small annoyances. As a small business owner, I'm both user and administrator. Some settings on the administration side have proven difficult to figure out, even with Google's forums and instructions. This has slightly impacted the ease of use of Google products that I did not previously have any issues with, such as Google Maps. For example, using my professional account purchase through G Suite I've been unable to activate some features of Navigation on my Andriod phone, effectively turning off the ability to save addresses. Every time I've thought I addressed the issue, it reverts to the previous state. Not having customer support to contact has left me a bit frustrated with the professional version vs. the features I'm able to make use of as a private user. However, this is also a bit of a side-effect of me being my own administrator - user error or user inability is almost always the fault of the user - I can own that.

Gerard
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

G Suite Review

Reviewed on 27/01/2019

G Suite helps my team to be much more productive than the way they were before implementing G...

G Suite helps my team to be much more productive than the way they were before implementing G Suite. We can use the Gmail, Calendar, Hangouts, and Google Drive apps to manage the business' contacts lists as well as email campaigns. Gmail helps communication between my team, our existing clients, and potential clients. The Calendar helps my team and me to plan meetings and manage calls. G Drive helps me to organize all of my documents. Maps has been indispensable when planning out the routes for face to face meetings with clients. Every aspect of the G Suite helps my business run efficiently and effectively.

Pros

Everything about G Suite has been extremely helpful. It is an absolutely amazing set of apps which can help run any business. I've used Gmail for several years and it is easy and reliable. On top of being easy to use, I've had virtually no problems at all other than forgetting my own password; however, that was quickly resolved. Google Calendar is a calendar app, and in my opinion definitely one of the most useful and comprehensive calendar apps out there. I have been able to organize events by color and have even gone so far as to share my calendar with the others in your G Suite, which has made it extremely easy to schedule meetings and conference calls with my staff. As if that weren't enough, G Suite even has iOS apps that can be used on your iPad and iPhone, which happen to be essential tools in my line of work.

Cons

I found it a little difficult to import my phone contacts to the Gmail app using automatic sync. I just manually enter them, which in my case, is actually beneficial as I'm able to edit irrelevant contacts and relevant contacts.

Russell S
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

G Suite is great for educators!

Reviewed on 15/01/2019

Extremely positive! Grateful that G Suite was developed!

Extremely positive! Grateful that G Suite was developed!

Pros

Long gone are the days when teachers had to make hundreds of copies, keeping filing cabinets full of documents, worry about a dog eating the homework, worry about a computer shutting down and not saving something, and struggle to collaborate with peers. G Suite is an educator's dream come true! Here's why I love it from a teacher's perspective:
- It moves all of your software tools to the cloud, which means I can work on anything (documents, spreadsheets, surveys, etc.) from any device, any time, and anywhere. I don't have to have one desktop, or the same laptop, or any of that. I can simply log in with my credentials and continue working.
- G Suite offers multiple tools that are great for teachers and students. Classroom is a digital space where I can assign and collect assignments. Docs is a phenomenal word processor. Forms builds surveys, questionnaires, or quizzes in minimal time. Sheets can be used for graphing in science/math, etc. And this just scratches the surface. G Suite also offers Sites (a powerful, yet simple website builder) and a host of other great tools. G Suite is so multifaceted and full of awesome tools for the classroom!
- Access to all of these great tools just comes with your Google account. Yes, you are limited by space, and how much cloud storage you or your employer have purchased. But all of these great tools are free with your account.
- It's reliable, perfect for collaboration, and always being updated with great, new features.

Cons

My only con (and this isn't really a con, more of a concern) is that your creativity potential is limited by how much cloud storage you have. Everything you create or build uses space - so make sure you have enough. Different than the hard drive era of years ago also is the fact that you will have to continue to pay for this cloud space - you can't just buy a hard drive (one time fee) and store your items with G Suite. Hopefully, though, your district or school system purchases access to this for you as a part of your employment.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great if your business isn't MS Office dependent

Reviewed on 19/10/2018

In general, this is a great solution if your company has somewhat tech savvy employees and aren't...

In general, this is a great solution if your company has somewhat tech savvy employees and aren't confused easily by the difference in OS and cross platform functionality, or if your company isn't MS Office centric. G Suite is glitch free and quite powerful with most of the functionality that Office 365 has with much more intuitiveness in daily use and much cheaper. However, it isn't quite as robust in most programs such as Excel Outlook. That said, you can absolutely use both products in unison, but that begs the question of why, because at that point, you are paying for two products instead of one. One company I worked at avoided MS Office 365 and went with the downloaded licenses, and then used G Suite for all cloud storage/syncing and email. We loved it and never really looked back. Also, while MS Office and MS/Sharepoint administrators will swear that Sharepoint is the only way to collab, the truth is, it sucks. What a horrible platform. We used Google Drive to collaborate and it was much easier to get individuals to work on, tell who was editing, and administer logins, rights, etc. I also used this for a small photography startup and it kept costs manageable and allowed me to quickly setup an organized cloud centric business solution with professional email without much hassle. It is also used as the backend on many website development sites like SquareSpace now, so you have seemless transition with website development.

Pros

The cost is far better than competitors and everything works together seamlessly as a suite of apps. Even MS Office 365 could learn a few lessons.
It is simply more intuitive and easy to start.
You can easily get to an actual human unlike OneDrive "support".
It syncs better to mobile devices than MS.
You don't need an IT department to administer, setup, and use this product.
Works as the back-end for Squarespace email, etc.

Cons

It isn't MS Office based, therefore, if you use a lot of MS Office documents, such as Excel, Word, etc., it converts it to Google Docs when using via web. This makes using the Drive storage not quite as user friendly. You can open it in Office directly to keep functionality, but if you are attempting to open it via web like Office 365, it will be Google Docs based. This isn't a huge problem if you are a company or school that is Chrome OS based, or not terribly dependent on MS Office, but if you are, this may be a non-starter. Some IT departments may also complain. That said, I did work at a mid-sized company (500+ employees) that relied on MS Office a lot, and we still utilized the G Suite for all of our staff. Took a learning curve, but that was it.
Not as robust as Office products, especially Excel and Outlook.

Nathan
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

G Suite is the tool we swear by the most. Great for all business sizes.

Reviewed on 14/05/2018

Pros

G Suite allows us to manage our business communication centrally and also collaborate on documents and projects internally in real time. The best features include
1) Easy integration across the G Suite makes it easy to work on documents, send emails and collaborate (a huge thing for a company like ours). G Suite works with many existing file formats making it easy for us to quickly add documents and files to our drives and emails.
2) Gmail for business is king - The use of threaded emails in Gmail accounts is great (especially with the new Gmail interface), also being able to share files via Google drive and insert edited documents on the file from Google Drive.
3) Google Docs and Sheets allow us to collaborate in our different departments and provide us with real time edits, so we can see who is editing what and when it was edited. The real time collaboration helps especially as our teams usually work remotely.

Without sounding like a fan boy, G Suite really competes with the best of the best business communication solutions out there and is great for collaboration and communication.

Cons

Although we are impressed with G Suite as a whole, it is not without its flaws:

1) G Suite always logs you out of your main account even when you tell it to remember your device. This is really annoying even if it is a security feature.
2) Also documents are not always organized properly, when you add a document more than once to your Drive, it will show up there the same number of times. (A duplicate remove feature would be very helpful for this). Also add ons in the G suite app area, do not always work as proposed. Why does one need a plug in for word count?
3) Hangouts is a confusing feature to use. Hangout chat is supposed to be better but we have ended up using our existing third party group communication tool.
4) Mobile Apps do not always sync in real time - When syncing between mobile apps and the web apps, at times, documents do not show up as they were created. For example, we have a large spreadsheet that is constantly updated and G suite mobile apps may crash or take more than a minute to load even on flagship phones because of the constant updates to the file.

Carlos Henrique
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All your working needs in one place and shareable with everyone in your Company.

Reviewed on 1/11/2020

Since my first day the use of this software was a must!
Besides my personal use, which gave me...

Since my first day the use of this software was a must!
Besides my personal use, which gave me familiarity with the tools, I'm wasn't accustomed to use with a team. In the end it was easier than I've thought!
With Sheets we could maintain everything updated to our clients and Slides was the major tool to our Chief Officers presentations. Even Engineering and Product Team improved the knowledge of new resources to our collaborators. All of this because of the easiness and speed to make a presentation or sheets.
Our Intranet is hosted on Sites and we can access everything in a few steps, with a beautiful design.
Any company documentation is on Docs, all of it hosted on the company Drive, making it a center of information and storage to these shareable information. Access limitations are on the way so anyone can see only what matters and, if needed, you could have access granted easily.
In these difficult times that we're living now, Meet is our only team meeting tool, whether for general meetings or with separated teams, one-to-one meetings are being held this way too. The call quality (even if we have 40 people simultaneously) is incredible. The chat features during the meeting and the possibility to mute someone make Meet an extraordinary tool in this compilation that is practically complete for your daily work.

Pros

Ease of use, almost everything is intuitive.
Customizable content on your mailbox (tags, folders, mail rules, models and more).
All tools you may need (Drive, Docs, Sheets, Slides, Calendar, Meet) and they're easily shareable, extremely necessary in times like these were almost everyone is working from home.
Marketplace has extensions for almost every need or tools you use.

Cons

It should have clearer, more specific and easier to find documentation. Sometimes you may think that some resource don't exist, but, it was there all the time.
Most models should fit everyone, however, sometimes you'll need to customize from an existent model to make something more specific.

Ilan
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Nice features but the service is a Google service = no service.

Reviewed on 25/07/2020

Overall it's a good and fast suite with most of the things we need.
It's lightweight and cheaper...

Overall it's a good and fast suite with most of the things we need.
It's lightweight and cheaper than office suite and the option to work even on tablets is very nice.
It lack the intuitive ease to use as Microsoft products and lack of support even if you pay.
Google likes your money but doesn't care about support.

Pros

We love the simplicity of the option to work online with the staff in our organization or outside our organization.
The suite is simple but well done with most of the things we need.

Cons

It's too simple at times and the easy of use you can find on Microsoft products is not find here.
It seems that it has more potential if someone would have thought a bit more on usability.
The worst part in Google products is the lack of support.
After ours of searching how to download a receipt, I saw help pages that sent me to other nonexistent pages and after years of searching - we have no answer.
Google have great products, most of them are very simple and this is their advantage but I hope that they will also take care of their paid customers and give them support.
Even Microsoft have a help center...

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Google products are lightweight and simple and the collaboration is excellent. The simple things works excellent. The only problem is when you need more customization or when you need help.

Reasons for Switching to Google Workspace

Simplicity of use and lightweight.